SCANVIEW ScanmateF6, Operator'S Manual

Page: 35 / 38

Scanner freezes when asked to do a reflection scan
The first reflection scan you make after turning on the scanner—or after
doing transmission scans—will take about three minutes longer than usual.
This may make it seem as if the scanner were “freezing,” but it is actually
normal procedure. The extra time is used to bring the reflection lamps up
to optimum scanning temperature in order to ensure consistent, high
quality scans.
To avoid extra waiting time, group your reflection scans together
whenever possible.
Scanning light does not come on
If the scanner tray moves normally, but no transmission and/or reflection
light appears, the relevant lamp or lamps need to be replaced.
• If there is no light when scanning transmission originals, replace the
transmission lamp as described in the “Maintenance” chapter of this
manual.
• If there is no light when scanning reflection originals, one or both of the
reflection lamps needs to be replaced. Please call your local ScanView
dealer, as this operation needs to be carried out by an authorized ScanView
support technician.
Light table does not light up (ScanMate F8 Plus)
If there is no light underneath the scanner tray on the ScanMate F8 Plus, one
or both of the viewing lamps needs to be replaced. Please call your local
ScanView dealer, as this operation needs to be carried out by an authorized
ScanView support technician.
Troubleshooting
ScanMate F6 / ScanMate F8 Plus • Operator’s Manual
6•3