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Administration

A31003-S2000-M102-3-76A9, 08/07/2009

3-158

Asterisk - OpenStage Family, Administration Manual

administration.fm

Diagnostics

3.19.7.14

Messaging

Diagnostics > Easy Trace Profiles > Messaging application problems

3.19.7.15

Mobility

Diagnostics > Easy Trace Profiles > Mobility problems

3.19.7.16

Phone administration

Diagnostics > Easy Trace Profiles > Phone administration problems

Summary of Contents for OpenStage 15

Page 1: ...on for the open minded Siemens Enterprise Communications www siemens com open Documentation Asterisk OpenStage 15 OpenStage 20 OpenStage 40 OpenStage 60 OpenStage 80 Administration Manual A31003 S2000 M102 3 76A9 ...

Page 2: ...bed or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice OpenScape OpenStage and HiPath are registered trademarks of Siemens Enterprise Communications GmbH Co KG All other company brand...

Page 3: ...2 Assembling and Installing the Phone 2 2 2 2 1 Shipment 2 2 2 2 2 Connectors at the bottom side 2 2 2 2 3 Assembly 2 4 2 2 4 Connecting the Phone 2 5 2 3 Quick Start 2 7 2 3 1 Access the Web Interface WBM 2 7 2 3 2 Set the Terminal Number 2 9 2 3 3 Basic Network Configuration 2 9 2 3 4 Date and Time SNTP 2 9 2 3 5 SIP Server Address 2 10 2 3 6 Extended Network Configuration 2 11 2 3 7 Vendor Spec...

Page 4: ... 3 30 3 4 1 1 Terminal Identity 3 30 3 4 1 2 Display Identity 3 31 3 4 2 Emergency and Voice Mail 3 32 3 4 3 Energy Saving OpenStage 40 60 80 3 33 3 4 4 Date and Time 3 34 3 4 4 1 SNTP is available but no automatic configuration by DHCP server 3 34 3 4 4 2 No SNTP server available 3 36 3 4 5 SIP Addresses and Ports 3 37 3 4 5 1 SIP Addresses 3 37 3 4 5 2 SIP Ports 3 38 3 4 6 SIP Registration 3 39 ...

Page 5: ... 3 6 12 Accept Call Via Headset 3 69 3 6 13 Do Not Disturb 3 70 3 6 14 Repertory Dial 3 70 3 6 15 Consult And Transfer 3 70 3 6 16 Toggle Call Waiting 3 71 3 6 17 Server Feature 3 71 3 6 18 Monitoring Another Extension Via BLF Key 3 72 3 6 19 Send Request via HTTP HTTPS V2 3 73 3 6 20 Start application 3 76 3 6 21 Clear no feature assigned 3 76 3 6 22 Programmable Call Forwarding Key V2 3 76 3 6 2...

Page 6: ...nger File 3 113 3 9 10 HPT Dongle Key 3 114 3 9 10 1 FTP HTTPS Access Data 3 114 3 9 10 2 Download Dongle Key File 3 116 3 10 Corporate Phonebook Directory Settings 3 117 3 10 1 LDAP 3 117 3 11 Speech 3 120 3 11 1 RTP Base Port 3 120 3 11 2 Codec Preferences 3 121 3 11 3 Audio Settings 3 123 3 12 Applications 3 124 3 12 1 XML Applications Xpressions OpenStage 60 80 3 124 3 12 1 1 Setup Configurati...

Page 7: ...7 15 Mobility 3 158 3 19 7 16 Phone administration 3 158 3 19 7 17 Server based applications 3 159 3 19 7 18 Speech 3 159 3 19 7 19 Tone 3 159 3 19 7 20 USB Backup Restore 3 159 3 19 7 21 Voice Dialling 3 160 3 19 7 22 Web Based Management 3 160 3 19 7 23 No Tracing for All Services 3 161 3 19 8 Bluetooth Advanced Traces V2 3 162 3 19 9 QoS Reports 3 163 3 19 9 1 Conditions and Thresholds for Repo...

Page 8: ... 3 4 Configure LDAP Access 4 14 4 3 5 Test 4 14 4 4 An LLDP Med Example 4 17 4 4 1 How To Set Up And Deploy A Dial Plan 4 19 5 Technical Reference 5 1 5 1 Concepts and Definitions 5 1 5 1 1 QoS 5 1 5 1 2 SIP 5 1 5 1 3 SNMP 5 1 5 1 4 VLAN 5 1 5 2 Default Settings 5 1 5 3 Menus 5 1 5 3 1 Web Interface Menu 5 1 5 3 1 1 Menu Structure 5 1 5 3 1 2 Web Pages 5 5 5 3 2 Local Phone Menu 5 38 5 4 Troublesh...

Page 9: ... Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radi ate radio frequency energy and if not installed and used in accordance with the in structions may cause harmful interference to radio communications However there is no guarantee that interference will...

Page 10: ...elephony concepts These instructions are laid out in a user oriented manner which means that you are led through the functions of the OpenStage phone step by step wherever expedient For the users a sep arate manual is provided You can find further information on the official Siemens Enterprise Communications website http www enterprise communications siemens com and on the Siemens Enterprise Wiki ...

Page 11: ...th the TouchGuide the user administrator can navigate in the various pho ne functions applications and configuration menus 5 You can customize your telephone in line with your personal needs by assig ning individual phone numbers and functions to the Program Keys 6 Press the Function Keys to access frequently used telephony functions 7 The Audio Keys let you optimize the audio settings on your tel...

Page 12: ...ne s applications 4 With the Navigation Key the user administrator can navigate in the various phone functions applications and configuration menus 5 You can customize your telephone in line with your personal needs by assig ning individual phone numbers and functions to the Program Keys 6 Press the Function Keys to access frequently used telephony functions 7 The Audio Keys let you optimize the a...

Page 13: ...he Display provides intuitive support for telephone operation 3 The user friendly Application Keys provide easy access to your telephone s applications 4 Press the Function Keys to access frequently used telephony functions 5 With the Navigation Key the user administrator can navigate in the various phone functions applications and configuration menus 6 The Keypad is used for entering phone number...

Page 14: ...ork Direct access to the phone is not required 1 With the Handset the user can pick up and dial calls in the usual manner 2 The Display provides intuitive support for telephone operation 3 With the Audio Keys the user can optimize the audio settings 4 Press the Function Keys to access frequently used telephony functions 5 The Keypad is used for entering phone numbers and text 6 With the Navigation...

Page 15: ...pported web based user interface which runs on an internet browser For further information please refer to the Deployment Service Administration Guide 1 6 3 Local Phone Menu This method provides direct configuration of an the OpenStage phone Direct access to the phone is required To use this method the phone must first obtain IP connectivity The remote configuration is not applicable while the pho...

Page 16: ...Overview A31003 S2000 M102 3 76A9 08 07 2009 1 8 Asterisk OpenStage Family Administration Manual uebersicht fm Administration Interfaces ...

Page 17: ...n Ethernet connection to a network with SIP clients and servers Asterisk SIP server An FTP Server for file transfer e g firmware configuration data application software A DHCP Dynamic Host Configuration Protocol server recommended DLS Deployment Service for advanced configuration and software deployment recommended 7 Only use switches in the LAN to which the OpenStage phone is connected An operati...

Page 18: ...ling the Phone 2 2 Assembling and Installing the Phone 2 2 1 Shipment Phone Handset Handset cable Subpackage Document Information and Important Operating Procedures Emergency number sticker Emergency Number Sticker 2 2 2 Connectors at the bottom side OpenStage 60 PC Switch Headset Handset Keyboard Power supply Key Module USB Extension ...

Page 19: ... 07 2009 Asterisk OpenStage Family Administration Manual 2 3 Startup Assembling and Installing the Phone OpenStage 40 OpenStage 15 and 20 similar except 1 PC Switch Headset 1 Handset Power supply Key Module 1 1 OpenStage 40 andd OpenStage 15 only ...

Page 20: ... end of the handset cable into the jack on the base of the tele phone and press the cable into the groove provided for it Next insert the plug on the short end of the handset cable into the jack on the handset 2 Emergency Number Sticker Write your telephone number and those for the fire and police departments on the included label and attach it to the telephone housing underneath the handset see a...

Page 21: ...t the plug in power supply unit to the jack at the bottom of the phone Model Power Consumption Supply OpenStage 151 1 Includes 1 Key Module 15 Power Class 1 OpenStage 20 E Power Class 1 OpenStage 20 Power Class 1 OpenStage 20 G Power Class 2 OpenStage 402 2 Includes 1 Key Module Power Class 2 OpenStage 40 2nd Key Module Power Class 3 OpenStage 40 G2 Power Class 3 OpenStage 40 G 2nd Key Module Exte...

Page 22: ...l jacks LAN connection to PC Headset accessory Connection to add on device accessory Connection to external keyboard accessory USB master for connection to a USB device e g accessory USB Acoustic Adapter 7 To prevent damage on the OpenStage phone connect an USB stick using the adapter cable C39195 Z7704 A5 7 Do not connect a USB hub to the phone s USB port as this may lead to stability problems ...

Page 23: ... which can be an IP address or a DNS name for example https 192 168 1 15 or http myphone phones firmware V2 For configuring the phone s DNS name which is possible which firmware V2 please refer to Section 3 3 6 3 Customised DNS Name V2 The phone uses the standard port for HTTPS 443 Alternatively the DLS Deployment Service administration tool can be used Its Plug Play functionality allows to provid...

Page 24: ...phone s IP address as well as the DNS name assigned to the phone are displayed The left corner contains the user menu tree 2 Click on the tab Administrator Pages In the dialog box enter the admin password 3 The administration main page opens The left column contains the menu tree If you click on an item which is printed in normal style the corresponding dialog opens in the center of the page If yo...

Page 25: ...ess IP Address for the phone Subnet Mask option 1 Subnet mask of the phone Default Route option 3 Router IP Address of the default gateway which is used for connections beyond the subnet DNS IP Addresses option 6 Domain Server IP Addresses of the primary and secondary DNS servers If no DHCP server is present see Section 3 3 3 IP Address Manual Configuration for IP ad dress and subnet mask and Sect...

Page 26: ...Manual inbetriebnahme fm Quick Start 2 3 5 SIP Server Address The IP Address or hostname of the SIP server can be provided by DHCP The option s name and code are as follows option 120 SIP Servers DHCP Option For manual configuration of the SIP server address see Section 3 4 5 1 SIP Addresses ...

Page 27: ... DLS Address If the phone is to be located in a VLAN Virtual LAN a VLAN ID must be assigned In case the VLAN shall be provided by DHCP VLAN Discovery must be set to DHCP see Section 3 2 2 1 Automatic VLAN discovery using DHCP If a DLS Deployment Service server is in use its IP address must be provided It is recom mended to configure the DLS server address by DCHP as this method enables full Plug P...

