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Siemens OpenStage 60 G, User Manual

The Siemens OpenStage 60 G is a cutting-edge communication device that enhances productivity in the workplace. Experience seamless functionality and advanced features. Visit our website to download the operating manual for free and unlock the full potential of this remarkable product.

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Contents

Recording calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  261

Using the call recording feature . . . . . . . . . . . . . . . . . . . . . . . . . . .  261
Automatic call recording  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  261
Manual call recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  262
Call recording with AutoStart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  262
Controlling call recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  263
Consultation during call recording . . . . . . . . . . . . . . . . . . . . . . . . .  264
Second call during call recording . . . . . . . . . . . . . . . . . . . . . . . . . .  264
Call recording while alternating . . . . . . . . . . . . . . . . . . . . . . . . . . .  265
Your call is paused and reconnected during the recording. . . . . . .  265
Setting up a conference during recording . . . . . . . . . . . . . . . . . . .  266
Adding conference participants during the recording  . . . . . . . . . .  266
Your call is included in a conference during the recording. . . . . . .  267
Putting a line on hold manually during the recording . . . . . . . . . . .  267

Diagnostic information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  269

Web interface (WBM) . . . . . . . . . . . . . . . . . . . . . . . .271

Calling up the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  271

Administrator Pages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  271
User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  272
User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  273

Fixing problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277

Caring for your telephone  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  277
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  277
Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . .  277

Local user menu   . . . . . . . . . . . . . . . . . . . . . . . . . . . .278

Opening the user menu on the phone  . . . . . . . . . . . . . . . . . . . . . . . .  278
User menu display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  278

Key functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  289

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291

Display icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295

Summary of Contents for OpenStage 60 G

Page 1: ...ens Enterprise Communications www siemens enterprise com Documentation OpenScape Voice OpenStage 60 SIP OpenStage 60 G SIP OpenStage 80 SIP OpenStage 80 G SIP OpenStage Key Module User Guide V1 R3 x V1 R4 x ...

Page 2: ...tronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the lo cal authorities Proper disposal and separate collection of your old appli ance will help prevent potential damage to the environ ment and human health It is a prerequisite for reuse and recycling of used electrical and electronic equipment For ...

Page 3: ...te this can considerably reduce the service life of the tele phone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic components and the plastic casing Do not operate the telephone in damp environments such as bath rooms Product support on the internet Information and support for our products can be found on the Internet at http ww...

Page 4: ...erface of your OpenStage 16 Ports on the underside of the phone 17 Using network ports more efficiently 18 OpenStage Key Module 19 OpenStage Manager 20 Features 20 Keys and controls 21 Function keys 21 Audio controls 21 Mode keys 22 TouchGuide 23 Programmable sensor keys 25 Trunk keys on multi line phones only 26 Keypad 28 Graphic display 30 Appearance 30 Display keyboard 31 Context dependent disp...

Page 5: ...s 55 Secure voice transmission 55 Incoming calls 55 Answering a call via the handset 56 Answering a call via the loudspeaker speakerphone mode 56 Answering a call with a headset 57 Directed pickup 58 Picking up call 58 Picking up a held call 59 Switching to speakerphone mode 60 Switching to the handset 60 Switching from headset to speakerphone mode 61 In standard mode 61 In U S mode 61 Open listen...

Page 6: ...ing callback 89 Responding to a callback 90 Permitting a callback 91 Calling back missed calls 92 Programmable sensor keys 93 List of available functions 93 Programming sensor keys 94 Beginning programming 94 Beginning programming 94 Programming enhanced functions 95 Repertory dial 95 Feature toggle 96 Forwarding 97 Using sensor keys 98 Example 1 Calling saved number 98 Example 2 Call Waiting Acti...

Page 7: ...mary line 129 During calls 130 Making and receiving calls on a single line 130 Making and receiving calls with multiple lines 131 Putting a line on hold 132 Lines with hot or warm line function 133 Busy override 134 Direct station selection keys 135 Calling a station directly 135 Call pickup 136 Deflecting a call to a DSS station 137 LED display on DSS keys 137 Making calls in an executive secreta...

Page 8: ...ontacts 161 LDAP database 162 Finding an LDAP entry 162 Quick search 164 Copying entries to the local phonebook 165 Call lists 166 Viewing details 166 Deleting entries 166 Copying entries from the call lists into the personal phonebook 167 Activating deactivating the call journal 168 Privacy security 169 Deactivating the ring tone 169 Do not disturb 170 Enabling Do not disturb via a key 170 Enabli...

Page 9: ... 187 Temporarily activate anonymous calling for the next call 188 Temporarily deactivate anonymous calling for the next call 188 Creating a list for selective calls 189 For call acceptance 189 For call rejection 190 Anonymous calls 191 Rejecting 191 Accepting 191 Using abbreviated dialing 192 Call tracing 192 Hunt group functions 193 Making a line busy 193 Marking the last line in the hunt group c...

Page 10: ...Module 210 Screensaver 211 Activating the screensaver 211 Automatic screensaver activation 212 Setting the fade time for the screensaver 213 Date and time 214 Setting the time 214 Setting the date 214 Time display format 215 Date display format 215 Setting daylight saving time 216 Automatic daylight saving time 217 Audio 218 Volumes 218 Settings 219 Activating deactivating the ringer 223 Adjusting...

Page 11: ...ding a vCard 247 Using a Bluetooth headset 248 Connecting the Bluetooth headset 248 Testing a Bluetooth headset 249 Using a Bluetooth Conference Phone 250 Connecting a Konftel 60W Bluetooth conference phone 250 Testing the Konftel 60W Bluetooth conference phone 251 Backup restore 253 Saving user data 254 Restoring user data 255 Deleting a user backup on a storage medium 256 Displaying and checking...

Page 12: ...nference during recording 266 Adding conference participants during the recording 266 Your call is included in a conference during the recording 267 Putting a line on hold manually during the recording 267 Diagnostic information 269 Web interface WBM 271 Calling up the Web interface 271 Administrator Pages 271 User pages 272 User menu 273 Fixing problems 277 Caring for your telephone 277 Troublesh...

Page 13: ... strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or programming an OpenStage phone This user guide is designed to be simple and easy to understand providing clear step by step instructions for operating your OpenStage phone Administrative task...

Page 14: ...information ready when you contact our service depart ment regarding faults or problems with the product Speakerphone quality and display legibility To ensure good speakerphone quality the area in front of the telephone front right should be kept clear The optimum handsfree distance is 20 in 50 cm Proceed as follows to optimize display legibility Turn the phone to tilt the display This ensures you...

Page 15: ...ned an individual phone number which you can use to make and receive calls The programmable sensor keys function as line keys on multi line phones page 26 The Overview tab on the telephony interface provides information about the lines configured on your phone and the current status of each line page 42 When using a multi line phone to make and receive calls certain particu larities must be taken ...

Page 16: ...ess the relevant key repeatedly until the required tab is displayed page 22 4 Use the TouchGuide to navigate conveniently through the applica tions on your telephone page 23 5 You can customize your telephone by assigning phone numbers and functions to the programmable sensor keys page 25 6 The function keys allow you to call up the most frequently used functions during a call e g Disconnect page ...

Page 17: ...e function Headset USB master Interface for key modules Bluetooth 10 100 Mbps switch page 18 1000 Mbps switch page 18 Web Based Management WBM To avoid damaging your OpenStage phone make sure you use the adapter cable C39195 Z7704 A5 when connecting a USB stick Do not connect a USB hub to the USB master as this can cause sta bility problems Power supply unit if necessary PC e g OpenStage Manager N...

Page 18: ...at you can directly connect one additional network device in each case e g a PC via the telephone with the LAN The telephone PC connection option must first be activated on the telephone by administrator Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly OpenStage 60 80 SIP or OpenStage 60 G 80 G SIP Network...

Page 19: ...to the side of the phone that provides 12 additional illuminated programmed keys Like keys on the phone these keys can be programmed and used accord ing to your needs page 25 You can attach up to two OpenStage Key Modules to your OpenStage 60 80 SIP The diagram shows an OpenStage Key Module for OpenStage 80 SIP ...

Page 20: ... Manager is suitable for the following models OpenStage 60 SIP HFA OpenStage 60 T OpenStage 80 SIP HFA OpenStage 80 T OpenStage 60 G 80 G SIP HFA Features Phonebook management Assignment of images to contacts Synchronization of contacts Save and restore Key programming Screensaver Ringtones Contact your administrator for the latest version of OpenStage Manager ...

Page 21: ...ing for the cur rent tone ring tone handset tone and loudspeaker tone You can adjust the volume by moving the slider left or right Set the lamp brightness of the TouchSlider page 208 Key Function when key is pressed s End disconnect call page 62 r Activating deactivating call forwarding page 82 q Key currently has no function Key Function when key is pressed n Activate deactivate the loudspeaker p...

Page 22: ...on the display page 39 Key Function when key is pressed LED display t Display telephony interface page 41 Blue The function is active u Display phonebooks page 44 Blue The function is active w Display call lists page 47 Blue The function is active White New entry in call list x Display voicemails page 50 Blue The function is active White New voicemail v Display Program Service menu Applications me...

Page 23: ...an now access a context menu Open the context menu Press the a key In lists and menus One level back Entry selected cancel action In input fields Delete character to the left of the cursor Press the d key In lists and menus Scroll down Hold down Jump to the end of the list menu Press the b key In lists and menus Scroll up Hold down Jump to the start of the list menu Move your finger around the inn...

Page 24: ...ved Dialed and Forwarded tabs us ing the w key Alternatively you can use the TouchGuide to navigate between the tabs Firstly use the b key to enter the tab row and move left or right using the a and c keys Once you have reached the required tab click the d or i to change to the associated selection list If you are in one of the phonebook or caller lists or in one of the settings menu you are go ba...

Page 25: ...the left of the key it can not be changed You can change the labels for repdial keys according to your requirements The status of a function is shown by the LED on the corresponding sensor key Meaning of LED displays on function keys Increase the number of programmable sensor keys by connecting a key module page 19 If the prompt is not displayed or a programmed function is not exe cuted then you c...

Page 26: ...hed in the usual manner via your public phone number Incoming calls are signaled on this line Secondary line The secondary line on your phone is used as a primary line by another sub scriber of the line trunk group Your primary line which is configured on an other telephone in the line trunk group simultaneously functions as the secondary line on that telephone Phantom line Phantom lines are not u...

Page 27: ... that this line is busy is dis played on all other telephones Direct call line A line with a direct connection to another telephone The line status is indicated by the LED in addition to the display in the Overview tab page 42 LED display LED Explanation S Off The phone is in idle mode T Flashing Incoming call on the line page 127 Hold reminder is activated page 105 Flickering Outgoing call on the...

Page 28: ...m bers letters associated with the phone number s digits as indicated on the telephone spell a name e g 0700 PATTERN 0700 7288376 Character overview depends on the current language setting To speed up the input you can confirm your entry by pressing i on the navigator after you have selected the required character To enter a digit in an alphanumerical input field press the relevant key and hold it...

