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Siemens NK8237 MP4.81-01 Installation Manual Download Page 82

9 

Maintenance and diagnostics 
Correcting communication failures 

 

82 
Building Technologies 

 

A6V10854379_a_en 

CPS Fire Safety 

 

30.11.2017 

  Configuration info of the interfaces: information of configured interfaces (for 

example, IP configuration of Ethernet ports and configuration of COM ports) 

  Status of connections: for example, normal, not configured, active, inactive 

status of COM ports, Ethernet ports, relay output 

  Last restart: date and time of the last restart 

  Last configuration change: date and time of the last configuration change 

  Status of logging: active, inactive, active (modified) after on the fly configuration 

changes have been set (by NW8204 tool) 

  Status of firewall: enabled or disabled, and the selected firewall configuration 

  Status of routing between ETH1 and ETH2: enabled or disabled 

  Routing Table: Kernel IP routing table 

In the Advanced Commands page, some commands are also available for the 

Admin user: 

  Set Date/Time: send to the NK8237 a user-defined time. 

  Set System Time: send to the NK8237 the PC system time. 

  Reset NK: reset the NK8237 

  Traceroute: execute the TRACEROUTE command to the specified IP from the 

NK8237 (you can click Abort to stop the command execution). 

  Ping: execute the PING command to the specified IP from the NK8237. 

  Update Certificate: create a new self-signed Siemens SSL certificate (to load 

the new certificate, restart the web browser). For information about SSL 

certificates, see Secure communication for web services [➙ 40]. 

11.5

 

Correcting communication failures 

11.5.1

 

IEC communication problems 

Communication faults on the IEC may depend on different causes. The problem 

can occur in the NK8237 unit or in the connections. 

Check the NK8237 

Check power, vital function, and diagnostic state of the corresponding LED located 

on the front panel. 

 

 

Note: If you need to modify the IP address because of a network change, you 

might want to reset the device back to factory configuration by setting DIP-switch 

1 or 2 to ON (see Internal DIP switches [➙ 18]) and then connect using the known 

address to change the IP address. 

Check the network connections (IEC TCP/IP) 

  LAN 

Diagnostic information about the LAN state can be obtained from different 

layers: 

Link state LED of Repeater or Ethernet adapters gives you information about 

the physical connection and the speed of the Ethernet link. 

1) Select Start > Programs > Accessories > Command Prompt. 

2) Choose from the following commands: 

Summary of Contents for NK8237 MP4.81-01

Page 1: ...V10854379_a_en Building Technologies 30 11 2017 CPS Fire Safety NK8237 MP4 81 01 NK8237 IEC 60870 5 104 Gateway For Sinteso and Cerberus PRO Fire Detection Systems Installation Configuration Commissioning ...

Page 2: ......

Page 3: ...nt panel 17 6 1 2 Internal DIP switches 18 6 1 3 Internal jumpers 19 6 1 4 Serial interfaces 20 6 1 5 Onboard I O 20 6 1 6 I2C interface DF8090 power supply supervision 21 6 1 7 Ethernet interfaces 22 6 1 8 USB interface 23 6 1 9 SD card 23 7 Hardware installation 24 7 1 NK8237 hardware installation 24 7 2 NE8001 housing solution for NK823x 29 7 2 1 NE8001 hardware requirements 29 7 2 2 NE8001 har...

Page 4: ...onnection to NK823x 58 9 8 Customising the IEC Interface 59 9 8 1 General gateway parameters 59 9 8 2 General parameters configuration procedures 60 9 8 3 IEC addresses 61 9 8 4 IEC address configuration procedures 61 9 8 5 Export and re import of the IEC address map 62 9 9 Configuring the relay output 62 9 10 Downloading the NK8237 63 9 10 1 Verifying the connection to the NK8237 unit 64 9 10 2 N...

Page 5: ...5 Building Technologies A6V10854379_a_en CPS Fire Safety 30 11 2017 11 5 5 No fault generated by network failure MP3 15 and higher 84 12 Secure operation requirements 85 ...

Page 6: ......

