20
TD140-038.11 | Version 1.1 | 22 March 2019
Error message
Meaning
Recommended action
Error electricity meter
Communication fault with one/several power meters (ac
-
cording to connection variant). Causes:
•
Erroneous configuration for the "House power meter" in
the configuration wizard
•
Erroneous power meter selection
•
Faulty BUS installation
A technician must be called.
Connection error (grid-pro
-
tection)
There is a grid connection fault at the mains connection,
preventing the connection to a supply network.
A technician must be called.
Rotary field error (grid-pro
-
tection)
Mains connection has detected a fault of the supply
network and is preventing connection to the grid. Possible
causes:
•
Voltage too high/too low (AC cabling of insufficient
cross-section and/or cable too long, poor grid at the feed
point into the house, too much or too little generation
and/or consumption in the domestic power network)
•
Frequency too high/too low
•
Phase displacement between L1/L2/L3 too large
•
Output capacities too high
If the error message persists (>12 h), a
technician must be called.
Relais error (grid-protec
-
tion)
Grid network protection is defective and must be replaced.
A technician must be called.
Error inverter communi-
cation
Communication fault between MCU and SENEC.Inverter.
A DC-switch may be disconnected.
Switch it on again.
If this is not changed, a technician must
be called.
No server connection
No connection to the mein-senec.de for a continuous
24 hour Internet connection. Normal operation starts up
automatically once the connection is restored.
Perform a router restart. Also check all
network connections.
If this is not changed, a technician must
be called.
Man. safety charge error
An error occurred during the manually triggered safety
charging.
A technician must be called.
Emergency charge: error
Error during automatic emergency charge. The battery mod
-
ules will pass into sleep mode.
A technician must be called.
NPU error
Communication fault between MCU and NPU.
A technician must be called.
Faulty SD card
Faulty SC card in the MCU.
A technician must be called.
Safety charge error
An error occurred during safety charging.
A technician must be called.
