815_58300000003806_ara_en_e.doc – 30.01.12
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7.4 Odour
Customer complaint
Cause
Remedial action
Smell of burning
Smell of chemicals
Connection cable improperly extended
Socket to which the appliance is connected is charred
(cause: socket has bad contact)
Damaged windings or insulation fault on the consumers
Bad electrical connection or creep age clearances on
electrical components (note edge connectors)
Detergent or rinse aid
Bonding agent of noise insulation (fleece, insulating mats)
Evaporation of electronic components or printed circuit
boards
Advise customer, comply with safety instructions in the
operating instructions
Advise customer; socket and connection cable must be
replaced
Measure consumers (test programme) and check
according to circuit diagram.
Follow safety instructions
Eradicate creep age distance and transition resistance,
look out for leaks, high-current cables must not be
extended
Advise customer. Customer specifies the chemicals;
if required, change product (with citrus aroma ) or
recommend aroma dispenser (mat. no.460742)
Advise customer concerning the new aroma.
Advise customer.
Smell of chemicals
Detergent or rinse aid
Bonding agent of noise insulation (fleece, insulating mats)
Evaporation of electronic components or printed circuit
boards
Advise customer. Customer specifies the chemicals;
if required, change product (with citrus aroma ) or
recommend aroma dispenser (mat. no.460742)
Advise customer concerning the new aroma.
Advise customer.
Smell of decay
Permanent underdosage of detergent.
Deposits under the filter cover, in the pump sump or around
the seals. Odour is coming from the sink outlet (the siphon
may be very dirty or drawing air).
Appliance incorrectly connected to the siphon.
Advise customer; observe dosage instructions.
Advise customer, recommendation: machine treatment
agent or more vigorous programme.
Advise customer and refer to plumber.
Connect correctly if possible and, if required, refer
customer to plumber.