Page 7: ...duct line and experience with the installation configuration and commissioning of security management systems Documentation resource information The DMS8000 Documentation Resource Information and Glossary Guide assembles important information regarding documentation resources This document contains the following Comprehensive definitions of the target audiences for Siemens FS DMS documents Trainin...

Page 8: ...ual for agreement with the hardware and software described Since deviations cannot be precluded entirely we cannot guarantee full agreement However the data in this manual are reviewed regularly and any necessary corrections are included in subsequent editions Suggestions for improvement are welcome Copyrights and registered trademarks Brand or product names mentioned in this document may be names...

Page 9: ...mation or helpful hints Caution This is a Caution message and indicates that minor or moderate injury or property damage may occur if a procedure is not followed Warning This is a Warning message and indicates that a serious injury or a severe equipment and property damage may occur if a procedure is not followed Cross references to other information in printed material are indicated with an arrow...

Page 10: ...vertheless necessary and may result in additional plant or site specific preventive measures to ensure secure operation of your site regarding building automation and control fire safety security management and physical security These measures may include for example separating networks physically protecting system components user training multi level defensive measures etc For additional informat...

Page 11: ...ngs and recommendations specific to NK8000 products Any additional country specific or local safety standards and or regulations that apply concerning project planning installation operation and device disposal must also be taken into account Note As for any electrical equipment proper grounding is critical to the safe operation as it provides a protection against electrical shocks Before starting...

Page 12: ...environmentally damaging However they contain parts batteries that require disposal in a controlled waste stream according to local environmental standards and or regulations 2 5 Modifications to the system design and the products Note Modifications to a system or to individual products may cause faults or malfunctioning Please request written approval from Siemens Building Technologies and from a...

Page 13: ...ird party IEC Host e g SCADA system Management level Automation level Field level FC2020 NK8237 IEC 60870 5 104 Gateway BACnet Ethernet BACnet server GAP BACnet client IEC Slave ETH1 ETH2 IEC Master IEC 60870 5 104 Ethernet IEC 60780 5 104 TCP IP connectivity 3 2 What s new Here is the list of modifications for new functions and software improvements NK8000 MP4 81 01 Section Modifications 11 2 SNM...

Page 14: ...ncludes all the physical elements of the FC20 FC720 control units IEC Master device station Up to four IEC 60870 5 104 Host protocols can be handled via TCP IP connection TCP IP connection IEC server for four TCP IP client connections Separate Ethernet ports can be used for BACnet IP and IEC TCP IP for maximum protection of the safety network Each IEC 60870 5 104 Host must be connected to the same...

Page 15: ...ach connected NK8237 unit IEC hosts Detectors and units per NK8237 1 4 IEC hosts Max 10 000 detectors 16 FS20 FS720 units Interaction capabilities Unlike the other NK8000 units the NK8237 does not support interactions I O modules locally connected via I2C Unlike the other NK8000 units the NK8237 does not support DF8000 I O modules ...

Page 16: ...on This concerns all networks that are somehow vulnerable due to external connections WAN Internet open technologies wireless networks or any other risk of fraudulent access To achieve the required level of security the protective measures must include The use of firewalls on the Intranet to filter external traffic and select the allowed ports NOTE The list of ports used by the management system c...

Page 17: ... front panel houses 9 LEDs Left Side LEDs The five LEDs on the left side are from top to bottom Power green LED Power hardware controlled Vital functions green LED Software vitality Blinking 1 flash core software running Blinking 2 flashes core software running and logging function active Tamper bi color LED Unit tamper Red means tamper alarm hardware controlled Green means tamper disabled from ma...

Page 18: ...m top to bottom Name Function Com1 Status Com1 Red RX Green TX Com2 Status Com2 Com3 not used Status Com3 Com4 not used Status Com4 6 1 2 Internal DIP switches The internal DIP switches S101 enable a download session via FTP using a default IP address and the NK823x Web Server Internal switch Functions DIP switch 1 Default mode network access If DIP switch 1 is ON a Secure Download connection occu...

