AltiTouch Plus User Guide 58
mute). Use the
Hold
softkey to hold and the back to
retrieve. Review the section
Handling Calls
.
Why does the phone hang-up or drop calls
intermittently when I’m on speakerphone calls?
Please make sure the power adapter is secured
properly in the back of the phone. Also make sure
you have the cables connected to the phone through
the base as described in the section titled
Physical
Setup
.
Why does the telephone wobble on the desk?
Please make sure the cables routed through the base
are pushed into the grooves provided. Review the
section titled
Physical Setup
.
How come when I hear the call waiting tone, when I
press Flash, I don’t get the second caller, only dial
tone?
Please ask your administrator if your extension is
configured for single or multiple call waiting. If it is
configured for single call waiting, then use the
FlashAns softkey to switch between calls. Review the
section titled
Handling Multiple Calls
Why does the Idle Screen switch to the Connected
screen when I pick up my handset or press the
speaker button?
Please make sure the dial tone is not disabled. You
can toggle the dial tones on and off using #81 and
#82 features. If your dial tone is disabled, then the
phone presents the connected state screen so that you
