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Agility 3 User Manual

Page 18

Installer Reset

Your monitoring station (MS) or installer can reset your system remotely or locally
from the keypad.

To enable local reset by your installer you may need to authorize him using the
master code after the installer enters his code. A one hour time window is opened for
the installer to program user functions and be able to reset your system locally

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Summary of Contents for Agility 3

Page 1: ...User Manual 9313 1881 ...

Page 2: ... system No part of its contents may be used for any other purpose disclosed to any person or firm or reproduced by any means electronic or mechanical without the express prior written permission of RISCO Group The information contained herein is for the purpose of illustration and reference only Information in this document is subject to change without notice Corporate and individual names and dat...

Page 3: ... Arming 14 Arming with troubles in the system 14 2 2 Disarming your system 15 System disarming 15 Partition disarming 16 Duress disarming 16 Disarming after an alarm 17 Resetting after an alarm 17 Anti Code Reset 17 Installer Reset 18 2 3 Sending a Panic Alarm 19 Chapter 3 Remote System Operation 20 3 1 Remote Phone Operation 20 Remotely Accessing the System 20 Voice Operations Menu 20 Receiving C...

Page 4: ...ns 36 Chapter 6 EN 50131 Compliance 37 Appendix A Keypad User Operations 38 Common Operations 38 Advanced Operations 38 LEDs Indication 40 Appendix B Remote Control User Operations 41 Common Operations 41 Advanced Operations 41 Status LED Buzzer Indications 42 Changing Remote Control PIN Code 42 Appendix C Installer Event Log Messages 43 Appendix D Web User Application 48 Logging In 48 The Main Pa...

Page 5: ...ility 3 with video verification is the ideal wireless solution for your residential and small commercial requirements This manual describes how to operate your system It will guide you through programming instructions for main system features as well as basic arming and disarming commands for the system 1 1 Key Features Up to 32 wireless zones 1 way or 2 way wireless detectors 4 optional wired zon...

Page 6: ...out the premises which provide external perimeter and internal burglary protection The system is supervised meaning that the panel checks the status of each sensor to detect problems If the panel detects trouble it will notify you with beeps and indicator lights on the panel itself The following diagram shows the components that make up the system ...

Page 7: ...onal 8 button remote control you can arm disarm send a panic alarm activate outputs and more Being bi directional the remote control receives a reply status indication via its 3 colored LEDs and internal buzzer siren from the panel for each command that it has sent to the panel For higher security commands can be defined to be activated with a 4 digit PIN code Agility 2 Way Wireless Keypad Using t...

Page 8: ...figuration Software enables the installer to program the system and operate the system locally or remotely Web Application RISCO Group s interactive web application enables you to monitor control and configure your Agility system from any location In addition to all the capabilities of the Smartphone app with the web application users can also configure RISCO s PIR Camera settings such as the numb...

Page 9: ...sh Indicates low battery trouble Arm Alarm LED Red Condition Description On System armed Rapid flash Alarm Slow flash System in Exit delay Stay LED Red Condition Description On System armed at STAY Off System disarmed Ready LED Green Condition Description On System ready Off Open zones Slow Flash System is ready to be armed while a specially designated entry exit door remains open Trouble LED Ambe...

Page 10: ... the system the Agility announces the current system status by playing a pre recorded Status message Local Announcement messages Upon event occurrence or user s keypad operations the Agility can announce various local messages to residents SMS Messaging Using the GSM GPRS Module the system can send predefined SMS event messages to a remote Follow Me FM telephone number informing you of the status ...

Page 11: ...on alarm Continues rapid beeping Fire alarm Staggered rapid beeping Exit delay Slow buzzer beeps until the Exit Delay time period expires Entry delay Slow buzzer beeps until the Entry Delay time period expires Confirm operation A one second tone Reject operation Three rapid error beeps Arm Disarm squawk 1 siren chirp System armed 2 siren chirps System is disarmed 4 siren chirps System disarmed aft...