Page 19: ...en CPS Fire Safety 30 11 2017 6 1 3 Internal jumpers 1 2 3 X1 X2 X3 X101 X102 X103 X104 X105 X111 4 Internal DIP switch and jumpers NKM8001 A1 mainboard Item Name Description 1 S101 DIP Switches 2 S1 Reset button 3 S2 Tamper switch 4 X115 When closed it disables the box tamper alarm ...

Page 20: ... equipped with two serial lines available on the main board The serial port can be configured as an RS232 interface using connector COM1 and COM2 or as an RS485 interface using connectors X104 and X105 All lines are fully RS232 compliant and have EMC ESD protection No galvanic isolation is provided all serial lines have a common ground 6 1 5 Onboard I O The NK823x main board is equipped with three...

Page 21: ...090 power supply supervision The I2C interface X11 allows for a direct support of Power supply supervision one DF8090 power supply supervision module The module can be installed on the DIN rail next to NK8237 unit Note Although it can be supported the DF8090 is not frequently used in the NK8237 installations which typically rely on the fire system power supply and the related supervision whose sig...

Page 22: ...7 power supply see NK8237 hardware installation 24 for the power supply connections 6 1 7 Ethernet interfaces The NK8237 main board is equipped with two Ethernet interfaces The two RJ 45 connectors also include 2 LEDs yellow and green reporting the LAN status as follows Yellow LED if on a 100 Mbps link is active Green LED flashing when data is received or transmitted 2 Back 1 Ethernet connectors I...

Page 23: ...mass storage device see the Network Connectivity Guide document no A6V10359485 6 1 9 SD card The NK8237 mainboard is equipped with a 16 GB SD card The SD card slot is located below the CPU module and can be accessed only by removing the plastic housing The SD card can be used to log data about network communications see the Network Connectivity Guide document no A6V10359485 1 SD card slot location...

Page 24: ...irements given in the Technical Data section on the specific NK823x model datasheet Network requirements Ethernet IEEE 802 3 10Base T 100Base T also possible for NK823x RJ 45 connection Fixed IP address DHCP not supported Stable network with guaranteed transmission characteristics no down times for maintenance predictable network load For the special mounting kits refer to the NK8000 datasheets WA...

Page 25: ...21 87654321 21 21 9 NK8237 electrical interfaces top view Item Name Description 1 X1 USB 2 X2 Ethernet 2 3 X3 Ethernet 1 4 X101 1 output 5 X102 3 inputs 6 X103 Power supply 7 X104 RS485 in place of COM1 8 X105 RS485 in place of COM2 Bottom view 1 2 Serial RS232 interfaces bottom view Item Name Description 1 COM 1 In place of X104 2 COM 2 In place of X105 ...

Page 26: ...V10854379_a_en CPS Fire Safety 30 11 2017 Power connections Note the dual power supply input for redundant solutions X103 Power supply X104 RS485 1 X105 RS485 2 DF8090 BATTERY POWER SUPPLY 27Ah 12V Vin Voltage In Vout Voltage Out Batt Battery Vin Batt Vout NK8237 power connections ...

Page 27: ...ance with the local environmental standards and regulations X103 Power Supply Power connections Power supply Pin Assignment Primary 1 2 Earth 3 N A 4 Not used N A 5 Not used Secondary optional 6 7 Earth 8 X2 X3 Ethernet Connector A standard RJ45 connector connects Ethernet Category 5 or 6 UTP cabling is best suited Ethernet connections Pin Assignment 1 TX 2 TX 3 RX 4 n c 5 n c 6 RX 7 n c 8 n c X10...

Page 28: ...6 DSR 7 RTS 8 CTS 9 RI DIN Rail Installation The modules are supplied in a plastic box that can be easily attached to the DIN rail by hooking it on the top of the rail and pressing it in on the opposite side To detach the box pull downward on the tab located at the rear of the module The I O modules are mounted the same way Note Before removing the box carefully disconnect the flat cable bus of th...

