S&C 5800 Series Page 34 Troubleshooting Manual Download | Manualshive

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Printed in U.S.A.

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Summary of Contents for 5800 Series

Page 1: ...afety Instructions 3 Replacement Instructions and Labels 3 IntelliLINK Software Applicable Software 4 Troubleshooting Overview 5 Power Problems 6 LCD Problems 6 Software Troubleshooting and Error Mess...

Page 2: ...g 1 General Seller warrants to immediate purchaser or end user for a period of 10 years from the date of shipment that the equipment delivered will be of the kind and quality specified in the contract...

Page 3: ...roduct or property damage if instructions including recommended precautions are not followed NOTICE NOTICE identifies important procedures or requirements that can result in product or property damage...

Page 4: ...safety procedures when working on or around this switch control Before attempting to access an existing switch installation check carefully for visible or audible signs of electrical or physical malfu...

Page 5: ...lems on page 15 To view these screens you need a portable IBM PC compatible computer a serial cable and the IntelliLINK version for this 5800 Series switch control For more informa tion about the equi...

Page 6: ...D module may need to be replaced Backlighting on the LCD does not light Do a lamp test Hold the faceplate BATTERY TEST LAMP TEST switch in the LAMP TEST position If the backlighting does not come on b...

Page 7: ...ide test point check for voltage at the fuse side test point See Figure 2 e With all power sources disconnected tighten the screws behind the AC LINE fuse Disconnect the ac power line and the battery...

Page 8: ...ED is always off when ac power is off For sensor powered controls check PS IO J8 For sensor powered controls check the voltage from the sensors d Check the battery voltage Disconnect the battery With...

Page 9: ...ller Data File dialog box select the snapshot you want to view then click OK to open both the snapshot and the correct screenset IntelliLINK setup incorrect or incomplete Reinstall the IntelliLINK sof...

Page 10: ...a problem with one of the files For details see To Install the IntelliLINK Software in the Setup Instruction Sheet 1041 530 Times New Roman font is not on your system The project requires it Click OK...

Page 11: ...y powered controls check the power line Following utility approved work procedures and safety practices verify that the distribution circuit is energized and that load current is flowing through the s...

Page 12: ...was logged Check the OVERCURRENT FAULT Fault Events screen to see whether the switch control detected and took action on the fault If it logged the fault go to Step B If not go to Step C b Check when...

Page 13: ...ails b Check the faceplate REMOTE LOCAL switch Toggle the faceplate REMOTE LOCAL switch to REMOTE c Check the RTU address At the SETUP Communications screen check which Communications RTU Address is u...

Page 14: ...access it from any other screen click the Operation button Figure 3 OPERATION screen S C 5801 shown The upper part of the screen reflects the status of the LEDs on the faceplate For a full descriptio...

Page 15: ...is open and the faceplate is receiving power this field displays the message Door Open For switch control malfunctions that can also cause this message see Cabinet Door on Operation screen shows wrong...

Page 16: ...shooting Event Status screen page 1 5801 shown This screen contains 5 columns no title The name of the event Status If the status of an event is Active it means that the condition presently exists Cou...

Page 17: ...SABLE switch is in the ENABLE position A Stop Transfer condition will exist if auto matic operation is disabled Tamper Switch Door Open This field displays an Active message when the switch control en...

Page 18: ...line switch NOTE For S C 5802 5803 controls the Switch Not Ready Conditions are on page 3 of the TROUBLESHOOTING Event Status screen To display these fields click the PgDn button at page 2 of the scr...

Page 19: ...us Hot Line Tag may only be set if the following conditions are true The switch must be Open Switch contacts must be consistent No switch operation is pending If any of these three conditions are not...

Page 20: ...ological Log screen The log can hold three pages of information Once the log is full each new event over writes the oldest event in the log To find the most recent event look for the message with a ti...

Page 21: ...Control software this field includes the message Unrecognized superseded If the IntelliLINK version is newer than the Control software this field includes the message Not Current Release If you try t...

Page 22: ...ns that begin with a SCADA or faceplate close command while the switch is in a valid open position and end with a closed signal from the switch s status circuits The switch control filters out excess...

Page 23: ...on This is the line switch operation that occurred and the source of the command to change the switch position Open The switch opened Close The switch closed Faceplate Operation The command came from...

Page 24: ...es DNP protocol see Figure 9 below If your switch control uses PG E SCADA Cooper 2179 protocol see Figure 10 on page 25 Figure 9 TROUBLESHOOTING Communications screen DNP version The log can hold 10 e...

Page 25: ...ived Invalid index size received Invalid qualifier code received Invalid object range received Invalid object header parameters Control is in local mode Message received with broadcast address Timer s...

Page 26: ...n buffers have over flowed 4 Time synchronization required from master Requested operation is already executing 5 Control is in local mode Configuration corrupt 6 Device trouble Reserved 7 Device rest...

Page 27: ...Control selection followed by non operate Unsupported ordinal read write request Ordinal read from write to invalid memory Scan request contains bad sequence number Scan by table request w bad table n...

Page 28: ...cannot be recovered b Click on Clear All in the upper right corner of the screen This causes all counters and statistics to return to 0 except the Min 2way which clears to the maximum value of 255 Th...

Page 29: ...e received due to a busy receive channel Xmt Busy This field shows the number of times a packet was unable to be transmitted due to a busy transmit channel These are errors associated with the applica...

Page 30: ...d requests if it is waiting to receive confirmation from the master station for an outstanding eventdata response message Other Err This field shows the number of unidentified errors encountered These...

Page 31: ...e following fields Battery Voltage Low Setpoint Volts DC When the battery voltage is between this value and the Battery Bad value switch operation is still possible but only for a limited time When th...

Page 32: ...icates the type of charger malfunction The field is set or cleared during a battery test Three states are possible N A Not applicable no alarms are present Overvoltage Ahighvoltagewasappliedtobatterys...

Page 33: ...pically has an impedance of 0 125 0 150 ohms Predicted Minimum Voltage Under Load This is the voltage that the switch control estimates will be present at the battery terminals when the switch is oper...

Page 34: ...Printed in U S A...

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