Sensaphone IMS-1000 User Manual Download Page 3

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Important Safety Instructions

Your IMS-1000 has been carefully designed to give you years of safe, reliable performance. As with all 
electrical equipment, however, there are a few basic precautions you should take to avoid hurting your-
self or damaging the unit:

• Read the installation and operating instructions in this manual carefully. Be sure to save it for 

future reference.

• Read and follow all warning and instruction labels on the product itself.
• To protect the IMS-1000 from overheating, make sure all openings on the unit are not blocked. Do 

not place on or near a heat source, such as a radiator or heat register. 

• Do not use your IMS-1000 near water, or spill liquid of any kind into it.
• Be certain that your power source matches the rating in the specifications of this manual. If you’re 

not sure of the type of  power supply to your facility, consult your dealer or local power company.

• Do not allow anything to rest on the power cord. Do not locate this product where the cord will be 

abused by persons walking on it. 

• Do not overload wall outlets and extension cords, as this can result in the risk of fire or electric 

shock.

• Never push objects of any kind into this product through ventilation holes as they may touch 

dangerous voltage points or short out parts that could result in a risk of fire or electric shock.

• To reduce the risk of electric shock, do not disassemble this product, but return it to Sensaphone 

Customer Service, or another approved repair facility, when any service or repair work is 
required. Opening or removing covers may expose you to dangerous voltages or other risks. 
Incorrect reassembly can cause electric shock when the unit is subsequently used.

• If anything happens that indicates that your IMS-1000 is not working properly or has been 

damaged, unplug it immediately and follow the procedures in the manual for having it serviced. 
Return the unit for servicing under the following conditions:

1. The power cord or plug is frayed or damaged.
2. Liquid has been spilled into the product or it has been exposed to water.
3. The unit has been dropped, or the enclosure is damaged.
4. The unit doesn’t function normally when you’re following the operating instructions.

• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a 

remote risk of electric shock from lightning.

• Do not use the telephone to report a gas leak in the vicinity of the leak.
• To reduce the risk of fire or injury to persons, read and follow these instructions:

1. Use only the specified type and size battery.
2. Do not dispose of the battery in a fire. The cell may explode. Check with local codes for 
possible special disposal instructions.
3. Do not open or mutilate batteries. Released electrolyte is corrosive and may cause 
damage to the eyes or skin. It may be toxic if swallowed.

Summary of Contents for IMS-1000

Page 1: ...IMS 1000 User s Manual Version 1 4 SENSAPHONE...

Page 2: ...control Sensaphone also cannot guarantee that changes in equipment made by other manufacturers and referred to in this manual will not affect the applicability of the information in this manual Copyri...

Page 3: ...e or electric shock To reduce the risk of electric shock do not disassemble this product but return it to Sensaphone Customer Service or another approved repair facility when any service or repair wor...

Page 4: ...Wenn Sie nicht wissen welche Art von Stromquelle in Ihrer Anlage zum Einsatz kommt wenden Sie sich an Ihren H ndler oder den rtlichen Energieversorger Keine Gegenst nde auf dem Netzkabel abstellen Die...

Page 5: ...erwenden die nach Typ und Gr e der Herstellerempfehlung entsprechen 2 Akkumulatoren nie ins Feuer werfen Es besteht Explosionsgefahr Gesetzliche Entsorgungsvorschriften beachten 3 Akkumulatoren nicht...

Page 6: ...y If possible they will notify you in advance But if advance notice isn t practical the telephone company may temporarily discontinue service without notice and you will be notified as soon as possibl...

Page 7: ...oes not guarantee the equipment will operate to the user s satis faction Before installing this equipment users should ensure that it is permissible to be connected to the facili ties of the local tel...

Page 8: ...aurice Szmurlo and Johan Van den Brande Permission has been granted to copy distribute and modify gd in any context without fee including a commercial application provided that this notice is present...

Page 9: ...RANTY LIMITATION OF DAMAGES AND DISCLAIMER OF LIABILITY FOR DAMAGES THE WARRANTOR S OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT AT THE WARRANTOR S OPTION AS TO RE...

