Sharp MX-M350-U Page 78 Operation Manual Download

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TROUBLESHOOTING

7-4

■

Error Code Table

CHECKING THE IP ADDRESS

There are two ways to check the IP address:

1. Using [LIST PRINT] in [SYSTEM SETTINGS] in the operation panel

Select ALL CUSTOM SETTING LIST to print a list of the machine settings. The IP address that has been set for
the machine can be found in this list. Follow the procedure below to check the IP address using ALL CUSTOM
SETTING LIST.

2. Using the administrator settings

The IP address can be verified using the administrator settings. To use this procedure, consult your administrator.

■

Checking the IP address from the [SYSTEM SETTINGS] screen of the operation
panel

Press the [SYSTEM SETTINGS] key.

The system setting
menu screen will
appear.

Touch the [LIST PRINT] key.

Touch the [ALL CUSTOM SETTING LIST]
key.

Error Code

Description of the Error

CE-01

The network interface card is out of order.

CE-02

Cannot find the specified mail server or FTP server.

CE-03

The server was down during the scanning of the original.

CE-04

An invalid account name or password for the FTP server has been entered.

CE-05

An invalid directory of the FTP server has been entered.

CE-06

Cannot find the specified mail server (POP3 server).

CE-07

The account name or password for the POP3 server is invalid.

CE-08

The POP3 server was down during communication.

CE-00

An error other than the above has occurred.

B STATUS

SYSTEM

SETTINGS

LIST PRINT

FAX DATA

RECEIVE/FORWARD

ALL CUSTOM SETTING LIST

SENDING ADDRESS LIST

SENDER CONTOROL LIST

Summary of Contents for MX-M350-U

Page 1: ...LASER PRINTER OPERATION MANUAL for image send ...

Page 2: ...the needs of your workplace Operation manual for printer This provides detailed explanations of the procedures for using the printer function NOTES For information on installing the drivers and software cited in this manual please refer to the software setup guide and the manuals that are provided with the expansion kits Before using the network scanner feature several settings must be established...

Page 3: ...NG DELETING AND USING ORIGINAL SIZES 2 16 ENLARGEMENT TRANSMISSION 2 17 SELECTING THE EXPOSURE 2 18 SELECTING THE RESOLUTION 2 18 SELECTING THE FILE FORMAT 2 19 CHAPTER 3 CONVENIENT SCANNER FUNCTIONS SPECIAL MODES 3 2 PROGRAMMING FREQUENTLY USED OPERATIONS PROGRAM 3 3 ERASING EDGE SHADOWS ERASE 3 4 TRANSMITTING A DIVIDED ORIGINAL DUAL PAGE SCAN 3 5 AUTOMATIC TRANSMISSION AT A SPECIFIED TIME TIMER ...

Page 4: ...UP KEYS 6 6 STORING SENDER INFORMATION 6 7 EDITING AND DELETING SENDER INFORMATION 6 9 STORING A GROUP INDEX 6 10 PRINTING PROGRAMMED INFORMATION 6 10 STORING A PROGRAM 6 11 EDITING AND DELETING PROGRAMS 6 12 CHAPTER 7 TROUBLESHOOTING TROUBLESHOOTING 7 2 IF YOUR E MAIL IS RETURNED 7 3 IF A TRANSMISSION ERROR OCCURS 7 3 CHECKING THE IP ADDRESS 7 4 IMPORTANT POINTS WHEN USING SCAN TO E MAIL 7 5 CHAP...

Page 5: ...ER FUNCTION 1 2 SETTINGS AND PROGRAMMING REQUIRED FOR THE NETWORK SCANNER FEATURE 1 4 ACCESSING WEB PAGES 1 4 ABOUT THE WEB PAGES FOR USERS 1 5 ABOUT THE WEB PAGES FOR THE ADMINISTRATOR 1 6 BASIC SETTINGS FOR NETWORK SCANNING 1 7 SETTING UP DESTINATION INFORMATION 1 8 STORING SENDER INFORMATION Scan to E mail 1 10 SETTING UP INTERNET FAX PARAMETERS 1 10 SETTING UP SERVERS 1 10 PROTECTING INFORMATI...

Page 6: ... to inform the recipient of the location of the file This is called Scan to FTP Hyperlink Scan to Desktop The scanned file is sent to a specified folder on your computer To use Scan to Desktop software must be installed from the Sharpdesk Network Scanner Utilities CD ROM that accompanies the network scanner expansion kit For the system requirements of the software see the manual PDF format or the ...

Page 7: ...tion module can be combined with the network scanner function to append a metadata file to a scanned image file This is called metadata delivery Information entered using the touch panel or automatically generated by the machine can be sent to a directory on an FTP server or an application on a computer as a metadata file in XML format Metadata is information about a file how it is to be processed...