Page 12: ...system will be indicated by the system Your Agility offers the following kinds of arming Note If you are unable to arm the system press the status key to view system messages Away Full arming Away arming prepares all of the system s intrusion detectors to activate an alarm if violated and is used when leaving the premises The system will arm after the designated countdown time Exit delay and a loc...

Page 13: ...f defined Advise with your installer Send SMS Code H example 1234H Click Part Arm Partition arming One of the Agility s advantages is its ability to divide the system in up to 3 partitions Each partition may be managed as a separate security system each of which can be armed and disarmed individually regardless of the condition of the other Partitions can be armed or disarmed one at a time or all ...

Page 14: ...h troubles in the system If required and defined by your installer all troubles in the system should be confirmed to enable the arming operation while performing arming from the wireless keypad When trying to arm the system with troubles the display will show a System Troubles message Press the key to view the troubles in the system Scroll down the troubles list to view all troubles in the system ...

Page 15: ...olice investigation should you consider that the burglar is no longer on your premises and you can re enter In special cases if programmed by your installer arming the system after an alarm might require a technician code For more information refer to your installer Your Agility offers the following kinds of disarming System disarming Disarming deactivates the partitions assigned to the specified ...

Page 16: ...tion refer to page 23 Duress disarming If you are ever coerced into disarming your system you can comply with the intruder s wishes while sending a silent duress alarm to the Central Station To do so you must use a special duress code which when used will disarm the system in the regular manner while simultaneously transmitting the duress alarm Confer with your installer which of the user s codes ...

Page 17: ...n alarm might require a technician code For more information refer to your installer Note Your installer can define the number of times 0 15 that an alarm will be sent from the same detector during one arming period This is usually used to prevent an alarm from a malfunction detector an environmental problem or incorrect installation Resetting after an alarm Your installation company can define th...

Page 18: ...t your system remotely or locally from the keypad To enable local reset by your installer you may need to authorize him using the master code after the installer enters his code A one hour time window is opened for the installer to program user functions and be able to reset your system locally ...

Page 19: ... define these keys to be set as panic keys These keys can be either disabled or used to establish a service call to your Monitoring Station If defined by your installer pressing simultaneously for 2 seconds will send a fire alarm and pressing simultaneously for 2 seconds will send a special emergency or medical alarm Press the small blank button if defined Note Your installer can define the small ...

Page 20: ...til the system picks up After the system picks up a short tone is heard Note When the system picks up all phones on the same line are effectively disconnected and cannot be used depending on installer wiring 4 Enter your 2 digit remote access code within 5 seconds Default code 00 The following message is announced Hello Please Enter Your User Code Followed By Enter your user code followed by Defau...

Page 21: ...ms you of security situations for example intrusion or fire by calling you and announcing a pre recorded event announcement message followed by the Acknowledge menu The system can call up to 16 Follow Me numbers enabling you a relative or neighbor to be informed of the security situation You can then take the appropriate action whether this is to inform the authorities or acknowledge the event and...

Page 22: ...owledges the event and stops the system from calling the next FM numbers to report the event Press 2 followed by the code Acknowledge and access the Operations menu The Operations menu lists the available options for remotely operating your system Press 3 followed by the code Listen In and Talk This option enables you to perform bi directional communication Press 6 followed by the code Repeat the ...

Page 23: ...in distress Service call The Service Call feature enables you to call the Monitoring Station by pressing a key To establish the service call press the button on the main unit or press simultaneously the buttons on the bi directional keypad Note The Service call should be defined by your installer 3 2 SMS Operation SMS Remote Control The Agility enables you to perform remote control operations usin...

Page 24: ...one or from an SMS website Command words are not case sensitive A separator between command words is not required although it is accepted SMS Confirmation Message A confirmation message following a SMS operation is sent to the user upon request by adding the letters RP at the end of the SMS messages listed below Example 1234 A RP A confirmation message following an arming operation will be sent to...

