Appendix
59
A Bluetooth connection is not established or your Gear and the
mobile device are disconnected
•
Ensure that the Bluetooth feature on both devices is activated.
•
Ensure there are no obstacles, such as walls or electrical equipment, between the devices.
•
Ensure that the latest version of the Samsung Gear app is installed on the mobile device.
•
Ensure that your Gear and the other Bluetooth device are within the Bluetooth
connection range (10 m). The distance may vary depending on the environment the
devices are used in.
•
Restart both devices and launch the Samsung Gear app on the mobile device again.
The battery icon is empty
Your battery is low. Charge the battery.
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that you connect the Gear to the charger dock and connect the dock to the
charger properly.
•
Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
•
When you expose the Gear or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption increases when you use some apps.
•
The battery is consumable and the useful charge will get shorter over time.
