If a problem occurs ...
S1 DIGITAL
| 23
If a problem occurs ...
If a problem occurs that is not listed in the above table or if the problem
cannot be solved with the proposed solutions, please contact your local
Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at www.sennheiser-
aviation.com > “Purchase Information” or www.sennheiser.com > “Service
& Support”.
Problem
Possible cause
Solution
Page
Power LED
H
does not light up
on switch-on
The batteries/
rechargeable
batteries are flat.
Charge the rechargeable
batteries or replace the
batteries.
9
The aircraft fuse is
defective.
Check the aircraft fuse.
–
No audio signal
during
Bluetooth
connection
The headset is
switched off.
Switch the headset and
the
Bluetooth
function
on.
15
The headset is not
paired with a
Bluetooth
device.
Pair the headset with
the audio source again.
11
The
Bluetooth
function is switched
off.
Switch the
Bluetooth
function on.
15
Headset cannot
be paired
The pairing does not
work.
Check if the audio
source supports the
A2DP profile.
If not, use one of the
optional stereo audio
transmitters.
24
The audio source is
switched off.
Switch the audio source
on
11
Headset does
not react to any
button press
The operation of the
headset is faulty.
Change the batteries/
rechargeable batteries.
9
No active noise
compensation
NoiseGard
TM
/digital
is switched off.
Switch NoiseGard
TM
/
digital on.
15
The aircraft fuse is
defective.
Check the aircraft fuse.
–
Very low volume
communication
even though
NoiseGard
TM
/
digital is
switched on
The volume is set
too low.
Increase the volume.
16
The headset is not
connected correctly.
Check the jack plug of
the headset.
8
Audio signal in
one ear only
You are receiving a
mono source but
the headset is set to
stereo operation.
Set the headset to
mono operation.
16
The Master
VOLUME
slide control
I
is
misadjusted.
Check the Master
VOLUME
I
slide
control.
16
Summary of Contents for S1 NOISEGARD
Page 1: ...S1 DIGITAL...