Page 25: ...he sticker located on the side of the panel Once defined you will be able to use your app or the web from www riscocloud com Use login email address and password as defined during the registration process The password is the user code for your alarm system Smartphone Operations The following listing describes the actions you can perform from the smartphone application Full Arm Stay At Home Arm Ful...

Page 26: ...rical keys are used to input the numeric codes that may be required for arming disarming or used to activate specific functions 4 1 User Codes To perform many of the Agility functions a security code often called a user code must be used Each individual using the system is assigned a user code which in turn is linked to an Authority Level Those with a higher authority have access to a greater numb...

Page 27: ...will see the option New Change Press 6 Using the arrows scroll to select the User Index number to which you want to assign a user code and press Note In the Agility system the User Index number is from 00 to 31 where 00 belongs to the Grand Master 7 Enter the new code and then re enter the code If successful a single confirmation beep is sounded if not 3 quick error beeps are sounded 8 Repeat the ...

Page 28: ...by the user tag Adding a Proximity Tag The Grand Master can assign a tag to any user in the system Each proximity tag can be assigned to only one user To add a proximity tag 1 Press 2 Enter your user code 3 Using the arrow keys scroll to the option Codes Tags from the User Functions menu and press 4 Scroll to Proximity Tags and press 5 Select the option New Change Press 6 Using the arrows scroll t...

Page 29: ...revious procedure See Setting Changing User Codes 2 Scroll the menu to the option Delete by tag Press 3 Within 10 seconds approach the proximity tag at a distance of 1 to 2 cm from the keypad s keys A confirmation message will be displayed 4 3 Defining Follow Me Destinations In the case of an alarm or event the system can initiate a phone call to a designated telephone send an SMS send an E mail o...

Page 30: ...operations This is performed by defining weekly programs by your installer Each program can be defined with up to two time intervals per day during which the system automatically performs one of the following functions Automatic Arming Disarming An arming program automatically arms and disarms the system during your required time intervals Automatic UO Activation A UO home appliance activation pro...

Page 31: ... to perform your required series of commands making a note of every key you press while doing so Notes Macros cannot be programmed to perform disarming commands Macro keys are not available in the slim keypad To program a macro 1 In the Macro menu select a macro A B or C and press 2 Enter the sequence of characters according to the following table Key Represents Used to enter numerical characters ...

Page 32: ...Macro X activated 4 6 Complete Menu of User Functions The Agility comes with a variety of selectable user functions that become available when you enter the User Functions mode The following section lists these functions Note Although these functions are in the User Functions menu you can ask you installer to program some of them for you To enter the User Functions mode press followed by your user...

Page 33: ...system to Normal Operation mode installer code or an Anti code must be entered Entering the code supplied by the installer at this location will restore the system to the Normal Operation mode Advanced Prepaid SIM Check Credit Use this function to receive information by SMS or Voice of the credit level in your prepaid SIM card For more information refer to your installer Advanced Prepaid SIM Reset...

Page 34: ...e Define Used to define Follow Me destinations phone number or Email address according to its type Voice message SMS or E mail Test FM Used to test Follow Me reporting Codes Tags Use this menu to set tags and user codes in the system For detailed information refer to Chapter 4 page 26 Clock Time Date Allows the setting of the system time and date This definition is required for setting the schedul...

Page 35: ...ter User Installer Allows the display of any previously entered service information Name and phone Macro Enables the installer or GM to record a series of commands and assign them to a macro For more information refer to section 4 5 Macro keys page 31 ...

Page 36: ...nd by 20mA Communication 60mA IP Card 90mA Max Backup Battery Sealed Lead Acid Battery 6V 3 2Ah Battery Dimensions HxWxD 67mm x 134mm x 34mm Internal Siren intensity 90 dBA 1m Operating Temperature 10 C to 40 C 14 F to 104 F Storage temperature 20 C to 60 C 4 F to 140 F Physical Characteristics Dimension HxWxD 268 5 mm x 219 5 mm x 64 mm 10 57 x 8 64 x 2 52 inch Weight Without battery 1 31Kg Full ...

