Shimadzu PDA-7000, Instruction Manual, Page: 14 / 108

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After-sales Service and Availability of Replacement Parts
After-Sales Service If any problem occurs with this product, perform an inspection and
take appropriate corrective action as described in this manual's
troubleshooting section. If the problem persists, or the symptoms
are not covered in the troubleshooting section, contact your
Shimadzu representative.
Replacement Parts
Availability Replacement parts for this product will be available for a period of
seven (7) years after the product is discontinued. Thereafter, such
parts may cease to be available.
Note, however, that the availability of parts not manufactured by
Shimadzu shall be determined by the relevant manufacturers.
If Shimadzu receives notice of the discontinuation of units or parts,
the necessary quantity for the above period is immediately
calculated and secured. However, such units or parts may cease to
be available within seven years after the discontinuation of the
product, depending on individual manufacturer conditions and on
changes in the quantity required.
Note
When contacting your Shimadzu representative, please provide the
following information.
(1) Product model
(2) Year/Month/Date of purchase
(3) Version No. (for software)
(4) Detailed explanation of the problem