Siemens HN978GM.1 User Manual And Installation Instructions Download Page 40

Page: 40 / 60

Troubleshooting

Fault

Cause and troubleshooting

The control panel

cannot be opened.

Malfunction

Call the after-sales service.

→

"Customer Service", Page 41

If there is water in the water tank, empty the water tank:

‒

Open the appliance door.

‒

Grip on the right and left below the control panel.

‒

Slowly pull out the control panel and push it upwards.

The appliance re-

quests descaling

without the counter

appearing in ad-

vance.

The set water hardness range is too low.

Descale the appliance.

→

"Descaling", Page 35

Check the water hardness and set this in the basic settings.

→

"Basic settings", Page 28

The appliance

prompts you to rinse

it.

During the descaling, the power supply is interrupted or the appliance is switched off.

▶

Rinse the appliance.

→

"Descaling", Page 35

"Fill water tank" ap-

pears in the display

even though the wa-

ter tank has been

filled.

The water tank has not clicked into place.

▶

Insert the water tank correctly so that it engages in the holder.

→

"Filling the water tank", Page 19

The water tank has fallen out. Shaking has caused parts to come loose in the water tank.

The water tank is leaking.

▶

Order a new water tank.

→

"Customer Service", Page 41

Malfunction

▶

Do not use deionised or filtered water.

→

"Determining the water hardness before switching on the appliance for the first time",

Page 15

The sensor is defective.

▶

Call the after-sales service.

→

"Customer Service", Page 41

Buttons are flashing.

Condensation has formed behind the control panel.

No action required. As soon as the condensation has evaporated, the buttons no longer

flash.

"Plopping" sounds

can be heard when

cooking with steam.

Water vapour requires the cold/heat effect for frozen food.

No action required.

The appliance hums

during operation and

after it is switched off.

Functional test of the pump creates operating noise.

No action required.

During simple mi-

crowave operation,

the cooking compart-

ment becomes hot.

The drying function is switched on.

To prevent condensation from forming when the appliance is in microwave-only mode, the

appliance automatically switches on an additional heating element when it is set to 600 W

or 800 W. The cooking result is not affected by this.

▶

You can change the basic setting for the drying function during microwave operation.

→

"Basic settings", Page 28

‒

Observe the information on operating with microwave.

→

"Microwave", Page 21

The interior lighting

does not work.

Basic setting has been changed.

▶

Change the basic setting for the lighting.

→

"Basic settings", Page 28

The LED light is defective.

▶

Call the after-sales service.

→

"Customer Service", Page 41

Summary of Contents for HN978GM.1

Page 1: ...8GM 1 en User manual and installation instructions Register your product on My Siemens and discover exclusive ser vices and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ... General installation instructions 54 1 Safety Observe the following safety instructions 1 1 General information Read this instruction manual carefully Keep the instruction manual and the product information safe for future refer ence or for the next owner Do not connect the appliance if it has been damaged in transit 1 2 Intended use This appliance is designed only to be built into kitchen units ...

Page 3: ...aution should be exercised here in order to avoid touching heating elements Young children under 8 years of age must be kept away from the appliance Accessories and cookware get very hot Always use oven gloves to remove ac cessories or cookware from the cooking compartment When the cooking compartment is hot any al coholic vapours inside may catch fire The ap pliance door may spring open Hot steam...

Page 4: ...the appliance at the mains If the appliance or the power cord is dam aged immediately unplug the power cord or switch off the fuse in the fuse box Call customer services Page 41 WARNING Danger Magnetism Caution Magnetism Caution for people with pacemakers Permanent magnets are used in the control panel These may impair the functionality of electronic implants e g pacemakers or in sulin pumps Perso...

Page 5: ...oven gloves to remove the dishes from the cooking compartment The accessible parts of the appliance become hot during operation Never touch these hot parts Keep children at a safe distance At the highest settings in microwave only mode the drying function will automatically switch on an additional heating element to heat the cooking compartment Never touch the inside surfaces of the cooking compar...

