27
en
A fault, what to do?
If your appliance does not operate as required, it is often due to a very minor problem. Please check whether
you can remedy the fault yourself by using the following guidelines. You will save yourself the costs of an un-
necessary visit by customer service personnel.
Fault
Cause
Solution
Who
The appliance does
not start (heat), no
water lows.
The fuse in the house electri-
cal installation has tripped/
blown.
Check the fuse in the house electri-
cal installation.
Customer
Power failure or initial
start-up.
Starts rinsing:
Open the warm water tap and allow
water to low for at least 30 seconds
(low-rate at least 2 litres per minute).
Only then (for safety reasons) will the
appliance begin to heat.
Should the appliance not start be-
cause of a reduced low-rate, remove
the perlator, shower head or similar
before start and repeat the process.
Customer
The air sensor in the appli-
ance detects air in the water
and momentarily switches
the heating element off.
The desired water
temperature leav-
ing the tap is no
longer reached.
The supply temperature has
reduced.
Reduce the water low on the taps
until the desired water temperature
is reached.
Customer
Water low-rate is
too low.
The ilter in either the water
tap or the showerhead is
clogged.
Remove the ilter and either
clean it or descale it.
Customer
The ilter in the corner regu-
lating valve is clogged.
Remove, clean and reinstall the ilter.
Circulate water through the appli-
ance. If necessary, repeat this proce-
dure until the ilter is free of particles.
Servicing
expert
The water is not
suficiently warm.
The appliance‘s automatic
circuit breaker has been
tripped.
Get the appliance’s automatic cir-
cuit breaker checked by an electri-
cian. Check the permissible supply
temperature.
Servicing
expert
Water low-rate is too high
and/or the cold water supply
temperature is too low.
By a qualiied professional:
use the angle valve to regulate the
low-rate.
Check the low-rate limiter or replace
it with a smaller one.
Servicing
expert
If the fault could not be eliminated, please call customer service.
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