FR
53
Troubleshooting/SELVE Service Hotline
9. Troubleshooting
Problem
Cause
Solution
Radio motor does not work
Electric connection defective Check the connection
No transmitters programmed Programm transmitter
Transmitter out of range or
batteries discharged
Bring transmitter into range
or insert new batteries
Programm new transmitter
Thermal protection switch has
triggered
Wait for 5 to 20 minutes
Radio motor does not per-
form a short motor at initial
operation
Electric connection defective Check the connection
End positions are already set Programm transmitter, then
reset radio motor to state at
delivery
End positions are already set
in the radio motor and a
transmitter is programmed
Programm new hand trans-
mitter, then reset radio motor
to state at delivery
UP and DOWN directions are
switched
End positions set incorrectly
Reset end positions
Radio motor has stopped
automatically when moving
DOWN
Blockage/obstacle recognition
has triggered
Remove obstacle, check cur-
tain run
Radio motor has stopped
automatically when moving
UP
Overload recognition has trig-
gered
Remove obstacle, check cur-
tain path, possibly select
stronger motor
10. SELVE Service Hotline
Hotline: Phone +49 2351 925 299
Download the operating manuals
at www.selve.de oderor QR scan