Page 6: ...me very hot if you operate the appliance for long peri ods Always empty the water tank after using the steam function Hot steam is generated in the cooking com partment Do not reach into the cooking compartment when using steam Hot liquid may spill over the sides of the ac cessory when it is removed from the cooking compartment Remove hot accessories with care and al ways wear oven gloves WARNING ...

Page 7: ...any water on the cooking compartment floor before operation Objects on the cooking compartment floor at over 50 C will cause heat to build up The baking and roasting times will no longer be correct and the enamel will be damaged Do not place any accessories greaseproof paper or foil of any kind on the cooking compartment floor Only place cookware on the cooking compartment floor if a temperature a...

Page 8: ... popcorn bag on a glass plate 2 3 Steam Follow these instructions when using the steam func tion ATTENTION Using cookware with rust spots may cause corrosion in the cooking compartment Even the smallest spots of rust can cause corrosion Do not use cookware with rust spots Hot water in the water tank may damage the steam system Only fill the water tank with cold water If there is water on the cooki...

Page 9: ...urself with your appliance 4 1 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status On certain models specific details such as colour and shape may differ from those pictured 1 2 1 Display The display shows the current adjustment val ues options or notes Display Page 9 2 Buttons You can use the buttons to set ...

Page 10: ...ing compartment provide support when operating your appliance Shelf supports The shelf supports in the cooking compartment enable you to place accessories at different heights Accessories Page 13 Your appliance has 5 shelf positions The shelf posi tions are numbered from bottom to top The shelf supports are equipped with pull out rails on one or more levels depending on the appliance type You can ...

Page 11: ...e 33 Cleaning aid humidClean Page 34 Descaling Page 35 Drying Page 36 Favourites Use your own saved settings Favourites Page 27 Home Con nect Connect and remotely control the oven with a mobile end device and use the full functionality of the appliance Home Connect Page 29 5 1 Types of heating To ensure that you always find the right type of heating to cook your food we explain the differences and...

Page 12: ...l evenly around the cooking compartment The food is cooked in phases using residual heat This type of heating is most effective between 125 and 250 C Always keep the appliance door closed when cooking This type of heating is used to determine the energy consump tion in air recirculation mode and the energy efficiency class Circulated air grilling 30 300 C Roast poultry whole fish or larger pieces ...

Page 13: ...pond to the exact wattage that the appliance uses Microwave output in watts Maximum cooking time in hours Use 90 W 1 30 Defrost delicate foods 180 W 1 30 Defrost food and continue cooking 360 W 1 30 Cook fish and meat Heat up delicate foods 600 W 1 30 Heat and cook food 800 W Boost 00 30 Heat liquids Note The maximum microwave output setting Boost is not designed for heating food To protect the ap...

Page 14: ...s for a shelf position Wire rack Insert the wire rack with the open side facing the appliance door and the curved lip facing downwards Baking tray E g univer sal pan or baking tray Slide the tray in with the sloping edge towards the appliance door 3 To place the accessory at shelf positions with pull out rails pull out the pull out rails Wire rack or baking tray Place the accessory so that it is i...

Page 15: ...38 4 very hard 2 Over 3 8 Over 21 3 Over 38 1 Only set this if you will be using solely softened water 2 Also set for mineral water Only use non carbonated mineral water 7 2 Performing initial start up After connecting the appliance to the power supply you must configure the settings for its initial start up It may take a few minutes for the settings to appear on the display Note You can also use ...

Page 16: ...ired press on another tile 4 To change the adjustment values Swipe over the blue adjustment line or push the adjustment line to the appropriate point Or press and enter the value directly via the number field that appears 5 Use Start to start the operation 6 If the operation is ended If required you can select other settings and re start the operation When the food is ready use to switch the ap pl...