Page 8: ...higher Windows Netscape Navigator 7 0 or higher or Safari 1 2 or higher Macintosh ACCESSING WEB PAGES Use the following procedure to access the Web pages 1 Open the Web browser on your computer Supported browsers Internet Explorer 6 0 or higher Windows Netscape Navigator 7 0 or higher Safari 1 2 or higher Macintosh 2 In the Address field of your Web browser enter the IP address of the machine as a...

Page 9: ...it to save them For explanations of the settings click General under Help in the menu frame 1 Menu frame Click a setting in the menu to configure it 2 Destination Store edit and delete transmission destinations 3 Sender Store edit and delete senders 4 Admin Mode To open the Web pages for the administrator click here and then enter the administrator s user name and password ABOUT THE WEB PAGES FOR ...

Page 10: ...ettings that can only be configured by the administrator are explained here 1 Network scanning Configure basic settings for the network scanner function 2 i Fax This is used to configure settings for sending and receiving Internet faxes 3 Quick Setup This is used to configure basic settings for the SMTP DNS and LDAP servers 4 Services This is used to configure advanced SMTP and DNS server settings...

Page 11: ...itted Maximum Size of Data Attachments the default file name File Naming and the default E mail subject Default Subject If you use the factory default settings you need not make settings on this screen Subject screen This screen is displayed when you click Subject in the network scanning setup screen Click Add to enter e mail subjects You can also edit or delete a subject When you transmit a scann...

Page 12: ...be stored Scan to E mail destinations can also be stored edited and cleared from the touch panel of the machine pages 6 2 6 5 To perform Scan to E mail the SMTP server settings must first be established Refer to page 1 10 Storing destinations for Scan to FTP Click FTP in the Destination Management screen Use this screen to enter the destination addresses for Scan to FTP If you select the Enable Hy...

Page 13: ...acters that can be entered click General under Help in the menu frame Display Name is the one touch key name that is displayed in the touch panel of the machine If a display name is not stored the first 18 characters of the name stored in Name are automatically used as the display name Initial Custom Index Stored destinations are arranged on indexes when displayed in the touch panel of the machine...

Page 14: ...r WINS server Click Services in the Web page menu frame to display the Services Setup screen Select the server for which settings must be entered and then enter required parameters If you use the global address search feature you also need to enter the settings for the LDAP server Click LDAP in the Web page menu frame to display the LDAP Setup screen Enter required parameters PROTECTING INFORMATIO...

Page 15: ...on sending metadata in data entry mode see METADATA DELIVERY page 5 1 RESEND key Touch this key to resend to the last Scan to E mail Internet fax or fax destination used Note that the following types of destinations are not retained for the resend function A one touch key in which multiple destinations are stored group key Scan to FTP Scan to Desktop and Scan to Network Folder addresses Broadcasti...

Page 16: ...e setting for the original to be scanned The selected exposure setting will be highlighted above the key The initial factory setting is AUTO Address book screen Touch the ADDRESS BOOK key in the Condition settings screen previous page to display the screen shown below at right If you have set the initial screen to the address book screen using the Administrator setting the initial screen will appe...

Page 17: ...used to set various conditions GLOBAL ADDRESS SEARCH key page 2 12 This feature makes it possible to search for an e mail address in an Internet or intranet directory database To use this function the IP address or network name of the LDAP server must be set as well as an account name and password These settings are configured by accessing the Web server in the machine from a computer Click LDAP i...

Page 18: ...IN INTERNET FAX MODE 2 6 SENDING AN INTERNET FAX FROM A COMPUTER PC I Fax 2 10 DESTINATION INPUT METHODS 2 11 SCANNING AND TRANSMITTING A TWO SIDED ORIGINAL 2 14 SCANNING SETTINGS ORIGINAL SIZE EXPOSURE RESOLUTION AND FILE FORMAT 2 15 MANUALLY SETTING THE SCANNING SIZE 2 15 STORING DELETING AND USING ORIGINAL SIZES 2 16 ENLARGEMENT TRANSMISSION 2 17 SELECTING THE EXPOSURE 2 18 SELECTING THE RESOLU...

Page 19: ...nstalled 2 Without the network expansion kit with hard drive NOTE You cannot load documents in both the automatic document feeder and on the document glass and send them in a single transmission NOTES To scan a two sided original refer to page 2 14 To rotate the document image 90 before transmission see page 2 15 FILING IMAGE SEND COPY JOB STATUS SYSTEM SETTING LINE DATA DATA ORIGINAL 300x300dpi R...

