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troubleshooting
When there is condensation, put aside for a while before using
What is condensation?
Condensation occurs when a camcorder is moved to a place where the temperature differs
significantly from the previous place. In other words, the water vapor in the air turns into dew
because of the temperature difference, and it condensates like dew on the external or internal
lenses of the camcorder and on the reflection lens.
When this happens, you temporarily may not use the record or play functions of the camcorder.
Also, it may cause a malfunction or damage to the camcorder when using the device with the
power on while there is condensation.
What can I do?
Turn the power off and detach the battery pack, and leave it in a dry area for 1~2 hours before
using it.
When does condensation occur?
When the device is relocated to a place with a higher temperature than the previous location, or
when using it in a hot area suddenly.
- When recording outdoors in cold weather during the winter and then using it in indoors.
- When recording outdoors in hot weather after being indoors or inside a car where the air
conditioner was running.
Note before sending your camcorder for repair.
If these instructions do not solve your problem, contact your nearest Samsung authorized service
center.
Depending on the problem, the camcorder's built-in memory (SMX-F43/F44 only) may need to be
initialised or replaced and the data will be deleted. Be sure to back up the data on the camcorder
to other storage media before sending your camcorder in for repair. Samsung cannot guarantee
any loss of your data.
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If you encounter any problems using your camcorder, check the following before
asking for service repair. If these instructions do not solve your problem, contact the
nearest Samsung authorized service center.
Symptoms and solutions
Power
Symptom
Explanation/Solution
The camcorder
does not turn on.
The battery pack may not be installed on your camcorder.
Insert a battery pack into the camcorder.
The inserted battery pack may be discharged.
Charge the battery pack or replace it with a charged one.
If you use an AC power adaptor, make sure it is properly connected
to the wall outlet.
Remove the battery pack or unplug the AC power adaptor, and
reconnect the power supply to the camcorder before turning it on.
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