Samsung SM-R360 User Manual Download Page 58

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Appendix

Your Gear freezes or has fatal errors

Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.

Restarting the Gear

If the Gear freezes or hangs, you may need to turn off the Gear and turn it on again.

Forcing restart

If the Gear is frozen and unresponsive, press and hold the Power key for more than 7 seconds
to restart it.

Resetting the Gear

If the methods above do not solve your problem, perform a factory data reset.
On the Apps screen, tap

Settings

→

Gear info

→

Reset Gear

→

Factory reset

. Before

performing the factory data reset, remember to make backup copies of all important data
stored in the device with Samsung Gear or S Health.

Another Bluetooth device cannot locate your Gear

•

Ensure that the Bluetooth wireless feature is activated on your Gear.

•

Reset your Gear and try again.

•

Ensure that your Gear and the other Bluetooth device are within the Bluetooth
connection range (10 m). The distance may vary depending on the environment the
devices are used in.

If the tips above do not solve the problem, contact a Samsung Service Centre.

Summary of Contents for SM-R360

Page 1: ...www samsung com User Manual English CA 06 2016 Rev 1 0 SM R360 ...

Page 2: ...n 19 Navigating the screen 20 Home screen 24 Status panel 25 Apps screen 26 Setting the screen lock 27 Answering calls 28 Updating the Gear Applications 29 Health management apps 32 Music Player 34 24 hour Log 34 Exercise 36 Steps 37 Floors 38 Heart rate 40 Together 40 Water 41 Caffeine 42 Find My Phone 43 Timer 43 Stopwatch Settings 44 Introduction 44 Display 45 Vibration 45 Device 46 Connections...

Page 3: ...3 Samsung Gear 51 Introduction 52 Watch faces 52 Notifications 52 Apps layout 53 Send music to Gear 53 Settings 55 Find my Gear 56 Samsung Galaxy Apps Appendix 57 Troubleshooting 61 Removing the battery Health and Safety ...

Page 4: ...e Gear or apps to work improperly Software sound sources wallpapers images and other media provided with this Gear are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media Default apps that come with the Gear are subject to updates and may no longer be supported wi...

Page 5: ... clean water and dry it thoroughly with a clean soft cloth If you do not follow these instructions the device s performance and appearance may be affected If the device is dropped or receives an impact the water and dust resistant features of the device may be damaged The touchscreen and other features may not work properly if the device is used in water or in other liquids Your device has been te...

Page 6: ...Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Notice notes usage tips or additional information ...

Page 7: ...le with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the Gear before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of...

Page 8: ...n Heart rate sensor Charging terminals Ensure that the strap is kept clean Contact with contaminants such as dust and dye can cause stains on the strap that may not be fully removed The colours on the curved screen may look different depending on your viewing position ...

Page 9: ...reen Press and hold for more than 7 seconds to restart the Gear Press to open the Apps screen when you are on theWatch screen Press to open theWatch screen when you are on any other screen Back Press to return to the previous screen Charger dock Charging terminals Do not expose the charger dock to water ...

Page 10: ...the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty 2 Plug the USB power adapter into an electric socket 3 Place the Gear on the charger dock with the charging terminals facing each other 4 After fully charging your Gear disconnect it from the charger dock Unplug the charger from the electric socket To save energy unplug the char...

Page 11: ...arger is connected Allow a depleted battery to charge for a few minutes before turning on the Gear If you use multiple apps at once the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current If t...

Page 12: ... have the strap replaced visit a Samsung Service Centre Strap tips and precautions Be cautious when wearing the Gear If you have sensitive skin or fasten the Gear too tightly you may feel some discomfort Some people may experience discomfort when wearing the Gear for prolonged periods Skin irritation may occur if the strap is exposed to soap sweat allergens or pollutants for long periods Do not we...

Page 13: ...gs and directions from authorized personnel in areas where the use of wireless devices is restricted such as airplanes and hospitals Connecting the Gear to a mobile device Installing the Samsung Gear app To connect your Gear to a mobile device install the Samsung Gear app on the mobile device Depending on your mobile device you can download the Samsung Gear app from the following places Samsung An...

Page 14: ...reen tutorial will appear on the Gear s screen Follow the on screen instructions to learn the Gear s basic controls Connection methods and screenshots may vary depending on your device and software version Supported mobile devices and features may vary depending on your region service provider and device manufacturer Visit www samsung com to see a list of compatible devices Update S Health to the ...