Page 28: ...or de fining custom made options in either a single series of bytes or a sequence of parameters which is structured as follows 1 single byte vendor specific option code 2 single byte length indication for the option data the length does not include itself or the option code 3 the data itself in as many bytes of data as are specified in the length indication The value of the vendor encapsulated opt...

Page 29: ...244 18 option time offset 3600 default lease time 864000 max lease time 8640000 Set up an option space to contain the vendor encapsulated options option space OpenStage option OpenStage vendor code 1 string option OpenStage vlanid code 2 unsigned integer 32 option OpenStage dls code 3 string Each vendor class identifier will constitute a class class vendor classes match option vendor class identif...

Page 30: ...on 3 4 6 Authenticated Registration for configuration via the local menu 1 In the administration menu select System Registration The Registration dialog opens 2 Make sure that SIP server address and SIP registrar address contain the IP address of your Asterisk server If not provided by DHCP or a provisioning service enter the appropri ate values If the phone is to register with a gateway enter the...

Page 31: ...ahme fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 2 15 Startup Quick Start 2 3 10 Startup Procedure The following flowchart shows the startup process for OpenStage phones ...

Page 32: ...Startup A31003 S2000 M102 3 76A9 08 07 2009 2 16 Asterisk OpenStage Family Administration Manual inbetriebnahme fm Quick Start ...

Page 33: ...ey toggles between the Settings menu the Applications menu and the applications currently running OpenStage 15 20 40 Press the keys D l and i consecutively to select the administration menu 2 Enter Password When the Admin menu is active you will be prompted to enter the administrator password The default admin password is 123456 It is highly recommended to change the pass word see Section 3 13 Pas...

Page 34: ...e administra tion menu Press the m key briefly scroll up Press the l key briefly scroll down Press the g key open a context menu Press the h key cancel a function Press the i key confirm entries Run your finger around the sensor ring W browse lists and menus set up volume Press the mkey briefly scroll up Hold down scroll to top of list Press the l key briefly scroll down Hold down scroll to end of...

Page 35: ...oll up and down in the selective list To select a list entry press the i key 5 Enter the parameter value For selecting numbers and characters you can use special keys See the following table Key Function Switch to punctuation and special characters Toggle between lowercase characters uppercase characters and digits in the following order Abc abc 123 ABC back to start Press the m key briefly scroll...

Page 36: ...can use the following keys on the keypad as shortcuts for the selection of character groups OpenStage 15 20 40 With the OpenStage 20 40 use the keypad for entering parameters With the 3 way 5 way navigator you can enter delete copy and paste characters and numbers as well as navi gate within an entry and toggle the input mode 6 Save and exit When you are done select Save exit and press Element Fun...

Page 37: ...autoMDIX is enabled the switch determines automatically whether a regular MDI connector or a MDI X crossover connector is needed and configures the connector ac cordingly Data required LAN port speed LAN port type Settings for the ethernet port connected to a LAN switch Value range Automatic 10 Mbps half duplex 10 Mbps full duplex 100 Mbps half du plex 100 Mbps full duplex and additionally for Ope...

Page 38: ...administration fm LAN Settings PC port autoMDIX Switches between MDI and MDI X automatically Value range On Off Default Off Administration via WBM Network Port configuration Administration via Local Phone Administration Network Port Configuration LAN port type PC port status PC port type PC port autoMDIX ...

Page 39: ...network client is mov ing from one switch to another the switches ports have to be updated accordingly by hand With a layer 2 VLAN the assignment of VLANs to network clients is realized by the MAC ad dresses of the network devices In some environments the mapping of VLANs and MAC ad dresses can be stored and managed by a central database Alternatively the VLAN ID which defines the VLAN whereof the...

Page 40: ...nfigured to supply the Vendor Unique Option in the correct Sie mens VLAN over DHCP format If a phone configured for VLAN discovery by DHCP fails to dis cover its VLAN it will proceed to configure itself from the DHCP within the non tagged LAN Under these circumstances network routing may probably not be correct Administration via WBM Network IP configuration First click on change mode Afterwards t...

Page 41: ...VLAN ID can be configured by the network switch using LLDP MED Link Layer Discovery Protocol Media Endpoint Discovery If this option is selected and the switch provides an appropriate TLV Type Length Value element containing the VLAN ID this VLAN ID will be used If no appropriate TLV is received DHCP will be used for VLAN discovery Administration via WBM Network IP configuration First click on cha...

Page 42: ...ttings Network IP configuration change mode To enable VLAN discovery by LLDP MED select LLDP MED with DHCP in the Discovery mode menu Afterwards click Submit Administration via Local Phone To enable VLAN discovery by DHCP select LLDP MED with DHCP in the Discovery mode menu Administration Network IP Configuration Discovery mode ...

Page 43: ...e pro vided with a VLAN ID between 1 and 4095 If you mis configure a phone to an incorrect VLAN the phone will possibly not connect to the network In DHCP mode it will behave as though the DHCP server cannot be found in fixed IP mode no server connections will be possible Administration via WBM Network IP configuration First click on change mode Afterwards the IP configuration mode dialog opens Ne...

Page 44: ... 3 3 1 Quality of Service QoS The data sent by a network device is stored in neighboring network devices in MIB Manege ment Information Base format In order to keep this information up to date a specific TTL Time To Live is specified in LLDP This value tells a device how long the received information is valid For OpenStage phones the value range is 40 60 80 100 110 120 140 180 240 320 400 An examp...

Page 45: ...The CoS class of service value can be set from 0 to 7 7 is describing the highest priority and is reserved for network management 5 is used for voice RTP streams by default 3 is used for signaling by default Data required Layer 2 Activates or deactivates QoS on layer 2 Value range Yes No Default Yes Layer 2 voice Sets the CoS Class of Service value for voice data RTP streams Value range 0 7 Defaul...

Page 46: ...ing characteristics The DSCP Diffserv Codepoint value for Default is 0 0 0 0 0 0 2 Expedited Forwarding EF referred to RFC 3246 Expedited Forwarding is used for voice RTP streams by default It effectively creates a special low latency path in the network The DSCP Diffserv Codepoint value for EF is 1 0 1 1 1 0 3 Assured Forwarding AF referred to RFC 2597 Assured forwarding is used for signaling mes...

Page 47: ...be for warded Data required Layer 3 Activates or deactivates QoS on layer 3 Value range Yes No Default Yes Layer 3 voice Sets the CoS Class of Service value for voice data RTP streams Value range AF11 AF12 AF13 AF21 AF22 AF23 AF31 AF32 AF33 AF41 AF42 AF43 EF CS7 CS3 CS4 CS5 Default EF Layer 3 signalling Sets the CoS Class of Service value for signaling Value range AF11 AF12 AF13 AF21 AF22 AF23 AF3...

Page 48: ... If no DHCP server is available in the IP network please deactivate this option In this case the IP address subnet mask and default gateway route must be defined manually The following parameters can be obtained by DHCP Basic Configuration IP Address Subnet Mask Optional Configuration Default Route Routers option 3 IP Routing Route 1 2 Static Routes option 33 SNTP IP Address NTP Server option 42 T...

Page 49: ... 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 3 17 Administration IP Network Parameters Administration via WBM Network IP configuration Administration via Local Phone Administration Network IP Configuration Use DHCP ...

Page 50: ...nfiguration If not provided by DHCP dynamically the phone s IP address and subnet mask must be spec ified manually Data required IP address used for addressing the phone Subnet mask subnet mask that is needed for the subnet in use Administration via WBM Network IP configuration Administration via Local Phone Administration Network IP Configuration IP address Subnet mask ...

Page 51: ...Default Route Gateway If not provided by DHCP dynamically see Section 3 3 2 Use DHCP enter the IP address of the router that links your IP network to other networks If the value was assigned by DHCP it can only be read Administration via WBM Network IP configuration Administration via Local Phone Administration Network IP Configuration Route default ...

Page 52: ...to the default route gateway This is useful if the LAN has more than one router or if the LAN is divided into subnets Data required Route 1 2 IP address IP address of the selected route Route 1 2 gateway IP address of the gateway for the selected route Route 1 2 mask Network mask for the selected route Administration via WBM Network IP configuration Administration via Local Phone Administration Ne...

Page 53: ...anslate domain names to IP address es For some features and functions of the OpenStage phone it is necessary to configure the DNS domain the phone belongs to as well as the nameservers needed for DNS resolving 3 3 6 1 DNS Domain Name This is the name of the phone s local domain Administration via WBM Network IP configuration Administration via Local Phone Administration Network IP Configuration DN...

Page 54: ...rvers If not provided by DHCP automatically a primary and a secondary DNS server can be config ured Data required Primary DNS IP address of the primary DNS server Secondary DNS IP address of the secondary DNS server Administration via WBM Network IP configuration Administration via Local Phone Administration Network IP Configuration Primary DNS Secondary DNS ...

Page 55: ...me can be constructed from pre defined parameters and free text Its composition is defined by the DNS name construction parameter The following options are available None The phone does not attempt to change its DNS name via DDNS MAC based The DNS name is built from the prefix OIP followed by the phone s MAC address Web name The DNS name is set to the the string entered in Web name Only number The...

Page 56: ...curity mode determines whether the communication between the phone and the DLS is secure A secure connection is established by exchanging credentials between the DLS and the phone for mutual authentication After this the communication is encrypted and a different port is used Data required DLS address IP address or hostname of the server on which the Deployment Service is running DLS port Port on ...

Page 57: ...meters Security mode Security status Determines whether the communication between the phone and the DLS is secure Value range Default mode Secure mode Default Default Administration via WBM Network Update Service DLS Administration via Local Phone Administration Network Update Service DLS DLS address DLS port Contact gap Security status ...

Page 58: ...raps are designed specifically for receipt and interpretation by the QDC collection sys tem The traps are common to SIP phones HFA phones Gateways etc Traps for important high level SIP related problems Currently these traps are related to problems in registering with a SIP Server and to a failure in remotely logging off a mobile user These traps are aimed at a non expert user e g a stan dard Netw...

Page 59: ...o Diagnostic destination IP address or hostname of the SNMP manager receiving diag nostic data Diagnostic destination port Port on which the SNMP manager is receiving diagnostic data Diagnostic community SNMP community string for the SNMP manager receiving diag nostic data QoS traps to QCU Enables or disables the sending of TRAP messages to the QCU serv er Value range Yes No Default No QCU address...

Page 60: ...Administration A31003 S2000 M102 3 76A9 08 07 2009 3 28 Asterisk OpenStage Family Administration Manual administration fm IP Network Parameters Administration via WBM System SNMP ...

