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“Language”  

Select your preferred available language to be used in the application. 
Supported languages in the current release:

English - US

Japanese

Danish

Italian

Dutch

Portuguese

French

Russian

German

Spanish

Korean

Turkish

“Help – Logfile” 

The log contains technical details for Sennheiser HeadSetup™ Pro activities. If technical 
support related to the behavior of the application is requested, the log can be saved to a 
text file and mailed to your technical support for possible error tracing. 
Select “Exit” to terminate the application.

“Help – Send Logs”

 

Clicking the Send Logs menu item will open an Email where the logfile is attached. This 
can be used to send log information to the IT department or to Sennheiser support in 
case that is needed. 

“Help – User guide” 

Clicking this menu item opens. 

“the user guide Check for Updates” 

Clicking the Check for updates menu item will trigger the application to check for 
new updates or configurations available. The application will also automatically check 
for these based on a predetermined interval, so generally it is not required to do this 
manually unless instructed to. 

“Exit” 

Select Exit to terminate the application.

4.6 System Tray Icons 
Four different icons represent the different application statuses.

  No devices are connected.

  Default headset is connected and is idle (no call/call on hold/ringing).

  Default headset is connected and call is active.

  Default headset is connected and muted while call is active. 

Note: Call status is not supported for the Skype for Business softphone.

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SENNHEISER HEADSETUP™ PRO – END-USER MANUAL

Summary of Contents for HeadSetup Pro

Page 1: ...Sennheiser HeadSetup Pro END USER MANUAL...

Page 2: ......

Page 3: ...4 2 3 Device service 4 3 Installing Sennheiser HeadSetup Pro 5 3 1 Installed by IT administrator 5 3 2 Manual installation by the end user 5 4 Getting started 6 4 1 Home 7 4 2 Details 8 4 3 Updates 8...

Page 4: ...s available in the desktop application Sennheiser HeadSetup Pro 1 3 Intended audience of this document The Sennheiser HeadSetup Pro Guide is intended for end users 2 System requirement 2 1 Hardware re...

Page 5: ...ll be provided to you The files should be placed in same folder If you are a freeware user then you get the Sennheiser HeadSetup Pro installer from the Sennheiser website Step 1 Right click on the set...

Page 6: ...rs and the application itself When Sennheiser HeadSetup Pro is running it can be accessed by right clicking the application icon located in the notification bar Double click on the icon to view the ap...

Page 7: ...view of connected devices will help you to manage updates efficiently The number of shown subjects per page is set to a maximum of four devices If the number exceeds four navigation arrows will help...

Page 8: ...tails page which will access the latest available device information at www sennheiser com cco 4 3 Updates In the menu Updates all connected devices are listed together with a status about the install...

Page 9: ...w will appear if you try to update a Bluetooth device like Sennheiser PRESENCE not connected to an USB port using a USB cable Product Installed Version File Name Select File DW Pro 2 3 1 0 Select Firm...

Page 10: ...ration feature is always disabled and user can t change those features User preference configuration feature is always enabled and end user can change those features according to his her preference an...

Page 11: ...headset call control Check Disable Call Control box and click on the Save button to enable this feature When enabled call control from the default headset will be used only for Microsoft Office Commun...

Page 12: ...Integration This is a support for Busy Light Integration with Softphone status and busy indication in Softphone On Setting Busy light option to enable Busy light integration option is displayed which...

Page 13: ...ce is deployed by your IT administrator the device specific update button will be activated Simply press the Update button to execute the device update If buttons are greyed out no updates are availab...

Page 14: ...department or to Sennheiser support in case that is needed Help User guide Clicking this menu item opens the user guide Check for Updates Clicking the Check for updates menu item will trigger the appl...

Page 15: ...panel window Step 5 In the Programs and Features dialog box click Yes Step 6 A progress bar will track the uninstalling of the application 5 2 Uninstalling using the setup file Step 1 Open Sennheiser...

Page 16: ...857 8 00 17 00 Belgium T 32 28080784 8 00 17 00 Denmark T 45 89882841 8 00 17 00 Finland T 358 942450352 8 00 17 00 France T 33 170610386 8 00 17 00 Germany T 49 3030808045 8 00 17 00 Hungary T 36 140...

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