11
Symptom
Solution(s)
Applies to
Lights
Foggers &
Snow
Controllers
Dimmers &
Chaser
Auto shut off
Check fan thermal switch reset .
•
Beam is very dim or
not bright at all
Clean the optical system or replace a lamp.
Check the 220/110V switch for proper setting.
•
Breaker/Fuse keeps
blowing
Check the total load placed on the device
•
Chase is too slow
Check the user manual for speed adjustment.
•
•
•
Device has no
power
Check the mains power supply.
Check the fuse. (internal and/or external)
•
•
•
Fixture is not
responding
Check the DMX settings for correct addressing. Check
all connected DMX cables.
Check the polarity switch settings.
•
Fixture is on, but
there is no sound-
controlled
movement.
Make sure you have the correct audio mode on the
control switches. If audio provided via ¼” jack, make
sure a live audio signal exists. Adjust the sound
sensitivity control.
•
•
•
Fixtures reset
correctly, but all
respond erratically
or not at all to the
controller.
-The controller is not connected; please reconnect.
-3-pin XLR Out of the controller does not match XLR
Out of the first fixture on the link (i.e. signal is reversed).
Install a phase reversing cable between the controller
and the first fixture on the link
- One of the fixtures is defective and disturbs data
transmission on the link. Bypass one fixture at a time
until normal operation is regained: unplug both
connectors and connect them directly together Have
the defective fixture serviced by a qualified
technician
•
Lamps cuts off
sporadically
Possible bad lamp or the fixture is overheating. Lamp
may be at the end of its life.
•
Light will not come
on after power
failure
Some discharge lamps require a cooling off period
,before the electronics in the fixture can kick start it
again. Wait 5 to 10 minutes before the lamp is cooled
off and then power it up again.
•
Loss of signal
Use only proper DMX cables.
Install a 120Ω terminator on the last device.
Note: Keep DMX cables separated from power cables
or black lights.
•
•
•
•
Moves slow
Check the 220/110v switch for proper setting.
•
No flash
Re-install the bulb, it may have shifted during
shipping.
•
No laser output
The bounce mirror motor may have shifted during
shipping, readjust it accordingly.
•
No light output
Install a new bulb.
Fixture is too hot:
-Allow fixture to cool.
-Clean fan.
-Make sure air vents at control panel and front lens
are not blocked.
-Turn up the air conditioning
The power supply settings do not match local AC
voltage and frequency. Disconnect fixture. Check
settings and correct if necessary.
Contact a technician for servicing, if the problem
persists.
•
Relay doesn’t work
Check the reset switch.
Check all cable connections.
•
Remote control
does not work
Make sure the connector is firmly connected to the
device.
•
•
Stand alone mode
All Showtec lighting fixtures featuring stand-alone
functions do not require additional settings, simply
power up the fixture and it will automatically enter the
stand-alone mode.
•
Summary of Contents for DB-1-8
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