Page 61: ...twork Parameters Administration via Local Phone Administration System SNMP Queries allowed Query password Trap sending enabled Trap destination Trap destination port Trap community Diag sending enabled Diag destination Diag destination port Diag community QoS traps to QCU QCU address QCU port QCU community QoS to generic device ...

Page 62: ...y serve as a phone number The values are used in the userinfo part of SIP URIs In order to register with a SIP registrar the phone sends REGISTER messages to the registrar containing the contents of Terminal number Data required Terminal number Number to be registered at the SIP registrar Terminal name Name to be registered at the SIP registrar Administration via WBM System System Identity Adminis...

Page 63: ... 4 1 2 Display Identity If an individual name oder number is entered as Display identity and Enable ID is activated it is displayed in the phone s status bar instead of the Terminal number or Terminal name Administration via WBM System System Identity Administration via Local Phone Administration System Identity Display identity Enable ID ...

Page 64: ...a for making an emergency call is created If a mailbox located at a remote server shall be used its Voice mail number must be entered Administration via WBM System Features Configuration Administration via Local Phone If more than one emergency number is needed additional numbers can be configu red in the canonical dial settings Section 3 7 1 Canonical Dialing Configuration Administration System F...

Page 65: ...OpenStage 40 60 80 After the phone has been inactive within the timespan specified here the display backlight is switched off The length of this timespan ranges from 2 hours to 8 hours The default value is 3 hours Administration via WBM Local functions Energy saving Administration via Local Phone Administration Local Functions Energy saving Backlight timeout ...

Page 66: ...aving is controlled by the Time zone parameter This selects the daylight saving time zone which is characterized by the start and end date for daylight saving time The Difference minutes provides the time difference for daylight saving time in minutes This parameter is required also when Auto time change is enabled In Germany for instance as in most countries this is 60 3 4 4 1 SNTP is available b...

Page 67: ...102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 3 35 Administration System Settings Administration via WBM Date and Time Administration via Local Phone Administration Date and Time SNTP IP address Timezone offset ...

Page 68: ...manually Data required Local time hh mm Local time Local date day month year Local date Allow daylight saving Defines whether there is daylight is set Difference minutes Timezone offset in minutes Administration via WBM User pages Date and time Administration via Local Phone The manual setting of time and tate is located in the user menu not in the administrator menu Menu Date and Time Time Date D...

Page 69: ...registrar address contains the IP address or host name of the registration server to which the phone will send REGISTER messages When registered the phone is ready to receive incoming calls SIP gateway address gives the IP address or host name of the SIP gateway A SIP gateway is able to perform a conversion of SIP to TDM which enables to send calls directly into the public network Data required SI...

Page 70: ...nformation see Section 3 4 5 1 SIP Addresses as well as the SIP port used by the phone SIP local Data required SIP server Port of the SIP proxy server Default 5060 SIP registrar Port of the server at which the phone registers Default 5060 SIP gateway Port of the SIP gateway Default 5060 SIP local Port used by the phone for sending and receiving SIP messages Default 5060 Administration via WBM Netw...

Page 71: ...unauthenticated mode the server must pre authenticate the user This procedure is server specific and is not described here Authenticated Registration The phone supports the digest authentication scheme and requires some parameters to be configured in addition to those for unauthenticated registration By providing a User ID and a Password which match with a corresponding account on the SIP registra...

Page 72: ...nds Expiry time of the registration in seconds Default value 3600 Server type Type of server the phone will register to Value range Other OS Voice Default value OS Voice Realm Protection domain for authentication User ID Username required for an authenticated registration Password Password required for an authenticated registration Administration via WBM System Registration ...

Page 73: ...2 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 3 41 Administration System Settings Administration via Local Phone Administration System Registration SIP Session Registration timer Server type Realm User ID Password ...

Page 74: ...to resolve the domain by itself If a Default OBP Outbound Proxy domain is set and the number or name dialed by the user does not provide a domain this value will be appended to the name or number Otherwise the domain of the outbound proxy will be appended Data required Outbound proxy Determines whether an outbound proxy is used or not Value range Yes No Default No Default OBP domain Alternative va...

Page 75: ... Protocol Selects the transport protocol to be used for SIP messages The values UDP TCP and TLS are available The default is UDP Administration via WBM System SIP interface Administration via Local Phone If TLS is to be used please ensure that the SIP over TLS connection between pho nes and sever work properly Administration System SIP Interface SIP transport ...

Page 76: ...are supposed to terminate the call and stateful proxies can remove any state for the call This feature is sufficiently backward compatible such that only one end of a call needs to im plement the SIP extension for it to work The parameter Session timer enabled determines whether the mechanism shall be used and Session duration seconds sets the expiration time and thus the interval between refresh ...

Page 77: ...8 07 2009 Asterisk OpenStage Family Administration Manual 3 45 Administration System Settings Administration via WBM System Registration Administration via Local Phone Administration System Registration SIP session Session timer Session duration ...

Page 78: ...survivability mode it is expected that some features and functionality will not be available The user will be informed by a message in the Call View display 3 4 9 1 TLS Connectivity Check A regular check ensures that the TLS link to the main SIP server is active When the Connec tivity check timer is set to a non zero value test messages will be sent at the defined interval If the link is found to ...

Page 79: ... the call transaction timer expires before the phone gets a response from the SIP server the phone assumes that the server had died and then attempts to contact the backup server if con figured If there is no backup server configured the phone just tidies up internally The data is given in milliseconds The default value is 32 000 Administration via WBM System SIP interface Administration via Local...

Page 80: ... the SIP server If the timer expires before the phone gets a response from the SIP server the phone assumes that the server had died and then attempts to contact the backup server if configured If no backup server is configured the phone just tidies up internally The data is given in milliseconds The default value is 32 000 Administration via WBM System SIP interface Administration via Local Phone...

Page 81: ...aximum Registration Backoff Time If a registration attempt should result in a timeout the phone waits a random time before send ing another REGISTER message The Reg backoff seconds parameter determines the maximum waiting time Administration via WBM System SIP interface Administration via Local Phone Administration System SIP Interface Reg backoff ...

Page 82: ...o carry SIP mes sages to the Backup proxy server The Backup OBP flag indicates whether or not the Backup proxy server is used as an out bound proxy Data required Backup registration allowed Backup registration flag Determines whether or not the backup proxy is used as a SIP Registrar Value Range Yes No Default Yes Backup proxy address IP address or hostname of the backup proxy server Backup regist...

Page 83: ...inistration fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 3 51 Administration System Settings Administration via WBM System Registration Network Port configuration ...

Page 84: ...ly Administration Manual administration fm System Settings Administration via Local Phone Administration System Registration SIP Session SIP Survivability Backup registration flag Backup proxy address Backup transport OBP flag Administration Network Port Configuration Backup proxy ...

Page 85: ...guration 3 5 Features Configuration 3 5 1 Allow Refuse This parameter defines whether the Refuse Call feature is available on the phone The possible values are Yes or No The default is Yes Administration via WBM System Features Configuration Administration via Local Phone Administration System Features Configuration General Allow refuse ...

Page 86: ...es off hook For this purpose Hot warm phone must be set to Hot phone If set to Warm phone the specified destination number is dialed after a delay which is defined in Au todial delay seconds in the user menu During the delay period the user can dial a number which will be used instead of the hot warm destination In addition the user will be provided with a dial tone during the delay period With th...

Page 87: ...terisk OpenStage Family Administration Manual 3 55 Administration Features Configuration Administration via Local Phone Administration System Features Configuration General Hot warm phone Hot warm destination User Configuration Outgoing calls Autodial delay ...

Page 88: ...started when the user goes off hook and the dial tone sounds When the user has not entered a digit until timer expiry the dial tone is turned off and the phone changes to idle mode The Initial digit timer seconds parameter defines the duration of this timespan Administration via WBM Administration via Local Phone Administration System Features Configuration General Initial digit timer ...

Page 89: ...led or disabled in the User menu The default is Yes Administration via WBM User Configuration Outgoing calls Administration via Local Phone 3 5 4 2 Transfer on Hangup This feature applies to the following scenario While A is talking to B C calls A A accepts the call so B is on hold and the call between A and C is active If Transfer on hangup is enabled and A goes on hook B gets connected to C If d...

Page 90: ...9 3 58 Asterisk OpenStage Family Administration Manual administration fm Features Configuration Administration via WBM System Features Configuration Administration via Local Phone Administration System Features Configuration General Transfer on hangup ...

Page 91: ...icemail mes sages are on the server Depending on the SIP server gateway in use the Message waiting server address that is the address or host name of the server that sends message waiting notifications to the phone must be configured With Asterisk this setting is not typically necessary for enabling MWI functionality Administration via WBM System Features Services Administration via Local Phone Ad...

Page 92: ...t is shown or hid den and set a header for the category Data required New items Determines whether new items are indicated Fixed Value Show Alternative label Label for new items New urgent items Determines whether new urgent items are indicated Value range Show Hide Alternative label Label for new urgent items Old items Determines whether new urgent items are indicated Value range Show Hide Altern...

Page 93: ...mily Administration Manual 3 61 Administration Features Configuration Administration via Local Phone Administration Locatl functions Messages settings New items Alternative label New urgent items Alternative label Old items Alternative label Old urgent items Alternative label ...

Page 94: ... deactivated This is the default setting For using server based Call Forwarding it must be activated Administration via WBM System Features Configuration Administration via Local Phone Before switching Server features on or off please ensure that Call Forwarding is not activated Otherwise the user will not be able to control the feature any more It is recommended to set Server features when settin...

Page 95: ...A is a limited subset of the CSTA protocol which allows external CTI applications to interact with the phone If Allow uaCSTA is enabled applications which support the uaCSTA standard will have access to the OpenStage phone The default is Yes Administration via WBM System Features Configuration Administration via Local Phone Administration System Features Configuration General Allow uaCSTA ...

Page 96: ...the administrator user is logged out The timeout may be helpful in case a user does a long press on a program key unintentionally and thereby invokes the key configuration menu The menu will close after the timeout and the key will return to normal line key operation The timeout ranges from 1 to 5 five minutes The default value is 2 Administration via WBM System Features Configuration Administrati...

Page 97: ...by a long press on the related key The functions available and their parameters are described in the following sub sections 3 6 1 Selected Dialing On key press a pre defined call number is called The label displayed to the left of the key is defined in Key label key number The call number defined in the Dial number parameter is dialed on key press Administration via WBM System Features Program key...

Page 98: ...ill be forwarded If On no reply is set the call will be forwarded when the user has not answered within a specified timespan The timespan is configured in the WBM user pages under Configuration Incoming calls Forwarding No replay delay seconds If On busy is selected incoming calls will be forwarded when the phone is busy Administration via WBM System Features Program keys Forwarding 3 6 4 Ringer O...

