12
User Guide
ShoreTel IP Phone 565g
ShoreTel IP Phone 565g
LOGGING IN
1
LOGGING IN
If you are using your phone for the first time and no extension has been assigned, the phone's display
shows “Available.” You can place calls but not receive them. You need to log in, change your
password, record your name, and assign your extension to this phone. To log in:
Press .
Icon
Blink
Icon
LED Color and
Blink Pattern
State
Feature Key With
Extension Target States
Off
Idle or Offering Call
Red
Steady on
Connected or Held Call
Orange
Steady on
DND
Red
Steady on
(Dial/Transfer Mailbox
Only) MWI
Green
1000ms on, 1000ms
off
(Pickup, Pick/Unpark,
Pickup NightBell Only)
Offering
Orange
250ms on, 250ms off
(Unpark, Pick/Unpark Only)
Held/Parked
Icon
Blink
Icon
LED Color and
Blink Pattern
State
Toggle Functions
(Record, Whisper Mute)
Off
Function Off
Orange
Steady on
Function Available
Orange
500ms on, 500ms off
Record Active
Orange
500ms on, 500ms off
Whisper Mute Active
Voice Mai l
