Samsung SL-M2625D User Manual Download | Manualshive

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3. Maintenance

Tips for moving & storing your machine

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When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.

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When moving the machine, make sure at least two people are holding the machine securely.

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Summary of Contents for SL-M2625D

Page 1: ...ng the installation basic operation and troubleshooting on windows ADVANCED This guide provides information about the installation advanced configuration operation and troubleshooting on various OS en...

Page 2: ...24 Media and tray 25 Basic printing 36 3 Maintenance Ordering consumables and option 42 Available consumables 43 Available maintenance parts 44 Storing the toner cartridge 45 Redistributing toner 47 R...

Page 3: ...now before using the machine Key benefits 4 Features by models 6 Useful to know 8 About this user s guide 9 Safety information 10 Machine overview 15 Control panel overview 17 Turning on the machine 1...

Page 4: ...artphone or computer using Google Cloud Print enabled apps see Google Cloud Print on page 149 Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key...

Page 5: ...n page 158 You can print in various operating systems see System requirements on page 76 Your machine is equipped with a USB interface and or a network interface Supports various wireless network sett...

Page 6: ...tware CD into your CD ROM drive For Windows select the printer driver and software in the Select Software to Install window Operating System M262x series M282x series Windows Mac Linux Unix Software M...

Page 7: ...eries Hi Speed USB 2 0 Network Interface Ethernet 10 100 Base TX wired LAN M262xND only Network Interface 802 11b g n wireless LANa M282xDW only Software M262x series M282x series IPv6 M262xND only M2...

Page 8: ...The status LED flashes or remains constantly on Turn the product off and on again Check the meanings of LED indications in this manual and troubleshoot accordingly see Understanding the LED on page 6...

Page 9: ...g on its options or model you purchased The screenshots in this user s guide may differ from your machine depending on the machine s firmware driver version The procedures in this user s guide are mai...

Page 10: ...is damaged or if the electrical outlet is not grounded This could result in electric shock or fire Do not place anything on top of the machine water small metal or heavy objects candles lit cigarette...

Page 11: ...ric shock or fire If the plug does not easily enter the electrical outlet do not attempt to force it in Call an electrician to change the electrical outlet or this could result in electric shock Do no...

Page 12: ...f you have a medical condition that prevents you from lifting do not lift the machine Ask for help and always use the appropriate amount of people to lift the device safety Then lift the machine If th...

Page 13: ...load wall outlets and extension cords This can diminish performance and could result in electric shock or fire The machine should be connected to the power level which is specified on the label If you...

Page 14: ...dangerous if inhaled or ingested Using recycled consumables such as toner can cause damage to the machine In case of damage due to the use of recycled consumables a service fee will be charged For co...

Page 15: ...ssories Power cord Software CDa a The software CD contains the printer drivers user s guide and software applications Misc accessoriesb b Miscellaneous accessories included with your machine may vary...

Page 16: ...available depending on model or country 1 Output tray 7 Paper width guides on a manual feeder 2 Control panel 8 Output support 3 Front cover 9 Toner cartridgea a M2620 M2820 series only 4 Paper level...

Page 17: ...e 116 Print screenc Press this button and the green LED will start blinking If you want to print only the active screen release the button when the green LED stops blinking If you want to print the wh...

Page 18: ...tton for about 6 seconds and release Prints configuration reports network configuration reportsd Press and hold this button for about 4 seconds until the status LED blinks fast and release 5 Power You...

Page 19: ...Introduction Turning on the machine 1 Connect the machine to the electricity supply first Press the power key or turn the switch on if the machine has a power switch 2 Press Power on the control panel...

Page 20: ...connected to your computer and powered on 2 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start All programs Accessories Run X Setup exe repla...

Page 21: ...to use the Windows Store 1 From Charms select Search 2 Click Store 3 Search and click Samsung Printer Experience 4 Click Install If you install the driver using the supplied software CD V4 driver is...

Page 22: ...structions in the window 3 Follow the instructions in the installation window 4 Insert the software CD into your CD ROM drive and install the driver again see Installing the driver locally on page 20...

Page 23: ...p After installation is complete you may want to set the machine s default settings Refer to the next section if you would like to set or change values Printing a demo page 24 Media and tray 25 Basic...

Page 24: ...e to make sure that the machine is operating correctly To print a demo page In ready mode press and hold Cancel button for about 2 seconds until the status LED blinks and release For a model with a In...