Page 99: ...gram keys Hold 3 6 6 Alternate Toggles between two calls the currently active call is put on hold The label displayed to the left of the key is defined in Key label key number Administration via WBM System Features Program keys Alternate 3 6 7 Blind Call Transfer Move Blind A call is transferred without consultation as soon as the phone goes on hook or the target phone goes off hook The label disp...

Page 100: ...ber Administration via WBM System Features Program keys Join 3 6 9 Deflect A Call On key press an incoming call is deflected to the specified destination The label displayed to the left of the key is defined in Key label key number The target destination is defined in the Destination parameter Administration via WBM System Features Program keys Deflect 3 6 10 Shift Level Shift the level for the pr...

Page 101: ...nd a held call The label displayed to the left of the key is defined in Key label key number Administration via WBM System Features Program keys Conference 3 6 12 Accept Call Via Headset On key press incoming call is accepted via headset This feature is available on OpenStage 40 60 80 phones The label displayed to the left of the key is defined in Key label key number Administration via WBM System...

Page 102: ... Repertory Dial Special calling functions The desired function is selected via the Dial string parameter The character disconnects a call puts a call on hold for consultation starts a call en ters a pause e g for international dialing The label displayed to the left of the key is defined in Key label key number Administration via WBM System Features Program keys Repertory dial 3 6 15 Consult And T...

Page 103: ...keys Call waiting toggle 3 6 17 Server Feature Invokes a feature on the SIP server The status of the feature can be monitored via the LED associated to the key The label displayed to the left of the key is defined in Key label key number The code entered in Feature code will be sent in a SIP INVITE to the SIP server The code entered in DTMF digits will be sent to the SIP server as a DTMF signal As...

Page 104: ... glowing Extension is ringing LED is blinking The label for the key is defined in Key label key number The Monitored phone parameter stores the call number or SIP URI of the monitored phone If Audible alert is enabled an alert beep or ringtone will indicate an incoming call for the mon itored phone The BLF alerting parameter in System Features Configuration determines whether the alert beep or the...

Page 105: ...eter defines whether HTTP or HTTPS is to be used for sending the URL to the server The Web server address is the IP address or DNS name of the remote server to which the URL is to be sent The Port is the target port at the server to which the URL is to be sent The Path is the server side path to the desired function i e the part of the URL that follows the IP address or DNS name Example webpage ch...

Page 106: ...he LED controller URI is given the LED associated with this key indicates the state of the call number or SIP URI specified here This function is similar to the LED function of the BLF key described in Section 3 6 18 Monitoring Another Extension Via BLF Key Data required Key label n Label for the key Protocol Transfer protocol to be used Value range HTTP HTTPS Web server address IP address or DNS ...

Page 107: ...administration fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 3 75 Administration Programmable Keys ...

Page 108: ...1 Clear no feature assigned The label displayed to the left of the key is defined in Key label key number Administration via WBM System Features Program keys 3 6 22 Programmable Call Forwarding Key V2 By default the fixed forwarding key r controls the phone s built in forwarding functionality Alternatively server based call forwarding can be assigned to this key For this purpose an ap propriate fe...

Page 109: ...een are controlled by the SIP server Unspecified call forwarding No prompt will be presented to the user The configured fea ture code or DTMF sequence will be sent to the external server immediately It is not as sumed that the key is used to toggle call forwarding but that the key is generally call for warding related The phone s built in forwarding is disabled and the LED will be controlled by th...

Page 110: ...odule provides 12 additional program keys Key Modules are available for OpenStage 15 40 60 80 phones A maximum of 2 key modules can be connected to one phone The following table shows which key modules can be connected to the particular phone types The configuration of a key on the key module is just the same as the configuration of a phone key Administration via WBM System Features Key module 1 2...

Page 111: ...administration fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 3 79 Administration Programmable Keys ...

Page 112: ... e g 49 for Germany 44 for United Kingdom Maximum length 5 National prefix digit Prefix for national connections e g 0 in Germany and United King dom Maximum length 5 Local national code Local area code or city code e g 89 for Munich 20 for London Maximum length 6 Minimal local number length Minimum number of digits in a local PSTN number e g 3335333 7 digits Local enterprise number Number of the ...

Page 113: ...sion number Numbers that do not correspond to an enterprise node exten sion are treated as external numbers Always add node Numbers that correspond to an enterprise node extension are al ways prefixed with the node ID even those on the local node Numbers that do not cor respond to an enterprise node extension are treated as external numbers Use external numbers All numbers are dialled using the ex...

Page 114: ...he enterprise net work However international numbers that use the prefix will not be given access code International gateway code Use national code Default value All international formatted numbers will be dialled explicitly by using the access code for the international gateway to replace the pre fix Leave as All international formatted numbers will be prefixed with Administration via WBM Local f...

Page 115: ...al Functions Locality Canonical dial settings Local country code National prefix digit Local national code Minimum local number length Local enterprise node PSTN access code International access code Operator code Emergency number Initial digits Administration Local Functions Locality Canonical dial Internal numbers External numbers External access code International access code ...

Page 116: ...must be analyzed first For this purpose an incoming number is matched against one or more patterns consisting of country codes national codes and enterprise nodes Then the result of this operation is matched against the entries in the local phone book Up to 5 patterns can be defined The Local code 1 5 parameters define up to 5 different local enterprise nodes whilst International code 1 5 define u...

Page 117: ...Manual 3 85 Administration Dialing Administration via Local Phone Administration Local Functions Locality Canonical Dial Lookup Local code 1 International code 1 Local code 2 International code 2 Local code 3 International code 3 Local code 4 International code 4 Local code 5 International code 5 ...

Page 118: ... The phone can store one dialplan which can contain up to 48 different rules It is very important that the phone s dial plan does not interfere with the dial plan in the SIP server PBX or public network The dial plan can be created and uploaded to the phone using the DLS please refer to the De ployment Service Administration Manual The DLS can also export and import dial plans in csv format For de...

Page 119: ...erisk OpenStage Family Administration Manual 3 87 Administration Dialing System Features Configuration Dial plan enabled Administration via Local Phone User Configuration Outgoing calls Immediate dialing Administration Features Configuration General Dial plan ...

Page 120: ...ontaining the Dial function adds the specific string alert internal to the SIP header for a specific number pattern exten _3XXX 1 SIPAddHeader Alert Info alert internal Thus in this example the value for Name would be alert internal The Ringer sound parameter determines whether a pattern i e melody or a specific sound file shall be used as ringer Pattern Melody selects the melody pattern that will...

Page 121: ...administration fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 3 89 Administration Distinctive Ringing V2 Administration via WBM Ringer setting ...

Page 122: ... HTTPS base URL in common they can be specified here These settings will be used for a specific file type if its Use defaults parameter is set to Yes Data required Download method Selects the protocol to be used Value range FTP HTTPS Default FTP FTP Server address IP address or hostname of the FTP server in use FTP Server port Port number of the FTP server in use For HTTPS port 443 is assumed unle...

Page 123: ... Manual 3 91 Administration Transferring Phone Software Application and Media Files Administration via WBM File transfer Defaults Administration via Local Phone Administration File Transfer Defaults Download method FTP Server FTP Port FTP Account FTP Username FTP Password FTP path HTTPS base URL ...

Page 124: ...s No Default No Filename Specifies the file name of the phone software Data required if not derived from Defaults Download method Selects the protocol to be used Value range FTP HTTPS Default FTP FTP Server address IP address or hostname of the FTP HTTPS server in use FTP Server port Port number of the FTP HTTPS server in use Default 21 FTP account Account at the server if applicable FTP username ...

Page 125: ...inistration Transferring Phone Software Application and Media Files Administration via WBM File transfer Phone application Administration via Local Phone Administration File Transfer Phone app Use default Download method FTP Server FTP Port FTP Account FTP Username FTP Password FTP path HTTPS base URL Filename ...

Page 126: ...he download can be triggered from the web interface or from the Local phone menu When the download has been successful the phone will restart and boot up using the new software Start Download via WBM In the File transfer Phone application dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 In the administration menu set the focus to Phone app 2 Pr...

Page 127: ...Settings are to be used Use Default must be set to Yes and only the Filename must be specified Data required in every case Use default Specifies whether the default FTP HTTPS access settings shall be used Val ue range Yes No Default No Filename Specifies the file name of the phone software Data required if not derived from Defaults Download method Selects the protocol to be used Value range FTP HT...

Page 128: ...edia Files HTTPS base URL IP address or hostname of the HTTPS server in use only applicable if Download method is switched to HTTPS Administration via WBM File transfer Hold music Administration via Local Phone Administration File Transfer Hold Music Use default Download method FTP Server FTP Port FTP Account FTP Username FTP Password FTP path HTTPS base URL Filename ...

Page 129: ...as the De ployment Service DLS Alternatively the download can be triggered from the web interface or from the Local phone menu Start Download via WBM In the File transfer Hold music dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 In the administration menu set the focus to Hold Music 2 Press the g key A context menu opens In the context menu s...

Page 130: ... range Yes No Default No Filename Specifies the file name of the phone software Data required if not derived from Defaults Download method Selects the protocol to be used Value range FTP HTTPS Default FTP FTP Server address IP address or hostname of the FTP HTTPS server in use FTP Server port Port number of the FTP HTTPS server in use Default 21 FTP account Account at the server if applicable FTP ...

Page 131: ...ministration Transferring Phone Software Application and Media Files Administration via WBM File transfer Picture clip Administration via Local Phone Administration File Transfer Picture Clip Use default Download method FTP Server FTP Port FTP Account FTP Username FTP Password FTP path HTTPS base URL Filename ...

Page 132: ...riggered from the web interface or from the local phone menu Start Download via WBM In the File transfer Picture clip dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 In the administration menu set the focus to Picture clip 2 Press the g key A context menu opens In the context menu select Download The down load will start immediately Administra...

Page 133: ...ied Data required in every case Use default Specifies whether the default FTP HTTPS access settings shall be used Val ue range Yes No Default No Filename Specifies the file name of the phone software Data required if not derived from Defaults Download method Selects the protocol to be used Value range FTP HTTPS Default FTP FTPServer address IP address or hostname of the FTP HTTPS server in use FTP...

Page 134: ...ual administration fm Transferring Phone Software Application and Media Files Administration via WBM File transfer LDAP Administration via Local Phone Administration File Transfer LDAP Use default Download method FTP Server FTP Port FTP Account FTP Username FTP Password FTP path HTTPS base URL Filename ...

Page 135: ...e ployment Service DLS Alternatively the download can be triggered from the web interface or from the Local phone menu Start Download via WBM In the File transfer LDAP dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 In the administration menu set the focus to LDAP 2 Press the g key A context menu opens In the context menu select Download The d...

