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11. Troubleshooting
Problems and Solutions
Line error
Dialling and transmission problems
Problem
Check and remedy
LINE ERROR appears in
the display and/or a
transaction report is
printed out with COM. E-
and a number from 0 to 1,
2, 3, 4, 5, 6, or 7 in the
NOTE column.
• Try the transaction again. If the error persists,
check the following:
• Check the connection. The cord from the TEL.
LINE socket to the wall socket should be no longer
than two meters.
• Make sure there are no modem devices sharing the
same telephone line.
• Check with the other party to make sure their fax
machine is functioning properly.
• Have your telephone line checked for line noise.
• Try connecting your fax to a different telephone
line.
• If the problem still occurs, your fax machine may
need service.
Problem
Check and remedy
No dial tone when you
pick up the handset or
press the SPEAKER key.
• Make sure the handset cord is connected to the
correct socket. See Handset in Connections in
Chapter 1.
Dialling is not possible.
• Make sure the power cord is properly plugged into
a power outlet.
• Make sure that the telephone line is properly
connected to both the TEL. LINE socket and the
wall socket.
• Make sure that the fax is set to the correct dialling
mode for your telephone line. See Option Setting 9
in Chapter 8.
all-fo885HK.book Page 126 Monday, December 25, 2000 10:49 AM