Opera ons/Procedures/Forks/CAR BODY SAS FORKS Manual v2.pub 2/13/13 2/16/2013 2:50 PM
Page 12
www.sasforks.com
© 1995
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2013 S.A.S. of Luxemburg, Ltd. 1
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877
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SAS
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FORK
LIMITED WARRANTY (Page 12)
SAS™ FORKS
S.A.S. of Luxemburg,Ltd. 133 Center Drive Hwy 54, PO Box 260, Luxemburg, WI 54217 USA
Phone: 920-845-2198
1-877-SAS-FORK
Fax: 920-845-2309
Web: www.sasforks.com
SAFETY
Buyer accepts the responsibility to (1) Ensure that all personnel that will use and/or work in the area of the purchased
product will read the safety ID plate and the Operator Manual For Machines Equipped With SAS FORKS™ and the Machine Manufacturer’s Operators
Manual, prior to use; and (2) Ensure that all personnel follow the safety guidelines outlined on these materials.
S.A.S. OF LUXEMBURG, LTD. IS NOT RESPONSIBLE FOR SAFETY IN THE FIELD
.
GOALS OF THE S.A.S. OF LUXEMBURG, LTD. LIMITED WARRANTY PROCEDURE
·
ASSURE MINIMUM CUSTOMER DOWNTIME by resolving the problem correctly on a timely basis.
·ASSURE END-USER CONFIDENCE while maintaining an equitable Warranty expense for both your company and SAS.
·PRODUCT IMPROVEMENT. We have an engineering staff ready to assist you. Call us at 1-877-SAS-FORK (1-877-727-3675)
Please call SAS before attempting any repair, modification, or questionable job applications.
LIMITED WARRANTY FOR SAS FORKS™
For products that S.A.S. of Luxemburg, Ltd. (SAS, also herein referred to as Seller) manufactures, SAS warrants that such products conform to all specifi-
cations for materials and workmanship for the period of time indicated below, after delivery, when used in compliance with the SAS FORKS™ Operator
Manual.
PRODUCT
TYPE
LIMITED
WARRANTY
PERIOD ITEM
COVERED
STANDARD HEAVY DUTY 15.5’ SAS FORKS™ 1 YEARS FROM ORIGINAL SHIP DATE
CARRIAGE UNIT
STANDARD 3” wide x 5” thick x 15.5’ BLADES
3 YEARS FROM ORIGINAL SHIP DATE
FORK BLADE
ALL OTHER SAS FORKS™ (listed below)
1 YEAR FROM ORIGINAL SHIP DATE
CARRIAGE UNIT
ADJUSTABLE, CRUSHING™ , CAR BODY,
SCORPION™ & CLAW ENGINE PULLERS
LONG SAS FORKS (6” & 4” WIDE)
RAKE FORKS OR GRAPPLE FORKS
FORGED OR ALLOY FORK BLADES
None, Not a SAS manufactured component.
NA
SAS
FORKS™
BUMPERS
None
NA
SKID PLATES
None
NA
OTHER PRODUCTS NOT LISTED
None, unless specified on face of original invoice
NA
SAS does not warrant the products that it does not manufacture. Rather, all warranties, if any, for these products are supplied by the manufacture.
SELLER EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
CALL FOR WARRANTY CONSIDERATION: To be considered for warranty repairs or replacement buyer must notify SAS of any warranty claim with-
in 10 days after such claim arises, and prior to expiration of the warranty period and prior to the performance of any repairs being done, otherwise buyer
waives all rights to such claim.
· Obtain the serial number off the forks and call SAS at 1-877-SAS-FORK. Clearly describe the problem and the operation that was taking place when it
occurred. Contact SAS: SAS Local: 920-845-2198 SAS Fax: 920-845-2309 SAS Email: [email protected]
· Buyer is to return defective assembly, freight prepaid, or photographic evidence clearly showing the problem area and details of failure to SAS for re-
view. When necessary, a factory representative may evaluate the problem in the field.
WHAT SAS WILL DO: SAS will examine the defective product, and the details of the failure. If SAS determines that the failure of materials or work-
manship was proven to be within the terms of this limited warranty, SAS will, at it’s option, repair or replace, FOB the factory, in Luxemburg, WI, USA,
the defective product. If the product cannot be returned to the factory, SAS may approve field repair of defective product. SAS will approve an appropri-
ate amount of hours and cost for the repair before authorizing repairs to begin. No provisions will be made for incidental damages, mileage, travel time,
overtime, downtime, or special freight charges.