Page 136: ... ideal size values are is as follows OpenStage 60 Width 240 px Height 70 px OpenStage 80 Width 480 px Height 142 px If the size should deviate from these values the image will appear skewed For guidance on creating a logo file for OpenStage 40 60 80 see Section 4 2 How to Create Logo Files for OpenStage Phones 3 9 7 1 FTP HTTPS Access Data If the default FTP HTTPS access settings see Section 3 9 2...

Page 137: ...t number of the FTP HTTPS server in use Default 21 FTP account Account at the server if applicable FTP username User name for accessing the server FTP password Password corresponding to the user name FTP path Path of the directory containing the files HTTPS base URL IP address or hostname of the HTTPS server in use only applicable if Download method is switched to HTTPS Administration via WBM File...

Page 138: ...h as the Deployment Service DLS Alternatively the download can be triggered from the web interface or from the Local phone menu Start Download via WBM In the File transfer Logo dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 In the administration menu set the focus to Logo 2 Press the g key A context menu opens In the context menu select Downl...

Page 139: ... Data If the default FTP HTTPS access settings see Section 3 9 2 Common FTP HTTPS Settings are to be used Use default must be set to Yes and only the Filename must be specified Data required in every case Use default Specifies whether the default FTP HTTPS access settings shall be used Val ue range Yes No Default No Filename Specifies the file name of the phone software Data required if not derive...

Page 140: ... user name FTP path Path of the directory containing the files HTTPS base URL IP address or hostname of the HTTPS server in use only applicable if Download method is switched to HTTPS Administration via WBM File transfer Screensaver Administration via Local Phone Administration File Transfer Screensaver Use default Download method FTP Server FTP Port FTP Account FTP Username FTP Password FTP path ...

Page 141: ... the De ployment Service DLS Alternatively the download can be triggered from the web interface or from the Local phone menu Start Download via WBM In the File transfer Screensaver dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 In the administration menu set the focus to Screensaver 2 Press the g key A context menu opens In the context menu s...

Page 142: ...om 32 kbit s up to 320 kbit s As the memory for user data is limited to 8 MB a con stant bitrate of 48 kbit sec to 112 kbit s and a length of max 1 minute is recommended Although the phone software can play stereo files mono files are recommended as the phone has only 1 loudspeaker See the following table for estimated file size mono files The file size for a ringer file is limited to 1 MB If the ...

Page 143: ... No Default No Filename Specifies the file name of the phone software Data required if not derived from Defaults Download method Selects the protocol to be used Value range FTP HTTPS Default FTP FTP Server address IP address or hostname of the FTP HTTPS server in use FTP Server port Port number of the FTP HTTPS server in use Default 21 FTP account Account at the server if applicable FTP username U...

Page 144: ...y Administration Manual administration fm Transferring Phone Software Application and Media Files Administration via Local Phone Administration File Transfer Ringer Use default Download method FTP Server FTP Port FTP Account FTP Username FTP Password FTP path HTTPS base URL Filename ...

Page 145: ...e such as the De ployment Service DLS Alternatively the download can be triggered from the web interface or from the Local phone menu Start Download via WBM In the File transfer Ringer dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 In the administration menu set the focus to Ringer 2 Press the g key A context menu opens In the context menu se...

Page 146: ...cified Data required in every case Use default Specifies whether the default FTP HTTPS access settings shall be used Val ue range Yes No Default No Filename Specifies the file name of the phone software Data required if not derived from Defaults Download method Selects the protocol to be used Value range FTP HTTPS Default FTP Server address IP address or hostname of the FTP HTTPS server in use Ser...

Page 147: ...nual 3 115 Administration Transferring Phone Software Application and Media Files Administration via WBM File transfer Dongle key Administration via Local Phone Administration File Transfer Dongle key Use default Download method Server Port Account Username Password FTP path HTTPS base URL Filename ...

Page 148: ...uch as the De ployment Service DLS Alternatively the download can be triggered from the web interface or from the Local phone menu Start Download via WBM In the File transfer Dongle key dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 In the administration menu set the focus to Dongle key 2 Press the g key A context menu opens In the context me...

Page 149: ... the server by providing a User name and a cor responding Password The user name is the string in the LDAP bind request e g C GB O SIEMENS COMM OU COM L NTH CN BAYLIS MICHAEL The internal struc ture will depend on the specific corporate directory For a quick guide on setting up LDAP on an OpenStage phone please refer to Section 4 3 How to Set Up the Corporate Phonebook LDAP With firmware V2 the Op...

Page 150: ...meout V2 on OpenStage 60 80 Timespan between entering the last character and search string submission to the LDAP server Administration via WBM Local Functions Directory settings Administration via Local Phone Administration via WBM V2 Local Functions Directory settings Administration Local Functions Directory Settings Server address Server port Authentication User name Password ...

Page 151: ...terisk OpenStage Family Administration Manual 3 119 Administration Corporate Phonebook Directory Settings Administration via Local Phone V2 Administration Local Functions LDAP Settings server address server port Timeout sec authentication user name password ...

Page 152: ...tiated during the establishment of a SIP connection The RTP base port number defines the starting point from which the phone will count up when negotiat ing The default value is 5010 The number of the port used for RTCP will be the RTP port number increased by 1 Administration via WBM Network Port Configuration Administration via Local Phone Administration Network Port Configuration RTP base ...

Page 153: ...disallow a codec as well as assign a ranking number to it The Packet size i e length in milliseconds of the RTP packets for speech data can be set to 10ms 20ms 30ms or to automatic detection Data required Silence suppression Suppression of data transmission on no conversation Value range On Off Default Off Packet size Size of RTP packets in milliseconds Value range 10 ms 20ms 30ms Automatic Defaul...

Page 154: ...000 M102 3 76A9 08 07 2009 3 122 Asterisk OpenStage Family Administration Manual administration fm Speech Administration via Local Phone Administration Speech Codec Preferences Silence suppression Packet size G 711 G 729 G 722 ...

Page 155: ...an be controlled by the ad ministrator Both microphone and loudspeaker can be switched on or off separately By default both micro phone and loudspeaker are switched on Administration via WBM Speech Audio Settings Administration via Local Phone The microphone control is not valid for OpenStage 20E as this model has no built in microphone Administration Speech Audio Settings Disable microphone Disab...

Page 156: ... described in the following The Display name can be defined freely This name will appear in the applications tab once the application is configured and it will appear in a newy created tab when the application is running With Xpressions this value is predefined as Xpressions The Application name is used by the phone software to identify the XML application running on the phone With Xpressions this...

Page 157: ... internal tabs This is a unique name for the specified tab The remote program will use this name to provide the tab with specific content Auto restart Restart after change V2 If checked a running XML application is automati cally restarted after it has been modified Please note that a restart will take place even if no changes have been made for the application selected for modification in the Mod...

Page 158: ...main host name of the server that provides the application or the XML document Server port number Number of the port that the server uses to provide the application or XML document Program name Relative path to the servlet or to the first XML page of the application on the server XML trace enabled Enables or Disables the debugging of the XML application Value range Yes No Default No Debug program ...

Page 159: ...2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 3 127 Administration Applications Administration via WBM Applications XML Applications Add application Applications XML Applications Modify application ...

Page 160: ...r the IP address of the proxy it in the Network IP configuration HTTP proxy parameter and the corresponding port in the Network Port configuration HTTP proxy parameter Use proxy enables or disables the use of the proxy If disabled the phones connects directly to the server By default the use of a proxy is disabled Administration via WBM Applications XML Applications Add application Administration ...

Page 161: ...nistration fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 3 129 Administration Applications Applications XML Applications Modify application Network IP Configuration ...

Page 162: ...n An existing application can be modified by changing its parameters Please ensure to select the desired application before changing the parameters Administration via WBM Applications XML applications Modify application Administration Applications XML Add application Use proxy Add Xpressions Use proxy Administration Network IP Configuration HTTP proxy Administration Network Port configuration HTTP...

Page 163: ... Existing Application An existing application can be removed Please ensure to select the desired application before changing the parameters Administration via WBM Applications XML applications Modify application Administration Applications XML Application to be modified Display name Application name Server address Server port Protocol Program name XML trace enabled Debug program name ...

Page 164: ...al Phone 3 12 1 5 Application Start by Program Key To offer more convenience to the user a previously configured application can be started by a freely programmable key For this purpose the appropriate Application name and a Key label must be entered Administration via WBM System Features Program Keys Administration Applications XML Application to be deleted ...

Page 165: ...sswords for user and administrator can be set here They have to be confirmed after en tering The factory setting is 123456 it should be changed after the first login Administration via WBM Authentication Change Admin password Authentication Change User password Administration via Local Phone Administration Password Admin Confirmation User Confirmation ...

Page 166: ...vailable new passwords must be provided For this purpose a factory reset is necessary Take the following steps to initiate a factory reset 1 On the phone press the v key to activate the administration menu the v key toggles be tween the user s configuration menu and the administration menu 2 Press the number keys 2 8 9 simultaneously The factory reset menu opens 3 In the input field enter the spec...

Page 167: ...3 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 3 135 Administration Restart Phone 3 15 Restart Phone If necessary the phone can be restarted from the administration menu Administration via WBM ...

Page 168: ...nual administration fm Factory Reset 3 16 Factory Reset This function resets all parameters to their factory settings A special reset password is required for this operation 124816 Administration via WBM Maintenance Factory reset Administration via Local Phone Administration Maintenance Factory reset ...

Page 169: ...rite access Opera deploy folders and files read only Version folder read write access version files read only When Enable access is enabled and the parameters described underneath are specified SSH access is activated By default SSH access is disabled With the Session password parameter a password for the admin user is created This pass word is required It will be valid for the timespan specified ...

Page 170: ...isk OpenStage Family Administration Manual administration fm Display License Information 3 18 Display License Information The license information for the OpenStage phone software currently loaded can be viewed via the local menu Administration Licence information ...

Page 171: ...n General information about the status of the phone can be displayed if desired Displayed Data MAC address Shows the phone s MAC address Software version Displays the version of the phone s firmware Last restart Shows date and time of the last reboot Display on the WBM General information Display on the Local Phone Administration General Information MAC address Software version Last restart ...

Page 172: ...cility allows for monitoring all network traffic at the phone s LAN port For further information see Section 3 2 1 LAN Port Settings Additionally there is a possibility to monitor LAN traffic and port settings in the Local user menu User Network information IP address WBM URL DNS domain LAN RX LAN TX PC RX PC TX LAN autonegotiated LAN information PC autonegotiated PC information ...

Page 173: ...and QoS Quality of Service parameters for voice trans port Network policy signalling VLAN ID and QoS Quality of Service parameters for sig nalling LLDEP MED capabilities The LLDP MED TLVs supported by the phone and the switch as well as the specific device class they belong to MAC_Phy configuration Identifies the possible duplex and bit rate capability of the send ing device its current duplex and...

