Appendix
151
Error messages appear when launching the camera
Your device must have sufficient available storage space and battery power to operate the
camera app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some storage by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Picture quality is poorer than the preview
•
The quality of your pictures may vary, depending on the surroundings and the
photography techniques you use.
•
If you take pictures in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some storage by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit the Samsung website.
•
Your device supports pictures and videos captured with the device. Pictures and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorized by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Summary of Contents for SM-G736W
Page 1: ...www samsung com ca USER MANUAL English CA 01 2023 Rev 1 0 SM G736W ...
Page 4: ...4 Getting started ...
Page 139: ...139 Usage notices ...
Page 147: ...147 Appendix ...