Page 17: ...ng down 8 When the operation has ended remove the food from the cooking compartment The appliance auto matically switches off completely after approximately 15 to 20 minutes Note If necessary change the basic setting for the lighting and the standby screen again 9 Rapid heating To save time rapid heating can shorten the preheat ing time for set temperatures over 100 C Rapid heating is possible for...

Page 18: ...ached the appli ance starts heating and the cooking time starts counting down a When the time has elapsed a signal sounds A message appears on the display confirming that the operation has finished 4 Once the cooking time has elapsed If required you can select other settings and re start the operation When the food is ready use to switch the ap pliance off Changing the end time To achieve good coo...

Page 19: ...matically 2 Pull the control panel towards you with both hands and then push it upwards until it clicks into place 3 Lift the water tank and remove it from the water tank recess 4 Press down on the water tank lid along the seal to prevent water from leaking out of the water tank 5 Remove the cover on the water tank 6 Fill the water tank with water up to the max mark 7 Put the cover back into the o...

Page 20: ... temperature Once the operation has started you can change the temperature at any time 1 Press the temperature 2 Change the temperature using the adjustment line or enter it directly via the number field 3 Press Apply Changing the cooking time You can change the cooking time at any time 1 Press the cooking time 2 Change the cooking time using the adjustment line or enter it directly via the number...

Page 21: ...water tank with a soft cloth and standard washing up liquid 1 Use to open the control panel 2 Remove the water tank 3 Carefully remove the lid of the water tank 4 Empty the water tank clean it with detergent and then rinse it thoroughly with clean water 5 Dry all parts with a soft cloth 6 Rub the seal on the lid until dry 7 Leave the water tank to dry with the lid open 8 Place the lid on the water...

Page 22: ...he cookware becomes hot or sparks are cre ated stop the cookware test The cookware is not microwave safe 12 2 Setting options with the microwave You can use the microwave on its own or in combina tion with a different operating mode Microwave only operation The electromagnetic waves of the microwave alone generate energy and this is converted into heat in food for example To prevent condensation w...

Page 23: ...quirement Observe the information about the re spective operating mode Setting options with the microwave Page 22 1 Press the operating mode that you require 2 Implement the settings for the operating mode e g type of heating and temperature 3 Press Added microwave 4 Press the required microwave output setting 5 Press Cooking time and set the cooking time 6 Use Start to start the operation a The a...

Page 24: ...of a few centi metres between the grill element and the meat probe The meat may expand during the cooking process If during operation with the microwave the tip of the meat probe is not fully inside the food sparks will be created Insert the meat probe fully into the food 1 Insert the meat probe into the food The meat probe has three measuring points Ensure that at least the middle measuring point...

Page 25: ...eaming Page 19 Microwave Page 21 Dishes Page 26 You can use the meat probe even if no core temper ature is set You can therefore read off the core tem perature of the meal on the display and manually end the operation if required Changing the temperature You can change the cooking compartment temperature and the core temperature at any time after starting the operation 1 Press the cooking compartm...

Page 26: ... Added liquid Time for turning or stirring When this time is reached a signal sounds To call up the information press Some notes are displayed automatically Programmes The ideal type of heating temperature and cooking time are preset for programmes To achieve an optimal cooking result you must also set the weight thickness or the cooking level You can set the weight only in the intended range Unle...

Page 27: ...Tip For some dishes you can select a preferred cooking method Setting options for the dishes Page 26 a The settings for the dish appear on the display 5 Adjust the settings if required You can adjust only certain settings depending on the dish Setting options for the dishes Page 26 6 For information about the accessory and shelf posi tion for example press 7 Use Start to start the operation a The ...

Page 28: ...ation message appears on the display a The control panel is locked The appliance can only be switched off using a When the appliance is switched on lights up When the appliance is switched off does not light up 17 2 Deactivating the childproof lock You can deactivate the childproof lock at any time Press and hold for approx 4 seconds to deactiv ate the childproof lock a A confirmation message appe...