Page 20: ... name directly touch the DIRECT ENTRY key and enter the file name The selected or entered file name will be the name of the file attached to the e mail 13Touch the OK key 14Touch the SENDER NAME key The sender name selection screen appears The list of sender names that were registered on the Web page is displayed NOTE When using Scan to FTP Scan to Desktop or Scan to Network Folder a subject canno...

Page 21: ...ge 3 7 Card shot page 3 8 and Job build page 3 10 by touching the SPECIAL MODES key NOTE To send to the selected sender as CC touch the checkbox of ADD THE SENDER TO CC to display a checkmark ALL SENDER test1 test2 test3 test4 test5 test6 SENDER NAME ABCD EFGHI JKLMN CANCEL ADDRESS ENTRY OK RESEND 1 1 GLOBAL ADDRESS SEARCH OK ADDRESS BOOK SCAN SPECIAL MODES ADDRESS REVIEW RESEND MODE SWITCH NOTE I...

Page 22: ...DE SWITCH QUICK FILE SEND SETTINGS Using the document glass READ END GINAL Pg No 2 PRESS READ END NOTES Cancelling transmission To cancel transmission while the SCANNING ORIGINAL appears in the display or before the READ END key is touched press the C key or the CA key To cancel a transmission job that is already stored press the JOB STATUS key and cancel the job as explained on page 3 13 Importan...

Page 23: ... and 5 1 2 x 8 1 2 R originals are rotated 90 degrees and transmitted in A4R B5 or A5 8 1 2 x 11 R or 5 1 2 x 8 1 2 orientation A4R B5 and A5 8 1 2 x 11 R and 5 1 2 x 8 1 2 originals cannot be rotated for transmission Originals cannot be scanned in succession from both the automatic document feeder and the document glass and sent in a single transmission The Rotation sending setting page 8 7 in th...

Page 24: ...ghlighting will move to the new key To enter the file name directly touch the DIRECT ENTRY key and enter the file name The selected or entered file name will be the name of the file attached to the e mail 12Touch the OK key 13Touch the OK key 14Touch the ADDRESS BOOK key The address book screen appears NOTES You can skip the send settings Proceed to step 14 If you skip these settings the subject a...

Page 25: ...ns and the transmission job is stored The job is transmitted after previously stored transmission jobs have been completed If scanning is completed normally the machine makes a beep sound to inform you that the transmission job is stored and the JOB STORED appears in the message display 19Press the START key The original is scanned and the READ END key appears NOTE In addition to touching a one to...

Page 26: ...s in the display or before the READ END key is touched press the C key or the CA key To cancel a transmission job that is already stored press the JOB STATUS key and cancel the job as explained on page 3 13 Internet fax settings such as send confirmation image rotation and attachment size limit settings can be configured in I Fax send settings page 8 7 in the administrator settings If the power is...

Page 27: ...ta for transmission will be created and sent as an Internet fax For the procedures for using this function see the PC Fax driver Help NOTES To send an Internet fax using the PC I Fax function the PC Fax driver must be installed and then updated using the CD ROM that accompanies the Internet fax expansion kit For more information see the software setup guide This function can only be used on a Wind...

Page 28: ...you will return to the initial screen In the Internet Fax mode a screen for requesting a reception report is displayed in place of the destination type selection screen Touch the NO or YES key You will return to the initial screen 5 If you wish to enter another e mail address repeat steps 1 through 4 Multiple destinations cannot be selected for Scan to FTP Scan to Desktop or Scan to Network Folder...

Page 29: ...earch screen is displayed Proceed to step 4 2 Touch the desired LDAP server key To search the highlighted server proceed to step 3 3 Touch the OK key 4 Enter a keyword for search 5 Touch the SEARCH key The search results appear as destination keys If matching addresses are not found a message indicating the result is displayed In this case touch the OK key and touch the SEARCH AGAIN key to return ...

Page 30: ...d then the DETAIL key A FILE tab This tab is displayed only if the job is stored with the filing function If the job is stored you can retransmit the same images without scanning the originals To retransmit switch the screen to the FAILED tab or the ALL DESTINATIONS tab B FAILED tab Among selected destinations for a broadcast transmission the destination name start time and transmission status for...

Page 31: ...OK key You will return to the initial screen A two sided original icon appears next to the ORIGINAL key Example The icon that appears when the 2 SIDED BOOKLET key is touched 5 Follow the procedure in SENDING AN IMAGE from step 4 When using scan mode see page 2 2 When using Internet fax see page 2 6 ORIGINAL 300x300dpi RESOLUTION PDF MMR G4 FILE FORMAT AUTO A4 100 AUTO 2 SIDED BOOKLET 2 SIDED TABLE...

