Problems and Solutions
127
11. T
roub
le
-
s
hooti
n
g
Reception and copying problems
The power is on, but no
transmission takes place.
• Make sure that the receiving machine has fax
paper.
• Make sure that the telephone line cord is plugged
into the TEL. LINE socket, and not the TEL. SET
socket.
• If the receiving machine is in manual mode with no
attendant, reception will not be possible.
• If the receiving machine is not a Sharp model,
make sure it is G3 compatible.
• Check the display for error messages.
• Pick up the handset and check for a dial tone. Call
the receiving machine by normal (manual) dialling,
and confirm its response.
Nothing is printed at the
receiving end.
• Make sure that the document for transmission is
placed face down in the feeder.
A distorted image is
received at the other end.
• Noise on the telephone line may cause distortion.
Try sending the document again.
• Make a copy of the document on your fax. If the
copy is also distorted, your fax may have a
problem. If the problem persists, call for service.
Problem
Check and remedy
The power is on, but no
reception takes place.
• Make sure the wall socket is connected to the TEL.
LINE socket, and not the TEL. SET socket.
The printing paper comes
out blank when you try to
receive a document.
• Make sure that the document is loaded properly in
the feeder of the transmitting machine. Make a
copy to confirm the printing ability of your machine.
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