Page 29: ...ion keys Key Function during text input Function when held down Write special characters Deactivate the ring tone page 169 Switch between upper and lower case Activate the telephone lock page 175 You can also input text using the display keypad page 31 ...

Page 30: ... number are displayed in the sta tus bar In addition different icons represent different situations and switches Icon Explanation The ring tone is deactivated page 169 The Do not disturb function is activated page 170 The phone lock is activated page 175 One or more callback requests are active page 89 The Bluetooth function is activated page 245 A mobile user is logged on to the telephone 14 27 S...

Page 31: ... char acter or performs the function Press h Delete character to the left Press g Set focus to Element Explanation Switch to upper lower case characters for first letter of words initial letter upper case all subsequent letters lower case Switch to lower case characters Switch to upper case characters Switch to numeric characters Switch to punctuation and special characters Move cursor one charact...

Page 32: ...ll up various functions here Entries may vary The idle menu may contain the following entries Ringer off Do not disturb on Directed pickup Video link display If you are using a USB camera on your OpenStage 60 80 SIP for video links different information will appear on the display when the video func tion is enabled page 183 Video link with context menu opened A video link is established The call p...

Page 33: ...tead of the video image of the called partner The situation can also be reversed 11 53 Fr 30 03 12 Second call 3339 Repeat dialing Hold Ringer off Alternate Consultation Deflecting Shift key Consultation Start conference Hold Blind transfer call Video off Disconnect Directed pickup A 3338 g 11 53 Fr 30 03 12 Second call 3339 Repeat dialing Hold Ringer off Alternate Consultation Deflecting Shift ke...

Page 34: ...deo link is established The caller has a camera installed but the called partner does not The call partners have both enabled the video function A crossed out camera is shown instead of the video image of the called partner 11 53 Fr 30 03 12 Second call 3339 Repeat dialing Hold Ringer off Alternate Consultation Deflecting Shift key A 3338 01 32 53 g 11 53 Fr 30 03 12 Second call 3339 Repeat dialin...

Page 35: ...f view function page 182 Disabled video function If the called partner or the caller disabled the video function temporarily page 182 or completely page 185 a normal call connection is es tablished or the call is switched to a normal call connection 11 53 Fr 30 03 12 Second call 3339 Repeat dialing Hold Ringer off Alternate Consultation Deflecting Shift key ...

Page 36: ...a of the display advise you of current settings or events Example Call forwarding is activated for all calls All calls are forwarded to the number 220870 You received a callback request voice message in your absence A call list contains a new entry The calls were saved in the missed calls list Press w to view these calls Missed calls are not saved and displayed if the call journal is disabled page...

Page 37: ... the context menu should be displayed You can deactivate the automatic display so that the g key must be pressed to see the context menu of the connection page 229 Idle display context menu When you press g on the TouchGuide in idle state the following functions are available if activated Consultation First entry selected when the menu is called up Hold Blind transfer call Disconnect Directed pick...

Page 38: ... confirm them or to make entries You can use the TouchGuide to navigate within the pop up menu page 23 Example The following pop up menu opens after you change a setting and press the h key on your TouchGuide Pop up message Pop up messages only indicate actions or states for which further action is not required Example The following pop up message appears briefly when you change a setting Save cha...

Page 39: ...between the various tabs The icon displayed to the left of the tab indicates the application you are currently working in Icon Explanation Telephony interface1 page 41 1 Platform dependent please contact the responsible administrator Phonebooks page 44 Call lists page 47 Voicemail page 50 Program Service menu Applications menu page 51 Help function page 53 Missed Received Icon Additional tab Arrow...

Page 40: ... You can switch to the relevant application using the mode keys page 22 Scrolling through application tabs If an application has more than one tab you can select the tab you want by pressing the mode key repeatedly page 39 Scrolling through lists You can use the TouchGuide to scroll through entries and confirm the func tions you want page 23 Opening context menus If the arrow g appears beside an e...

Page 41: ...ber s phone rings The call is active or High quality voice connection G 722 The call has been disconnected You have placed the call on hold e g consultation hold Your call partner has placed the call on hold The voice connection is secure The voice connection is not secure Detailed descriptions of the various functions can be found in the sections Basic phone functions page 55 and Enhanced phone f...

Page 42: ...ovide information about the state of the relevant line Icon Explanation Call for the corresponding line Call for a line with suppressed ring tone page 155 Hold reminder is activated page 105 The line is currently not available The line is busy You are holding the line The line is free Please note the LED displays for the line keys page 27 Line status Line name Status icon My phone g Line 1 Line 2 ...

Page 43: ... Hold Clear replace handset View 1 Own line with held call Retrieve View 1 Other free line Select View 1 Other line with active call Hold Clear replace handset View 1 Other line with held call Retrieve View 1 Other line busy View 1 Connecting 2 1 After a period of time set by administrator the tab of the selected line is displayed as a pre view 2 The connect function must be activated by the admin...

Page 44: ...nds to the first letter of your search term A field opens for you to enter the search term Enter your search term using the keypad page 28 The cursor jumps to the first entry in the list that matches the character you entered in the search field Icon Explanation Primary business number Secondary business number Mobile phone number Private phone number Personal Options g Bernoulli Daniel Bohr Niels...

Page 45: ...name fields and at least one phone number page 156 In addition you can store non telephony specific data e g address func tion etc for each entry You can store several phone numbers for each contact In this case how ever you should define a preferred number page 157 Classify your contacts into groups page 158 Store a picture of the contact page 159 Managing contacts All saved contacts are listed i...

Page 46: ...DAP directory If you have access to an LDAP directory contact the responsible adminis trator you can search contacts in a company wide directory A user friendly advanced search function is available for this You can trans fer any entries found to your local phonebook Searching for a contact Simple search page 162 Quick search page 164 Using a contact Calling a contact page 118 Transfer entry to lo...

Page 47: ...he fol lowing keys illuminate depending on the setting to indicate new missed calls Only the LED on the w key The LED on the w key and the alert bar Only the alert bar Or neither Note also the setting options for voice messages page 50 and have the possible combinations explained to you by the administrator if necessary Missed calls are not signaled if the call journal is disabled page 168 The cal...

Page 48: ...llowing function in the Options context menu Delete All page 166 Example Dialed tab The following functions are available via the context menu of a selected en try Dial page 73 Details page 49 Delete page 166 Received Forwarded Options Curie Marie g 10 25 Bernoulli Daniel 14 35 Bohr Niels 9 11 Additional tabs Time of call Selected new entry with context menu Old entry 3400 1 4400 1 3850 2 Number o...

Page 49: ...ted en try Establish a call to a preferred number page 119 View details page 166 Delete the entry page 166 Transfer entry to personal phonebook page 167 If a caller is already entered as a contact in the local phonebook the stored data is displayed Dialed Missed Coco Chanel 3 calls 1238765341 Additional tabs Caller number Information from the phonebook Time 30 10 8 30 Date 1238765341 1238765341 Re...

Page 50: ...es Only the LED on the x key The LED on the x key and the alert bar Only the alert bar Note also the setting options for missed calls page 47 and have the pos sible combinations explained to you by the administrator if necessary Press this key to open the menu for the mailbox page 66 You will be shown the following for example The labels displayed here for the message status may have been altered ...

Page 51: ...ing the User menu The menu structure comprises several levels Open the menu page 51 Date and time V Adjust the settings on your telephone page 214 Audio Optimize the audio settings on your OpenStage for your environment and according to your personal requirements Volumes V Adjust the settings on your telephone page 218 You can also configure all of the settings using your OpenStage s Web interface...

Page 52: ...r telephone page 230 Phone Adjust the display design settings and program the sensor keys on your OpenStage Save your settings Backup restore Back up the current user settings or restore the saved settings V Adjust the settings on your telephone page 253 Screensaver V Adjust the settings on your telephone page 207 Display V Adjust the settings on your telephone page 207 Programmable keys Program s...

Page 53: ...eset to factory settings page 243 Administration You can access the administration area via the Admin function and by en tering the administration password Refer to the administration manual for your phone for more detailed infor mation on this topic Applications E A Cockpit page 143 Help function You can call up the Help function at any time even during a call Calling up the Help function Press y...

Page 54: ...bout the operation with a message on the display and prompted to allow monitoring If administrator has activated a function on your phone which continuously transmits operating data to a server you will see the flashing icon in the upper display line Activating a diagnostic call In the event of connection problems with a specific destination the admin istrator may ask you to enter an activation co...

Page 55: ...signaled on the alert bar If transmitted calling party information name phone number appears on the graphic display Please read the introductory chapters Getting to know your OpenStage phone page 16 and Applications available on your OpenStage phone page 40 carefully before performing any of the steps described here on your phone 1 Closed for secure or open for nonsecure voice communication If you...

Page 56: ...played The pop up menu opens Select and confirm the option shown The n key lights up or n Press the key shown The key lights up The speaker phone function is activated if nec X Set the call volume Suggestions for using speakerphone mode Tell the other party that speakerphone mode is ac tive Adjust the call volume while speakerphone mode is active The ideal distance between the user and the phone i...

Page 57: ...nistrator has additionally config ured a key with the Auto Headset function AICS Zip tone page 93 S Press the Auto Headset sensor key to activate auto matic call answering This key and the headset key illu minate A short acoustic signal is heard on the headset for a call and the connection is established If you want to manually answer calls again deactivate the automatic answering function using t...

Page 58: ...w the coworker s internal phone number and the function is configured for you in OpenScape Voice A coworker s phone rings Select and confirm the option shown in the idle phone s context menu or Lift the handset or n Press the key shown Select and confirm the option shown j Enter and confirm the relevant phone s internal number You are connected to the calling party either via the handset or in spe...

Page 59: ...and the function is con figured for you in OpenScape Voice Select and confirm the option shown in the idle phone s context menu or Lift the handset or n Press the key shown Select and confirm the option shown j Enter and confirm the relevant phone s internal number You are connected to your colleague s held call either via the handset or in speakerphone mode Directed pickup Directed pickup ...

Page 60: ... down the loudspeaker key when replacing the handset to switch to speakerphone mode n Press the key shown Replace the handset Proceed with your call or Switching to the handset Prerequisite You are conducting a call in speaker phone mode Lift the handset n The key shown goes out Make note of the two different processes and ac tivate if necessary your preferred setting page 222 A secure voice commu...

Page 61: ...nt in the room can silently monitor your call Let the other party know that you have turned on the loudspeaker Prerequisite You are conducting a call via the handset Activating n Press the key shown Deactivating n Press the lit key Switching to speakerphone mode n Hold down the lit key and replace the handset It is not recommended to activate the open lis tening feature in connection with a Blueto...

Page 62: ...Step by Step Basic functions 62 Ending a call s Press the key shown or n Press the lit key or Select and confirm the option shown in the connec tions s context menu Disconnect ...

Page 63: ... Loudspeaker Beep Loudspeaker in Connection Handset Ringtone Loudspeaker Beep Handset Handset Open listening Beep Handset and loud speaker Beep Handset and loud speaker Headset Ringtone Loudspeaker Beep Headset Headset Open listening Beep Headset and loud speaker Beep Headset and loud speaker Speakerphone mode Beep Loudspeaker Beep Loudspeaker Ringe tone off Silent Nothing Nothing in Connection Ha...