Page 174: ...iagnostics View Data From WBM Diagnostics LLDEP MED TLVs View Data From Local Menu If both sent and received values are concordant OK is appended to the parameter If not an error message is displayed Administration Network LLDP MED operation Extended Power Network policy voice LLDEP MED cap s MAC_Phy config System cap s TTL ...

Page 175: ...host or network device can be traced using the traceroute tool contained in the phone software The Pre Defined Ping tests provide pinging for a pre defined selection of servers SIP server and SIP registrar Ping tests enables the pinging of a random IP address The Pre Defined Trace tests provide traceroute tests for a pre defined selection of servers DLS SIP server and SIP registrar Traceroute enab...

Page 176: ...ry process will be triggered when the available main memory RAM falls below a given threshold value As memory consumption is assumed to be higher during working hours two thresholds are configurable The High Threshold MBs parameter defines the threshold for off time For OpenStage 15 20 40 the default value is 10 MB and for OpenStage 60 80 it is 30 MB With Low Threshold MBs the threshold for off ti...

Page 177: ...ministration fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 3 145 Administration Diagnostics Administration via WBM V2 Diagnostics Miscellaneous Memory information ...

Page 178: ... boot file not present with V2 The system messages of the booting process With firmware version V2 these messages are incorparated in the syslog file see Download syslog file underneath Download saved trace file Normally the trace file is saved only in the phone RAM When the phone restarts in a con trolled manner the trace file will be saved in permanent memory Download saved boot file not present...

Page 179: ... plan has been uploaded to the phone it is displayed here along with its status en abled disabled and error status For details please refer to Section 3 7 3 Dial Plan V2 By pressing Submit the trace settings are submitted to the phone With Reset the recent changes can be canceled The following trace levels can be selected OFF Default value Only error messages are stored ERROR Error messages are st...

Page 180: ...s service CSTA messages are used within the phone by all services as a common call progression and control protocol Data Access service Allows other services to access the data held within the phone database Desktop Responsible for the shared parts of the phone display Primarily these are the status bar at the top of the screen and the FPK labels Digit analysis service Analyses and modifies digit ...

Page 181: ...oth accesses to the phone Bluetooth is available only on OpenStage 60 80 phones Openstage client management Provides a means by which other services within the phone can interact with the database Phonebook Responsible for the phonebook application POT service Takes over control of basic telephony if the callview application fails Performance Marks Aid for measuring the performance of the phone Fo...

Page 182: ...e and the outside world USB backup service Used to make backup restore to from USB stick by using password This item is available in the phone GUI vCard parser service Handles parsing and identification of VCard information while sending or getting VCards via Bluetooth Voice engine Provides a switching mechanism for voice streams within the phone This component is also involved in QDC Music on hol...

Page 183: ...ministration fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 3 151 Administration Diagnostics Administration via WBM up to V1R5 Diagnostics Fault Trace Configuration ...

Page 184: ...Administration A31003 S2000 M102 3 76A9 08 07 2009 3 152 Asterisk OpenStage Family Administration Manual administration fm Diagnostics Administration via WBM V2 Diagnostics Fault Trace Configuration ...

Page 185: ...re defined settings are sent to the phone If desired the set tings can be modified anytime using the general mask for trace configuration under Diagnostics Fault Trace Configuration see Section 3 19 6 Fault Trace Configuration If desired the tracing for all services can be disabled see Section 3 19 7 23 No Tracing for All Services The following sections describe the Easy Trace profiles available f...

Page 186: ...n fm Diagnostics 3 19 7 3 Call Connection Diagnostics Easy Trace Profiles Call connection 3 19 7 4 Call Log Diagnostics Easy Trace Profiles Call log problems This Easy Trace profile contains the tracing of SIP messages Please note that after changing the level for the tracing of SIP messages the phone must be rebooted ...

Page 187: ...y Administration Manual 3 155 Administration Diagnostics 3 19 7 5 LDAP Phonebook Diagnostics Easy Trace Profiles Phonebook LDAP problems 3 19 7 6 DAS Connection Diagnostics Easy Trace Profiles DAS connection 3 19 7 7 DLS Data Errors Diagnostics Easy Trace Profiles DLS data errors ...

Page 188: ...nStage Family Administration Manual administration fm Diagnostics 3 19 7 8 802 1x Diagnostics Easy Trace Profiles 802 1x 3 19 7 9 Help Application Diagnostics Easy Trace Profiles Help application problems 3 19 7 10 Sidecar Diagnostics Easy Trace Profiles Sidecar problems ...

Page 189: ...stration Manual 3 157 Administration Diagnostics 3 19 7 11 Key Input Diagnostics Easy Trace Profiles Key input problems 3 19 7 12 LAN Connectivity Diagnostics Easy Trace Profiles LAN connectivity problems 3 19 7 13 Local Phonebook Diagnostics Easy Trace Profiles Phonebook local problems ...

Page 190: ...stration Manual administration fm Diagnostics 3 19 7 14 Messaging Diagnostics Easy Trace Profiles Messaging application problems 3 19 7 15 Mobility Diagnostics Easy Trace Profiles Mobility problems 3 19 7 16 Phone administration Diagnostics Easy Trace Profiles Phone administration problems ...

Page 191: ...on Diagnostics 3 19 7 17 Server based applications Diagnostics Easy Trace Profiles Server based application problems 3 19 7 18 Speech Diagnostics Easy Trace Profiles Speech problems 3 19 7 19 Tone Diagnostics Easy Trace Profiles Tone problems 3 19 7 20 USB Backup Restore Diagnostics Easy Trace Profiles USB backup restore ...

Page 192: ... 3 160 Asterisk OpenStage Family Administration Manual administration fm Diagnostics 3 19 7 21 Voice Dialling Diagnostics Easy Trace Profiles Voice recognition problems 3 19 7 22 Web Based Management Diagnostics Easy Trace Profiles Web based management ...

Page 193: ...ion fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 3 161 Administration Diagnostics 3 19 7 23 No Tracing for All Services Diagnostics Easy Trace Profiles Clear all profiles ...

Page 194: ...hat the log file will only containd newly created entries By default this param eter is enabled The File size Max 6290000 bytes parameter determines the maximum size of the log file If this value is exceeded no more data will be written to the file The default value is 265536 If Extended dump is enabled all hexadecimal and ASCII data is displayed for each packet If disabled only the packet type is...

Page 195: ...hreshold value has been exceeded during the observation interval EOS End of Session A report is created if a telephone conversation longer than the Minimum session length has just ended EOR End of Report Interval A report is created if the report interval has just passed Report interval seconds Time interval between the periodical observations Default 60 Observation interval seconds During this ti...

Page 196: ...hen the number of lost packets following one another ex ceeds this maximum value during the observation interval a report is created Default 2 Consecutive good packets When the number of good packets following one another falls below this minimum value a report is created Default 8 Resend last report If checked the previous report is sent once again on pressing Sub mit Value range Yes No Default N...

Page 197: ...iagnostics Administration via Local Phone Administration Network QoS Reports Generation Mode Report interval Observe interval Minimum session length Send now Thresholds Maximum jitter Round trip delay Non compressing Lost packets K Lost consecutive Good consecutive Compressing Lost packets K Lost consecutive Good consecutive ...

Page 198: ... end time SNMP specific trap type The trap type is a 5 bit value calculated from a list of threshold exceeding bits Every time a threshold is exceeded the associated bit is set otherwise it is cleared The trace type bits are defined as follows Bit 0 Jitter threshold was exceeded Bit 1 Delay threshold was exceeded Bit 2 Threshold for lost packets was exceeded Bit 3 Threshold for consecutive lost pa...

Page 199: ...irst number in the list counts single lost packets the second number counts sequences of two lost packets and so on The last number counts sequences of more than 10 lost packets Periods of consecutive lost packets Number of observation intervals in which the threshold for consecutive lost packets was exceeded Consecutive good packets CGP List of sequences consecutive packets that were all processe...

Page 200: ...ion is taken from the shelf containing a gateway Slot number The slot number where the phoneis connected in the shelf Endpoint type Type of the local phone Version Software version of the local phone Subscriber number type Type of subscriber number assigned to the local phone The possible types are 1 local number extension only 2 called number network call 3 E 164 number of the local phone Subscri...

Page 201: ...administration fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 3 169 Administration Diagnostics Data viewing via WBM Diagnostics QoS reports View Session Data ...

Page 202: ...ivated the current core dump file is deleted on Submit By default this is not activated If one or more core dump file exist hyperlinks for downloading will be created automatically Administration via WBM Diagnostics Miscellaneous Core dump 3 19 11 Remote Tracing Syslog All trace messages created by the components of the phone software can be sent to a remote server using the syslog protocol This i...

Page 203: ...rvice is active Handset microphone speaker headset and microphone are disabled An observation session allows for supervising events on the phone like for instance pressing a key incoming calls or navigating in the menus Before an observation session is started the user is prompted for allowing the observation During an observation session the phone oper ates normally including loudspeaker micropho...

Page 204: ... disabled in the admin menu By default it is enabled If Bluetooth is enabled the user has the possibility to activate or deactivate it The Bluetooth address is displayed Administration via WBM System Features Configuration Administration via Local Phone Bluetooth is available only on OpenStage 60 80 phones Administration System Features Configuration Bluetooth Local device address Enable ...

Page 205: ...tional prefix digit 0 Used in front of national codes when dialled without international prefix Local national code 115 Area code within the UK here Nottingham Minimum local number length 7 Minimum number of digits in a local PSTN number e g 3335333 7 digits Local enterprise node 780 Prefix to access Nottingham numbers from within the Siemens network PSTN access code 9 Prefix to make an internatio...

Page 206: ...internal or external Parameter Example value Explanation Local code 1 780 Enterprise node prefix here Nottingham International code 1 44115943 Equivalent prefix to access numbers on this node from the PSTN Here the prefix used by the PSTN DID DDI direct inward dialing is 943 which differs from the enterprise node prefix used within the enterprise network Local code 2 722 Enterprise node prefix her...

Page 207: ...access code Not required International gate way code Use national code Number stored in the phone book 441159432345 Dial string sent when dialing from the phone book Internal numbers Local enterprise form 1234 Internal numbers Always add node 7802345 Internal numbers Use external numbers 9432345 User entry 7222345 External numbers Local public form External access code Not required International g...

Page 208: ...the local phone User entry 011511234567 External numbers Local public form External access code Not required International gate way code Use national code Number stored in the phone book 4411511234567 Dial string sent when dialing from the phone book External numbers Local public form 234567 External numbers National public form 011511234567 External numbers International form 004411511234567 ...

Page 209: ...ogo Files for OpenStage Phones 4 2 1 For OpenStage 40 1 Create a New Image Create an image with the following specifications Width 144 px Height 32 px Color Mode 1 bit monochrome Adobe Photoshop 2 Insert the Logo Place the logo image on the background e g by copying it from a source file Due to the size and color specifications some adaptations may be necessary Adobe Photoshop Example ...