Page 32: ...ch the Y key and do the same for the Y direction The length can be within the range 64 to 432 mm 2 1 2 to 17 in the X direction and 64 to 297 mm 2 1 2 to 11 5 8 in the Y direction set in increments of 1 mm 1 8 When using the automatic document feeder a setting for originals longer than 432 mm 17 800 mm 31 1 2 at the maximum is available In this case touch the LONG SIZE key NOTE Standard sizes that...

Page 33: ...ey 2 Touch the key under SCAN SIZE 3 Touch the CUSTOM SIZE key 4 Touch the STORE DELETE key 5 Touch the original size key that you wish to store or delete To store an original size touch a key that does not show a size Keys that already have an original size stored will show the stored size To delete or change a stored size touch the key that shows the size that you wish to delete or change If you...

Page 34: ...ze 9 To exit touch the ORIGINAL key Using a stored original size 1 Follow steps 1 to 3 of STORING OR DELETING AN ORIGINAL SIZE 2 Touch the original size key that you wish to use 3 Touch the OK key The stored original size is called up ENLARGEMENT TRANSMISSION If the original size for scanning is not a long size or a non standard size you can enlarge a transmission by specifying the size that is to...

Page 35: ...can be selected Load the original in image send mode and then follow the steps below The default setting for the resolution is 300x300dpi SCAN mode or STANDARD INTERNET FAX mode Change the resolution 1 Touch the RESOLUTION key 2 Touch the desired resolution key SCAN mode Four selections are available for the resolution Touch the desired resolution key depending on the original to be scanned The se...

Page 36: ...ich a file is created 3 Touch the OK key You will return to the initial screen AUTO ORIGINAL RESOLUTION AUTO EXPOSURE STANDARD FINE SUPER FINE ULTRA FINE 600x600dpi READY TO SEND 200x100 dpi 200x200 200x400 600x600 400x400 HALF TONE OK NOTE The initial factory resolution setting is 300x300dpi SCAN mode or Standard INTERNET FAX mode If desired you can change the initial setting to a different setti...

Page 37: ...OWS ERASE 3 4 TRANSMITTING A DIVIDED ORIGINAL DUAL PAGE SCAN 3 5 AUTOMATIC TRANSMISSION AT A SPECIFIED TIME TIMER TRANSMISSION 3 6 TRANSMITTING TWO ORIGINAL PAGES AS A SINGLE PAGE 2IN1 3 7 TRANSMITTING THE FRONT AND BACK SIDES OF A CARD ON ONE SHEET OF PAPER CARD SHOT 3 8 TRANSMITTING A LARGE NUMBER OF PAGES JOB BUILD 3 10 CHANGING THE PRINT SETTINGS FOR THE TRANSACTION REPORT TRANSACTION REPORT 3...

Page 38: ...y AUTOMATIC TRANSMISSION AT A SPECIFIED TIME TIMER TRANSMISSION page 3 6 2in1 key TRANSMITTING TWO ORIGINAL PAGES AS A SINGLE PAGE 2IN1 page 3 7 CARD SHOT key TRANSMITTING THE FRONT AND BACK SIDES OF A CARD ON ONE SHEET OF PAPER CARD SHOT page 3 8 JOB BUILD key TRANSMITTING A LARGE NUMBER OF PAGES JOB BUILD page 3 10 TRANSACTION REPORT key 1 2 CHANGING THE PRINT SETTINGS FOR THE TRANSACTION REPORT...

Page 39: ...TION SETTINGS key to display the condition settings screen page 1 13 3 Touch the program key you wish to execute Make sure the key is highlighted and then touch the OK key The program key you touched is selected and you return to the screen of step 2 The PROGRAM key is highlighted 4 Touch the OK key You will return to the initial screen 5 If needed set the original size and other settings and then...

Page 40: ...ents 5 Touch the outer OK key You will return to the screen of step 1 and an erase icon will appear next to the EXPOSURE key To cancel erase touch the CANCEL key 6 Perform the send procedure as explained in SENDING AN IMAGE For scan mode see page 2 2 For Internet fax mode see page 2 6 EDGE ERASE Erases shadows at edges that appear when scanning thick originals or books CENTRE ERASE Eliminates shad...

Page 41: ...rn to the screen of step 1 4 Place the original on the document glass and perform the transmission operation If you have more originals to scan after pressing the START key and scanning the first original change originals and repeat scanning until all originals have been scanned When finished press the READ END key that appears in the message display See step 23 25 of Using the document glass on p...

Page 42: ...0N or on a model with the network expansion kit with hard drive installed 2 Without the network expansion kit with hard drive NOTES To perform a timer transmission the document must be scanned into memory It is not possible to leave the document in the auto document feeder or on the document glass and have it scanned at the specified time of transmission To set the date and time in the machine ref...