Page 37: ...9999 are acceptable Invalid codes cannot be created since after 4 digits have been typed Enter is automatic Codes rejection occurs only when trying to create a code that does not exist Possible physical keys calculations Physical keys are implemented in the Wireless Remote Controls It is assumed only a user can have remote controls so having a physical key is considered as access level 2 Each remo...

Page 38: ...by code or proximity tag Full Disarm Press followed by code or proximity tag Consult your installer for the operations defined with a code For optimal use of the proximity tag use it from a distance of 1 2 cm 0 4 0 7 from the center of the keypad s door For Stay Arming with no entry delay press the key for two seconds Advanced Operations Operation1 Quick Operation High Security Mode Away Arming Pa...

Page 39: ... Use the keys to adjust the keypad s display contrast and press Output Control A B C 2 Press and hold button for 2 seconds Press button for 2 seconds followed by code or proximity tag View Last Alarm Hold button for two seconds View System Status Short press on LCD display Long press on LCD display voice Only LCD display Short press on followed by code or proximity tag LCD display voice Long press...

Page 40: ...keypad is turned on Not in Sleep Mode Ask your installer whether outputs control is applicable or not and which output is assigned to which key Ask your installer for the macro defined for each key Ask your installer for the keys definition LEDs Indication Key Function Blue Communication with the panel Red On Fully or partially armed Slow flash Exit delay Rapid flash Alarm Yellow Trouble in the sy...

Page 41: ... Status 3 Long 4 Long 4 Code Output Control4 A B C Long Long Code Panic Alarm simultaneously for 2 seconds Clear Operation5 Consult your installer which commands are defined with a code Pressing will cancel the Entry Delay time Pressing 4 will give status indication only by the LED of the remote control and not by local voice message Ask your installer which device is assigned to which key Use thi...

Page 42: ...ion 3 beeps Error 5 beeps Alarm Changing Remote Control PIN Code Each remote control can be defined by your installer to be activated with a unique PIN code To change the remote control PIN code from the remote control itself Note To change the PIN code it is mandatory to perform the following procedure in close proximity to the control panel Press the 4 simultaneously for 2 seconds Enter the remo...

Page 43: ...n Y armed by remote control ZZ Bell tamper Bell tamper alarm Bell tamper rst Bell tamper alarm restore Box tamper Box tamper alarm from main unit Box tamper rst Box tamper alarm restore Bypass Box Bell Box Bell tamper is bypassed Bypass code xx Bypass code XX has been used Bypass Trbl C xx System troubles were bypassed by user XX Bypass Zone xx Zone no XX is bypassed Cancel Alarm P x Cancel alarm ...

Page 44: ...from user no XX Enter program Entering installer programming from keypad or configuration software Exit Error Zn xx Exit error event from zone XX The zone was left open at the end of the exit time Exit program Exiting installer programming from keypad or configuration software False code False code alarm False restore False code alarm restore Fire Keypad y Fire alarm from wireless keypad Y Fire ma...

Page 45: ...le restored I O Battery Trbl I O module battery trouble alert I O Jamming I O module jamming alert I O Jamming Rstr I O module jamming alert restored I O Lost I O module is regarded as lost following supervision test I O Tamper I O module tamper alert I O Tamper Rstr I O module tamper alert restored IO Lost Restore The Agility received a signal from I O module after it has been regarded as lost IP...

Page 46: ...larm restore from the Listen In message box unit No Com IP card Communication failure between the Agility and IP card No comm I O Mdl Communication failure between the Agility and I O module No comm Siren y Communication failure between the Agility and siren Y No comm GSM No communication between the GSM GPRS Module and the Agility Phone fail If the phone line is cut or the DC level is under 1V Ph...