Page 15: ...ady connected to another Gear your Gear cannot establish a connection Disconnect your mobile device from the previous Gear to connect to your current Gear Using the Gear without a mobile device You can use the Gear without connecting it to a mobile device You can set to use the Gear without a mobile device when you turn on the Gear for the first time or you reset it Some features are not available...

Page 16: ...ack key To turn off the screen cover it with your palm Also the screen will turn off if the Gear is not used for a specified period You can also turn the screen on or off with a gesture Refer to Device for more information Touchscreen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging t...

Page 17: ...ng To open an app to select a menu item or to press an on screen button tap it with your finger Tapping and holding Tap and hold the screen for two or more seconds to access the Edit mode or to view available options ...

Page 18: ...ing To move an item tap and hold it and drag it to the target position Swiping Swipe to the left or right to view other panels You can also swipe upwards or downwards on the screen to view the details of notifications ...

Page 19: ...tching between theWatch and Apps screen On theWatch screen press the Home key to open the Apps screen When you are not on theWatch screen press the Home key to return to theWatch screen Returning to the previous screen Press the Back key ...

Page 20: ...as notifications or widgets Notifications Watch Widgets Add widgets Available widgets notifications and their arrangement may vary depending on the software version Notifications panel Stay up to date with events notifications and messages from your mobile device You can change settings for the notification feature of the Gear on your mobile device Refer to Notifications for more information ...

Page 21: ...the vibration settings refer Vibration for more information Depending on the type of notification you can view the notification s details by tapping READ MORE on the notification screen If a message includes long text or attachments check the message details on your mobile device Viewing other notifications Swipe to the right on the screen to view other notifications Swipe upwards on the screen to...

Page 22: ...ns Manage notifications Watch screen View the current time You can also check your step count heart rate and more Press the Home key to open theWatch screen when you are not on theWatch screen Changing the watch face Tap and hold theWatch screen then swipe to the left or right on the screen to select a watch face You can also customize the watch by tapping Stylise You can also change the Gear s wa...

Page 23: ...o provide information and convenient access You can use the following widgets by default 24 hour Log Steps Floors Heart rate Exercise Adding widgets You can add more widgets on the Home screen Tap and select a widget The selected widget will appear in a new panel Removing widgets Tap and hold a widget and then tap ...

Page 24: ...op edge of the screen Do not disturb Indicator icons Music Player Brightness Current activity status Indicator icons Indicator icons appear at the top of the screen The icons listed in the table below are most common The indicator icons shown may vary depending on the region Icon Meaning Bluetooth connected Bluetooth disconnected Bluetooth headset connected Wi Fi connected Battery power level ...

Page 25: ...op of theWatch screen Adjusting the brightness You can adjust the Gear s display brightness to suit the environment On the status panel tap and adjust the brightness by tapping or On the brightness adjustment screen tap or set the maximum brightness level to enter outdoor mode Maximum brightness will last for 5 minutes in outdoor mode Apps screen The Apps screen displays icons for all apps On theW...

Page 26: ...the screen The icon appears on apps that you can uninstall Select an app and tap You can also uninstall apps from the Gear via your mobile device Refer to Uninstalling apps in the Samsung Gear app for more information Setting the screen lock Prevent others from accessing your Gear when you are not wearing it If you have enabled the screen lock feature it will activate when you take off the Gear Af...

Page 27: ...ile device Use your mobile device to have a conversation Rejecting a call Reject an incoming call and send a rejection message to the caller When a call comes in tap and drag it upwards To send a rejection message to the caller tap REJECTWITH MSG and select a message Missed calls If a call is missed a notification appears on the screen On theWatch screen swipe right on the screen to view missed ca...

Page 28: ... device 2 Tap Settings 3 Tap About Gear Update Gear software Update now 4 Tap DOWNLOAD and download the latest software on your mobile device 5 Read the on screen information and tap INSTALL NOW The Gear will copy the updated software from your mobile device and restart To automatically check for available updates tap the Auto check for updates switch to activate it Updates will be downloaded only...

Page 29: ...hours Steps Floors Exercise Heart rate Water Caffeine andTogether apps are intended only for leisure well being and fitness purposes They are not intended for medical use Before using these features read the instructions carefully Any information that is obtained from use of the Gear Fit2 or the Gear Fit2 Software or any application preloaded within may not be suitable accurate complete or reliabl...

Page 30: ...e your heart rate to be recorded inaccurately Because the heart rate sensor uses light to approximate heart rate its accuracy may vary due to physical factors that affect light absorption and reflection such as blood circulation blood pressure skin condition and location and concentration of blood vessels In addition if your heart rate is extremely high or low measurements may be inaccurate Users ...