Page 29: ...abinets should always be installed in a clean and safe environment away from dust high temperature and humidity vibrations and impacts Conditions and power supply should match the specific requirements given in the Technical data section of the NK8237 datasheet NE8001 power requirements Item Power supply requirement Input voltage 100 240 Vac 50 60Hz Input current 2A Note A switch box including a b...

Page 30: ...eful attention should be paid to the correct connections of VAC power lines Ground Phase Neutral Input VAC 1 5 mm2 wires VAC power connection Wires pass through 20 mm cut out holes at the top of the cabinet see Figure Top view of NE8001 cabinet and continue behind the cabinet to pass through the rear side cavity to the entrance hole see Figure Wiring 1 Front view of cabinet arrow indicates cut out...

Page 31: ...20 mm hole cut outs Top view of NE8001 cabinet WARNING When entering the metallic frame of the cabinet wires should be protected by a self extinguishing plastic cord guard UL94 V2 flammability rating Not provided in the supply Wiring 1 Front view of cabinet arrow indicates cut out holes Wiring 2 Entrance hole indicated by arrow ...

Page 32: ...V10062509 3 Install the NK8237 unit and configure the IP address of the NK8237 unit you can use the NK823x Web Server 36 that is pre installed on the SD card of the NK8237 units or can be installed during the update of the kernel 69 or install the NW8202 tool 38 4 Install the NK8237 IEC GW Add on 33 5 Update the NK823x firmware 64 First download the firmware NK823x_4 81_Build_6x and as second step...

Page 33: ...n the Project is copied to install directory DMS8000 Sample Projects New ST contains the new Composer Subsystem Too for the IEC Master station NK8237 Firmware contains the firmware for the NK8237 units such as the DLL module supporting the IEC protocol Installation kit 8 3 1 Installing the Add on module The following describes the installation procedure for the add on module 8 3 1 1 Installation A...

Page 34: ...ltiple add ons installations In general it is possible to install multiple add on packages and benefit of their combined functionalities However specific incompatibilities might exist For any possible issues check the documentation of the add on modules that must be installed 8 3 2 Removing the Add on module The add on module cannot be uninstalled ...

Page 35: ...rt Composer deselect the Hide this dialog check box Do one of the following Click Local then OK to confirm that you want a local server connection Click Browse to connect to another server A Browse window displays Server browsing window Note 1 To change a server connection at a later time select the appropriate project or root node in the Projects Management window tree and then select the Change ...

Page 36: ...settings of the NK823x are configured see Configuring IP settings via the NK823x Web Server 42 or Configuring IP settings via NW8202 43 1 In Composer in the Node tab of the NK8237 check that the Web Server is enabled the Enable web server check box in the Web Server section must be selected NOTE In default mode DIP switch 101 1 or 101 2 is ON the NK823x Web Server is enabled regardless of how the ...

Page 37: ...any password policies A secure password should include at least 8 characters and a mixture of upper case and lower case letters numerals and special characters NK823x Web Server login profiles Profile Default username Default password Available commands Engineer Eng NK_eng After login display diagnostic information Change password change the Engineer password Administrator Admin NK_admin Diagnosti...

Page 38: ...ent or remotely after shipment usually the technician s PC 8 6 1 NW8202 hardware requirements Pentium class PC hardware or higher Ethernet network interface adapter IEEE 802 3 10Base T or 100Base TX 10 MB Free Disk Space 128 MB RAM recommended 8 6 2 NW8202 software requirements Windows XP Professional or higher operating system Network Configuration including TCP IP protocol 8 6 3 NW8202 installat...

Page 39: ...no A6V10359485 8 7 1 NW8204 hardware requirements Pentium class PC hardware or higher Ethernet network interface adapter IEEE 802 3 10Base T or 100Base TX 10 MB Free Disk Space 128 MB RAM recommended 8 7 2 NW8204 software requirements Windows XP Professional or higher operating system Network Configuration including TCP IP protocol 8 7 3 NW8204 installation You can install the NW8204 tool when you...