Page 10: ...e Agreement or other Agreement provided by Warrantors to purchaser The agreement between the Warrantors and the Purchaser including but not limited to the terms and conditions herein shall not be gove...

Page 11: ...R LIMITED WARRANTY ix Chapter 1 Installation 19 Introduction 19 Features 19 Technical Support 19 About This Manual 19 INSTALLATION and CONFIGURATION 20 Physical Description 20 Front Panel Layout 20 RJ...

Page 12: ...0 Communications Specifications 30 Environmental Monitoring 30 Chapter 2 IMS 1000 Programming 31 Introduction 31 Configuring the System Settings 31 System Settings 31 Network Settings 32 Remote Web Pa...

Page 13: ...d Assignment 45 Channel View 47 History 47 Viewing History 48 Exporting Data 48 Deleting Eventlog Records 48 Deleting Datalog Records 48 SMTP Error messages 48 Saving and Loading Programming 49 Updati...

Page 14: ...allation 59 Hidden cable surface installation 60 Visible cable surface installation 60 Configuration 61 Fahrenheit Celsius Selection 61 Sensor Template factory default 62 Specifications 62 IMS 4811 Ro...

Page 15: ...installation 69 Visible cable surface installation 69 Configuration 70 Sensor Template factory default 70 Specifications 70 IMS 4814 Ultra Low Temperature Sensor 71 Installation Instructions 71 Intro...

Page 16: ...ifications 78 IMS 4830 Water Detection Sensor 79 Installation Instructions 79 Introduction 79 Cabling 79 Extending the WaterRope 79 Cascading Water Sensors 79 Mounting 80 Configuration 80 Sensor Templ...

Page 17: ...e 90 Installation Instructions 90 Introduction 90 Package Contents 90 Wiring the Contact 90 Cabling 90 Mounting 91 Configuration 91 Sensor Template factory default 92 Specifications 92 IMS 4851 4 20mA...

Page 18: ...00 Sensitivity Adjustment 100 Sensor Template factory default 101 Specifications 101 IMS 4862 Smoke Detector Sensor 102 Installation Instructions 102 Introduction 102 Cabling 102 Mounting 102 Configur...

Page 19: ...des the following key features n Eight sensor inputs to monitor environmental conditions and or alarm contacts from other computer equipment such as UPS systems n 10 100BASE T Ethernet port n Internal...

Page 20: ...tted data yellow Phone Jack optional Connect the IMS 1000 s Phone jack to a standard 2 wire analog phone line The unit dials using touch tones with loop start only The IMS 1000 will recognize ringer f...

Page 21: ...n SLOW BLINK Red ON Mode 6 Sensor in trouble Green QUICK FLASH Red QUICK FLASH USB Expansion Port The USB expansion port is reserved for future IMS 1000 accessory devices Check www sensaphone com or c...

Page 22: ...adapter attaches to the con nector The unit can be powered from a 9VDC 1AMP transformer connected to 115VAC 60Hz ON OFF Switch The on off switch connects main power and battery power to the system Not...

Page 23: ...tach the unit to the equipment rack using two pan head screws per side Tighten the screws with a Phillips screwdriver 3 Plug the power adaptor into a 115VAC 60Hz outlet Figure 3 Rack mounted unit Tabl...

Page 24: ...analog signal which must connect directly to the IMS 1000 The path from the sensor to the IMS unit CANNOT pass through a network Hub or Switch Network Configuration The IMS 1000 is designed for insta...

Page 25: ...hen you will have to use one of the following methods to change the IP of the IMS 1000 for the first time NOTE It is highly recommended that you consult all network configurations and settings changes...

Page 26: ...settings You can now connect your IMS 1000 to your network Parameter Descriptions MAC Address This is the Media Access Control address which in general terms is the hardware address for the IMS 1000...

Page 27: ...MS 1000 parameters from an SNMP console To enable the SNMP agent click in the Enable box You must also configure the Read Only and Read Write Community Strings The default settings for these are publi...

Page 28: ...needle nose pliers remove the connector with the black wire from the battery first Gently wiggle it off Step 7 Using needle nose pliers remove the connector with the red wire from the battery Step 8...