Page 64: ...ed Your administrator has set up the group call such that it is only displayed through flashing of the Call pickup key The phone can also ring when idle A group call is waiting The Call pickup key flashes The group call is not shown on the display R Press the sensor key with the Call pickup function The group call is now shown on the display with Pickup Caller for Party The pop up menu opens Picki...

Page 65: ... the handset only if the appropriate function is set by your administrator or R Press the sensor key programmed with the Call pickup function if configured The speakerphone function is activated Ignoring a group call Select and confirm the option shown The phone stops signaling the group call Pickup call Ignore ...

Page 66: ...ns If messages are waiting you will be shown a list with the new messages and the messages you have already listened to sorted by status see page 50 The num ber of the respective messages is indicated Confirm the option shown to call the mailbox Follow the voice instructions You may need to enter a pass word Calling the mailbox directly You can also call the mailbox directly without using the menu...

Page 67: ...s Accept Reject Deflect T The 2nd alert key is blinking and you hear a notification tone Display second caller T Pressing the blinking 2nd alertl key will display the sec ond caller s information and you again have three op tions to choose from Return to first caller T Press the blinking 2nd alertl key again to return to the first caller s displayed information Accept a call If you accept one of t...

Page 68: ...waiting is allowed page 111 j You receive a call while you are dialling The 2nd alert key is blinking and you hear a notification tone T Press the blinking 2nd alert key Dialling is interrupted The caller s information is displayed and you have the following options Accept Reject Deflect ...

Page 69: ...ion is set up If you selected the option Busy When Dialing page 121 you will not be interrupted by an in coming call In this case the caller hears the busy signal Dial Repeat dialing S Hawking 1 Please note the information in relation to the call journal on page 73 If you are using a dial plan and Immediate dialing is set see page 71 dialing is automatically performed as soon as the character stri...

Page 70: ...1 First enter the number First enter the number The loudspeaker or headset key illuminate when you enter the first digit j Enter the station number Use the TouchGuide page 23 to correct entries as necessary In the pop up menu Confirm or wait until the dial delay expires see page 120 The connection is set up Repeat dialing S Hawking 1 Please note the information in relation to the call journal on p...

Page 71: ...automatically dialed as soon as the string en tered matches an entry in the dial plan Activating or deactivating immediate dialing z You can also configure this setting via the web interface page 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Sel...

Page 72: ...ift the handset of the phone or press the loud speaker key with a hot line immediately or with a warm line after a defined period of time a number specified by administrator is dialed Examples The phone in the lift immediately dials the reception number The phone at a patient s bed dials the ward number e g after a minute if no other number is dialed ...

Page 73: ...order to use the call list This also applies for redialling the last number dialled page 168 If the call journal is not activated the message Call Log is disabled is shown on the display when you press the w key If you try to perform a last num ber redial using a programmed function key the message Key function unavailable is shown on the display in this case If you still want to access the functi...

Page 74: ...ic functions 74 or A secure voice communication is indicated by a closed padlock icon on the graphic display a non secure voice communication is indicated by an open padlock icon on the graphic display see also page 55 ...

Page 75: ... can temporarily switch off the handset microphone to prevent the other party from listening in while you consult with someone in your office Prerequisite You are conducting a call Deactivating the microphone p Press the key shown Activating the microphone p Press the lit key ...

Page 76: ...confirm the option shown in the context menu The consultation call is disconnected The call with the first party is resumed Consultation Start Conference If you are using a dial plan and Immediate dial ing is set see page 71 dialing is automatically performed as soon as the character string en tered matches an entry in the dial plan Repeat dialing S Hawking 1 Please note the information in relatio...

Page 77: ...m the option shown You are reconnected with the first partner Ending the consultation with an active headset Prerequisite The administrator has additionally config ured a key with the Auto Headset function AICS Zip tone page 93 S Press the Auto Headset sensor key to activate auto matic call answering This key and the headset key illu minate You make a consultation call and the second party hangs u...

Page 78: ...n the pop up menu Select and confirm the option shown The call with the first party is resumed If the called party does answer Select and confirm the option shown in the context menu for the connection to the second station The call with the first party is resumed Disconnect return Disconnect return ...

Page 79: ...s context menu The held call is disconnected The active call continues Disconnecting the active call Select and confirm the option shown in the active con nection s context menu The active call is disconnected The held call remains on hold and can be managed via the context menu Alternate It does not matter which context menu is open when alternating The Alternate function ap pears in both menus a...

Page 80: ... configured page 93 S Press the Hold key The key flashes The consultation or second call and the first call are put on hold Retrieving the first call b Switch to the first call R Press the flashing Hold key You are connected with the other partner The consultation or second call con tinues on hold Retrieving the second call d Switch to the held consultation or second call R Press the flashing Hold...

Page 81: ...ng up or n Replace the handset or if you are in speakerphone mode press the loudspeaker key The other two parties are now connected to one another Allowing call joining z You can also configure this setting via the Web interface page 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown S...

Page 82: ...has the highest priority followed by No reply and Busy If active All Calls call forwarding is indicated on the graphic display when the phone is idle Forwarded calls can be logged in a call list page 47 The menu Forwarding offers you three types of call for warding All calls g Destination phone number Busy g Destination phone number No reply g Destination phone number A phone number may already be...

Page 83: ...estination Edit call forwarding Cancel Use last forwarding destination Select and confirm the option to use the last saved des tination for All calls again Call forwarding to this desti nation is immediately activated for All calls and the key r illuminates or Activate with variable destination phone numbers If you want to use a new forwarding destination Select and confirm the option shown j Ente...

Page 84: ... Save destination phone number Select forwarding type here for instance All calls Select forwarding type in context menu j Enter edit and confirm the destination phone number or Edit favorites You can configure up to five destination phone num bers for call forwarding These destination phone num bers can then be assigned different forwarding condi tions Select forwarding type here for instance All...

Page 85: ...uld also become the current destination phone number for No reply r Press the key shown The pop up menu opens Select and confirm the option shown Three types of call forwarding are offered in the settings menu All calls Busy No reply 1 Copy Select forwarding type here for instance All calls Select and confirm forwarding type in context menu 2 Insert Select target forwarding type here for instance ...

Page 86: ...l for warding are not displayed Activate deactivate call forwarding Prerequisite A forwarding destination is already con figured for the relevant forwarding type r Press the key shown The pop up menu opens The message Set forward on to is displayed with the number of the last forwarding destination and you have the following options Accept Set a forwarding destination Edit call forwarding Cancel S...

Page 87: ... after 16 s call forwarding is activated z You can also configure this setting via the Web interface page 271 Prerequisite The phone is idle r Press the key shown The pop up menu opens Select and confirm the option shown Select forwarding type Select and confirm forwarding type No replay after 16 s in context menu Default is 16 seconds j Enter the desired time in seconds and confirm your en try Th...

Page 88: ... create a call forwarding chain consisting of sev eral telephones where the last member of the chain is your phone A popup window opens on your phone s screen with the following information Who is calling Who forwarded first or last The reason for the forwarding is displayed by an icon You can set whether the station that forwarded first or last is displayed see page 102 ...

Page 89: ... You can delete scheduled callback requests if you no longer need to return a call for example because you have met the other party in person Prerequisite A callback was requested Select and confirm the option shown in the idle display page 37 context menu Confirm in the pop up menu All callback requests are deleted This option is only available if both you and ad ministrator has activated the fun...

Page 90: ...ion shown Rejecting a callback Prerequisite The function Reject is authorized by ad ministrator Select and confirm the option shown The callback request is deleted The caller hears the busy signal The caller s phone number is added to the missed calls list Forwarding a callback Prerequisite The function Deflect is authorized by ad ministrator Select and confirm the option shown j Enter and confirm...

Page 91: ... 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown User Configuration Outgoing calls Callback Yes Save exit ...

Page 92: ... entries have been queried Missed calls are logged in the missed calls list This list provides information on the missed call and lets you call back the number directly Missed calls are not saved and displayed if the call journal is disabled page 168 w Press the key until the application s Missed tab ap pears Select and confirm the appropriate list entry The phone number is dialed On multi line te...

Page 93: ...e sensor key levels The labels for the sensor keys are displayed on the right edge of the display The sensor keys can also be programmed via the web interface page 271 List of available functions 1 Delete not assigned 17 Group pickup 2 Selected dialing 18 Repertory dial 3 Repeat dialing 19 Feature toggle 4 Forward all calls 20 Mobility 5 Forward no reply 21 Directed pickup 6 Forward busy 22 Callba...

Page 94: ... and confirm the option shown Select and confirm the option shown You are prompted to press the key you wish to program S Press the sensor key you want to program with a func tion The sensor key illuminates continuously Beginning programming Select and confirm the option shown to program the first level or Select and confirm the option shown to program the second level In the context menu select a...

Page 95: ...text menu Select and confirm the option shown if you want to change the label on the graphic display j Enter and confirm the label you want for example the destination station Select and confirm this option to enter a destination phone number j Enter and confirm the stations s destination phone number You can select and insert special characters in the dial ing sequence Label Save exit If the prom...

Page 96: ... confirm to change the key labeling j Enter and confirm the label you want for example busy free Select and confirm this option to enter a code j Enter the code see Code list table page 206 and confirm Select and confirm the option shown Enables a normal call Enters a pause for example for internation al dialing Icon Function Save exit The repertory dial can be up to 40 characters long If the prom...

Page 97: ... function in the context menu Select and confirm the option shown if you want to change the label on the graphic display j Accept or edit the label and confirm Select and confirm this option to enter the forwarding destination j Enter and confirm the phone number of the forwarding destination Select and confirm the option shown If the prompt is not displayed or a programmed function is not execute...

Page 98: ... call waiting functionality even during a call The perquisite for this is that a second call is permitted page 111 By default a second call is permitted R Press the Call Waiting sensor key The sensor key goes out The second call function is deactivated The call is rejected or forwarded Example 3 Immediate ring This function allows you to switch the preset delay page 152 on and off for all line key...

Page 99: ... the user password Select and confirm the option shown to switch to the Reset user data menu Select Select and confirm the option shown in the context menu to delete the content of the sensor keys Select Select and confirm Reset selected user data in the context menu The contents of the sensor keys you configured are deleted User Reset Function key data Yes Options Selected user Keys which can onl...

Page 100: ... displayed or signaled The function is authorized by administrator In the pop up menu Select and confirm the option shown The call is immediately deflected if a destination phone number page 101 is programmed or If you did not set a phone number when programming call deflection a pop up menu appears prompting you to enter a destination phone number for call deflection j Enter and confirm the desti...

Page 101: ...ct and confirm the option shown j Enter and confirm the phone number to which the sta tion should be deflected or Deflecting to a DSS number A call can be deflected to a direct station selection DSS subscriber using the DSS key if the key is config ured and the deflect function is activated by your admin istrator page 137 Information only as set by administrator Yes or No User Configuration Incomi...