Page 43: ...e 3rd page 4th page Your machine Your machine The other machine The other machine Transmission to other machine 1st page 2nd page 1st page 2nd page 1st page 2nd page 1st page 2nd page 1st page 2nd page A3 and B4 11 x 17 8 1 2 x 14 and 8 1 2 x 13 sizes cannot be transmitted when using the 2 in 1 function A4 8 1 2 x 11 and smaller sizes can be used There are restrictions on how the originals are pla...

Page 44: ...you to combine the front and back sides on a single sheet of paper To use this function the original must be scanned on the document glass SPECIAL MODES ADDRESS REVIEW FILE ENTRY QUICK FILE TTINGS ERASE 2in1 R CA AM NOTE To cancel 2in1 Touch the highlighted key in the screen of step 2 and then touch the OK key DUAL PAGE SCAN SPEAKER RESEND OK NOTES After CARD SHOT is selected the send size can be ...

Page 45: ... card shot icon will appear next to the EXPOSURE key 5 Place the original on the document glass Place the front side of the original face down and close the document cover 6 Perform the send procedure as explained in SENDING AN IMAGE In scan mode perform the procedure in SENDING AN IMAGE IN SCAN MODE through step 22 page 2 2 In Internet fax mode perform the procedure in SENDING A FAX IN INTERNET F...

Page 46: ...Touch the OK key You will return to the screen of step 1 4 Place the original in the automatic document feeder 5 Perform the send procedure as explained in SENDING AN IMAGE In scan mode perform the procedure in SENDING AN IMAGE IN SCAN MODE through step 22 page 2 2 In Internet fax mode perform the procedure in SENDING A FAX IN INTERNET FAX MODE through step 18 page 2 6 6 Press the START key The pa...

Page 47: ... print condition will appear 3 Set the condition for printing transaction reports To have part of the transmitted image printed with each transaction report select the PRINT ORIGINAL IMAGE checkbox This setting can only be selected when ALWAYS PRINT or PRINT AT ERROR is selected 4 Perform the send procedure as explained in SENDING A FAX IN INTERNET FAX MODE pages 2 6 to 2 9 NOTES This function can...

Page 48: ...selected job moves up to the next position after the job currently being executed When the current job is completed execution begins of the job selected in step 3 COPY JOB STATUS SYSTEM SETTINGS WAITING CO D STOP INTE FAX JOB SCAN TO PR STATUS 1 1 PAGES WAITING WAITING 002 000 020 000 020 000 COPYING 020 001 NOTE If the job in progress is a broadcast transmission job the priority job will temporar...

Page 49: ... key of the transmission job you wish to cancel The touched key is highlighted 4 Touch the STOP DELETE key A message appears to confirm the cancellation Touch the YES key to delete the selected job key and cancel the transmission COPY JOB STATUS SYSTEM SETTINGS WAITING CO D STOP INTE FAX JOB SCAN TO PR STATUS 1 1 PAGES WAITING WAITING 002 000 020 000 020 000 COPYING 020 001 NOTE If you do not wish...

Page 50: ...net faxes Page RECEIVING AN INTERNET FAX 4 2 MANUALLY RECEIVING INTERNET FAXES 4 3 TRANSFERRING RECEIVED INTERNET FAXES TO ANOTHER MACHINE WHEN PRINTING IS NOT POSSIBLE FORWARDING FUNCTION 4 4 USING THE TRANSFER FUNCTION 4 4 FORWARDING RECEIVED INTERNET FAXES TO AN E MAIL ADDRESS INBOUND ROUTING SETTINGS 4 5 CONFIGURING INBOUND ROUTING SETTINGS 4 5 ...

Page 51: ... size of the received fax a message will appear in the touch panel Follow the instructions in the message to load an appropriate size of paper Received Internet faxes can be forwarded to and printed by another previously stored Internet fax machine using Fax data receive forward page 4 4 in the system settings The I Fax default settings page 8 5 in the administrator settings can be used to select ...

Page 52: ...ernet Fax data has been received If new data has been received this machine reads and prints it If you touch the checkbox of MANUAL RECEPTION KEY IN INITIAL SCREEN to display the checkmark the I FAX MANUAL RECEPTION key that has the same function as the RECEPTION START key above will be displayed in the CONDITION SETTING screen in the INTERNET FAX mode 5 Touch the OK key to return to the system se...

Page 53: ... or a transfer address has not been programmed See Set address for data forwarding on page 8 9 a message will appear and transfer will not be possible 3 Touch the YES key The machine automatically begins transfer If you do not wish to transfer the data touch the NO key NOTES When the transfer instruction is issued all data that has been received in memory to that point is transferred The page that...

Page 54: ...e menu frame Administrator rights are required to access the Administration Settings 2 Enable Inbound Routing This enables the inbound routing settings 3 Click Submit Store sender numbers addresses Create a list of sender fax numbers Internet fax addresses The list created here will be selected in Sender Number Address Registration when a forwarding table is stored in step 9 Up to 500 sender fax n...