Page 29: ...arzer Leiter angeschlossen Mit der Spitzzange zun chst den Anschluss des schwarzen Leiters vom Akkumulator abtrennen Dazu den Anschluss vorsichtig mit der Spitzzange hin und her bewegen Schritt 7 Mit...

Page 30: ...1 75 h x 7 d x 14 w Weight lbs Backup Battery 6V 3 4AH sealed lead acid Backup Time Up to 3 5 Hours Ethernet 10 100 Base T 10 100Mbps USB Expansion port Voice Modem 33 6Kbps optional Fax Group 3 14 4K...

Page 31: ...ill need to be configured System Network Modem Voice Templates System Settings The System settings are used to describe and configure general properties of the system The infor mation entered into the...

Page 32: ...l section is where you must configure your e mail server settings To have the unit send e mail you need to set the SMTP Server name and the Return e mail Address If your SMTP servers requires authenti...

Page 33: ...ver requires authentication FTP Username Your user name for FTP access FTP Password Your password for FTP access Viewing the Remote Web Page To view the remote web page that the IMS 1000 uploaded you...

Page 34: ...oice message recording will be covered later in this chapter It is recommended that voice message recording be performed after all environmental sensors and IP Alarms are programmed into the unit Temp...

Page 35: ...vels are both read only The Status level can only see the Summary and Channels screens The User level can see everything can acknowledge alarms and switch the output but cannot make any changes The Ad...

Page 36: ...d the extension the call would be transferred In this case you can program the telephone number insert a w to wait for the auto attendant to answer and then add the extension you want dialed Example 5...

Page 37: ...23 0501 Fax Calls Enter the telephone number of the fax machine E mail Enter the e mail address SNMP Enter the SNMP server name or IP address Connect Environmental Sensors Once you ve configured the I...

Page 38: ...ult condition to qualify as an alarm event The sensor channel must remain beyond the limits or in a fault condition continuously for this entire period of time in order to become an alarm Custom Voice...

Page 39: ...an alarm to be dispatched the sensor must meet the following criteria a It must be Enabled for Alarm Delivery b It must have exceeded the programmed high or limit continuously for the duration of the...

Page 40: ...lence the alarm and return it to normal operating condition Configuring IP Alarms IP Alarm Setup Each IMS 1000 can monitor up to 16 IP addresses through pinging and port availability In addi tion IP d...

Page 41: ...ail ure If the number of consecutive failures exceeds the programmed number of Retries then a Ping Timeout alarm is tripped of Retries This is the number of times the programmed IP address is tested b...

Page 42: ...P Alarm This is used to prevent numerous alarms from occurring when common network infrastructure problems arise If the dependency device fails then all IP alarms that have this dependency will be tem...

Page 43: ...nding and wait time between attempts Set Status to Normal Update Last Response time and wait time between attempts Is IP Alarm Enabled for Alarm Delivery Are there any User Profiles with Contacts that...

Page 44: ...screen This will bring up the Camera Setup screen see below Enter the information about your camera in each of the fields Camera Setup Fig 10 If you are using custom URLs you may need to contact the...

Page 45: ...dial out This allows the system to identify and describe exactly where the problem is located which equipment is affected or which network device is not functioning Custom voice messages can be record...

Page 46: ...our messages When the unit answers it will ask for your User Code then it will speak the menu below Message recording is prompted with a beep Press any touch tone to end message recording For an Alarm...

Page 47: ...stores both datalog and eventlog history internally The datalog is a time stamped collection of input values that can be used to view and graph environmental conditions over time It can also store th...

Page 48: ...an be easily imported into other applications Options include the ability to save the file in CSV format or XML Note The exported data will represent only what you ve selected to query e g Filter Dele...

Page 49: ...y have recorded To save your programming to a file go to the Config asp page Click the Advanced tab then click the Download button To Load a programming file into your IMS 1000 click the Browse button...

Page 50: ...siren or other low voltage device The output is a Form C Normally Open Normally Closed mechanical relay and is rated for 1A 30VAC or 1A 24VDC A sample wiring diagram is shown below Alarm Light NO C NC...

