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Toggling the Hunt Group Status
With the appropriate permissions, you can toggle the hunt group status from
busy to not busy (or vice versa) by entering
, plus the extension of
the hunt group. This feature is especially useful when hunt group members
are in a meeting or leave work early. If you are a member of more than one
hunt group, you must enter the extension associated with the desired hunt
group after entering the access code above.
Overhead Paging
If you have permission (set by your system administrator) to access the
overhead paging system, enter the number given to you by your system
administrator and wait for the confirmation tone, and then begin speaking.
Hang up when you are finished.
If you hear an error tone when you try to page, paging may not be configured
at your site or you may not have the necessary permissions. Contact your
system administrator.
Using Group Paging
Similar to the paging feature, you can also send an audible message to a select
group of users if the phones at your site have been configured for group
paging. By dialing the paging group extension associated with those users, you
can record a message that will be broadcast over the individual speakers of
those users’ ShoreTel IP phones.
To use this feature, enter the Group Paging Extension given to you by your
system administrator and wait for the confirmation tone. After you hear the
tone, begin speaking. Keep in mind that you are creating a recording that will
be broadcast to the other members of the Paging Group. Hang up when you
are finished recording.
Parking and Unparking Calls
With the appropriate permissions (set by your system administrator), you can
park a connected call on another extension by doing the following:
Step 1
Answer the incoming call and press the Menu button
.
Step 2
Press the custom key next to the word “Park” and then enter
the extension where you want to park the call. At the end of
the timeout period, or by hanging up, the call is
automatically sent to that extension and you can hang up
your phone.
If you use this feature often, you can have the Park feature
assigned to one of your phone’s custom buttons for ease of
use.