Page 55: ...Table Name in the Inbound Routing Settings screen Sender Number Address Setting If you wish to have received faxes from all senders forwarded select Forward All Received Data If you wish to forward the faxes of specified senders select Forward Received Data from Below Sender and select the sender whose faxes you wish to forward from the addresses shown in Sender Number Address Multiple addresses c...

Page 56: ...quired for these settings 14Click Administration Settings in Inbound Routing Settings in the menu frame Administrator rights are required to access the Administration Settings 15Configuring administrator settings Administration Settings Inbound Routing Enable or disable inbound routing Disable Registration of Forward Table To prohibit the storing of tables select this checkbox Disable Change Delet...

Page 57: ...h can be used when the application integration module is installed Page METADATA DELIVERY DATA ENTRY 5 2 PREPARATIONS FOR METADATA TRANSMISSION 5 3 SETTINGS REQUIRED IN THE WEB PAGES 5 3 METADATA TRANSMISSION FOR SCAN TO DESKTOP 5 3 TRANSMITTING METADATA 5 4 METADATA FIELDS 5 6 ...

Page 58: ...king the metadata with applications such as document management software a workflow application or an encryption server a sophisticated document solution environment can be built Using the application integration module information on a generated image file can be entered at the touch panel and transmitted along with the image as an XML file Metadata XML file Image file Scan to Desktop Scan to E m...

Page 59: ...ally generate a file name that is unique NOTES To use the metadata send function metadata send must be enabled and metadata destinations scan addresses must be stored in the metadata set list Addresses specified in Address Type Allowing Metadata Entry when a metadata set is stored can be selected as transmission destinations at the time of transmission using one touch keys manual entry and or a gl...

Page 60: ...e a metadata set in the Web pages and then perform the transmission procedure NOTE If you selected the wrong metadata set touch the METADATA SET key and return to the screen of step 3 Metadata items entered to that point will not longer be effective ADDRE SCAN SPECIA ADDRESS FI ADDRESS ENTRY DATA ENTRY MODE SWITCH OK METADATA 2 METADATA 4 METADATA 6 METADATA 8 1 2 CANCEL OK ADATA 2 ADATA 4 ADATA 6...

Page 61: ... MODE SWITCH QUICK FILE SEND SETTINGS AUTO A4 NOTES When metadata send settings are configured the DATA ENTRY key is highlighted If you do not wish to send metadata cancel the metadata settings and then perform the transmission in the desired mode Before configuring metadata settings you can specify addresses in all modes to be used After metadata settings have been configured only addresses in mo...

Page 62: ...ormation in the related items of the send settings Name entered in metadata field Description Where entered fromName Name of the user who sent the job If the name is not entered as metadata the sender name determined by the usual rules for determining the sender name will be applied as metadata SENDER NAME Sender name of selected sender senderName E mail address to which the transmission result wi...

Page 63: ... programs Page STORING FROM THE OPERATION PANEL 6 2 STORING ONE TOUCH KEYS only addresses for Scan to E mail and Internet Fax 6 2 EDITING AND DELETING ONE TOUCH KEYS 6 4 PROGRAMMING A GROUP KEY 6 5 EDITING AND DELETING GROUP KEYS 6 6 STORING SENDER INFORMATION 6 7 EDITING AND DELETING SENDER INFORMATION 6 9 STORING A GROUP INDEX 6 10 PRINTING PROGRAMMED INFORMATION 6 10 STORING A PROGRAM 6 11 EDIT...

Page 64: ...to be used so that a checkmark appears Example Scan to E mail a The lowest number No 048 from 001 to 999 1 500 2 that has not been stored appears auto matically This number is used for entering an address with the Quick key 6 Touch the NAME key When NAME is touched the letter entry screen appears Enter up to 36 characters for the name For information on entering characters see page 7 29 of the ope...

Page 65: ...layed in the key Only the first 18 characters of the name entered in step 6 will be displayed If you need to change the name that will be displayed in the key touch the KEY NAME key If you do not wish to change the name this step is not necessary 17Check the file format and the compression mode If you need to change these settings touch the FILE FORMAT key If you do not need to change the settings...

Page 66: ...r to steps 1 to 3 on page 6 2 2 Touch the AMEND DELETE key 3 Touch the one touch key you wish to edit or delete To edit a one touch key follow steps 4 and 5 To delete a one touch key follow steps 6 and 7 When you have finished editing or deleting touch the EXIT key 4 Touch the key corresponding to the information you wish to change change the information in the same way as you stored the informati...