Page 51: ...normal status Note The alarm must be enabled and the alarm recognition time must have expired Unacknowledged Alarm The output will turn on when any of the selected inputs has an unac knowledged alarm...

Page 52: ...arms that you would like to have control the out put Touch Tone Control If the output is set to Manual mode you can control it using touch tone commands over the tele phone To do this call the unit an...

Page 53: ...is important that you organize your user profiles accordingly Alarm Acknowledgment Alarms can be acknowledged five ways 1 By entering your Usercode using a touch tone telephone when prompted during a...

Page 54: ...0 PM Sample Fax message IMS 1000 ALARM REPORT TO John Smith CIO ABC Widgets Inc Information Technology FAX NUMBER 7779992233 FROM ABC Widgets Inc IMS 1000 Boston MA PHONE NUMBER 7779992000 ALARM MESSA...

Page 55: ...s that are currently beyond their limits or are in an alarm condition A sample of an environmental status report is listed below Items in italics are custom messages recorded by the user Channel 1 tem...

Page 56: ...1 minute in order for the unit to answer a call When you call in to the unit wait for the beep and then press a button on your touch tone tele phone If there are unacknowledged alarms the unit will sa...

Page 57: ...on can be accessed The following is a summary of the IMS 1000 items that can be fully accessed through SNMP n Edit Environmental input programming n Edit IP Alarm programming n Edit System programming...

Page 58: ...eparated by periods like this 1 3 6 1 x x xxxx x x x x OIDs for all MIB variables can be determined by browsing the MIB Below are some examples of the more common OIDs in the IMS 1000 Name iso org dod...

Page 59: ...ectly to the IMS 1000 environment input Caution The IMS sensors are not TCP IP devices and therefore should not be connected directly to any wiring infrastructure that is connected to network equipmen...

Page 60: ...ng the cable through the back of the sensor and connect it to the jack as shown in Figure 1 Attach the sensor to the wall using 6 tapping screws Secure the sensor cover by turning the two hex screws o...

Page 61: ...d configuration data remains unchanged and the sensor returns to normal operating condition Caution Removing a sensor for less than 60 seconds does not produce a trouble alarm Removing or unplugging a...

Page 62: ...High Temperature Limit 85 F Recognition Time 60 Seconds Reset Time 0 Seconds Data Logging Active Voice temperature wav Input Class Temperature Specifications Range 5 122 degrees F 15 to 50 degrees C H...

Page 63: ...ctly to the IMS 1000 environment input Caution The IMS sensors are not TCP IP devices and therefore should not be connected directly to any wiring infrastructure that is connected to network equipment...

Page 64: ...e sensor and connect it to the jack as shown in Figure 1 Attach the sensor to the wall using 6 tapping screws Secure the sensor cover by turning the two hex screws on the bottom of the cover countercl...

Page 65: ...is plugged in again or the connection is re established configuration data remains unchanged and the sensor returns to normal operating condition Caution Removing a sensor for less than 60 seconds doe...

Page 66: ...envi ronment input Caution The IMS sensors are not TCP IP devices and therefore should not be connected directly to any wiring infrastructure that is connected to network equipment as a hub router or...

Page 67: ...re Limit 85 F Recognition Time 60 Seconds Reset Time 0 Seconds Data Logging Active Voice temperature wav Input Class Temperature Specifications Range 5 140 degrees F Humidity 5 90 RH Sensor type solid...

Page 68: ...y to the IMS 1000 environment input Caution The IMS sensors are not TCP IP devices and therefore should not be connected directly to any wiring infrastructure that is connected to network equipment su...

Page 69: ...of the sensor and connect it to the jack as shown in Figure 1 Attach the sensor to the wall using 6 tapping screws Secure the sensor cover by turning the two hex screws on the bottom of the cover coun...

Page 70: ...ged in again or the connection is re established configuration data remains unchanged and the sensor returns to normal operating condition Caution Removing a sensor for less than 60 seconds does not p...

Page 71: ...atch cable from your structured wiring patch panel directly to the IMS 1000 environment input Caution The IMS sensors are not TCP IP devices and therefore should not be connected directly to any wirin...