Page 29: ...lied directly for most basic set tings 5 To change additional basic settings use to go back and select a different basic setting 6 To exit the basic settings use to go back to the main menu or switch off the appliance using a The changes are saved Note Your changes to the basic settings will be re tained even after a power failure 19 Home Connect This appliance is network capable Connecting your a...

Page 30: ...um of 2 W Remote control status Monitoring Manual remote start Permanent remote start During monitoring you can only view the operating status of the appliance in the app For manual remote start you must activate the remote start each time before you can start the appliance via the app If you open the appliance door within 15 minutes of activating remote start or of the operation ending remote sta...

Page 31: ... server initial registration Unique appliance identification consisting of appli ance codes as well as the MAC address of the Wi Fi communication module installed Security certificate of the Wi Fi communication mod ule to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings This initial registration prepares th...

Page 32: ...tains immediately remove any descaling agent that gets onto the surface Door seal Hot soapy water Do not remove or scrub Cooking compartment Area Suitable cleaning agents Information Enamel surfaces Hot soapy water Vinegar water Oven cleaners Soak any heavily soiled areas and use a brush or steel wool Leave the appliance door open to dry the cooking compartment after cleaning it Notes It is best t...

Page 33: ... more often if required The cleaning func tion requires approx 3 6 4 7 kilowatt hours 21 1 Preparing the appliance for the cleaning function To achieve a good cleaning result and prevent dam age prepare the appliance carefully WARNING Risk of fire Combustible objects that are left in the cooking com partment may catch fire Never store combustible objects in the cooking compartment If smoke is emit...

Page 34: ... the appliance after the cleaning func tion Page 34 Cancelling the cleaning function You can no longer stop or change the cleaning func tion once it has started To cancel the cleaning function press to switch the appliance off 21 3 Preparing the appliance after the cleaning function 1 Allow the appliance to cool down 2 Wipe off any ash that has been left behind in the cooking compartment on the sh...

Page 35: ...aling comprises several steps and takes approximately 70 95 minutes Descaling approx 55 70 minutes First rinse cycle approx 8 12 minutes Second rinse cycle approx 8 12 minutes Carry out descaling in full If descaling is interrupted you can no longer set any operation To ensure that the appliance is ready for op eration again carry out 2 rinse cycles 23 1 Preparing descaling ATTENTION The length of...

Page 36: ... sounds A notification appears on the display confirming that the operation has finished 5 Press to switch the appliance off 6 To dry the cooking compartment completely leave the appliance door open for 1 to 2 minutes 25 Appliance door To clean the appliance door thoroughly you can disas semble the appliance door 25 1 Removing the door cover The stainless steel inlay in the door cover may discol o...

Page 37: ... edges Wear protective gloves 1 Turn the intermediate pane until the arrow is in the top right 2 Insert the intermediate pane into the retainer at the bottom and push it in firmly at the top 3 Push the left and right hand retainer downwards until the intermediate pane is clamped 4 Attach the front pane downwards into the left and right hand retainers 5 Push the front pane to the appliance until th...

Page 38: ...ners with the hook into the round hole at the top and set them at a slight angle 2 Hook the front retainers in at the bottom and straighten them 3 Hook the rear retainers with the hook into the top hole and push them into the bottom hole 26 3 Attaching the rails 1 Hook the rear shelf support into the retainers at the top and bottom and pull it forwards 2 Hook in the rail at the front and press it ...

Page 39: ...ion Page 16 Malfunction Call the after sales service Customer Service Page 41 Appliance does not heat up Demo mode is switched on 1 Briefly disconnect the appliance from the power supply by switching the circuit breaker in the fuse box off and then on again 2 Switch off demo mode in the basic settings within approx 5 minutes There has been a power cut Open and close the appliance door once after a...