Page 40: ...to the standard HTTP protocol and uses a certificate to identify the website A self signed Siemens certificate is automatically installed that can perfectly support the secure communication but causes the connecting browsers to display one or more warnings indicating that the certificate is not issued by a trusted certificate authority To prevent such behavior Buy an SSL certificate to install on ...

Page 41: ...mapping table CSV export file The following sections describe the configuration steps in detail 9 1 Configuration checklist Before proceeding with the configuration checklist below verify that you have satisfied the items needed in the first checklist The following abbreviations are used in the checklists DMS CG DMS8000 Network Connectivity Guide document no A6V10359485 DMS ICC Product specific fo...

Page 42: ... example 192 168 9 254 to use the Ethernet port 1 with default IP address 192 168 9 41 or to 192 168 10 x for example 192 168 10 254 to use the Ethernet port 2 with default IP address 192 168 10 41 and the subnet mask to 255 255 255 0 Take note of the current IP address before replacing it with the new one 2 Remove the cover of the NK8237 to be configured 3 Set to ON the correct DIP switch of S101...

Page 43: ...se the Ethernet port 1 with default IP address 192 168 9 41 or to 192 168 10 x for example 192 168 10 254 to use the Ethernet port 2 with default IP address 192 168 10 41 and the subnet mask to 255 255 255 0 Take note of the current IP address before replacing it with the new one 2 Remove the cover of the NK8237 to be configured 3 Open the NW8202 application by selecting NW8202 exe located in the ...

Page 44: ...ernet port 2 see Internal DIP switches 18 Note For direct connection between PC and NK8237 you can use either a crossed or straight through Cat 5 twisted pair patch cable In fact NK8237 supports automatic crossover When the download is in progress the FTP Diagnostic window displays the current status of the download Once the operation is completed the final status notification and instruction wind...

Page 45: ...C GW Composer project You can create a new NK8237 IEC GW project using a predefined template NK8237 IEC_GW bak which is provided with the MM8000 MP4 81 Addon N 10 IEC GW V 1 01 CD New NK8237 IEC GW project using the predefined template Depending on the DMS8000 installation option you chose you can also create an empty project which must be manually configured ...

Page 46: ...t installation folder is C Program files DMS8000 assuming an English version of Windows 4 Click Open 5 In the field Project name enter an appropriate name or select an existing project using the Browse button 6 Click Restore A new NK8237 project is created based on the predefined template Note For a subsequent use you may want to copy the NK8237_IEC_GW bak file to a folder location easy to locate ...

Page 47: ...roject is empty be careful not to add to the project structure any node that is not included in the following procedures In fact it may not be possible to delete such nodes for example Security 9 5 Creating the IEC system s This configuration task is carried out in Composer on a project created for the NK8237 gateway starting from an empty template Note The creation of the IEC system is the first ...

Page 48: ...ject structure Set the NK Type to NK8237 see the Node tab 4 Rename the NK823x 1 node for example NK8237 Unit 5 Select the Node tab 6 In the NK Type select 3 NK8237 7 In the File transfer Setting section the Enable secure download check box is selected by default If required see Downloading the NK8237 63 deselect the Enable secure download check box and select the FTP Mode Active Passive 8 In the W...

Page 49: ...address 192 168 2 10 Enter the IP address of the Gateway on the same subnet which can provide connectivity for the destination subnets If multiple routes are available for the same destination use the Metric field to indicate the cost for example the number of devices along the network path of each route the higher the number cost the lower the corresponding priority 4 Add as many routes as requir...

Page 50: ... upload the routing configuration from the selected NK8237 unit The updated information populates the list in the Routing Info section 3 Check that the uploaded table actually matches the configured table Inconsistencies will indicate a configuration error or network problems At this point you can be sure that the unit can access the external subnets over the configured routes Note Use the Ping bu...

Page 51: ...SPF automatically manages the shortest routing paths available in complex networks To enable dynamic routing proceed as follows 1 In the Routing protocol section of the Routing tab select the Enable dynamic routing OSPF check box NOTE To use the OSPF protocol you must enable the dynamic routing for all NK8237 in the network 2 Add a route only in the NK8237 connected to the GAP unit of the fire sub...