Page 72: ...ouble alarm Sensor Template Input Name Transducer High Limit 100 Low Limit 0 Recognition Time 3 Seconds Reset Time 0 Seconds Data Logging Active Voice None Input Class Other Weight 3 oz 85 grams Speci...

Page 73: ...1000 environment input Caution The IMS sensors are not TCP IP devices and therefore should not be connected directly to any wiring infrastructure that is connected to network equipment such as a hub r...

Page 74: ...sensor and connect it to the jack as shown in Figure 1 Attach the sensor to the wall using 6 tapping screws Secure the sensor cover by turning the two hex screws on the bottom of the cover counterclo...

Page 75: ...te a trouble alarm When the sensor is plugged in again or the connection is re established configuration data remains unchanged and the sensor returns to normal operating condition Caution Removing a...

Page 76: ...00 environment input Caution The IMS sensors are not TCP IP devices and therefore should not be connected directly to any wiring infrastructure that is connected to network equipment such as a hub rou...

Page 77: ...of the sensor and connect it to the jack as shown in Figure 1 Attach the sensor to the wall using 6 tapping screws Secure the sensor cover by turning the two hex screws on the bottom of the cover coun...

Page 78: ...a trouble alarm When the sensor is plugged in again or the connection is re established configuration data remains unchanged and the sensor returns to normal operating condition Caution Removing a sen...

Page 79: ...sor 1 10 of WaterRope 5 Adhesive cable clamps 2 Plastic drywall anchors 2 6 Metal tapping screws 4 Rubber feet Cabling The water detection sensor connects to the IMS 1000 via an RJ 45 cable e g CAT5 c...

Page 80: ...anchors if necessary and attach the Water Detection Sensor using the two 6 tapping screws When installing the sensor on the floor attach the four rubber feet to the bottom of the enclosure Figure 2 Mo...

Page 81: ...ng in a different sensor at any time will cause a trouble alarm Sensor Template factory default Input Name Water Sensor Recognition Time 3 Seconds Reset Time 0 Seconds Data Logging Active Voice water...

Page 82: ...ews 4 Rubber feet Cabling The Power Sensor connects to the IMS 1000 via an RJ 45 cable e g CAT5 cable The connec tion from the sensor to the IMS 1000 can utilize your existing network wiring infrastru...

Page 83: ...ed to a wall or lie flat on the floor To mount the sensor to a wall install the two drywall anchors if necessary and attach the Power Sensor using the two 6 tapping screws When installing the sensor o...

Page 84: ...is plugged in again or the connection is re established configuration data remains unchanged and the sensor returns to normal operating condition Caution Removing a sensor for less than 60 seconds doe...

Page 85: ...wiring infrastructure For example the sensor may be installed in another room or another floor Connect the sensor to your structured wiring network via an RJ 45 jack At the other end connect a patch...

Page 86: ...he Properties screen for this sensor you must select the sensor type Current Sensor When a sensor is removed or the connection is disrupted the configuration data remains intact but the sensor will go...

Page 87: ...0 Seconds Data Logging Active Voice none Input Class Other Specifications Range 0 15 Amps 0 250 VAC 50 60 Hz Operating Temperature 5 104 F 15 to 40 C Operating Humidity 0 95 RH non condensing Accurac...

Page 88: ...Connect the sensor to your structured wiring network via an RJ 45 jack At the other end connect a patch cable from your structured wiring patch panel directly to the IMS 1000 environment input Caution...

Page 89: ...on data remains unchanged and the sensor returns to normal operating condition Caution Removing a sensor for less than 60 seconds does not produce a trouble alarm Removing or unplugging a sensor for m...

Page 90: ...r alarm contact to the terminal block labeled Input Insert 1 2 stripped bare wire into the slot and tighten the screw The slide switch selects between Normally Open NO and Normally Closed NC dry conta...

Page 91: ...on All IMS Solution sensors are auto configured when you plug them into the IMS 1000 When a new sensor is plugged into the IMS 1000 the configuration is set to the factory default via the Sensor Templ...