Page 210: ...background color of the skin currently selected on the phone Later the background color will be replaced by transpar ency which facilitates placing a logo on a gradient background The following table lists the hexadecimal values as used in HTML Adobe Photoshop Click on the Background Color icon on the Color palette group then type the color code without leading into the field Because of performanc...

Page 211: ...to the phone type Adobe Photoshop 3 Insert the Logo Place the logo image on the background e g by copying it from a source file Adobe Photoshop Example 4 Merge Layers Merge the two layers to one Adobe Photoshop In the Panel select both the background layer and the new layer containing the inserted logo Afterwards go to Layer in the Menu bar and select Merge Layers Phone Type Size px OpenStage 60 2...

Page 212: ...r background colour is 100 transparent Adobe Photoshop Make sure that the background color is selected by clicking on the Background Color icon In the Tool palette click on the Eraser symbol with the right Mouse button and select the Magic Eraser Tool After this got to the Menu bar and set the Tolerance field to 0 v 6 Save the Image Finally save the image in PNG format You can now upload the logo ...

Page 213: ...ive Directory OpenLDAP or Apache Directory Server 4 3 1 Prerequisites 1 An LDAP server is present and accessible to the phone s network The standard port for LDAP is 389 2 Query access to the LDAP server must be provided Unless anonymous access is used a user name and passwort must be provided It might be feasible to use a single login pass word for all OpenStage phones 3 To enable dialing interna...

Page 214: ...r interface of the corporate phonebook application provides a form which is used both for search and retrieval The task of an LDAP template is to map the phone s search and display fields to LDAP at tributes that can be delivered by the server In the LDAP template the fields are represented by hard coded names ATTRIB01 ATTRIB02 and so on These field names are assigned to LDAP attributes as appropr...

Page 215: ... example dc com ATTRIB01 sn ATTRIB02 givenname ATTRIB03 telephoneNumber ATTRIB04 facsimileTelephoneNumber ATTRIB05 mobile ATTRIB06 homePhone ATTRIB07 o ATTRIB08 departmentNumber ATTRIB09 ATTRIB10 title ATTRIB11 mail EOF OpenStage Field LDAP Template Lables LDAP Attribute Example Value Last name ATTRIB01 sn Doe First name ATTRIB02 givenName John Business 1 ATTRIB03 telephoneNumber 9991234 Business ...

Page 216: ...hone ATTRIB04 otherTelephone ATTRIB05 mobile ATTRIB06 homePhone ATTRIB07 company ATTRIB08 department ATTRIB09 ATTRIB10 title ATTRIB11 mail EOF OpenStage Field LDAP Template Attribute LDAP Attribute Example Value Last name ATTRIB01 sn Doe First name ATTRIB02 givenName John Business 1 ATTRIB03 ipPhone 9991234 Business 2 ATTRIB04 otherTelephone 9992345 Mobile ATTRIB05 mobile 017711223344 Private ATTR...

Page 217: ...When you have configured the LDAP template you can upload it to the phone 1 Save the template under a suitable name for example ldap template txt 2 Copy the template file to the FTP server designated for deploying LDAP templates 3 Upload the file using the WBM see Section 3 9 6 LDAP Template or alternatively the Local menu For an example configuration see the following WBM screenshot path File tra...

Page 218: ...er Server port port used by the LDAP typically 389 Authentication authentication method for the connection to the LDAP server User name only required if simple authentication is selected Password relating to the user name 3 Press Submit 4 3 5 Test If everything went well you can run a test query on your OpenStage phone 1 To navigate to the phone s corporate phonebook press the u button twice 2 Pre...

Page 219: ...les and HowTos How to Set Up the Corporate Phonebook LDAP 4 Enter the text to be searched For information on using the onscreen keypad see Section 3 1 Access via Local Phone step 5 5 Navigate to the Find option and press i If the query was successful at least one entry will be listed in the following manner ...

Page 220: ...o Set Up the Corporate Phonebook LDAP 6 Navigate to the desired entry and press g on the TouchGuide to open the context menu You can select one of the following options Dial the Business 1 number Dial the Mobile number Have the entry s details that is all attributes displayed Start a new search Clear the list of search results ...

Page 221: ...D the LAN switch has been set to auto negotiation whereas the phone s LAN port see Section 3 2 1 LAN Port Settings is set to 100Mbit s hence a fixed value This configuration error is discovered by LLDP MED The following sceenshots from the phone s lo cal menu will show the error messages This screenshot shows the LLDP MED operation submenu see Section 3 2 3 LLDP MED Operation Please note the statu...

Page 222: ...Examples and HowTos A31003 S2000 M102 3 76A9 08 07 2009 4 18 Asterisk OpenStage Family Administration Manual beispiele fm An LLDP Med Example ...

Page 223: ...ent Service Administration Manual 2 Navigate to IP Devices IP Phone Configuration Features Dialplan tab 3 Check Dialplan if not checked already 4 Enter a suitable Dialplan ID 5 Click on to create the first dial plan rule 6 Enter the following data Summary This rule determines that digit strings which begin with 3 and have a length of 4 digits are sent to the server without delay after the last dig...

Page 224: ...rol 9 Click on to create the third dial plan rule Parameter Value Description Remarks Digit string 0 This rule matches numbers beginning with 0 In the USA this number calls the operator Action C When Minimum length Maximum length and the length of the digit string entered by the user match the Timer is started When it expires the digits are sent to the server When another digit is entered before e...

Page 225: ...beginning with 011 In the USA this digit string is the prefix international calls Action S When the entered digit string reaches the Minimum length the Timer is started On expiry the digit string is sent Minimum length 4 When the length of the digit sequence entered by the user reaches this value the Timer is started Maximum length 13 When the length of the digit sequence entered by the user reach...

Page 226: ...Examples and HowTos A31003 S2000 M102 3 76A9 08 07 2009 4 22 Asterisk OpenStage Family Administration Manual beispiele fm An LLDP Med Example ...

Page 227: ...oth Network IP configuration QoS Port configuration OpenStage 20 40 Port configuration OpenStage 60 80 LLDP MED operation System System Identity System Identity V2 SIP interface Registration SNMP Features Configuration OpenStage 20 40 Configuration OpenStage 20 40 V2 Configura tion OpenStage 60 80 Configuration OpenStage 60 80 V2 Program keys Key Module 1 Key Module 2 Fixed Keys This section descr...

Page 228: ...tage 60 80 Ringer file Dongle key Local functions Directory settings OpenStage 60 80 Messages Settings V2 Locality Canonical dial settings Canonical dial lookup Canonical dial Energy saving Date and time Speech Codec preferences Audio settings General information Authentication Change Admin password Change User password Ringer Setting V2 Diagnostics LLDP MED TLVs Fault trace configuration Fault tr...

Page 229: ...lems Phonebook LDAP problems OpenStage 60 80 Phonebook local problems OpenStage 60 80 Server based application problems OpenStage 60 80 Sidecar problems Speech problems Tone problems USB backup restore Voice recognition problems OpenStage 60 80 Web based management Web based management V2 802 1x problems Clear all profiles Bluetooth Advanced Traces V2 QoS Reports Generation View Session Data Misce...

Page 230: ...Technical Reference A31003 S2000 M102 3 76A9 08 07 2009 5 4 Asterisk OpenStage Family Administration Manual referenz fm Menus 5 1 1 2 Web Pages Admin Login Add application ...

Page 231: ...referenz fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 5 5 Technical Reference Menus Modify application Xpressions ...

Page 232: ...Technical Reference A31003 S2000 M102 3 76A9 08 07 2009 5 6 Asterisk OpenStage Family Administration Manual referenz fm Menus XML Phonebook Bluetooth ...

Page 233: ...referenz fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 5 7 Technical Reference Menus IP configuration QoS ...

Page 234: ...cal Reference A31003 S2000 M102 3 76A9 08 07 2009 5 8 Asterisk OpenStage Family Administration Manual referenz fm Menus Port configuration OpenStage 20 40 Port configuration OpenStage 60 80 LLDP MED operation ...

Page 235: ...referenz fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 5 9 Technical Reference Menus System Identity System Identity V2 SIP interface ...

Page 236: ...Technical Reference A31003 S2000 M102 3 76A9 08 07 2009 5 10 Asterisk OpenStage Family Administration Manual referenz fm Menus Registration SNMP ...

Page 237: ...referenz fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 5 11 Technical Reference Menus Configuration OpenStage 20 40 Configuration OpenStage 20 40 V2 ...

Page 238: ...Technical Reference A31003 S2000 M102 3 76A9 08 07 2009 5 12 Asterisk OpenStage Family Administration Manual referenz fm Menus Configuration OpenStage 60 80 Configuration OpenStage 60 80 V2 ...

Page 239: ...referenz fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 5 13 Technical Reference Menus Program keys Key Module 1 ...

Page 240: ...Technical Reference A31003 S2000 M102 3 76A9 08 07 2009 5 14 Asterisk OpenStage Family Administration Manual referenz fm Menus Key Module 2 Fixed Keys Keyset operation ...

Page 241: ...referenz fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 5 15 Technical Reference Menus Keyset operation V2 Services Security ...

Page 242: ...Technical Reference A31003 S2000 M102 3 76A9 08 07 2009 5 16 Asterisk OpenStage Family Administration Manual referenz fm Menus Defaults Phone application Hold music ...

Page 243: ...referenz fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 5 17 Technical Reference Menus Picture Clip LDAP Logo ...

Page 244: ...Technical Reference A31003 S2000 M102 3 76A9 08 07 2009 5 18 Asterisk OpenStage Family Administration Manual referenz fm Menus Screensaver Ringer file Dongle key ...

Page 245: ...referenz fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 5 19 Technical Reference Menus Directory settings OpenStage 60 80 Directory settings V2 Messages Settings ...

Page 246: ...Technical Reference A31003 S2000 M102 3 76A9 08 07 2009 5 20 Asterisk OpenStage Family Administration Manual referenz fm Menus Canonical dial settings Canonical dial lookup Canonical dial Energy saving ...

Page 247: ...z fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 5 21 Technical Reference Menus Date and time Codec preferences Audio settings General information Change Admin password ...

Page 248: ...Technical Reference A31003 S2000 M102 3 76A9 08 07 2009 5 22 Asterisk OpenStage Family Administration Manual referenz fm Menus Change User password Ringer Setting ...

Page 249: ...referenz fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 5 23 Technical Reference Menus LLDP MED TLVs ...

Page 250: ...Technical Reference A31003 S2000 M102 3 76A9 08 07 2009 5 24 Asterisk OpenStage Family Administration Manual referenz fm Menus Fault trace configuration ...

Page 251: ...referenz fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 5 25 Technical Reference Menus Fault trace configuration V2 Bluetooth handsfree profile ...