Page 47: ... Tamper alarm from wireless siren Y Tamper Zone xx Tamper alarm from zone no XX Tech alarm Zn xx Alarm from zone XX defined as Technical Tech rstr Zn xx Alarm restored from zone XX defined as Technical Tmp rstr Siren y Tamper alarm restore from wireless siren Y Unbyp Box Bell Box Bell reinstated from bypass Unbypass Zone xx Zone no XX is reinstated from bypass Unknown event Unknown event alert Use...

Page 48: ...trol Logging In This application is hosted by your service provider behind a secure firewall Access your account through the supplied portal address default www riscocloud com login page Enter your Username email Password and Pass PIN Code see Self registration page 25 alter the interface language as required and then click ENTER The Main Page After logging in your system s home page is displayed ...

Page 49: ...ding snapshots Video enables access activation and configuration of IP cameras Automation allows you to control and schedule automated lights and appliances in your home Help offers online explanations on how to use the Web Application plus FAQ and customer support options Status Bar The Status bar displays information on your system s status and the name of the user currently logged in Above the ...

Page 50: ...rkspace see the figure below Home Button On the main menu clicking HOME returns you to the Main page Arming and Disarming via the Web Application Arm and disarm the system using the System Operation Area buttons or upper right Arm button with Full Arm Part Arm dropdown When using the Web application the system is immediately armed On the Status Bar at page bottom the current system status is displ...

Page 51: ...s current users and enables you add edit and delete users as required Please note that this capability is available only to a user with a Master code the highest level of authorization Adding a New User To add a new user 1 Click ADD NEW USER at the bottom of the table the Add New User page opens 2 Enter the user s name in the field provided 16 characters max ...

Page 52: ...ser type 3 Enter the user s 4 digit passcode 4 Enter the user s passcode again for confirmation 5 Enter your Master code 6 Click Update Deleting a User To delete a user 1 Click Delete for the user you want to remove from the table the confirmation page opens 2 Click Yes to confirm Web Interface Users and Codes The Web Interface Users and Codes page provides a useful tool for managing your system s...

Page 53: ...ick a listing bottom displayed ADD NEW row to enable creation of a new user similar to the process of Self registration Change Password Click Settings then Change Password to change the password you use to login to the Web Application Verify Password ...

Page 54: ...em and will not generate an alarm when triggered To unbypass is to restore the zone effectively instructing the system to monitor activity from that zone All bypassed zones are automatically unbypassed when the system is disarmed Why would you need to bypass a zone If a window or door has been left open the system status will appear as Not Ready Nevertheless you may want to arm the rest of the sys...

Page 55: ...Agility 3 User Manual Page 55 Change Appearance On The Main Page menu click SETTINGS then Change Appearance to change the color scheme of your account ...

Page 56: ...il addresses or cellular telephone numbers for the alert messages or click Edit to modify and existing alert recipient 3 In the Name field enter the name of the contact to receive alerts 4 In the Email field enter the email address for email alerts 5 Alter the Alert Language specification as needed 6 To start receiving the events messages in the area below select the checkboxes according to the ev...

Page 57: ...dditionally you can see whether or not the event was reported to your monitoring service When the log is full the oldest events are automatically purged and are replaced by new events In addition to viewing the event log you may also save the log to a file HTML PDF or TXT or print the log For further details on how to use the Web Application refer to the Help menu included in the application To vi...

Page 58: ... provider to determine if it is applicable to your system Home Automation The Web Application allows you to control and schedule up to 16 automated lights and appliances in your home The application offers a comprehensive interface that enables you to view the settings for all of your automated devices at once and activate them The Automation page displays a table of your automated devices and eac...

Page 59: ...oes cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures a Reorient or relocate the receiving antenna b Increase the separation between the equipment and receiver c Connect the equipment to an outlet on a circuit different from that t...

Page 60: ...n charges or costs of installation or any liability for direct indirect or consequential damages or delay Seller does not represent that its product may not be compromised or circumvented that the product will prevent any personal injury or property loss by burglary robbery fire or otherwise or that the product will in all cases provide adequate warning or protection Buyer understands that a prope...

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