Page 102: ...own You can find a description of the settings in Chapter Call forwarding page 82 Setting alerts Use the Call forward alerts menu to enable and disable visual and audible alerts for call forwarding not possible with the Forwarding key Select and confirm the option shown Select the option shown Select and confirm the option shown in the Yes No con text menu or Select the option shown Select and con...

Page 103: ... S Press the Hold key The key flashes The Hold sensor key must be configured page 93 Retrieving a held call Select and confirm the option shown in the connections context menu or R Press the illuminated Hold key The Hold sensor key must be configured page 93 Using line keys On multi line telephones you can use the line keys to place ongoing calls on hold R Press the corresponding trunk key The lin...

Page 104: ...option shown to retrieve the call in speakerphone mode or Select and confirm the option shown to disconnect the held call The LED display page 27 or status display on the Overview tab page 42 indicates that the call is on hold to other multi line telephones where this line is also configured These phones can then pick up the call Retrieve held call Disconnect If you enabled Hold and hang up page 1...

Page 105: ...y shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown User Configuration Connected calls Allow hold rem Yes Save exit ...

Page 106: ...um value is 15 minutes z You can also configure this setting via the Web interface page 271 v Press the key shown until Settings is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown j Enter a value between 3 and 15 and confirm Select and confirm the option shown Us...

Page 107: ...tting via the WEB Surface page 271 v Press the key shown until Settings is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown In the context menu select and confirm the option shown to activate the function or Select and confirm the option shown to deactivate the fu...

Page 108: ...the Web interface page 271 v Press the key shown until Settings is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown User Configuration Connected calls Music on hold Yes Sav...

Page 109: ... connection to the first party is on hold You can still toggle between an initial and second call or put on hold and retrieve second and first call successively page 80 or initiate a conference Consultation call from second call If the second call is your active call you can initiate a consultation call from it Prerequisite The administrator must have approved the consultation in the second call F...

Page 110: ...In the pop up menu Select and confirm the option shown The caller still hears the on hook signal You can subse quently Accept Reject or Deflect the second call While the ignored second call continues to wait from the active call you can make a consultation call initiate a conference toggle between the consultation call and your call party transfer a call A third call would be rejected with the bus...

Page 111: ...ite Connecting by hanging up is activated ask your administrator and Toggle associate must be set to Yes page 112 or n Replace the handset or if you are in speakerphone mode press the loudspeaker key The other two parties are now connected to one another Allowing call waiting z You can also configure this setting via the Web interface page 271 Prerequisite The option was programmed by your ad mini...

Page 112: ...te function to Yes if you want to connect to a second or pickup call by hanging up z You can also configure this setting via the web interface page 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and conf...

Page 113: ...ou are conducting a call The options Al low call transfer and Transfer on ring were selected page 114 Select and confirm the option shown in the connec tions s context menu The call is placed on hold j Enter the phone number of the party to whom you want to transfer the call Confirm the option shown If the party answers Announce the call you want to transfer Select and confirm the option shown in ...

Page 114: ...o configure this setting via the Web interface page 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown User Configuration ...

Page 115: ...ing via the Web interface page 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown User Configuration Outgoing calls Transf...

Page 116: ...pro vided on page 136 Information on the operation of the configured CTI ap plication can be found in the corresponding user guide z You can also configure this setting via the Web interface page 271 Prerequisite The option was programmed by your ad ministrator v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and co...

Page 117: ...erface page 271 Prerequisite The option was programmed by your ad ministrator v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confir...

Page 118: ...e local phonebook u Press the key shown Select and confirm a contact The phone number is di aled Select and confirm the option shown in the context menu Select and confirm the preferred phone number The phone number is dialed For detailed information about the local phonebook see from page 156 Dialing from the LDAP database Prerequisite You searched for and selected an entry in the LDAP database p...

Page 119: ...the option shown in the context menu Select and confirm a group member The phone num ber is dialed 1 Please note the information in relation to call lists on page 166 Niels Bohr18 10 07 06am If the party listed is already in the phonebook the appropriate phone number icon is displayed page 156 If there are several numbers stored for the party in the phonebook these can also be selected in the cont...

Page 120: ...e phone number was entered when the phone was idle and the loudspeaker key was not lit or if the phone number was entered for a consultation call and the loudspeaker key was not lit Settings for autodial delay z You can also configure this setting via the Web interface page 271 If you select Autodial delay you must either confirm the Dial option press the loudspeaker key or wait until the autodial...

Page 121: ...f nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown Outgoing calls Autodial delay Save exit Automatic dial delay does not work if you are us ing a dial plan and Immediate dialing is config ured see page 71 Th...

Page 122: ...hown in the context menu You are now involved in a one to one call with the remaining call party or You can initiate a conference by calling the Conference function in the context menu of either the active or held call Alternatively you can press an already configured Conference key Conference User Disconnect If you already are involved in a secure connection with a party when you initiate a consu...

Page 123: ...irm the option shown in the Confer ence context menu Both connections are cleared down the conference is cleared down Allowing a local conference This option allows or blocks the Local conference func tion z You can also configure this setting via the Web interface page 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password ...

Page 124: ...e this setting via the Web interface page 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown User Configuration Connected ...

Page 125: ... the option shown in the Confer ence context menu If the party answers you can toggle between the party and the conference connect the consultation call to another called party end the consultation call and return to the confer ence add the consultation call party to the conference Adding a party Prerequisite You are conducting a consultation call and the conference is on hold Conference Consultat...

Page 126: ... shown in the Confer ence context menu The conference is placed on hold and you can consult with someone in your office for in stance Leaving a conference Select and confirm the option shown in the Confer ence context menu You are disconnected from the conference call and can dial another number for in stance The other call partners remain connected Conference You can also use an already configure...

Page 127: ...phone Refer to the following sec tions for a detailed description of the individual compo nents Introduction to multi line phones page 15 Lines and line keys page 26 Multi line telephony interface page 42 Individual settings page 151 Incoming calls Depending on your individual settings you will be noti fied of incoming calls page 221 Accepting calls for the primary line In this case the telephone ...

Page 128: ... or press the speakerphone mode or headset key S Press the required trunk key or t With the handset on hook press the key shown until the application tab Overview is active page 42 Select and confirm the required line e g line 2 The tab for this line is displayed The line that rings is automatically selected If calls are ringing on more than one line you will be connected to the line that has been...

Page 129: ...pop up menu or n or o Lift the handset or press the speakerphone mode or headset key R Seize the required line page 128 In the pop up menu Confirm the option shown 1 The connection is set up Forwarding calls on primary line The call forwarding can only be activated for the primary line Which call forwards are possible how they are con figured and activated can be found from page 82 Call forwarding...

Page 130: ...the same way as a single line tele phone Redial page 73 Consultation page 76 Toggle Connect page 79 Callback page 89 Hold page 103 Call waiting second call page 109 Transferring a call page 113 Conference page 122 Functions available exclusively for the primary line Call lists page 47 Voicemail page 50 Call forwarding page 82 Do not disturb page 170 Depending on your individual settings you will b...

Page 131: ... key for line 1 Retrieve call on line 1 Depending on the settings for Rollover you will be notified of incoming calls page 155 All multi line users that share the line on which the call is being held page 27 can now pick up the held call To prevent other users from an swering the held call you must place the call on Consultation hold page 76 Depending on the setting made by your adminis trator you...

Page 132: ... are conducting a call R Press the call line sensor key T The LED line key flashes The LED line displays the hold status on all multi line phones to which the line is connected On phones connected to the line a user can press the relevant line key and accept the held call During a consultation call or after accepting a waiting call the hold function cannot be used ...

Page 133: ...reception number The phone at a patient s bed dials the ward number e g after a minute if no other number is dialed Entering a number for the hot and warm line func tion Specify which number should be dialed when the hot or warm line function is activated z You can also configure this setting via the web interface page 271 v Press the key shown until the Settings tab is active Confirm the option s...

Page 134: ...relevant line page 154 you have to press the line key a second time following the preview in order to connect The key of a secondary line illuminates it is busy You want to connect to the call R Press the illuminated line key A conference is estab lished You are connected to the parties on the second ary line The key continues to illuminates and the con ference is shown on the display You can now ...

Page 135: ...t and confirm the DSS line The key lights up and the connection is established via the primary line Consultation with the DSS station Prerequisite You are conducting a call and administra tor have configured the DSS key for consultation S Press the relevant DSS key for the consultation The key lights up and a connection is established If the called party answers you can toggle transfer the first c...

Page 136: ...erphone mode or headset key You are connected with the other party Rejecting a call Prerequisite Your administrator enabled the Reject op tion for DSS keys and deactivated Auto answer page 116 T Press the DSS key The call is routed to your primary line and rings Select and confirm the option shown in the pop up menu The caller hears a busy signal Direct pickup Prerequisite The auto answer function...

Page 137: ...lashes S Press the relevant DSS key The call is deflected to the DSS station If the DSS station does not answer you can pick up the call by pressing the DSS key LED display on DSS keys DSS Key Explanation S Off The line is in idle mode T Flashes You can accept a call for the DSS station via the key The call is routed to your primary line when the call is accept ed R Illuminates The line is busy Pr...

Page 138: ...m Executive 1 to Sekretary 1 For All calls from Executive 2 to Sekretary 2 Forward on Busy and forward on No reply from Sekretary 1 to Sekretary 2 Forward on Busy and forward on No reply from Sekretary 2 to Sekretary 1 Allow call waiting should be activated on the secretaries phones page 111 This function can optionally be activated and deactivated us ing a key if a key has been configured for it ...

Page 139: ... flashes rapidly Early call pickup by Executive 1 An incoming call for Executive 1 rings on Sekretary 1 The Sekretary 1 direct station selection key on the Executive 1 phone flashes The Sekretary 1 has not yet answered the call Before the call is forwarded to Sekretary 2 Executive 1 picks up the call early T Press the Sekretary 1 direct station selection key on the Executive 1 key to answer the ca...

Page 140: ...Allow call waiting is activated If Sekretary 1 receives a second call this can be ac cepted ignored forwarded or rejected Detailed infor mation on this can be found from page 109 If the second call was answered it can be forwarded us ing consultation or the direct station selection keys Connecting a call If e g the Sekretary 1 answered a call it can forward the call using the direct station select...

Page 141: ...age 113 nach einer eingest ellten Zeit Consultation without connecting S Press the DSS Executive 1 key Executive 1 answers Transferring is not wanted The Sekretary 1 takes the call back Select and confirm the option shown in the pop up menu The Sekretary 1 is reconnected with the caller Toggle disconnect or conference During a consultation call Sekretary 1 can toggle be tween Executive 1 and the c...

Page 142: ...f the lines change from the My phone tab to the Overview tab on the phone screen Further information on the line status can be found on page 42 The executive secretary team can be expanded with line keys by the administrator These lines keys however have no influence on the behavior of the executive sec retary configuration Line g DSS Executive 2 DSS Sekretary 2 My phone Overview Shift key Line Ex...

