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© Sealevel Systems, Inc. eI/O Manual | SL9221 01/2023
TROUBLESHOOTING SEAMAX
Following these simple steps can eliminate most common problems.
1.
Read this manual thoroughly before attempting to install the device in your system.
2.
Uninstall any previous versions of the SeaMAX software before installing any new versions.
3.
Confirm that all screw terminal connections are correct and secure and that the correct
cables are being used, including network cables (crossover vs. patch cables).
4.
Use the MaxSSD utility, included in the SeaMAX software suite, to verify proper installation.
MaxSSD is designed to simplify the installation, configuration, and diagnostics of Sealevel
SeaI/O modules.
5.
Refer to the Troubleshooting Ethernet eI/O Modules and Factory Resetting Ethernet eI/O
modules sections on the following page for additional steps regarding eI/O modules.
6.
If these steps do not solve your problem, please contact Sealevel Technical Support. Our
technical support is free and available from 8:00 AM – 5:00 PM EST, Monday through
Friday. You can contact Technical Support via email at [email protected] or by phone
at +1 (864) 843-4343.