Sennheiser HeadSetup Pro, End User Manual, Page: 4 / 16

1. Introduction
1.1 Product overview
Sennheiser HeadSetup™ Pro is an easy to use desktop application that enables an end-user
to keep Sennheiser UC devices connected to the PC and updated with the latest available
firmware.
It is a plug and play solution that interfaces with Sennheiser USB audio devices seamlessly
with a range of softphones via the embedded drivers.
Personal settings need to be configured when running the application for the first time.
Thereafter, Sennheiser HeadSetup™ Pro ensures that your headset interfaces with the
softphone seamlessly.
The device firmware, software and settings available in Sennheiser HeadSetup™ Pro are
deployed by the IT administrator in the company.
1.2 Scope of the document
This document provides installation steps and a description of functionalities available
in the desktop application Sennheiser HeadSetup™ Pro.
1.3 Intended audience of this document
The Sennheiser HeadSetup™ Pro Guide is intended for end-users.
2. System requirement
2.1 Hardware requirement
To run the Sennheiser HeadSetup™ Pro application, your computer must meet the following
minimum requirements:
– Processor:
Minimum 1.6 gigahertz (GHz) or faster processor
– RAM: 2 gigabytes (GB) RAM
– Hard disk space: 500 MB
2.2 Operating system requirements
Windows operating systems Win7 and newer are supported.
2.3 Device service
For the IT administrator to be able to deploy updates and perform asset management to the
end-users, the Sennheiser HeadSetup™ Pro application must be running in the background
on an end-user PC.
The end-user with a unique email address must be enrolled to an active directory to have
Sennheiser HeadSetup™ Pro installed.
The Sennheiser HeadSetup™ Pro will run in the background and monitor for any connected
Sennheiser devices.
4 SENNHEISER HEADSETUP™ PRO – END-USER MANUAL