Confirming items befor
e
reporting the failur
e
others
35
If service is requested when it is not a case of
failure, the service charge will be requested,
therefore, read the operation manual carefully.
Always confirm these before
reporting the failure.
Symptom
Confirmation
Corrective measures
▶
Confirm whether the power
supply plug of the charger has
been inserted to the outlet.
▶
Take away obstacles within
approx. 1 m in the front of and
approx. 0.5 m to the left and right
side of the charger.
▶
When foreign material is existed at
the terminal of the charger, wipe
it off with dry towel.
The robotic vacuum
cleaner can’t find the
charger.
▶
Confirm whether the entry
prevention tape has been
installed approx. 5 cm in front
of the no entry area.
Entry is being conducted
even if the entry prevention
tape has been installed.
▶
Attach the entry prevention
tape approx. 5 cm in front of
the no entry area.
▶
Cleaning in the diagonal
direction can be happened in
the following cases.
- When the cleaner has
been partially charged
from the charger.
- When moving to another
area through the shortest
distance after the cleaning.
- When the contact angle
with obstacle is not the
right angle (90°)
- In the case when the floor
material is tile or wooden
floor.
The cleaning is being
done suddenly in the
diagonal direction.
▶
The cleaning direction will be
decided in accordance with
the initial position, and as the
cleaning is being performed
by drawing the map, there will
not be any deleted place.
(This is the normal
movement.) Install the charger
in the grain direction of the
wood and start the cleaning
from the attached state to the
charger.