Page 52: ...r the Protocols folder By default the new node is named Protocol_Upstream 4 Select the new Upstream Protocol node 5 Drag and drop the selection to the Ethernet node above A link node is created under the Ethernet node In the Node tab no parameters are set 6 Select the Upstream Protocol link under the Ethernet node 7 Drag and drop the selection to the IEC Master node A link node is created under th...

Page 53: ... 7 1 FS20 fire system Configuration Procedure 1 Select the main node of the project 2 In the left hand bar click the Generic Template icon A new node is added to the project structure 3 Select the new folder and enter its name in the Description field of the Node tab Adding the FS20 fire system node 1 Select the new folder 2 In the left hand bar select the Fire Folder icon 3 In the menu that appea...

Page 54: ... structure is imported all the stations and the related nodes are represented in the Composer tree Note After the import procedure selecting the Import tab results in a page report that displays and contains the detailed logs of the latest import procedure including any added or removed objects In addition to the stations node structures the import procedure also acquires the BACnet parameters set...

Page 55: ...et commands can only be set as general actions in the IEC Gateway This means that the commands apply to all the pending events of the affected control unit 1 Select the FC20xx FC72x Node tab 2 Make sure to select the General Acknowledgement and General Reset options default setting Note The parameter settings for the Single Event Acknowledgement and Single Event Reset are not supported by NK8237 a...

Page 56: ...ion 4 Select the Node tab 5 In the form on the right pane enter IP address of the NK823x Subnet mask typically related to the fire network access See also the Routing Tables section that follows Default gateway typically the GAP station IP address Leave it to 0 0 0 0 if not used See also the Routing Tables section that follows If NAT Network Address Translation is used on the network enable it and...

Page 57: ...tead the NK823x controlled routing is required to enable the IP connectivity for other units operating on the two separated subnets Furthermore by enabling the NK823x firewall function this field is handled automatically Configuring the NK823x BACnet IP connectivity 1 Select the Protocols node 2 In the toolbar on the left select the BACnet Client Protocol icon violet The BACnet client protocol nod...

Page 58: ...the NK823x Ethernet node to display the BACnet Client Protocol 2 Select the node of the first FC20xx FC72x panel 3 Drag and drop the selection to the BACnet Client Protocol node A new node appears in the tree under the protocol representing the link 4 Repeat the last two steps for all the panels of the fire system If several stations must be linked to the network driver you can profit of the Compo...

Page 59: ...ameter defines the command access level allowed for the IEC master station The option list includes No command the IEC master station cannot send any command to the fire system Ack only the IEC master station can only send the Acknowledgement command to the fire system Ack Reset the IEC master station can only send the Acknowledgement and Reset commands to the fire system Ack Reset Basic command t...

Page 60: ... the left select the Relay Output icon A new Relay Output node appears under the Onboard I O node The relay is configured to check for communication faults By default the node is named Relay Output For the onboard output connection see Onboard I O 20 Table X101 onboard relay output Note If the relay output is configured for diagnostic purpose 62 the IEC driven check for communication fault is disa...

Page 61: ...select the Host enable check box and enter the time of the daily acquisition HH MM Note If the NK8237 NTP Service is enabled in the NK83x Node tab the time is always acquired from the NTP server 9 8 3 IEC addresses The address parameters include Device Slave Address Defines the IEC Host slave addresses of the fire units mapped Only connection from IEC Host configured is available Device Base Addre...

Page 62: ...ser environment When modifying the addresses make sure to be consistent and avoid any conflicts Proceed as follows Exporting the address map 1 Right click the IEC Master node and select Node Commands 2 Select the Export to CSV command 3 In the browse window that display define the location and name of the file Then click Save In a few moments the CSV file is created For detailed information about ...

Page 63: ...e NK8237 unit is connected over the IP network this operation can be quickly performed from Composer using a right click command of the NK8237 node Firmware download A firmware download may also be necessary when a new firmware version must be installed Unlike the configuration download the firmware download requires a software communication infrastructure between the Composer tool and the NK8237 ...

