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Changing Automatic Off Hook Preference
ShoreTel users who frequently use a headset may want to use the Automatic
Off Hook Preference feature to select which audio path (speakerphone or
headset) is automatically activated when placing or receiving calls. You can
control the call activity with PCM.
This feature also provides better notification for incoming calls by generating a
call-waiting tone when the default audio pathway is set to Headset and the
headset is enabled. In addition, the IP phone rings at normal volume if the
headset is disabled.
To configure the Automatic Off-Hook Preference feature, follow the procedure
below:
Step 1
Press the Options button
, followed by your password
and then
, or the soft key
Enter
.
Step 2
Press the custom key to the left of the
Auto Off-Hook
to
display the following screen:
Step 3
The current setting is indicated with an asterisk. Press the
custom key next to
Headset
to change to headset or press
the custom key next to
Speaker
to change to change to
Speaker.
Step 4
Press the Menu button
to exit.
O p t i o n s