Page 143: ...This example assumes that two executive and two secretary as well as two representatives with variable numbers two mobile phones with fixed numbers and an answering machine are configured for E A Cockpit Sekretary 1 Sekretary 2 Executive 1 Executive 2 Line Executive 1 Executive 2 Sekretary 2 Shift Line Executive 1 Executive 2 Sekretary 1 Shift Line Sekretary 1 Sekretary 2 Shift Line Sekretary 2 Se...

Page 144: ...e forwarded to a mobile phone Calls are forwarded to a variable number Call forwarding for an executive phone can be con figured directly on the executive phone or from the secretary phone Call forwarding can be attached to a condition Secretary status management Presence status Call forwarding destination configuration Representative activation and deactivation The presence and call forwarding st...

Page 145: ...ab is active Select the E A Cockpit application Confirm the option shown The XML application is launched and a new E A Cockpit tab with the overview is opened The last status and configured call forward ing are displayed Start The displayed settings are examples My status Sekretary 2 Executive 1 Applications E A Cockpit Shift key Line Executive 1 Executive 2 At Desk At Desk To Assistant Strict g 1...

Page 146: ...d then call forwarding is canceled If a call is received for Executive 1 his phone rings Select and confirm to cancel call forwarding Forward to assistant The To assistant option offers further setting options If you want to apply the current setting you only con firm this option For additional options Open the context menu Select and confirm the option shown You see the Pref erences of selection ...

Page 147: ...arded to the mobile phone from Executive 1 Select and confirm the option shown Calls are forward ed to a predefined mobile phone number Forwarding calls to a variable number Calls can be forwarded to any number Select and confirm the option shown You can change the number firstly via the context menu If each other the other respective secretaries has the At Desk status page 148 calls are for warde...

Page 148: ... to Sekretary 2 If you activate one of the two call forwardings the At Desk or Off Desk do not affect these If the To Assistant Strict setting on the executive is activated the variable call forwarding and the call for warding to the representative only takes effect if the other secretary has the Off Desk status or has activat ed call forwarding to a representative or variable num ber The To varia...

Page 149: ...ding and for the representative Changing the status remotely from another phone For example you can change the status of the first sec retary phone from the executive phone or the second secretary phone Confirm the option shown You have the following op tions if defined At Desk Off Desk Deputy 123456 on To Mobile To Voicemail Confirm e g to configure the absence of Sekretary 1 The secretary settin...

Page 150: ...option shown E g Executive 1select and confirm the option shown The mobile phone rings and Executive 1 answers If you have a call on hold you can connect the other sta tion with Executive 1 by simply hanging up Answering and connecting calls The procedure for answering and connecting calls in the team is exactly the same as described in chapter Making calls in an executive secretary team page 138 ...

Page 151: ...Displaying the line in the Overview tab Specify here if the selected line should be displayed in the Overview tab z You can also configure this setting via the Web interface page 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm t...

Page 152: ...option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select the required line e g primary line Select and confirm the option shown j Enter and confirm a value between 0 and 3600 sec onds Select and confirm the option shown You can activate and deactivate the set delay time for all line ...

Page 153: ...hown Select and confirm the option shown All lines that are displayed in the overview page 151 are listed Select and confirm the required line e g primary line Select one of the following options from the context menu to move an individual line Move up Move down Move to top Move to bottom or Select and confirm the option shown to arrange the lines in the same sequence as the line keys or Select an...

Page 154: ... window opens and you receive information about the caller Press the line key again to accept the call or wait until the popup clos es itself after a specified period of time The preview function is switched off and has to be switched on again for a further operation Permanent preview Prerequisite Your administrator has activated the per manent preview function S Press the Preview sensor key This ...

Page 155: ...ne and the correspond ing line key flashes or Z T The ringer melody set sounds briefly approx 3 seconds via the loudspeaker and the corresponding line key blinks Z T You hear a short notification tone Z T k The telephone rings using the configured call signal the corresponding line key blinks and a pop up menu con taining the available information is displayed The ringer melody is not played in sp...

Page 156: ...ing contact data opens Select and confirm the field you want j Complete and confirm Select and confirm the option shown Editing a contact u Press the key shown Select the party Select and confirm the option shown in the context menu The form for entering contact data opens Select and confirm the field you want j Complete and confirm Select and confirm the option shown Options New contact You do no...

Page 157: ...confirm the option shown in the context menu Select and confirm the option shown Select and confirm the preferred phone number The phone number is stored Deleting all phonebook entries u Press the key shown Select and confirm the option shown Select and confirm the option shown in the context menu A confirmation request opens In the pop up menu Select and confirm the option shown All entries are d...

Page 158: ...option shown j Enter and confirm a new group name Select and confirm the option shown The new group is stored Editing a group name u Press the key shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm a group Select and confirm the option shown in the context menu Select and confirm the field you want j Edit and confirm an entry Select...

Page 159: ...own Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm a group Select and confirm the option shown in the context menu A confirmation request opens Select and confirm the option shown Saving a picture for a contact u Press the key shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and ...

Page 160: ...raphic display with the usual contact information the next time a call is received Quick search in the phonebook You can use the quick search to search the phonebook for the initial letters of a specific last name u Press the key shown j Enter the initial letters The quick search input mask opens automatically Your search is narrowed down by every additional letter en tered in the input mask Selec...

Page 161: ...contacts u Press the key shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the display format h Press the key to return to the phonebook The display format selected is stored Options Display Lastname Firstname ...

Page 162: ...ns context menu Select and confirm the required search field for example Last name j Enter a search text Once you have completed all required search fields confirm the search request by selecting and confirming OK on the display keypad page 31 You can perform searches using the name simple search or different information on an entry advanced search for example job title or department name You can ...

Page 163: ...e option shown in the Delete con text menu All search fields have been cleared Defining a qualifier before a search Prior to a search you can select which qualifiers should also appear in the output list in the Options context menu Select and confirm the option shown You may choose between the following criteria No qualifier Job function Address 1 Email Business 1 Mobile Business 2 Private Company...

Page 164: ...ering the sec ond and other letters The key is used to switch be tween letters and numbers The h key is used to delete individual characters When entering extended characters you can control the search individually For the selection of extended char acters firstly press the key Rule list K Extended character Description Searches for the exact string be fore the extended character You can enter fir...

Page 165: ...nto your personal phonebook u Press the key as often as required until the Corportate LDAP tab is active Select the required entry from the list e g Hans Meier Select and confirm the option shown in the context menu The entry is copied with all details into the per sonal phonebook The Contact created message ap pears Hans Meier Save ...

Page 166: ... want Select and confirm the option shown in the context menu For display and information shown page 49 Deleting entries Deleting an individual entry w Press the key until the call list you want is active Select the entry you want Select and confirm the option shown in the context menu The entry is deleted Deleting all entries in a list w Press the key until the call list you want is active Select...

Page 167: ...hout saving Saving and changing Select and confirm the option shown The mask to edit a contact in the personal phonebook opens page 156 Fill out the relevant fields accord ingly and save the new contact Saving without changing Select and confirm the option shown An entry is created and the message Contact created is displayed If you open the phonebook you will be prompted to update the directory F...

Page 168: ...d Select and confirm the option shown Select and confirm the option shown Select In the context menu select and confirm to deactivate the call journal The message Call Log is disabled is displayed or In the context menu select and confirm to reactivate the call journal Select and confirm the option shown When you deactivate the call journal please note that the customary last number redial functio...

Page 169: ...ge 30 The ring tone is deactivated To switch the function back on hold down the key until the Ringer off icon disappears from the status bar on the display You can also switch the function on and off using the op tion in the idle menu Select and confirm the option shown or Deactivating the ring tone via sensor key Prerequisite The Ringer off sensor key must be configured page 93 S Press the Ringer...

Page 170: ...S Press the Do not disturb programmable sensor key R To deactivate the Do not disturb function press the lit programmable sensor key again or Enabling Do not disturb via the idle menu Select and confirm the option shown in the idle menu The Do not disturb icon appears in the header or Select and confirm the option shown in the idle menu The Do not disturb icon disappears On multi line telephones p...

Page 171: ...ctive Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown User Configuration Incoming calls Handling Allow DND Yes Save exit ...

Page 172: ...age Change Password 1 days left will alert you to this at the appropriate time The message Password has expired appears when the validity period is over Confirm Change password and change the password as described in this section If you repeatedly enter the wrong password 2 to 5 times additional attempts are blocked You can make another attempt after a predefined time It is possible that you will ...

Page 173: ...ption shown j Enter the current password at least six characters text entry see page 31 and confirm your entry Select and confirm the option shown j Enter a new password at least six characters text en try see page 31 and confirm your entry Select and confirm the option shown j Enter and confirm the new password once more Select and confirm the option shown User Security Change user password Curre...

Page 174: ...zeros 000000 to deactivate the password Confirm entry at least 6 characters text entry see page 31 Select and confirm the option shown j Enter six zeros 000000 once again and confirm Select and confirm the option shown The deactivation of the password prompt does not affect the Web interface page 271 OpenStage Manager or CTI applications that use a password prompt As long as the user pass word is ...

Page 175: ...n shown The phone lock activates immediately or v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu The phone is locked Select and confirm the option shown The phone is locke...

Page 176: ...confirm the administrator password The phone is unlocked if the password is cor rect If an emergency number has been entered on the telephone by administrator Emergency call will be offered on the display once you have acti vated the phone lock You can also dial the emer gency number via the keypad User unlock Admin unlock If the telephone is locked an emergency number entered by administrator can...

Page 177: ...d phone the following scenarios are possible Logging on and off at the same phone Log on as a mobility user page 178 Log off as a mobility user page 179 Logging on and off at different phones In these cases administrator may have made the fol lowing settings Log on at a remote phone with forced logon when the user is still logged on at that phone page 180 Delayed logon at a remote phone with force...

Page 178: ... display context menu page 37 You are prompted to enter your mobility ID j Enter and confirm mobility ID usually a phone number You are prompted to enter the password j Enter and confirm the user password The following messages appear on the display Logging on mobile user Validating Registering Downloading user data Once logon is complete the Mobility program key LED lights up and the mobility ico...

Page 179: ...ia the context menu Select and confirm the option shown in the idle display context menu page 37 Is displayed You briefly have the option to cancel the logoff otherwise the logoff process is launched In the graphic display the following messages appear Logging off mobile user Uploading user profile Registering Downloading user data After you have logged off the mobility icon is hid den Mobile logo...

Page 180: ... busy Logon via a key If a program key is configured for Mobility S Press the Mobility program key or Logon via the context menu Select and confirm the option shown in the idle display context menu page 37 You are prompted to enter your mobility ID j Enter and confirm mobility ID usually a phone number You are prompted to enter the password j Enter and confirm the user password The following mobil...

Page 181: ...text menu page 37 You are prompted to enter your mobility ID j Enter and confirm mobility ID usually a phone number You are prompted to enter the password j Enter and confirm the user password The following mobility messages appear in the display Validating Logging off elsewhere Registering Downloading user data Once logon is complete the Mobility program key LED lights up and the mobility icon ap...

Page 182: ...ou can activate and deactivate the video function tem porarily via the context menu in idle mode Select and confirm the option shown in the context menu to deactivate or Select and confirm the option shown in the context menu to activate Self view Prerequisite The phone is in idle mode In order to test whether your USB camera is working properly activate the Self view function in the context menu ...