Page 40: ...use deionised or filtered water Determining the water hardness before switching on the appliance for the first time Page 15 The sensor is defective Call the after sales service Customer Service Page 41 Buttons are flashing Condensation has formed behind the control panel No action required As soon as the condensation has evaporated the buttons no longer flash Plopping sounds can be heard when cook...

Page 41: ...ing 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in an environmentally friendly manner Information about current disposal methods are available from your specialist dealer or local author ity This appliance is labelled in accord ance with European Directive 2012 19 EU concerning used elec trical and electronic appliances waste electrical and electro...

Page 42: ...the basic requirements and other relevant provisions of Dir ective 2014 53 EU A detailed RED Declaration of Conformity can be found online at siemens home bsh group com among the ad ditional documents on the product page for your appli ance Hereby BSH Hausgeräte GmbH declares that the ap pliance with Home Connect functionality is in compli ance with relevant statutory requirements 2 A detailed Dec...

Page 43: ...ll baked items and tins dishes on the wire rack 2 Shallow baked items baking tray 3 Baking on two or more levels Height 2 levels Universal pan Baking tray 3 1 Baking on two or more levels Height 2 levels Baking tins dishes on 2 wire racks 3 1 3 levels Baking tray Universal pan Baking tray 5 3 1 4 levels 4 wire racks with greaseproof pa per 5 3 2 1 Use the 4D hot air heating function Notes Items th...

Page 44: ...When using the microwave mode the cooking time is determined based on the total weight If you want to cook a quantity that differs from the specified quantity the general rule is Double the quantity requires just under double the cooking time The food transfers heat to the cookware The cook ware may become very hot The main part of the instruction manual contains in formation on how to configure t...

Page 45: ...80 2 Off 1 30 40 2 20 Sponge flan 6 eggs Springform cake tin Ø 28 cm 2 150 160 Off 50 60 Sponge flan 6 eggs Springform cake tin Ø 28 cm 2 150 170 1 Off 30 50 Sponge flan 6 eggs Springform cake tin Ø 28 cm 2 1 150 160 2 150 160 Low Off 1 10 2 25 35 Shortcrust tart with moist topping Universal pan 2 160 180 On 55 75 Yeast cake with moist topping Universal pan 3 180 200 On 30 40 Swiss roll Baking tra...

Page 46: ...roof dish 2 150 170 360 Off 20 30 Lasagne frozen 400 g Uncovered cookware 2 200 210 180 Off 20 25 Potato gratin raw in gredients 4 cm deep Ovenproof dish 2 160 190 Off 50 70 Potato gratin raw in gredients 4 cm deep Ovenproof dish 2 170 190 360 Off 20 25 Chicken 1 3 kg un stuffed Wire rack 2 200 220 Medium 60 70 Chicken 1 3 kg un stuffed Covered cook ware 2 230 250 360 Off 25 35 Small chicken por t...

Page 47: ...oned medium 1 5 kg Uncovered cookware 2 170 180 Low 80 90 Leg of lamb boned medium 1 5 kg Covered cook ware 2 240 260 1 360 2 180 Off 1 30 2 35 40 Meat loaf 1 kg 20 ml water Uncovered cookware 2 170 190 360 Off 30 40 Fish grilled whole 300 g e g trout Wire rack 3 2 90 Off 15 20 Fish baked whole 300 g e g trout Universal pan 2 1 170 180 2 160 170 Low Off 1 15 20 2 5 10 Vegetables fresh 250 g Covere...

Page 48: ...n Page 11 Temperat ure in C Microwave power set ting in W Steam in tens ity Crisp Finish Cooking time in mins Blancmange made from blancmange powder Covered cook ware 2 600 Off 5 8 1 Yoghurt Individual moulds Cooking compart ment floor 35 40 Off 300 360 Microwave popcorn 1 x 100 g bag 2 Uncovered cookware 2 600 Off 4 6 1 Stir the food one or two times during cooking 2 Place the sealed bag on the c...

