Greeting Number Recorded
Greeting Numbers
When a subscriber is using the 'Basic' greeting type, different greetings will play depending on
different call coverage conditions.
When a subscriber has the ‘Basic’ greeting enabled, they will be able to access and program the Personal greeting
menu from their telephone. There are 9 personal greetings available, and any greeting may be assigned to any call
coverage condition. The call coverage conditions are:
No Answer
Your telephone rang but it did not answer.
Busy
Your telephone is busy (must be allowed by Administrator -
).
A subscriber has 'blocked' calls to their extension (must be allowed by administrator -
Night
The subscribers personal availability schedule reports that the subscriber is an unavailable extension
(must be allowed by administrator -
Call Screening
The subscriber has selected the call screening option (must be allowed by Administrator -
See
If a subscriber records only the greeting assigned to the No-Answer Call Coverage Condition, then that greeting will
play to callers for all Call Coverage Conditions (No-Answer, Busy, Blocked, Night, and Rejected Caller). In this case
the greeting should be very general.
Availability Schedule
Availability Schedule
If allowed by setting "Scheduling" to 'Y', a subscriber may define an availability schedule.
During the time a subscriber is available (according to this schedule), the call will be transferred to the extension
blocks dial number, and the no answer greeting will play (if recorded).
If the subscriber is 'not available' (according to this schedule), the call will be transferred to the extension blocks dial
number, and the extension night greeting will play (if recorded).
Block Types and Descriptions
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