Page 31: ...l to confirm proper operation If you use a wireless connection such as Bluetooth the Gear may be affected by electronic interference from other devices Avoid using the Gear near other devices that transmit radio waves The content used in the S Health app may vary depending on the software version of the app The services provided with the app are subject to change or the cancellation of support wit...

Page 32: ...ently playing file or skip to the previous file Playing music on your mobile device When you select a mobile device to play music from you can control playback of the music with your Gear The music will be played from your mobile device 1 Tap Music Player on the Apps screen 2 Tap Music from Phone The Gear will display the music controller screen 3 Tap to play the music The music will be played on ...

Page 33: ...aying music on the Gear You can play music on the Gear To listen to music saved in your Gear you must connect a Bluetooth headset 1 Tap Music Player on the Apps screen 2 Tap Music from Gear Tap Shuffle Repeat or Favourite to select an option 3 Tap to play the music The music will be played on the Gear Tap and drag it upwards from the bottom edge of the screen to open the library screen On the libr...

Page 34: ...our activity log Exercise You can record your exercise information such as the duration distance and calories burned depending on the type of exercise performed When your Gear and mobile device are connected this feature uses your mobile device s location information Activate the mobile device s location feature when necessary Before using this feature pregnant women the elderly and young children...

Page 35: ...n option If you use the location feature the GPS of the connected mobile device or the Gear s GPS are used to record the location information 6 Tap Start to start exercising Your heart rate is automatically measured when you start exercising To measure your heart rate more accurately with the Gear wear the Gear firmly around your lower arm just above your wrist Do not move until your heart rate di...

Page 36: ...on information connect the Gear to your mobile device Steps The Gear counts the number of steps you have taken and measures the distance travelled Tap Steps on the Apps screen Target step number Current step total To view weekly records swipe upwards or downwards on the screen You may experience a brief delay while the steps app monitors your steps and then displays your step count You may also ex...

Page 37: ... One floor is calculated as approximately 3 metres The floors measured may not match the actual floors you climb The floors measured may not be accurate depending on the environment the user s movements and the conditions of buildings The floor measured may not be accurate if water enters the area where the Gear s body and strap meet If there is water or sweat on the device dry it thoroughly befor...

Page 38: ...ifferent from the expected heart rate rest for 30 minutes and then measure it again During winter or in cold weather keep yourself warm when measuring your heart rate Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate Do not talk yawn or breathe deeply while taking heart rate measurements Doing so may cause your heart rate ...

Page 39: ...ct a status tag Tracking your heart rate The Gear can automatically measure and track your heart rate Your Gear will measure your heart rate at regular intervals This feature may not function properly while you are moving Your heart rate is automatically measured when you are using the Exercise app 1 Tap Heart rate on the Apps screen 2 Tap Auto HR to open the settings screen 3 Tap the Auto HR swit...

Page 40: ...ay not be available depending on the region or service provider Water Record and track how many glasses of water you drink Recording water consumption 1 Tap Water on the Apps screen 2 Tap when you drink a glass of water If you accidentally added an incorrect value you can fix it by tapping To view weekly records swipe upwards or downwards on the screen Setting your target consumption 1 Tap Set tar...

Page 41: ...f coffee you drink Recording your coffee consumption 1 Tap Caffeine on the Apps screen 2 Tap when you drink a cup of coffee If you accidentally added an incorrect value you can fix it by tapping To view weekly records swipe upwards or downwards on the screen Setting your caffeine consumption limit 1 Tap Set limit 2 Tap Off to set the limit setting feature to On on 3 Tap Daily limit ...

Page 42: ... Gear can help you find it 1 Tap Find My Phone on the Apps screen 2 Tap The mobile device emits sounds and turns on the screen Drag to the left or right on the mobile device or tap on the Gear Viewing the location of your mobile device Tap Locate phone The Gear will display your mobile device s location ...

Page 43: ...save the settings 5 Tap Start 6 Drag upwards when the timer goes off Stopwatch 1 Tap Stopwatch on the Apps screen 2 Tap Start to time an event To record lap times while timing an event tap Lap 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap Reset To view your stopwatch log swipe upwards or downwards on the screen ...

Page 44: ...watch type Watch always on Set the Gear to display a watch when the screen is turned off on Notification indicator Set the Gear to display a yellow dot on theWatch screen to alert you to notifications that you have not checked Brightness Adjust the brightness for the display Screen timeout Set the length of time the Gear waits before turning off the display s backlight Font Change the font style a...

