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1193 05-2018

Sennheiser Communications 

⁄ 

S

Industriparken 27, DK-2750 Ballerup, Denmark

www.sennheiser.com

Contact information 
Support Portal:  

www.sennheiser.com/cco-support 

E-mail:  [email protected]  
Phone:  

Find your local support phone number and  

 opening hours here below. 

Asia-Pacific

Australia

T +61 2 9910 6700

8:00 - 17:00

China

T +86 1057319666

9:00 - 18:00

Hong Kong S.A.R., 

China

T +85 234128400

9:00 - 18:00

India

T 1 800 200 3632

9:00 - 18:00

Japan

T +81 364 068 919

9:00 - 18:00

New Zealand

T +64 (9) 580 0489

8:00 - 17:00

Singapore

T +65 6408 5143

9:00 - 18:00

South Korea

T +82 1544 1699

10:00 - 18:00

Europe

Austria

T +43 720880857

8:00 - 17:00

Belgium

T +32 28080784

8:00 - 17:00

Denmark

T +45 89882841

8:00 - 17:00

Finland

T +358 942450352

8:00 - 17:00

France

T +33 170610386

8:00 - 17:00

Germany

T +49 3030808045

8:00 - 17:00

Hungary

T +36 14088056

8:00 - 17:00

Iceland

T +353 15262572

8:00 - 17:00

Ireland

T +353 15262572

8:00 - 17:00

Luxembourg

T +352 27860234

8:00 - 17:00

Netherlands

T +31 20-8080956

8:00 - 17:00

Norway

T +47 23961052

8:00 - 17:00

Russia

T 8800-1008557

8:00 - 17:00

Spain

T +34 911238085

8:00 - 17:00

Sweden

T +46 844680895

8:00 - 17:00

Switzerland

T +41 315281132

8:00 - 17:00

United Kingdom

T +44 2035144072

8:00 - 17:00

Latin America

Brazil

T +55 1143807556

8:00 - 17:00

Mexico

T +52 5553502401

8:00 - 17:00

North America

Canada

T 1-800-895-7412

8:00 - 17:00

United States

T 1-800-895-7412

8:00 - 17:00

Middle East / Africa

United Arab Emirates

T 800 035703844

8:00 - 17:00

Summary of Contents for HeadSetup Pro

Page 1: ...Sennheiser HeadSetup Pro END USER MANUAL...

Page 2: ......

Page 3: ...4 2 3 Device service 4 3 Installing Sennheiser HeadSetup Pro 5 3 1 Installed by IT administrator 5 3 2 Manual installation by the end user 5 4 Getting started 6 4 1 Home 7 4 2 Details 8 4 3 Updates 8...

Page 4: ...s available in the desktop application Sennheiser HeadSetup Pro 1 3 Intended audience of this document The Sennheiser HeadSetup Pro Guide is intended for end users 2 System requirement 2 1 Hardware re...

Page 5: ...ll be provided to you The files should be placed in same folder If you are a freeware user then you get the Sennheiser HeadSetup Pro installer from the Sennheiser website Step 1 Right click on the set...

Page 6: ...rs and the application itself When Sennheiser HeadSetup Pro is running it can be accessed by right clicking the application icon located in the notification bar Double click on the icon to view the ap...

Page 7: ...view of connected devices will help you to manage updates efficiently The number of shown subjects per page is set to a maximum of four devices If the number exceeds four navigation arrows will help...

Page 8: ...tails page which will access the latest available device information at www sennheiser com cco 4 3 Updates In the menu Updates all connected devices are listed together with a status about the install...

Page 9: ...w will appear if you try to update a Bluetooth device like Sennheiser PRESENCE not connected to an USB port using a USB cable Product Installed Version File Name Select File DW Pro 2 3 1 0 Select Firm...

Page 10: ...ration feature is always disabled and user can t change those features User preference configuration feature is always enabled and end user can change those features according to his her preference an...

Page 11: ...headset call control Check Disable Call Control box and click on the Save button to enable this feature When enabled call control from the default headset will be used only for Microsoft Office Commun...

Page 12: ...Integration This is a support for Busy Light Integration with Softphone status and busy indication in Softphone On Setting Busy light option to enable Busy light integration option is displayed which...

Page 13: ...ce is deployed by your IT administrator the device specific update button will be activated Simply press the Update button to execute the device update If buttons are greyed out no updates are availab...

Page 14: ...department or to Sennheiser support in case that is needed Help User guide Clicking this menu item opens the user guide Check for Updates Clicking the Check for updates menu item will trigger the appl...

Page 15: ...panel window Step 5 In the Programs and Features dialog box click Yes Step 6 A progress bar will track the uninstalling of the application 5 2 Uninstalling using the setup file Step 1 Open Sennheiser...

Page 16: ...857 8 00 17 00 Belgium T 32 28080784 8 00 17 00 Denmark T 45 89882841 8 00 17 00 Finland T 358 942450352 8 00 17 00 France T 33 170610386 8 00 17 00 Germany T 49 3030808045 8 00 17 00 Hungary T 36 140...

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