11
Connecting to a computer
Symptom
Explanation/Solution
When using the
videos, a computer
does not recognize
your camcorder.
Disconnect the USB cable from the computer and camcorder, restart the
computer, then reconnect it correctly.
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Cannot play a video
file properly on a PC.
A video codec is needed to play the file recorded on your camcorder. Install or
run the built-in edit software (Intelli-studio).
Make sure you insert the connector in the correct direction, and connect the
USB cable to the USB jack on your camcorder firmly.
Disconnect the cable from the computer and camcorder, restart the computer.
Reconnect it properly.
Your computer may not have the necessary performance specifications to
playback a video file. Check the recommended computer specifications.
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Intelli-studio does not
function properly.
Exit the Intelli-studio application, and restart the Windows computer.
Intelli-studio is not Macintosh compliant.
Set
“PC Software”
to
“On”
in the Settings menu.
According to your computer type, the Intelli-studio program may not run
automatically. In this case, open the desired CD-ROM drive that has the Intelli-
studio program in My Computer and run iStudio.exe.
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The image or sound
on your camcorder
is not played on your
computer properly.
Video playback or sound may stop temporarily depending on your computer.
The video or sound copied to your computer is not affected.
If your camcorder is connected to a computer that does not support Hi-speed
USB (USB2.0), the images or sound may not be played back correctly.
The images and sound copied to your computer are not affected.
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The playback
screen is paused or
distorted.
Check the system requirements to play a video.
page 97
Exit all other applications running on the current computer.
If a recorded video is played on your camcorder when it is connected to a
computer, the image may not play smoothly, depending on the transfer speed.
Please copy the file to your PC, and then play it back.
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Connecting/Dubbing with other devices (TV, DVD recorder, etc.)
Symptom
Explanation/Solution
You cannot dub
correctly using the
Audio/Video cable.
The Audio/Video cable is not connected properly. Make sure that the Audio/
Video cable is connected to the proper jack, i.e. to the input jack of the device
used for dubbing an image from your camcorder.
page 95
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troubleshooting