Page 67: ...th hard drive installed 2 Without the network expansion kit with hard drive DELETE EXIT 1 2 T FAX DELETE THE ADDRESS ABC CORPORATION NO YES NOTES If you cannot edit or delete a one touch key If you attempt to edit or delete a one touch key in the following situations a warning message will appear and editing deletion will not be possible At this time cancel the transmission or wait until it is com...

Page 68: ...ng touch the EXIT key 4 Touch the key of the item you wish to change to edit the item follow the same steps as for one touch keys on pages 6 2 to 6 3 To edit a destination stored in a group key touch the ADDRESS key The following screen appears NOTES One group key cannot be stored in another group key Group keys appear greyed out and cannot be selected You can enter a destination directly by touch...

Page 69: ...age refer to page 1 10 1 Press the SYSTEM SETTINGS key 2 Touch the SENDER CONTROL key 3 Touch the STORE key 1 On the MX M350N 450N or on a model with the network expansion kit with hard drive installed 2 Without the network expansion kit with hard drive NOTE If the assigned three digit number see page 6 2 step 5 is known you can touch the Quick key and enter the three digit number using the numeri...

Page 70: ... wrong key simply touch the correct key 12Touch the OK key 13Touch the ADDRESS key 1 On the MX M350N 450N or on a model with the network expansion kit with hard drive installed 2 Without the network expansion kit with hard drive INITIAL No 001 SENDER NAME AB ab SPACE a s d f g h j k l z x c v b n m q w e r t y u i o p _ CANCEL OK SENDER NAME 12 ABC abc ÀÄÂ àäâ k l m u i o p _ CANCEL OK ABC abc LOG...

Page 71: ...he OK key 20If you have finished storing senders touch the EXIT key If you wish to store another sender touch the NEXT key EDITING AND DELETING SENDER INFORMATION Use this procedure when you need to edit sender information or delete a sender 1 Perform steps 1 and 2 of STORING SENDER INFORMATION on page 6 7 2 Touch the AMEND DELETE key The stored senders appear 3 Touch the one touch key of the send...

Page 72: ...en touched the letter entry screen appears 4 Enter a maximum of 6 characters for the index name Use the key to clear the displayed name and then enter the desired name When finished touch the OK key The new name appears in the screen of step 3 5 If you wish to program another index name repeat steps 3 and 4 When finished touch the OK key To edit a user index name re enter the name as explained in ...

Page 73: ...18 characters for the name Refer to page 7 29 of the operation manual for general information and copier operation for the procedure for entering letters 4 Touch the SETTINGS key 5 Touch the keys for the settings you wish to store For the detailed procedures for each of the settings refer to the explanations of those features on the following pages RESOLUTION page 2 18 EXPOSURE page 2 18 ADDRESS B...

Page 74: ...step 1 3 To edit the program follow the same procedure as for storing the program To delete the program touch the DELETE key and then touch the YES key in the confirmation screen that appears 1 On the MX M350N 450N or on a model with the network expansion kit with hard drive installed 2 Without the network expansion kit with hard drive NOTE Up to 500 1 300 2 destinations can be stored in a program...

Page 75: ...nly encountered problems Be sure to read this chapter if you experience difficulty while using the machine Page TROUBLESHOOTING 7 2 IF YOUR E MAIL IS RETURNED 7 3 IF A TRANSMISSION ERROR OCCURS 7 3 CHECKING THE IP ADDRESS 7 4 IMPORTANT POINTS WHEN USING SCAN TO E MAIL 7 5 ...

Page 76: ...ng an A4 8 1 2 x 11 original using a B5 5 1 2 x 8 1 2 setting align the original using the scale at the left edge to fit the area you wish to scan into the B5 5 1 2 x 8 1 2 scanning area The scanned image is upside down or on its side Cause The original was not placed in the correct orientation Solution Place the original in the correct orientation Refer to page 4 4 of the operation manual for gen...

Page 77: ...ase the amount of data sent in the e mail transmission reduce the number of pages scanned Ask your mail server administrator what the data limit is for one e mail transmission Refer to page 7 5 Transmission takes a long time Cause When there is a large amount of image information the data file is also large and transmission takes a long time Solution In order to select resolution and data compress...

Page 78: ...TTINGS key The system setting menu screen will appear 2 Touch the LIST PRINT key 3 Touch the ALL CUSTOM SETTING LIST key Error Code Description of the Error CE 01 The network interface card is out of order CE 02 Cannot find the specified mail server or FTP server CE 03 The server was down during the scanning of the original CE 04 An invalid account name or password for the FTP server has been ente...

Page 79: ...down The images shown below will produce the file sizes shown below when scanned as A4 8 1 2 x 11 size originals If multiple images are scanned the file size will be approximately Size of each image as indicated above x Number of images scanned Although the actual limitation depends on your network environment a general guideline for the maximum file size for Scan to E mail is 2000 KB In cases whe...

