Sapido Gr-1100, User Manual

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Chapter 7 Q & A
7.1 Installation
1. Q: Where is the XDSL Router installed on the network?
A: In a typical environment, the Router is installed between the XDSL line and the LAN.
Plug the XDSL Router into the XDSL line on the wall and Ethernet port on the Hub (switch
or computer).
2. Q: Why does the throughput seem slow?
A: To achieve maximum throughput, verify that your cable doesn’t exceed 100 meter. If
you have to do so, we advise you to purchase a bridge to place it in the middle of the
rout in order to keep the quality of transmitting signal. Out of this condition you would
better test something else.
Verify network traffic does not exceed 37% of bandwidth.
Check to see that the network does not exceed 10 broadcast messages per
second.
Verify network topology and configuration.
7.2 LED
1. Q: Why doesn’t GR-1100 power up?
A: Check if the output voltages is suitable, or check if the power supply is out of order.
2. Q: Internet browser still cannot fine or connect to the GR-1100 after verifying the IP
address and LAN cable, the changes cannot be made, or password is lost.
A: In case the GR-1100 is inaccessible, you can try to restore its factory default settings.
Please press the “ Reset ” button and keep it pressed for over 5 seconds and the light
of STATUS will vanish. The LEDs will flash again when reset is successful.
3. Q: Why does GR-1100 shut down unexpectedly?
A: Re-plug your power adapter. Then, check the STATUS indicator; if it is off, the internal
flash memory is damaged. For more help, please contact with your provider.