Page 45: ...settings On the Settings screen tap Device Double press Home key Select an action to perform when you press the Gear s Home key twice Wake up gesture Set the Gear to turn on the screen when you raise your arm and turn off the screen when you lower your arm Date and time Set the current date and time manually Language Select a display language for the Gear Date and time and Language appear only whe...

Page 46: ...oth feature for illegal purposes for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature On the Settings screen tap Connections Bluetooth Bluetooth Turn the Bluetooth feature on or off BT headset Search for Bluetooth headsets and connect them to the Gear The headset can ...

Page 47: ...ng mode you can connect your Gear to aWi Fi network while it is connected to a mobile device via Bluetooth Alerts Set the Gear to vibrate when it is disconnected from your mobile device On the Settings screen tap Connections and then tap the Alerts switch to activate it activated Location Set the applications on the Gear to use location data On the Settings screen tap Connections Location and then...

Page 48: ...rs on the screen as grey tones Deactivates notifications Deactivates theWi Fi feature Deactivates additional features Limits the performance of the Gear s CPU On the Settings screen tap Power saving Alternatively when the screen is turned on press and hold the Power key and tap Power saving To deactivate this mode tap OFF ...

Page 49: ...r info Update Gear software Update the Gear s software manually Auto update apps Change the auto update settings for the apps on your Gear Off Set the device not to update the apps on your Gear ViaWi Fi only Set the device to update the apps on your Gear automatically only when connected to aWi Fi network Update Gear software and Auto update apps appear only when you use the Gear without connectin...

Page 50: ...s for the Gear on Connect to phone Connect the Gear to a mobile device while using the Gear without a mobile device On the Settings screen tap Connect to phone Connect to phone appears only when you use the Gear without connecting it to a mobile device Yes Connect the Gear to a new mobile device and restore health data and settings information No Connect the Gear to a new mobile device and reset h...

Page 51: ...r more information Some features may not be available depending on the type of connected mobile device Disconnecting or reconnecting the Gear On the Apps screen of the mobile device tap Samsung Gear MORE Disconnect DISCONNECT The Gear will disconnect from your mobile device To reconnect the Gear on the Samsung Gear app tap CONNECT Connecting a new Gear If you are currently using another Gear you c...

Page 52: ...ications Select apps on the mobile device to send notifications to the Gear Limit notifications Set the Gear to block all notifications except for alarms that are received when the mobile device s screen is turned on Turn on screen Set the Gear to turn on the screen when the notification is received Auto show details Set the Gear to show details for notifications when they are received Notificatio...

Page 53: ...y send them from the mobile device to the Gear Auto sync Set the device to sync recently added audio files with the Gear while the Gear s battery power is at least 15 and it is charging Settings Quick messages Edit or add templates used for replying to messages 1 On the Apps screen of the mobile device tap Samsung Gear Settings Quick messages 2 Tap Quick responses or Call reject messages 3 Select ...

Page 54: ...connection Set the Gear to remotely connect to the mobile device viaWi Fi networks with a Samsung account when a Bluetooth connection between the devices is not available SyncWi Fi profiles Set the device to sync the list of savedWi Fi networks with your Gear Back up and restore Back up the stored data on the Gear or restore backup data On the Apps screen of the mobile device tap Samsung Gear Sett...

Page 55: ...on information of the Samsung Gear app On the Apps screen of the mobile device tap Samsung Gear Settings About Samsung Gear app Find my Gear Remotely control your Gear when it is lost or misplaced On the Apps screen of the mobile device tap Samsung Gear Find my Gear Reactivation lock Set the Gear to require your Samsung account information after the device has been reset This prevents others from ...

Page 56: ...ung Gear Find my Gear 2 Tap The Gear will vibrate and the screen will turn on Drag upwards on the Gear or tap on the mobile device Samsung Galaxy Apps You can download apps for your Gear from Samsung Galaxy Apps On the Apps screen of the mobile device tap Samsung Gear Samsung Galaxy Apps Browse by category and select an app to download ...

Page 57: ...attach a screen protector or optional accessories to the touchscreen the touchscreen may not function properly If you are wearing gloves if your hands are not clean while touching the touchscreen or if you tap the screen with sharp objects or your fingertips the touchscreen may malfunction The touchscreen may malfunction in humid conditions or when exposed to water Restart your Gear to clear any t...

Page 58: ... perform a factory data reset On the Apps screen tap Settings Gear info Reset Gear Factory reset Before performing the factory data reset remember to make backup copies of all important data stored in the device with Samsung Gear or S Health Another Bluetooth device cannot locate your Gear Ensure that the Bluetooth wireless feature is activated on your Gear Reset your Gear and try again Ensure tha...