Page 80: ...that are related to the network scanner and Internet fax functions Administrators should read this chapter well to ensure correct use of the settings Page ADMINISTRATOR SETTINGS 8 2 ADMINISTRATOR SETTING LIST 8 2 USING THE ADMINISTRATOR SETTINGS 8 2 ABOUT THE SETTINGS 8 4 PRINTING OUT SETTINGS 8 10 ...

Page 81: ...vity report print select setting 8 7 Body text print select setting 8 7 I Fax send settings I Fax reception report on off setting 8 7 I Fax reception report request timeout setting 8 7 Rotation sending setting 8 7 Printing page number at receiver 8 8 Maximum size of data attachments 8 8 Number of resend times at reception error 8 8 I Fax receive settings Auto receive reduce setting 8 8 Reception c...

Page 82: ...eys that show the status of selections A box with a check mark means the function is on enabled and an unchecked box means the function is off disabled The on off status changes each time the box is touched C If the settings continue on the following screen s touch the and keys to move back and forth through the screens To return to the category selection screen touch the OK key D The currently se...

Page 83: ...t input next address key at broadcast setting You can select whether the NEXT ADDRESS key must be touched before entering the next destination when performing a broadcast transmission page 2 13 Normally the machine is set so that touching the NEXT ADDRESS key can be omitted except when the numeric keys are used to enter one full fax number after another full fax number in the fax mode Example Norm...

Page 84: ...al settings are as follows File type PDF Compression mode MMR G4 SPECIFIED PAGES PER FILE checkbox Not selected Maximum size of data attachments A limit on the size of file attachments can be set to prevent the transmission of excessively large image files If the size of the image file created by scanning the original exceeds the limit the image file is discarded The size limit for Scan to E mail ...

Page 85: ... volume key Auto wake up print Use this setting to select how the machine responds if an Internet Fax is received when the power switch is turned off the main power switch is turned on Auto wake up print is normally turned on which means that the machine automatically activates and prints the received Internet Fax If you turn off this setting received Internet Faxes will not be printed until the p...

Page 86: ...ximum size of data attachments Number of resend times at reception error I Fax reception report on off setting If the reception report function is enabled a reception report is requested Even if a destination is specified with the direct address input a dialog message will appear asking whether you request the reception report The setting is normally not turned on The reception report is returned ...

Page 87: ...e setting Set address for data forwarding POP3 communication timeout setting I Fax output tray setting Anti junk mail domain name setting Auto receive reduce setting When you receive an Internet Fax that includes the sender s name and number the received image is slightly larger than the standard size This setting lets you select whether to have the received image automatically reduced before prin...

Page 88: ... be set from 30 to 300 seconds in 30 second increments The default setting is 60 seconds Set the time by touching the and keys and then touch the OK key I Fax output tray setting This setting is used to select the output tray for received Internet Faxes The trays that can be selected will vary depending on what peripheral devices have been installed Anti junk mail domain name setting This setting ...

Page 89: ...MAIN NAME LIST key to print the anti junk mail domain name list Print this list when you wish to check the entered addresses and domains See page 8 9 Anti junk mail domain name setting The IMAGE SENDING ACTIVITY REPORT INTERNET FAX key or the IMAGE SENDING ACTIVITY REPORT SCAN key can be touched in the screen of step 5 to print an image sending activity report send receive Print this report when y...

Page 90: ...des detailed information on the specifications of the network scanner and Internet fax functions Page NETWORK SCANNER INTERNET FAX SPECIFICATIONS 9 2 NUMBER OF ITEMS THAT CAN BE STORED WHEN A HARD DRIVE IS INSTALLED AND WHEN NOT INSTALLED 9 3 ...

Page 91: ...0 600x600dpi Output modes 1bit pixel Halftone processing Error dispersion 200 300 400 600dpi File format Scan File type PDF TIFF Compression mode NONE MH G3 MMR G4 Internet Fax File type TIFF F Compression mode MH G3 MMR G4 File creation method Specified pages per file One file for all pages Scan destinations Scan to FTP Scan to Desktop Scan to Network Folder Scan to E mail Internet Fax Supported ...

Page 92: ...rk Folder destinations 2 Among these a combined total of 100 Scan to FTP Scan to Desktop and Scan to Network Folder destinations Item Models with hard drive installed Models without hard drive installed Number of storable destinations 999 1 500 2 Number of storable senders 999 500 Number of transmission reservations 94 47 Maximum number of broadcast transmissions 500 300 Number of addresses storab...

Page 93: ...OPERATION MANUAL for image send MXM450 EX1 IMAGE SEND ...

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