Page 252: ...Technical Reference A31003 S2000 M102 3 76A9 08 07 2009 5 26 Asterisk OpenStage Family Administration Manual referenz fm Menus Bluetooth headset profile Call connection Call log problems DAS connection ...

Page 253: ...31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 5 27 Technical Reference Menus Help application problems Key input problems LAN connectivity problems Messaging application problems ...

Page 254: ...eference A31003 S2000 M102 3 76A9 08 07 2009 5 28 Asterisk OpenStage Family Administration Manual referenz fm Menus Mobility problems Phone administration problems Phonebook LDAP problems Phonebook local problems ...

Page 255: ...A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 5 29 Technical Reference Menus Server based application problems Sidecar problems Speech problems Tone problems USB backup restore ...

Page 256: ...Technical Reference A31003 S2000 M102 3 76A9 08 07 2009 5 30 Asterisk OpenStage Family Administration Manual referenz fm Menus Voice recognition problems Web based management Web based management V2 ...

Page 257: ...referenz fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 5 31 Technical Reference Menus 802 1x problems Clear all profiles Bluetooth Advanced Traces V2 ...

Page 258: ...Technical Reference A31003 S2000 M102 3 76A9 08 07 2009 5 32 Asterisk OpenStage Family Administration Manual referenz fm Menus Generation ...

Page 259: ...referenz fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 5 33 Technical Reference Menus View Session Data ...

Page 260: ...Technical Reference A31003 S2000 M102 3 76A9 08 07 2009 5 34 Asterisk OpenStage Family Administration Manual referenz fm Menus IP tests Memory information ...

Page 261: ...referenz fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual 5 35 Technical Reference Menus Memory information V2 Core dump Remote trace ...

Page 262: ...Technical Reference A31003 S2000 M102 3 76A9 08 07 2009 5 36 Asterisk OpenStage Family Administration Manual referenz fm Menus Remote trace V2 Restart phone Factory reset Secure Shell ...

Page 263: ...tion name Section 3 12 1 Tab 3 display name Section 3 12 1 Tab 3 application name Section 3 12 1 Restart after change Section 3 12 1 Add Xpressions Display name Section 3 12 1 Application name Section 3 12 1 Server address Section 3 12 1 Server port Section 3 12 1 Protocol Section 3 12 1 Program name Section 3 12 1 Use proxy Section 3 12 1 XML trace enabled Section 3 12 1 Debug program name Sectio...

Page 264: ...P Section 3 2 2 IP address Section 3 3 3 Subnet mask Section 3 3 3 Route default Section 3 3 4 DNS domain Section 3 3 6 1 Primary DNS Section 3 3 6 2 Secondary DNS Section 3 3 6 2 Route 1 IP Section 3 3 6 Route 1 gateway Section 3 3 6 Route 1 mask Section 3 3 6 Route 2 IP Section 3 3 6 Route 2 gateway Section 3 3 6 Route 2 mask Section 3 3 6 VLAN discovery Section 3 2 2 1 VLAN ID Section 3 2 2 3 H...

Page 265: ...PC port status Section 3 2 1 PC port type Section 3 2 1 PC port autoMDIX Section 3 2 1 HTTP proxy Section 3 12 1 2 LLDP MED operation Extended Power Section 3 19 3 Network policy voice Section 3 19 3 LLDEP MED cap s Section 3 19 3 MAC_Phy config Section 3 19 3 System cap s Section 3 19 3 TTL Section 3 2 3 System Identity Terminal number Section 3 4 1 1 Terminal name Section 3 4 1 1 Display identit...

Page 266: ...ion 3 3 8 Trap destination port Section 3 3 8 Trap community Section 3 3 8 Diagnostic sending enabled Section 3 3 8 Diagnostic destination Section 3 3 8 Diagnostic destination port Section 3 3 8 Diagnostic community Section 3 3 8 QoS traps to QCU Section 3 3 8 QCU address Section 3 3 8 QCU port Section 3 3 8 QCU community Section 3 3 8 QoS to generic destination Section 3 3 8 Features Configuratio...

Page 267: ...FTP path Section 3 9 3 1 HTTPS base URL Section 3 9 3 1 Filename Section 3 9 3 1 Hold Music FTP Use default Section 3 9 4 1 FTP Download method Section 3 9 4 1 FTP Server Section 3 9 4 1 FTP Port Section 3 9 4 1 FTP Account Section 3 9 4 1 FTP Username Section 3 9 4 1 FTP Password Section 3 9 4 1 FTP path Section 3 9 4 1 HTTPS base URL Section 3 9 4 1 Filename Section 3 9 4 1 Ringer Use default Se...

Page 268: ... default Section 3 9 7 1 Download method Section 3 9 7 1 FTP Server Section 3 9 7 1 FTP Port Section 3 9 7 1 FTP Account Section 3 9 7 1 FTP Username Section 3 9 7 1 FTP Password Section 3 9 7 1 FTP path Section 3 9 7 1 HTTPS base URL Section 3 9 7 1 Filename Section 3 9 7 1 Screensaver1 Use default Section 3 9 8 1 Download method Section 3 9 8 1 FTP Server Section 3 9 8 1 FTP Port Section 3 9 8 1...

Page 269: ... code 1 Section 3 7 2 Local code 2 Section 3 7 2 International code 2 Section 3 7 2 Local code 3 Section 3 7 2 International code 3 Section 3 7 2 Local code 4 Section 3 7 2 International code 4 Section 3 7 2 Local code 5 Section 3 7 2 International code 5 Section 3 7 2 Canonical dial Internal numbers Section 3 7 1 External numbers Section 3 7 1 External access code Section 3 7 1 International acce...

Page 270: ...Section 3 11 3 Disable loudspeech Section 3 11 3 General Information MAC address Section 3 19 1 Software version Section 3 19 1 Last restart Section 3 19 1 Licence information Section 3 18 Password Admin Section 3 13 Confirm admin Section 3 13 User Section 3 13 Confirm user Section 3 13 Maintenance Factory reset Section 3 16 Remote trace Remote trace status Section 3 19 11 Remote ip Section 3 19 1...

Page 271: ...aiting for data I1 Unable to use LAN 802 1x error LX1 Unable to use LAN Physical connection missing LP1 Unable to Register Server timeout RT2 Unable to Register Server failed RF2 Unable to Register Authentication failed RA2 Unable to Register No number configured RN2 Unable to Register No server configured RS2 Unable to Register No registrar configured RG2 Unable to Register No DNS domain configur...

Page 272: ...Technical Reference A31003 S2000 M102 3 76A9 08 07 2009 5 46 Asterisk OpenStage Family Administration Manual referenz fm Troubleshooting Error Codes ...

Page 273: ...ue itself a lesser number of bits can be used to encode it C CSTA Computer Supported Telecommunications Applications An abstraction layer for telecom munications applications allowing for the interaction of CTI computer applications with te lephony devices and networks CTI Computer Telephony Integration This term denotes the interaction of computer applica tions with telephony devices and networks...

Page 274: ...F FTP File Transfer Protocol Used for transferring files in networks e g to update telephone software G G 711 ITU T standard for audio encoding used in ISDN and VoIP It requires a 64 kBit s band width G 722 ITU T standard for audio encoding using split band ADPCM The audio bandwidth is 7 kHz at a sampling rate of 16 kHz There are several transfer rates ranging from 32 to 64 kBit s which correspond...

Page 275: ...int J Jitter Latency fluctuations in the data transmission resulting in distorted sound L LAN Local Area Network A computer network covering a local area like an office or group of buildings Layer 2 2nd layer Data Link Layer of the 7 layer OSI model for describing data transmission inter faces Layer 3 3rd layer Network Layer of the 7 layer OSI model for describing the data transmission in terfaces...

Page 276: ... type of database used to manage the devices in a com munications network MWI Message Waiting Indicator A signal typically a LED to notify the user that new mailbox messages have arrived P PBX Private Branch Exchange Private telephone system that connects the internal devices to each other and to the ISDN network PCM Pulse Code Modulation A digital representation of an analog signal e g audio data...

Page 277: ...ducts in order to analyze their voice and network quality QCU Quality of Service Data Collection Unit A service tool that collects QoS report data from IP endpoints QoS Quality of Service Provides different priority to different users or data flows or guarantee a certain level of performance to a data flow R RAM Random Access Memory Memory with read write access ROM Read Only Memory Memory with re...

Page 278: ...4 IP addresses are available Switch Network device that connects multiple network segments and terminal devices The for warding of data packets is based on MAC Addresses data targeted to a specific device is directed to the switch port that device is attached to T TCP Transfer Control Protocol The protocol belongs to the transport layer and establishes a connection between two entities on the appl...

Page 279: ...ver IP A term for the protocols and technologies enabling the routing of voice con versations over the internet or through any other IP based network W WAP Wireless Application Protocol A collection of protocols and technologies aiming at en abling access to internet applications for wireless devices WAP can also be used by the OpenStage phone WBM Web Based Management A web interface which enables...

Page 280: ...Glossary Nur für den internen Gebrauch A31003 S2000 M102 3 76A9 08 07 2009 X 8 Asterisk OpenStage Family Administration Manual bkglos fm ...

Page 281: ...e Zone 3 34 E Emergency Number 3 32 3 80 External Access Code 3 81 External Numbers 3 81 F FTP Settings 3 90 Function Keys 1 3 1 4 1 5 1 6 G Graphics Display 1 3 1 4 H Handset 1 3 1 4 1 5 1 6 I Initial Digits 3 81 Internal Numbers 3 81 International Code Local Country Code 3 80 International Gateway Code 3 82 International Prefix International Access Co de 3 80 IP Address 2 9 Address Manual Config...

Page 282: ...4 Program Keys 1 3 1 4 1 6 PSTN 6 5 PSTN Aaccess Code 3 80 Q QCU 3 27 QoS 3 13 R RTP 6 5 S Screensaver Download 3 107 SIP Registration 3 39 Server Addresses 3 37 Server Ports 3 38 Session Timer 3 44 Transport Protocol 3 43 SNMP 3 26 6 6 Subnet Mask 2 9 Subnet Mask Manual Configuration 3 18 T TCP 6 6 Terminal Number 2 9 3 30 Timeout Not used 3 64 Timezone Offset 2 9 3 34 TLS 6 6 TouchGuide 1 3 1 4 ...

Page 283: ...OperaAdminSIX fm A31003 S2000 M102 3 76A9 08 07 2009 Asterisk OpenStage Family Administration Manual Z 3 Nur für den internen Gebrauch Index ...

Page 284: ...Index Nur für den internen Gebrauch A31003 S2000 M102 3 76A9 08 07 2009 Z 4 Asterisk OpenStage Family Administration Manual OperaAdminSIX fm ...

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