Sealy Posturematic Adjustable Base Inspire, Owner'S Manual

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15
Troubleshooting
REMOTE CONTROL LED ILLUMINATES
AND APPEARS NORMAL, BUT WILL NOT
OPERATE BED
•
Make sure the remote control is paired with the
adjustable base.
•
Check that the power cord is plugged into a
working electrical outlet. Unplug the power cord
from the outlet. After 30 seconds, plug it back in.
Press any button on the remote control and hold
until light on the remote control illuminates.
NO FEATURES OR FUNCTION OF THE
ADJUSTABLE BASE ACTIVATES
•
Make sure the remote control is paired with the
adjustable base.
•
Check that the power cord is plugged into a
working electrical outlet. Unplug the power cord
from the outlet. After 30 seconds, plug it back in.
Press any button on the remote control and hold
until light on the remote control illuminates.
•
Check that the surge protection device or electrical
outlet is not defective. Test the outlet by plugging
in another working appliance.
REMOTE CONTROL DOES NOT WORK OR
LIGHT UP
•
Check if the remote buttons light up when pressed.
If not, replace the batteries.
•
Remove batteries. Leave them out for 30 seconds
before putting them back into the remote control.
•
Scratch the terminals inside the remote's battery
compartment with a coin or key.
•
Make sure batteries are properly installed. Follow
the markings on the battery compartment.
HEAD OR FOOT SECTION ELEVATES
ADJUSTABLE BASE BUT DOES NOT RETURN
TO FLAT POSITION
•
Your adjustable base may be obstructed preventing
smooth operation. Remove obstructions from
around and under the bed.
•
Check that the head section is not too close to the
wall.
•
If a headboard is installed, check that it is not too
close to the edge of the mattress. Make sure there
is enough distance between the headboard bracket
and the mattress.
HEAD OR FOOT LIFT FUNCTION HAS MINOR
INTERFERENCE DURING OPERATION
•
Check the batteries in the remote control. Replace
with new batteries, if necessary.
•
Make sure that you are following the duty cycle
of the motors. Do not operate for more than two
minutes over a 20-minute period or approximately
10% duty cycle.
•
Press the lift buttons firmly and accurately.
•
Wireless remote control may be experiencing
common radio frequency interference from other
radio transmitting devices. Wait several seconds
and then try pressing the lift buttons again.
THE ADJUSTABLE BASE IS SQUEAKING
1. Remove any pin, nut, bolt or white bushing one at a
time.
2. Lubricate it by applying the grease with a cotton
swab. Using a lithium or spray lubricant is
recommended. (Lubrication can be obtained by
contacting Sealy Customer Care).
3. When placing the lubricated pin, nut, bolt, or white
bushing back onto the adjustable base, make sure
there is a looser tightening on the nut.
4. Additional solution: After completing these steps,
spray the pins, nuts, bolts, and white bushings with
a lubricant.
THE ADJUSTABLE BASE STUTTERS WHEN IN
MOTION
1. Clear any clutter or obstructions under and around
the adjustable base. Radio frequency interference
from other remotes or electronic devices may
affect normal operation.
2. Check the batteries in the remote.
3. Press the lift buttons firmly and accurately.
In the event the adjustable base fails to operate, investigate the problem and possible solutions provided below.