Page 59: ...nment the devices are used in Restart both devices and launch the Samsung Gear app on the mobile device again The battery icon is empty Your battery is low Charge the battery The battery does not charge properly For Samsung approved chargers Ensure that you connect the Gear to the charger dock and connect the dock to the charger properly Visit a Samsung Service Centre and have the battery replaced...

Page 60: ...ur current location The Gear uses your mobile device s location information GPS signals may be obstructed in some locations such as indoors Data stored in the Gear has been lost Always make backup copies of all important data stored in the Gear with Samsung Gear or S Health Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the Ge...

Page 61: ...does not accept liability for any damage or loss whether in contract or tort including negligence which may arise from failure to precisely follow these warnings and instructions other than death or personal injury caused by Samsung s negligence 1 Remove the strap from the Gear 2 Remove the rear case from the Gear s body using a flat edged tool 3 Disconnect the battery and display connectors 4 Rem...

Page 62: ...ay cause electric shock or fire or the battery may malfunction or explode Do not use your device outdoor during a thunderstorm Doing so may result in electric shock or device malfunction Use manufacturer approved chargers accessories and supplies Using generic chargers may shorten the life of your device or cause the device to malfunction They may also cause a fire or cause the battery to explode ...

Page 63: ... device or result in an explosion or fire Children or animals can choke on small parts If children use the device make sure that they use the device properly Do not insert the device or supplied accessories into the eyes ears or mouth Doing so may cause suffocation or serious injuries Caution Failure to comply with safety cautions and regulations can cause injury or property damage Do not use your...

Page 64: ...paratuses that emit radio frequencies such as sound systems or radio towers Radio frequencies may cause your device to malfunction Turn off the device in potentially explosive environments Turn off your device in potentially explosive environments instead of removing the battery Always comply with regulations instructions and signs in potentially explosive environments Do not use your device at re...

Page 65: ...e Liquids will change the colour of the label that indicates water damage inside the device Water damage to your device can void your manufacturer s warranty Store your device only on flat surfaces If your device falls it may be damaged Do not store your device in very hot or very cold areas It is recommended to use your device at temperatures from 5 C to 35 C Do not store your device in very hot ...

Page 66: ... on a touch screen with your fingers or playing games you may experience occasional discomfort in your hands neck shoulders or other parts of your body When using your device for extended periods hold the device with a relaxed grip press the keys lightly and take frequent breaks If you continue to have discomfort during or after such use stop using the device and consult a physician Protect your h...

Page 67: ... in an airbag deployment area Improperly installed wireless equipment can cause serious injury when airbags inflate rapidly Do not drop your device or cause impacts to your device Your device may be damaged or may malfunction If bent or deformed your device may be damaged or parts may malfunction Ensure maximum battery and charger life Avoid charging your device for more than a week as overchargin...

Page 68: ... cables with care When inserting a card or connecting a cable to your device make sure that the card is inserted or the cable is connected to the proper side Do not remove a card while the device is transferring or accessing information as this could result in loss of data and or damage to the card or device Protect cards from strong shocks static electricity and electrical noise from other device...

Page 69: ...es or loss of data that may not be covered by the warranty service Do not download unknown applications Do not visit untrusted websites Delete suspicious messages or email from unknown senders Set a password and change it regularly Deactivate wireless features such as Bluetooth when not in use If the device behaves abnormally run an antivirus program to check for infection Run an antivirus program...

Page 70: ...SLY OR IMPLIED FOR ANY PURPOSE SAMSUNG EXPRESSLY DISCLAIMS ANY IMPLIEDWARRANTIES INCLUDING BUT NOT LIMITEDTO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SAMSUNG DOES NOT GUARANTEETHE ACCURACY VALIDITY TIMELINESS LEGALITY OR COMPLETENESS OF ANY CONTENT OR SERVICE MADE AVAILABLETHROUGHTHIS DEVICE AND UNDER NO CIRCUMSTANCES INCLUDING NEGLIGENCE SHALL SAMSUNG BE LIABLE WHETHER IN...

Page 71: ...cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the...

Page 72: ...nsidered safe for use by the public This device has been tested and meets RF exposure guidelines when used with an accessory that contains no metal and that positions the mobile device 0mm from the body Owner s Record The model number regulatory number and serial number are located on a nameplate inside the battery compartment Record the serial number in the space provided below This will be helpf...

Page 73: ...rks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All other trademarks and copyrights are the property of their respective owners IC Notice This Class B digital apparatus complies with Canadian ICES 003 This device complies with Indus...

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