Page 183: ...t menu is hidden again after a defined time or using the left button of the TouchGuide the video im age of your call partner appears in single screen mode Consultation You can call a second partner during a video link Select and confirm the option shown in the connec tion s context menu The connection to the video caller is placed on hold and the video image is hidden j Enter and confirm the secon...

Page 184: ...ee page 81 they will likewise have a video link In the absence of a USB camera If one of the partners has enabled his or her video func tion but does not have a USB camera connected you will see a crossed out camera in preview and single screen mode instead of the video image of the call part ner Holding a call You place the call on hold for example to consult with someone else in the room Select ...

Page 185: ...function z You can also configure this setting via the WEB Surface page 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Select and confirm the option shown in the context menu to activate or Select and confirm the option sh...

Page 186: ...tatus as either on LED on or off LED off The LED indicates the status of the function on the server and can therefore change without any of the programma ble sensor keys being pressed Example Switching between Line busy and Line free see also page 193 Prerequisite Your administrator configured a program mable sensor key with the function Busy make line busy for the hunt group page 96 S Press the p...

Page 187: ...s setting as follows Lift the handset j Enter the code see the table of codes page 206 to transmit the caller information Z You hear a confirmation tone Activating If your administrator activated caller ID transmission for your phone you can deactivate this setting as follows Lift the handset j Enter the code see the table of codes page 206 to suppress the caller ID Z You hear a confirmation tone ...

Page 188: ... the phone number of the party you want to contact Caller ID transmission is reactivated after this call Temporarily deactivate anonymous calling for the next call If your administrator suppressed caller ID transmission for your phone you can enable this setting for the next call as follows Lift the handset j Enter the code see the table of codes page 206 Z Wait until you hear the confirmation ton...

Page 189: ...e that the party refuses to accept any calls with this number or the call is forwarded to an external phone number Contact your administrator for information on how your OpenScape Voice is configured on site Lift the handset j Enter the code see the table of codes page 206 Various announcements deliver the following informa tion the name of the feature selective call acceptance the current status ...

Page 190: ...e caller is no tified that the called party rejects calls from this num ber If the caller s number is not in the selection list the call is to you as usual Lift the handset j Enter the code see the table of codes page 206 Various announcements deliver the following informa tion the name of the feature selective call rejection the current status active or inactive the current scope of the selection...

Page 191: ...ne number from being transmitted In this case you are not informed that a call was reject ed Lift the handset j Enter the code see the table of codes page 206 Accepting You can also accept calls from parties that activated a data protection feature for example caller ID suppres sion to prevent their phone number from being trans mitted Lift the handset j Enter the code see the table of codes page ...

Page 192: ...ally and managed by your administrator Lift the handset j Enter the code see the table of codes page 206 fol lowed by a number between 0 and 999 for the phone number you want to dial The number is automatically dialed Call tracing You can request automatic tracing of the last received internal call This is particularly suitable for identifying malicious irritating or troublesome calls n Lift the h...

Page 193: ...oup of telephones If you want another member of the group to pick up an incoming call you can set your telephone to signal the busy status for your line to the other members of the hunt group Hunt group calls will then no longer be for warded to your telephone This feature is configured using the feature toggle key page 186 Making a line busy This prevents this line being used for calls in a hunt ...

Page 194: ...ng for a free line in the hunt group chain after it reaches this line Activating Lift the handset j Enter the code see the table of codes page 206 Z Wait until you hear the confirmation tone Deactivating Unmark the line as the end of the hunt group chain Lift the handset j Enter the code see the table of codes page 206 Z Wait until you hear the confirmation tone ...

Page 195: ...o 30 digits Lift the handset j Enter the code for the edit mode see code table page 206 The edit mode opens and you hear an announcement with the following information Feature name Current status active inactive Number of numbers currently on the serial call list You are prompted to do one of the following Activate deactivate the feature only if numbers are already entered in the list Call up the ...

Page 196: ...ode for the edit mode see code table page 206 The edit mode opens and you hear an announement with the follwoing information Feature name Current status active inactive Number of numbers currently on the parallel call list You are prompted to do one of the following Activate deactivate the feature only if numbers are already entered in the list Call up the numbers currently entered in the list Add...

Page 197: ...el call via code You can activate deactivate the parallel call without hav ing to change to edit mode Prerequisite You have already entered numbers in the parallel call list Lift the handset j Enter the code to activate or deactivate the parallel call see code table page 206 ...

Page 198: ...ge 206 You hear a confirmation tone and the line number is an nounced The other party hears a waiting melody The caller hears a waiting melody Replace the handset Tell your coleague that a call for him is parked and give him the line number Unparking To unpark the call your colleague must proceed as fol lows Lift the handset j Enter the unparking code see code table page 206 He is prompted to ente...

Page 199: ...o the call but so that Station B does not notice but so that you can still talk to Station A You can hear and talk to station A You can hear station B but cannot talk to him be cause he cannot hear you Station A and B can hear and speak to each other Lift the handset j Enter the code for active silent monitoring and the des tination number see code table page 206 You are connected to the call and ...

Page 200: ...cannot hear you You can hear station B but cannot talk to him be cause he cannot hear you Station A and B can hear and speak to each other Lift the handset j Enter the code for active silent monitoring and the des tination number see code table page 206 You are connected to the call and can listen End the silent monitoring unnoticed by replacing the handset Your phone internal station A internal o...

Page 201: ...ngs to the same collective group as you and has likewise been assigned a member number The team member s phone has a loudspeaker One way Intercom and or a speakerphone function Two way Intercom Automatic answering is activated for the team member The team member s phone is idle The member numbers of the callers are known for the One way Intercom and Two way Intercom func tions You can cancel One w...

Page 202: ...member number are programmed on a sensor key S Press the programmed sensor key A connection to that member s loudspeaker will immediately be estab lished You can speak to the destination caller via your speakerphone Two way Intercom From your phone you can directly call any team mem ber whose telephone has a speakerphone function The loudspeaker and microphone of the destination phone are switched...

Page 203: ...on will be switched on Z As soon as the connection has been established you will hear a confirmation tone and can reach the destina tion caller via this caller s speakerphone function Announcing the local phone number You can use this function in order for example to iden tify the phone number of a phone in a conference room if it is not indicated on the display Lift the handset j Enter the code f...

Page 204: ... retrieval The last answered call The last missed call The last picked up call group call Lift the handset j Enter the code for dialling the last answered caller see code table page 206 The phone number is dialled and the connection is established Retrieving and dialling the phone number of the last caller dialled Instead you can also use the normal redial functions of your phone as usual Lift the...

Page 205: ... of hours call function configured ringing when the office is closed you can pick up the call early from your phone You can also forward your phone to the phone with the out of hours call function before leaving the office so that colleagues who have not yet left can pick up calls for you Lift the handset j Enter the code see code table page 206 for the out of hours call pickup in order to pick up...

Page 206: ... 191 Accepting anonymous calls page 191 Using abbreviated dialing page 192 Call tracing page 192 Making a line busy on page 193 Making a line busy off page 193 End of hunt group chain on page 194 End of hunt group chain off page 194 Edit mode for serial call page 195 Edit mode for parallel call page 196 Activating a parallel call page 197 Deactivating a parallel call page 197 Parking a call page 1...

Page 207: ...can also configure this setting via the Web interface page 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Select and confirm the required color in the context menu 1 Select and confirm the option shown For sample display t...

Page 208: ... 271 v Press the key shown until the Settings tab is active Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Confirm the option shown W Set the contrast freely adjustable or ac Set the contrast in stages i Confirm the option shown Select and confirm the option shown User ...

Page 209: ... v Press the key shown until the Settings tab is active Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Confirm the option shown W By sliding or ac Pressing you can choose one of four levels for the sen sitivity i Confirm the option shown Select and confirm the option sh...

Page 210: ... setting via the Web interface page 271 v Press the key shown until the Settings tab is active Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select the option shown Confirm the option shown W Set the contrast freely adjustable or ac Set the contrast in stages i Confirm the option shown Select and confirm the option shown User Phone Disp...

Page 211: ... tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Select and confirm the option shown in the context menu 1 Select and confirm the option shown Your administrator can set a time of between two and eight hours defining how long the phone should be idle before display ba...

Page 212: ...key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select Confirm 1 h If necessary delete the current entry j Enter the required value in minutes page 31 i Confirm the option shown Select and confirm the option shown User Phone Screensaver Inactivity delay mins 30 1...

Page 213: ...onds 60 seconds v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the waiting time in the context menu 1 Select and confirm the option shown User Phone Screensaver Transition 10 1 The phone displays...

Page 214: ...and confirm the user password Confirm the option shown Select and confirm the option shown j Enter and confirm the time Select and confirm the option shown Setting the date v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Confirm the option shown Select and confirm the option shown j Enter and confirm the date Select and c...

Page 215: ...irm the time format 12 or 24 hour dis play in the context menu Select and confirm the option shown Date display format z You can also configure this setting via the Web interface page 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and conf...

Page 216: ... the context menu Select and confirm the option shown Setting the difference between daylight saving and standard time Prerequisite Auto DST is deactivated page 217 Enter the difference to be used for daylight saving time v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confir...

Page 217: ...ed by your administrator z You can also access this information via the Web inter face page 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown You can manually set the daylight saving time if a No en tered here page 216 User Date and time Auto DST ...

Page 218: ...r Handset Headset Handsfree Rollover v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the volume you want to adjust for example Handset Confirm the option shown W Set the volume freely adjustable or ac Set the volume in stages Z Whil...

Page 219: ...page 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Select and confirm the room character 1 in the context menu e g normal Select and confirm the option shown The following values are available in the list 1 0 sec On 4 0 s...

Page 220: ...ge 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Select and confirm the required ringtone file 1 or pat tern You will immediately hear the associated ringer melody Confirm the selected ringtone file Confirm the selected r...

Page 221: ...1 between 1 and 8 e g 4 in the context menu You will immediately hear the corresponding Ringer melody Confirm the selected Ringer melody Select and confirm the option shown Pattern sequence z You can also configure this setting via the Web interface page 271 Prerequisite You have chosen the pattern ringtone see page 220 v Press the key shown until the Settings tab is active Confirm the option show...

Page 222: ...own if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Select and confirm the setting you want 1 in the con text menu standard mode or US mode Select and confirm the option shown Setting headset port use Here you set whether you are using a wired or cordless DECT headset z You can also configure this setting ...

Page 223: ...rence phone Select and confirm the option shown Activating deactivating the ringer You can see whether the function is activated or deacti vated from the corresponding icon in the status bar on the display page 30 Hold down the key shown Adjusting the volume during a call You are conducting a call X Set the volume using the TouchSlider page 21 Settings Headset port Wired headset 1 The phone displa...

Page 224: ...ection setup is the prefer ence set by your administrator z You can also configure this setting via the Web interface page 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in t...

Page 225: ...irm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Adjusting the volume for the Key click Select and confirm the option shown For instance select and confirm a medium volume level You can also select one of the following three options Low High Off for no click Key selection Select and confirm the option shown Se...

