Step by Step
Basic functions
42
Directed pickup
You can pick up a call signaled at an absent coworker’s
phone. If a colleague has placed a call on hold on their
multi-line phone you can also pick up this call.
Picking up call
Prerequisite
: You know the coworker’s internal phone
number and the function is configured for you in Open-
Scape Voice.
A coworker’s phone rings.
Select and confirm the option shown in the idle phone’s
context menu.
or
^
Lift the handset.
or
n
Press the key shown.
Select and confirm the option shown.
j
Enter and confirm the relevant phone’s internal num-
ber.You are connected to the calling party either via the
handset or in speakerphone mode.
Directed pickup?
Directed pickup?