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Troubleshooting
I see no controls in my PDF viewer.
Check Document Settings. You may have specified Hide Menu Bar, Hide Toolbar
or Hide Window Controls.
I cannot edit the PDF file.
If the source file was created by an imaging application, the PDF may not be
editable. Also check password protection, use the permission password to unlock
the file. If a recipient complains the file is not editable, decide whether or not to
supply the permission password.
I see unwanted text or pictures in the background or foreground.
Check that a watermark is not enabled by mistake.
I see jumbled text or pictures on the page, with items on top of each other.
Check that overlay was not used during PDF creation. If it was used intentionally,
check that the chosen files have content suitable for the overlay.
My PDF viewer will not open the PDF.
Check that the PDF version is suitable for your PDF viewer. For instance:
Versions up to 1.3 can be opened by version 4 of Adobe Acrobat.
Versions up to 1.4 can be opened by version 5 of Adobe Acrobat
Version up to 1.5 can be opened by version 6 of Adobe Acrobat.
Pictures have disappeared from the PDF.
Check the compression setting. The automatic setting must be 5 or above for
pictures to appear.
Pictures do not print well.
Check compression settings. Increase the resolution settings or raise the
automatic setting so that it is above 50. Screen display can tolerate lower
resolutions and higher compression, but for good-quality printing you should
reduce the compression.