Page 226: ...e 271 v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select the option shown Select and confirm the language 1 in the context menu Select and confirm the option shown User Locality Language Deutsch 1 The phone displays the current setting Save exit ...

Page 227: ...leiro 4 Català 5 6 Dansk 7 Deutsch 8 Eesti keel 9 English 10 English US 11 Español 12 Français 13 Hrvatski 14 Italiano 15 Latviešu Valoda 16 Lietuvių Kalba 17 Magyar 18 Nederlands 19 Norsk 20 Polski 21 Português 22 Românã 23 Slovenčina 24 Slovenski Jezik 25 Srpski Jezik 26 Suomi 27 Svenska 28 29 Türkçe 30 31 32 33 34 35 Ceština Русский ...

Page 228: ...he option shown You may choose from the following countries User Locality Country Germany 1 The phone displays the current setting Save exit 1 Argentinien AR 20 Luxembourg LU 2 Australia AT 21 Mexico MX 3 Austria AU 22 Netherlands NL 4 Belgium BE 23 New Zealand NZ 5 Brazil BR 24 Norway NO 6 Canada CA 25 Poland PL 7 China CN 26 Portugal PT 8 Chile CL 27 Russian FederationRU 9 Croatia HR 28 Singapor...

Page 229: ...f nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Activating deactivating automatic menu display Select and confirm the option shown In the context menu select and confirm to activate au tomatic menu display Select and confirm the option shown Setting the display time Select and confirm the option shown In the context menu select an...

Page 230: ...ser password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth settings dialog is selected Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth function is activated and is now available Prerequisite The Bluetooth function was activat ed by the administrator ...

Page 231: ...ect and confirm the option shown Select and confirm the option shown The Bluetooth settings dialog is selected Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth function is not transparent to other devices that are not yet connected to your OpenStage User Configuration Bluetooth Configuration Discoverable Yes Save exit For sec...

Page 232: ... tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth settings dialog is selected Select and confirm the option shown j Specify and confirm the required name Select and confirm the option shown By factory default the Bluetooth name is OpenStage MA...

Page 233: ...if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth settings dialog is selected Select and confirm the option shown Select and confirm the option shown or Select and confirm the option shown or Select and confirm the option shown Select and confirm the option shown Pairing is only per...

Page 234: ...1 v Press the key shown until the application s Settings tab is active Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth settings dialog is selected Select and confirm the option shown j Enter and confirm the PIN Select and confirm the option show...

Page 235: ...ssword Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth pairing manager dialog is selected Select Select and confirm the option shown in the context menu The system searches for devices If at least one new device is detected select and con firm the relevant Bluetooth device j Enter and confirm the specified PIN page 234 The m...

Page 236: ...elect and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth pairing manager dialog is selected Select Select and confirm the option shown in the context menu Delete all devices from pairing list Confirm if you wish to delete all devices User Configuration Bl...

Page 237: ...password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth pairing manager dialog is selected Select the relevant Bluetooth device Select and confirm the option shown in the context menu The connection is established immediately if the relevant Bluetooth device is reachable or Select and confirm the option shown in the context...

Page 238: ...ings tab is active Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth pairing manager dialog is selected Select the relevant Bluetooth device Select and confirm the option shown in the context menu Confirm if you wish to delete the device User Conf...

Page 239: ...tion s Settings tab is active Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth pairing manager dialog is selected Select the relevant Bluetooth device Select and confirm the option shown in the context menu j Enter and confirm the new name User C...

Page 240: ...d confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth blacklist editor dialog is selected Select Select and confirm the option shown in the context menu The system searches for devices The detectable Bluetooth devices in your area are listed Select a de vice f...

Page 241: ...er and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth blacklist editor dialog is selected Select the relevant Bluetooth device Select and confirm the option shown in the context menu Confirm if you wish to remove this device from the list User Configuration Bluetooth Blacklist Bluetooth Device XYZ ...

Page 242: ...n The following overview opens IP Address Displays the IP address or name which was assigned to the phone in the network WBM URL HTTPS address of the Web interface This address is specified in the address line of the Internet browser and is used to call the Web interface of the phone in the browser DNS domain The administrator can also assign the phone to the IP address of a DNS domain for example...

Page 243: ...isten Phonebook All entries are deleted Call lists All entries are deleted Sensor keys All personalized programming is deleted see also page 99 Important All data is reset without a warning tone If necessary back up your date on a USB memory stick page 253 Personal images for the screensaver are delete and deleted default images are restored admin istration e g using the OpenStage Manager Personal...

Page 244: ... key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm Reset selected user data in the context menu The user data is reset to factory settings User Reset All user data ...

Page 245: ... unauthorized access we recommend deac tivating discoverability once you have enabled the con nection to a new Bluetooth device Pairing Pairing is the process used by two Bluetooth enabled devices to see one another and to recognize that they can exchange data It is therefore used for checking the access authorization of a Bluetooth device in a Blue tooth network To do this a 128 bit link key is c...

Page 246: ...tc Launch the data transfer wizard for Bluetooth and follow the instructions Once the vCard is transferred a message confirming the successful transfer is displayed on your OpenStage You may be prompted to accept the vCard Example Select and confirm the option shown Transferring a contact to the phonebook u Press the key shown Select and confirm the option shown Due to the diverse range of PCs mob...

Page 247: ...g to a paired device Select Select and confirm the option shown in the context menu for device The vCard for the entry is sent Perform the necessary steps on the destination device to save the vCard data or Sending to an unpaired device Select Select and confirm the option shown in the context menu A search is started and detected devices listed Select and confirm the relevant device in the list T...

Page 248: ...ption shown The Bluetooth pairing manager dialog is selected Select the option shown Finding and connecting the Bluetooth headset Now switch your Bluetooth headset to pairing mode see the user manual supplied with the device Select and confirm the option shown in the context menu The system searches for devices Select and confirm the Bluetooth headset found Jabra BT500 for instance j Enter and con...

Page 249: ...eadset in the list Select and confirm the option shown in the context menu The connection is immediately established and the headset is ready for operation Testing a Bluetooth headset o Press the key shown You should now hear the on hook signal in the headset j Enter the station number or In the pop up menu Select and confirm the option shown The connection is set up as soon as your input in compl...

Page 250: ...the application s Settings tab is active Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth pairing manager dialog is selected Select the option shown Finding and pairing the Bluetooth conference phone Konftel 60W Hold down the trim key on the Konf...

Page 251: ... context menu The connection is immediately established and the Konftel 60W is ready for use Testing the Konftel 60W Bluetooth conference phone Answering a call Prerequisite The Konftel 60W conference phone is ready for use but turned off see user guide Konftel 60W The OpenStage is in idle mode Both the phone and the Konftel 60W ring The caller is displayed To answer the call you can now n Press t...

Page 252: ...e phone is ready for use but turned off see user guide Konftel 60W The OpenStage is in idle mode n Press the key shown or j Enter the station number The Konftel 60W switches itself on automatically Once the stations answers you can set up a conference via a consultation or second call ...

Page 253: ...e medium and re store them as required You can also restore the back ups saved on another phone as a means of transporting your settings and data for instance if your phone has to be replaced A restore operation only works if the relevant settings are enabled on the phone and the current software re lease supports these settings Every backup is given a separate name and is pass word protected Sett...

Page 254: ...p Select and confirm the backup available Select and confirm the option shown in the context menu Select and confirm the option shown j Enter and confirm the backup password Select and confirm the option shown j Re enter and confirm the password Naming a new backup Select and confirm the option shown j Enter and confirm a name for the backup Select and confirm the option shown The user data is sav...

Page 255: ... context menu for the following options The default setting is Ignore Phone book Call logs Menu data Screensaver images All clip images All ringer tones All midlet data If you want to activate the phonebook s Restore for in stance then Select the option shown Select and confirm the option shown in the context menu The restore operation can begin once you have activat ed all the options you want Se...

Page 256: ...m the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the backup you want Select and confirm the option shown A security prompt is displayed Delete backup 17 08 08 14 42 August 3770 Confirm the option shown to delete the backup Backup deletion is the responsibility of the user and is therefore not password protected User Phone Backup Restore...

Page 257: ...dium v Press the key shown until the Settings tab is active Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the backup you want and confirm it to check the settings User Phone Backup Restore 17 08 07 14 42 August 3770 ...

Page 258: ... Manual AutoStart All Calls Disabled The following settings are possible to audibly signal the recording Repeated Single Shot Off Check with your administrator as to which settings were made for your phone Mode ALL CALLS The telephone starts and stops the recorder automatically in order to ensure that all calls are being recorded Mode MANUAL You decide when the recorder is started and stopped or p...

Page 259: ...anations of recording Recordable calls A recordable call is any call that has a call connection status on the telephone This can be any incoming or outgoing call It is immaterial here whether a call is set up directly via the telephone or via an application Outgoing Incoming Consultation Pickup Reconnect Second call Connected call Conference 1 Automatic call acceptance Secured or unsecured line No...

Page 260: ...t of recording for you and your call partner The audible advisory can also be switched off Please check with the relevant administrator Multiline In terms of call recording no distinction is made between multiline and singleline If recording has started recording is performed otherwise not The recording status of a line persists as long as calls are connected to this line For example if line A is ...

Page 261: ...ymbols used here by way of example can be found on practically any hardware and software recorder Automatic call recording This is the simplest mode If you have accepted a call or called a subscriber and the subscriber answers the call is recorded automatically Refer to page 259 to check which calls this can be As soon as the recording starts you will see the recording symbol and hear a beep see a...

Page 262: ...ndicates the status change if you activated or deactivated call recording via the context menu Call recording with AutoStart Standby mode is activated in principle in idle mode The recording button LED lights up You cannot switch off the recorder As soon as a call is set up call recording starts automatically Lift the handset or n Press the key shown The station answers You hear a beep the recordi...

Page 263: ...are conducting a call Recording has started The recording button LED lights up You are conducting a call see also page 259 R Press the recording button to pause the recording the LED extinguishes and the recording symbol on the display disappears You can start the recording again at any time for example to continue recording the current call Ending call recording automatically Prerequisite You are...

Page 264: ...n the display again You can now terminate the consultation call or for example switch back to the first call party alternate while the consultation call is placed on hold Second call during call recording Prerequisite You are conducting a call Recording has started The recording button LED is lighting You are conducting a call You hear a beep and the recording symbol is shown on the display The ca...

Page 265: ...tched to the main call You hear a beep and the recording symbol is shown in the line for the main call this call is now being recorded You can pause and restart the recording at any time in manual and auto start modes Your call is paused and reconnected during the recording Prerequisite You are conducting a call that is being recorded Z Your call partner has placed the call on hold You hear the mu...

Page 266: ...erence call Adding conference participants during the recording Prerequisite You have set up a conference The System conference feature was configured by the administrator The conference call is now being recorded You have performed a consultation or accepted a second call page 76 or page 109 The conference call is placed on hold You hear a beep and the recording symbol is shown in the line for th...