Page 64: ... will look like the following Reply from n n n n bytes time TTL If the IP connection is not working for any reason different messages may display Request timed out Destination net unreachable and so on In these cases verify the network settings and cabling and try again 9 10 2 NK8237 configuration download The NK8237 configuration download procedure includes Verifying the connection 64 to the NK82...

Page 65: ...9 Select the Stand alone node 10 In the toolbar on the left select the Channel icon A new Channel node is added to the project structure 11 Select the Channel node 12 In the toolbar on the left select the NS8011 BACnet Driver A new Driver node is added to the project structure Configuring and linking the BACnet protocol for download 1 Select the NK8237 node and expand the subtree 2 Select the Prot...

Page 66: ...e 1 Select the Download tab of the NS8011 Driver node 2 Select one or more NK8237 units in the list in the upper part of the form Note In order to select multiple units keep the CTRL key pressed while you make your selections 3 Click the Download Configuration button 4 To ensure that download completed successfully verify that the Cfg Downloaded check box contains X The check box is automatically ...

Page 67: ...el Version Linux version and release date Factory Burning Date when the product burned in EEPROM information event logging and counters Log Status active inactive active after on the fly configuration changes have been set by NW8204 tool Firewall Status enabled disabled Routing Status enabled disabled Getting the unit status point values ...

Page 68: ...e handing over the system For a complete documentation of the fire point mapping see the NK8237 IEC 60870 5 104 GW Interface Specifications document no A6V10741020 WARNING Please be aware of the potential consequence of a configuration mismatch between the fire system and the IEC master station that deals with the safety alarm presentation and treatment Such a mismatch can actually result in a fir...

Page 69: ... typically displayed as a market package For example Linux x y nnn ddd mmm yyyy hh mm ss CET MP4 81 yyymmdd After updating the same set of Kernel information will display when units are monitored by the NW8204 tool 70 or via the Web Server 81 Updating the Kernel To update the Kernel 1 Enter the IP address of the NK8237 to update 2 Set the FTP Mode to Active default or Passive needed if a firewall ...

Page 70: ...W8204 to download the firmware or configuration files to the NK8000 units If the files to download are corrupted the error is not notified and the NK8000 unit will stop working You access the NW8204 tool by installing and then launching the application on the DMS host 11 3 1 Launching NW8204 from DMS host To access the NW8204 tool do the following You need to install the NW8204 maintenance tool vi...

Page 71: ...ow to display If you are notified by this message click OK and enter again the IP Address If you want to enter the NK8237 default IP address 192 168 9 41 you can use the menu Set Default IP Address instead of manually enter it 3 Select Open Connection Note You can select the FTP Mode Active default or Passive needed if a firewall is active in the PC NW8204 opens a FTP session on the NK8237 and lis...

Page 72: ...tep 1 2 About Displays the version of the NW8204 tool 3 Local File Browse for a local copy of DIAGNO LOG or EEPROM LOG to analyse troubleshoot a remote NK82xx admin user only 4 Set Default IP Address See step 2 5 Send Default Configuration File Deprecated Do not use 6 History log frame 7 Error log frame 8 Download Upload progress status Transferred Bytes Percent and Byte Sec rate Note If you do no...

Page 73: ...ected file in the NK8237 Refresh Update the file list Properties Display the detailed properties of the selected file Download Reset NK Download a file that forces the NK8237 to perform a software reset Edit Configuration File Edit View the INI file containing the NK8237 configuration Edit Diagno log Edit View the diagnostic file see Uploading diagnostic files 76 Edit EEprom log Event log Edit Vie...

Page 74: ...he tamper switch Read DLL Version Read all the subsystems configured It displays a dialog box with a list of the configured subsystems organized by name number and creation date Read Kernel Version Read the version of the Linux kernel installed on NK8237 Read NK Version Read the version of the installed NK8237 firmware NK8237 EXE Read NK Date Time Read current settings of date and time from the NK...

