© Satmap Systems Ltd
© Satmap Systems Ltd
85
23.00 Troubleshooting
23.00 Troubleshooting
• If your unit fails to recognize a map
card:
Switch off the unit and remove the
card. Switch the unit on again and re-insert
the card. Also be sure to check you are on
the latest version of software (download
available from our website).
• If your screen flickers:
Wait 10 minutes
or so and it should stop. Some flickering is
normal and happens when using a strong
power source such as when using the
supplied AA Lithium Energizers (the most
powerful AA batteries on the market).
• If water gets under the screen cover:
Remove the cover and gently wipe away the
moisture with a soft cloth. Any direct hand
pressure may mark the inner screen. (Refer
to
section 2.06
for more tips on how to care
for your unit).
• 'Snail trail' is not displaying:
Make sure
you have a GPS lock and the trip log is
recording
(TRIP LOG > Start)
. Check the
snail trail is on by going to
GPS MAP >
POSITION INFO via center press > Turn
Trail On
(section 10.00)
. Here you can also
adjust the size of the dots.
• Software has been upgraded but is
still showing old version:
Ensure that
Hibernate Timeout is turned off
(MAIN
MENU > Settings > Advanced Power Control
> Hibernate Timeout)
. Press the
Power
Off
button and select
Yes
to switch the unit
off. Switch the unit back on and check the
software has been installed by going to
MAIN MENU > Settings > About
.
• Unit is slow/freezing:
Make sure you have
the latest version of the software (download
available from our website). It is a good idea
to reset the trip log,
section 6.03
(TRIP LOG
> Menu > Reset All)
as it uses up memory
on your unit
(section 7.10)
. Make sure you
back up any data beforehand. You can also
reset all the settings to the factory default
(MAIN MENU > Settings > Default > Yes)
.
• For further assistance or additional queries
please contact our technical department on
+44 (0)845 873 0101
. Please also check our
FAQs on
satmap.com
.