Page 49: ...hape for baking Place the dough in the specified shelf position 3 Wipe the cooking compartment dry before baking Recommended settings for proving dough Food Accessory cookware Height Heating function Page 11 Temperat ure in C Microwave power set ting in W Steam in tens ity Crisp Finish Cooking time in mins Rich dough e g pan ettone Bowl on wire rack Tin dish on the wire rack 2 1 40 45 2 40 45 Off ...

Page 50: ...with a lid Turn or stir the food 2 3 times during warming After warming up the food leave it to rest for 1 2 minutes The food transfers heat to the cookware The cook ware can become very hot Make sure that you do the following when you are warming up baby food Place bottles on the wire rack without the teat or lid Shake or stir the baby food well after warming it up Always check the temperature of...

Page 51: ...ff 5 10 Pizza gebacken gekühlt Wire rack 2 170 180 2 Off 5 15 Tellergericht ge froren 1 Portion Covered cook ware 2 600 Off 11 15 Suppe Eintopf ge froren 200 ml Covered cook ware 2 600 Off 6 8 1 Beilagen 500 g z B Nudeln Klöße Kartof feln Reis gefroren Covered cook ware 2 600 Off 7 12 Aufläufe 400 g z B Lasagne Kartoffel gratin gefroren Uncovered cookware 2 180 200 180 Off 20 25 Bread rolls baguet...

Page 52: ...ingform tins at diagonally opposite corners of the wire racks Recommended settings for baking Food Accessory cookware Height Heating function Page 11 Temperat ure in C Microwave power set ting in W Steam in tens ity Crisp Finish Cooking time in mins Viennese whirls Baking tray 3 140 150 1 Off 25 40 Viennese whirls Baking tray 3 140 150 1 Off 25 40 Viennese whirls 2 levels Universal pan Baking tray...

Page 53: ...ty Crisp Finish Cooking time in mins Meat Uncovered cookware 2 1 180 2 90 Off 1 5 2 10 15 Recommended settings for microwave cooking Food Accessory cookware Height Heating function Page 11 Temperat ure in C Microwave power set ting in W Steam in tens ity Crisp Finish Cooking time in mins Egg and milk mixture Uncovered cookware 2 1 360 2 180 Off 1 20 2 20 25 Sponge Uncovered cookware 2 600 Off 7 9 ...

Page 54: ...ut before installing the appliance Remove any shavings Otherwise the correct opera tion of electrical components may be ad versely affected The mains socket for the appliance must either be located in the hatched area or outside of the area where the appliance is installed Any unsecured units must be secured to the wall using a standard bracket For appliances that have a hinged switch panel make s...

Page 55: ... Observe any available installation instructions for the hob Observe different national installation instructions for the hob 33 4 Installation underneath a hob If the appliance is installed under a hob the following minimum dimensions must be adhered to including substructure if applicable The minimum worktop thickness a is based on the required minimum clearance Hob type a raised in mm a flush i...

Page 56: ... be connected using the power cable provided The power cable must be plugged in at the rear of the appliance until you hear a clicking sound A 3 m power cable can be obtained from the after sales service The power cable must only be replaced with a cable from the original manufacturer This is available from after sales service Contact protection must be guaranteed by the in stallation If the displ...

Page 57: ...uarantee a safe install ation Pre drill aluminium profiles to establish a screw connection Secure the appliance using a suitable screw Note The gap between the worktop and the appliance must not be closed by additional battens Thermal insulation strips must not be fitted to the side panels of the surround unit 33 9 Removing the appliance 1 Disconnect the appliance from the power supply 2 Undo the ...

Page 58: ......

Page 59: ......

Page 60: ...nchen GERMANY siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

Search results

Summary of Contents for HN978GM.1

Reviews:

Related manuals for HN978GM.1

Brands by name

Popular brands

Siemens HN978GM.1, User Manual And Installation Instructions

Search results

Summary of Contents for HN978GM.1

Reviews:

Related manuals for HN978GM.1

Brands by name

Popular brands