Page 75: ...Status Read the NK823x watchdog status enabled or disabled Note NK8237 MP4 40 or later firmware is required Read Mass Storage Read the mass storage device USB mass storage device or SD card available on the NK8237 unit Right click the icon of the connected mass storage device the icons display in the box on the right to display the available commands Show info show information about the connected ...

Page 76: ...le by clicking the Save EEProm on File button This file contains information about the NK8237 hardware status stored on the EEPROM For example if it was not possible to use the serial interface on COM3 because the serial add on board is broken that message is saved to the EEPROM Note Every time you click the Save EEProm on File button any existing EEProm LOG file is overwritten A detailed descript...

Page 77: ...IMEOUT DLL response time over threshold 3 41 EV_EEPROM_DLL_EVENT DLL diagnostic event 42 EV_EEPROM_HW_MISMATCH PIC24 microcontroller init detected a hardware version different from version in EEPROM 43 EV_EEPROM_PIC24_FLASH_FAI LURE PIC24 microcontroller init failed to write the microcontroller flash memory 44 EV_EEPROM_PIC24_PROGRAM MED PIC24 microcontroller init wrote a new firmware into the mic...

Page 78: ... do the following 1 Click the Upload Log button 2 In the Source section in the Media drop down list select the source media Usb or SD 3 In the Filtering Criteria section of the Upload Log window select the filtering criteria that fit your needs Period section you can select a time frame select the Enable criteria check box to enable this criterion Category section you can select the information ca...

Page 79: ...The log file can be imported as CSV file to a spreadsheet application in order to be analyzed by expert users Technical Support Changing the active mass storage device on the fly If two mass storage devices are available on your system USB and SD card you can change on the fly the active storage device Proceed as follows 1 Right click the inactive mass storage device you want to be active 2 Select...

Page 80: ...he active log storage In such a case you must manually set the SD card as the active log storage Configuring the logging function on the fly To configure the log files on the fly do the following You need to be logged in as admin see Launching NW8204 from DMS host 70 about different user types 1 Click the Protocol Info button 2 In the NK Protocols window select the protocol for which you want to c...

Page 81: ...a detailed list of diagnostic information is available If you log in with the Administrator profile you must click Diagnostic NK to display the list of diagnostic information Available diagnostic information Current date and time Product ID for example NK8235 HW version hardware version for example NKM8001 A2 HW configuration hardware configuration for example 2 serial ports FW version firmware ve...

Page 82: ...the specified IP from the NK8237 you can click Abort to stop the command execution Ping execute the PING command to the specified IP from the NK8237 Update Certificate create a new self signed Siemens SSL certificate to load the new certificate restart the web browser For information about SSL certificates see Secure communication for web services 40 11 5 Correcting communication failures 11 5 1 I...

Page 83: ...hable from NK8237 BACnet device identifier In the fire network the BACnet IP protocol is used All control units as well as the NK8237 have a unique Device Identifier The BACnet Device Identifier is automatically assigned to the NK8237 and control units and displayed in the BACnet tab of the NK8237 node in Composer Check that the Device Identifier assigned by Composer for the NK8237 networks are co...

Page 84: ...t correct Local address or Baud rate you will have no communication in runtime and no error message will be generated Note The Local address must correspond with the one assigned to the subsystem during the configuration in the NK8000 Composer tool 11 5 5 No fault generated by network failure MP3 15 and higher If you do not receive a fault from an NK8237 unit when network failure has occurred or i...

Page 85: ...nstalled on the system computers NK823x systems offer a built in firewall protection see Network Connectivity Guide document no A6V10359485 Critical Operating System updates should also be installed whenever they are available and required for security and or system stability refer to Microsoft Windows Updates web services DMS8000 software and tools have shown good compatibility with most popular ...

Page 86: ...dquarters Gubelstrasse 22 CH 6301 Zug Tel 41 41 724 24 24 www siemens com buildingtechnologies Siemens Switzerland Ltd 2017 Technical specifications and availability subject to change without notice Document ID A6V10854379_a_en DMS8000 Technical Material Edition 30 11 2017 Section 2 ...

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