Page 267: ...being recorded Putting a line on hold manually during the recording There are two options for placing a line manually on hold You place the active line on hold during the call recording and then resume the call on this line You seize a different line during call recording The first line is placed on manual hold Prerequisite The telephone has more than one line configured The active line is being r...

Page 268: ...a call on the line and conducting a call on a different line S Press line key B the LED lights up You hear a beep and the recording symbol is shown on the display for line B this call on line B is being recorded Line A is placed on hold call recording of line A has been terminated T Press line key A to resume the call You hear a beep and the recording symbol is shown on the display for line A a ne...

Page 269: ... with the current settings You can see a more structured view of the list via the WEB Surface page 271 Example User Diagnostic information Diagnostic Information 2011 05 11 08 23 40 00 terminal number 3339 01 sip server 192 168 1 240 02 sip port 5060 03 sip registrar 192 168 1 240 04 sip registrar port 5060 05 sip gateway 192 168 1 240 06 sip transport UDP 07 sip gateway port 5060 08 server featur...

Page 270: ... 1 mask None 26 route 2 ip None 27 route 2 gateway None 28 route 2 mask None 29 mac address 0001e325eaca 30 discovery mode Manual 31 dhcp reuse No 32 lan port type 0 33 pc port status None 34 pc port type 0 35 pc port autoMDIX No 36 vlan id 37 qos layer 2 38 qos layer 2 voice 5 39 qos layer 2 signalling None 40 qos layer 2 default 0 41 qos layer 3 Yes 42 qos layer 3 voice 13 43 qos layer 3 signall...

Page 271: ...a lets you configure settings for administering your phone and the network environment Access to the Administrator Pages is protected by the admin password For more information contact your administrator or refer to the administration manual For more information on the IP address the Web interface address and how to connect the telephone to the network refer to the sec tion entitled Network inform...

Page 272: ...eading again to close the menu 2 Click a menu entry to open the corresponding form 3 Make the desired changes 4 Click the corresponding button to save or discard your changes Button functions Login Log on to the phone after you have entered the user password Submit Apply changes Reset Reset original values Refresh Update values for example under Bluetooth Last con nected device Logout Log off the ...

Page 273: ...pen listening V page 222 Headset port V page 222 Configuration Outgoing calls Autodial delay seconds V page 120 Callback option V page 91 Allow busy when dialling V page 121 Allow transfer on ring page 115 Allow immediate dialling page 71 Incoming calls Deflecting Allow deflection V page 101 Default deflect destination V page 101 Deflect to DSS V page 101 Forwarding Settings Forwarding Favourites ...

Page 274: ...lay minutes V page 106 Hold and hang up V page 107 Allow music on hold V page 108 Allow conferences V page 123 Secure call alert V page 224 Toggling associate V page 112 Lower IL alert for GB only VContext menu Auto show menu V page 229 Auto hide time sec V page 229 Keyset Lines Ring delay seconds V page 152 Allow in overview V page 151 Address2 Primary line 1 Ring on off 1 Selection order 1 Hot w...

Page 275: ...er brightness V page 208 Key module contr V page 210 TouchGuide V page 209 Misc Display theme V page 207 Screensaver Screensaver enabled v page 211 Inactivity delay v page 212 Screensaver transition delay V page 213 Program keys Normal Edit V page 94 Shifted Edit V page 94 Key Module 1 if available such as Program keys Key Module 2 if available such as Program keys Key click Volumes Off Low Medium...

Page 276: ...Web interface WBM 276 Time format V page 215 Security Password Current Password New password V page 172 Confirm password Diagnostic information V page 269 ...

Page 277: ...locked repdial keys cannot be used This also applies when emergency numbers or predefined numbers from the dial planed are stored on them Check whether your telephone is locked Phone locked Enter Password appears on the screen If the phone is locked unlock it The phone does not ring on call Check whether the ringtone is deactivated see icon in the status bar on the display page 30 If it is deactiv...

Page 278: ...med using the Save exit option or discarded using the Exit no save option You can exit the current menu level with the left key of the TouchGuide page 23 You will be asked whether you want to Save or Do not save User Date and time Options Save exit Exit no save Time hh mm page 214 Date DD MM YYYY page 214 Daylight saving Yes page 216 Yes No Difference mins mm page 216 Auto DST Yes No 1 page 217 Au...

Page 279: ...equence 1 page 221 1 2 3 Room character Normal page 219 Normal Echoing Muffled Open listening Standard mode page 222 Standard mode US mode Headset socket Cordless headset page 222 Wired headset Cordless headset Conference unit Configuration Outgoing calls Options Save exit Exit no save Autodial delay 6 page 120 1 2 3 4 5 6 7 8 9 Callback Yes page 91 Yes ...

Page 280: ... destination context menu page 84 List of saved numbers context menu if applicable Edit favorites Context menu page 84 Options Save exit Exit no save Destination 1 Destination 2 Destination 3 Destination 4 Destination 5 Copy page 85 Paste if copying is active page 85 Busy g page 86 Enter destination context menu page 84 List of saved numbers context menu if applicable Edit favorites Context menu p...

Page 281: ...if copying is active page 85 Set delay 1 page 87 Alerts Options Save exit Exit no save Visual alerts No page 102 Yes No Audible alerts No page 102 Yes No Forwarding party Display last page 102 Display first Display last Handling Options Save exit Exit no save Allow call waiting Yes page 111 Yes No Allow DND Yes page 171 Yes No Busy when dialing Yes page 121 Yes No CTI Calls Options Save exit Exit ...

Page 282: ...es No Allow call joining Yes page 81 Yes No Allow exit conf Yes page 124 Yes No Allow hold rem Yes page 105 Yes No Hold rem delay 8 page 106 3 4 5 6 7 8 9 10 11 12 13 14 15 Hold and hang up Yes page 107 Yes No Music on hold Yes page 108 Yes No Allow conferences Yes page 123 Yes No Secure call alert Yes page 224 Yes No Toggle associate Yes page 112 ...

Page 283: ... 0 page 152 Allow in overview Yes page 151 Yes No Hot warm action 1 No action Hot warm dest nnnn page 133 Address 1 nnnn Ring on off 1 On Selection order 1 1 Overview page 151 Line up to eight lines Move down Move to bottom Use FPK order Add all lines Save Do not save BLF Busy lamp field not for OpenScape Voice Bluetooth Configuration Options Save exit Exit no save Telephone ID 00 01 E3 2D 76 D9 A...

Page 284: ...Connect Set as conference unit Delete Rename Blacklist page 240 Options Exit Add device Delete all Call logging Enable call log Yes page 168 Yes No Phone Backup Restore Options Close New page 254 Options Start backup Start backup Cancelling Backup Backup password Confirm password Backup name OpenStage 80 25 11 09 09 45 OpenStage80 page 257 Restore page 255 Options Restore selected Restore selected...

Page 285: ...nore Restore All ringer tones Ignore Ignore Restore All midlet data Ignore Ignore Restore Replace page 254 Options Start backup Start backup Cancelling Backup Backup password Confirm password Backup name OpenStage 80 Full ID Delete page 256 Delete Cancel Screensaver Options Save exit Exit no save Enabled Yes page 211 Yes No Start mins 30 page 212 0 5 10 20 30 60 Transition delay s 10 page 213 ...

Page 286: ...Unallocated page 94 Unallocated Further functions see page 289 Label predefined or customized Settings function dependent Shifted Unallocated page 94 Unallocated Further functions see page 290 Label predefined or customized Settings function dependent Key Module if available such as Program keys TouchGuide Options Save exit Exit no save Touchguide setting page 209 Key click Options Save exit Exit ...

Page 287: ...e format 24 hour page 215 24 hour 12 Hour AM PM Security Change user password page 172 Options Save exit Exit no save Current password New user password Confirm password Phone lock page 175 Options Save exit Exit no save Lock phone No Yes Network information Options Exit Phone address page 242 Web address IP address LAN RX LAN TX PC RX PC TX LAN autonegotiated Yes LAN information 10 Mbps full dupl...

Page 288: ...Local user menu 288 Diagnostic information page 269 Reset Options Cancel Cancel Reset all user data page 243 Reset selected user data page 99 Function key data No page 99 Yes No ...

Page 289: ... dialing Forward all calls Forward no reply Forward busy Ringer off Hold Alternate Blind transfer call Transfer call Deflecting Shift Conference Headset Do not disturb Group pickup Repertory dial Feature toggle Mobility Directed pickup Callback Cancel callbacks Consultation Call Waiting Immediate ring PreView Start application Built in fwd ...

Page 290: ...ram the following functions on the Shifted of the function keys Selected dialing Repeat dialing Alternate Blind transfer call Transfer call Deflecting Conference Repertory dial Release Callback Cancel callbacks Consultation Start application ...

Page 291: ...nation phone num bers 85 Destination phone number 83 Favourites 84 last destination 83 Save destination phone number 84 Variable 83 Call forwarding chain 88 Call forwarding favourites 84 Call forwarding information 129 Call lists 47 162 Call logs copying into phonebook 167 Call pickup 63 Call recording alternating 265 automatic 261 AutoStart 262 call types 259 conference 266 consultation 264 contr...

Page 292: ...ll pickup 139 Emergency call 176 Emergency number 176 Executive Assistant Cockpit 143 Executive secretary 138 connecting a call 140 second call 140 F Forced logoff 181 Forwarding primary line 129 Function keys 21 G General information 13 Graphic display 30 call lists 48 49 icons for call state 41 icons for phonebook entries 44 Voicemail 50 Graphic display settings idle mode for graphic display 212...

Page 293: ...on 73 abbreviated dialing two key abbreviated dialing 192 accepting anonymous calls 191 call tracing 192 creating a list for selective calls 189 feature toggle key 186 functions 186 hunt group 193 making anonymous calls 187 parallel call 196 parking 198 reachability 195 rejecting anonymous calls 191 serial call 195 silent monitoring 199 OpenStage Key Module 19 Operating instructions 2 Out of hours...

Page 294: ...ine 27 Silent monitoring 199 Single line telephone 15 Speakerphone distance 3 Speakerphone mode 56 60 Status icons 30 Symbols application tab 39 multi line 42 status bar 30 System conference 125 T Telephone maintenance 277 Telephone models 20 Telephony interface multi line 42 single line 41 Text input via the display keyboard 31 Theme 207 Time 214 Time display format 215 Toggle Connect 79 TouchGui...

Page 295: ...ne or more new messages One or more new entries have been added to the call lists Local call forwarding is activated for all calls Connection status You receive a call After dialing the other subscriber s phone rings You receive a call with a lower confidentiality level Following dialing with a lower confidentiality level Forwarded call with a lower confidentiality level Reconnect with a lower con...

Page 296: ...he line is busy The line is free Phonebook entries Primary business number Secondary business number Mobile phone number Private phone number E A Cockpit Not available Available Call forward to assistant if there Call forward to assistant if there Ring immediately call forwarding cleared Call forwarding to mobile phone Call forwarding to answering machine Call forwarding to a number ...

Page 297: ...apply as described or which may change as a result of further development of the products An obligation to provide the respective char acteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice OpenScape OpenStage and HiPath are registered trade marks of Siemens Enterprise Communications GmbH Co KG All ot...

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