Page 92: ...t Time 0 Seconds Data Logging Active Voice dry contact wav Input Class Other Specifications Input Normally Open or Normally Closed dry contact Source Sense Voltage 14VDC Source Sense Current 10mA IMS...

Page 93: ...hown in the figure below Insert 1 2 stripped bare wire into the slot and tighten the screw The Current Flow light will glow steadily when current is flowing into the bridge from the transducer Note th...

Page 94: ...SAPHONE REMOTE MONITORING SYSTEM IMS 4851 Figure 3 Mounting the sensor Configuration The 4 20mA Bridge has a fixed table range of 0 100 for a 4 20mA signal This means that the displayed value in the C...

Page 95: ...any time will cause a trouble alarm Sensor Template factory default Input Name Transducer Recognition Time 3 Seconds Reset Time 0 Seconds Data Logging Active Voice None Input Class Other Specification...

Page 96: ...ing the Door Switch The door switch is usually installed to function in a normally closed position when the door or window or other portal on which it is mounted is closed The complete assembly is of...

Page 97: ...ucture that is connected to network equipment such as a hub router or switch Sensors use RJ 45 plugs and cables similar to those used with Ethernet devices Configuration All IMS Solution sensors are a...

Page 98: ...ifications Bridge Input Normally Open or Normally Closed dry contact Source Sense Voltage 14VDC Source Sense Current 10mA Cable Connector 7 cable with RJ 45 plug Operating Temperature Range 32 122 deg...

Page 99: ...ar from the IMS unit you may utilize your existing network wiring infrastructure For example the sensor may be installed in another room or another floor Connect the sensor to your structured wiring n...

Page 100: ...ll be set to the modi fied configuration When a sensor is removed or the connection is disrupted the configuration data remains intact but the sensor will go into trouble status and generate a trouble...

Page 101: ...etector wav Input Class Other Specifications Pyrosensor Dual element type Power Input 8 2 16 Vdc Current Consumption 8mA 12 Vdc Temperature Compensation Yes Alarm Period 2 sec 5sec Alarm Output N C 10...

Page 102: ...therefore should not be connected directly to any wiring infrastructure that is connected to network equipment such as a hub router or switch Sensors use RJ 45 plugs and cables similar to those used w...

Page 103: ...ce smoke detector wav Input Class Smoke Specifications Sensitivity 2 0 37 39 ft Contact Rating 2 AMP 28 VDC or 120 VAC resistive Heat sensor rating Fixed 135 F 57 C rate of rise 15 F min 8 3 C min Ope...

Page 104: ...or questions about installing any of these sensors please contact your local IMS Solution Reseller or VAR or contact the manufacturer directly at Phonetics Inc Tel 610 558 2700 901 Tryens Road Fax 610...

Page 105: ...nput by tripping all connected sensors Temperature sensors Heat or cool the sensor Motion sensors Have someone walk in front of the sensor Door window sensors open the door window Water sensors Apply...

Page 106: ...hat you have a Touch Tone telephone line The IMS 1000 will not be able to dial out if it s on a Pulse telephone line or a digital extension from a telephone system n The Contact telephone number may b...

Page 107: ...1000 Solution Manual IMS 4420 Axis Network Camera IMS 4421 Panasonic Network Camera IMS 4810 IMS 1000 Room Temperature Sensor IMS 4811 IMS 1000 Room Temperature Sensor w Display Fahrenheit IMS 4812 I...

Page 108: ...ease do the following 1 Turn the power switch on the rear of the unit Off 2 Disconnect all cables inputs and wiring and unplug the unit 3 Carefully pack the unit to avoid damage in transit Use the ori...

Page 109: ...Test Log...

Page 110: ......

Page 111: ...moving 43 Q Quick Start Guide Configure the Unit Properties 31 Default Username and Password 31 R Realtime Strip Chart 38 S Sensors 56 101 IMS 4810 Room Temperature Sensor 56 59 Cabling 56 Configurati...

Page 112: ...ns 97 98 Mounting 68 69 96 97 Sensitivity Adjustment 97 Specifications Defaults 98 IMS 4862 Smoke Detector Sensor 99 100 Cabling 99 Configuration 99 Mounting 99 Specifications Defaults 100 Technical S...

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