Page 25: ...hine It could cause damage to the machine Using inflammable print media can cause a fire Use designated print media see Print media specifications on page 73 The use of inflammable media or foreign ma...

Page 26: ...e available for duplex printing Duplex printing might not be available for some models see Features by models on page 6 Depending on the power voltage your machine uses available paper types for duple...

Page 27: ...Media and tray 27 2 Basic setup 2 Loading paper in the tray When printing using the tray do not load paper on the manual feeder it may cause a paper jam 1 2 2 1 2...

Page 28: ...loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray To ensure printing quality and to prevent paper jams only load the available paper see Print...

Page 29: ...Media and tray 29 2 Basic setup...

Page 30: ...n labels select Labels for Paper Type When using special media we recommend you feed one sheet at a time see Print media specifications on page 73 Printing the special media Face up If special media a...

Page 31: ...d not be wrinkled nicked nor damaged Temperature should resist the heat and pressure of the machine during operation Use only well constructed envelopes with sharp and well creased folds Do not use st...

Page 32: ...parencies to prolonged sunlight Ensure that transparencies are not wrinkled curled or have any torn edges Do not use transparencies that separate from the backing sheet To prevent transparencies from...

Page 33: ...osed adhesive material between labels Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to machine components Do not run a sh...

Page 34: ...sely affect machine rollers Before you load preprinted paper verify that the ink on the paper is dry During the fusing process wet ink can come off preprinted paper reducing print quality 5 Setting th...

Page 35: ...hot if you print a large number of pages at once Make sure that you do not allow children near it Open the output support before printing The printed pages stack on the output support and the output s...

Page 36: ...s 7 1 Open the document you want to print 2 Select Print from the File menu 3 Select your machine from the Select Printer list 4 The basic print settings including the number of copies and print range...

Page 37: ...the print job is waiting in the print queue or print spooler cancel the job as follows You can access this window by simply double clicking the machine icon in the Windows task bar You can also cance...

Page 38: ...hat certain option but it is not recommended and an mark means you cannot select that option due to the machine s setting or environment 1 Open the document you want to print 2 Select Print from the f...

Page 39: ...setting select it in the Favorites tab The machine is now set to print according to the settings you have selected To delete saved settings select it in the Favorites tab and click Delete 10 Using hel...

Page 40: ...y enabled Eco options Printer Default Follows the settings set from the machine s control panel None Disables Eco mode Eco Printing Enables Eco mode Activate the various eco items you want to use Resu...

Page 41: ...ts available for your machine Ordering consumables and option 42 Available consumables 43 Available maintenance parts 44 Storing the toner cartridge 45 Redistributing toner 47 Replacing the toner cart...

Page 42: ...btain the list of available consumables and maintenance parts To order Samsung authorized consumables option and maintenance parts contact your local Samsung dealer or the retailer where you purchased...

Page 43: ...s and other consumables according to the specific country conditions Samsung does not recommend using non genuine Samsung toner cartridge such as refilled or remanufactured toner Samsung cannot guaran...

Page 44: ...ntervals to avoid print quality and paper feed problems resulting from worn parts see table below The purpose of which is to maintain your machine in top working condition The maintenance parts below...

Page 45: ...g from the original package Store lying flat not standing on end with the same side facing up as if it were installed in the machine Do not store consumables in any of the following conditions Tempera...

Page 46: ...the amount of toner that print jobs require The actual print yield may vary depending on the print density of the pages you print on operating environment percentage of image area printing interval m...

Page 47: ...u can temporarily improve print quality by redistributing the remaining toner in the cartridge In some cases white streaks or light printing will still occur even after you have redistributed the tone...

Page 48: ...Redistributing toner 48 3 Maintenance 5 M2625 M2626 M2825 M2826 series 1 2...

Page 49: ...um of the cartridge If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric Shake the toner cartridge thoroughly it will increase t...

Page 50: ...Replacing the toner cartridge 50 3 Maintenance 6 M2620 M2820 series...

Page 51: ...Replacing the toner cartridge 51 3 Maintenance 7 M2625 M2626 M2825 M2826 series...

Page 52: ...52 3 Maintenance Replacing the imaging unit 8 M2625 M2626 M2825 M2826 series 1 2 1 2...

Page 53: ...ining large amounts of alcohol solvents or other strong substances can discolor or distort the cabinet If your machine or the surrounding area is contaminated with toner we recommend you use a cloth o...

Page 54: ...ine This buildup can cause print quality problems such as toner specks or smearing Cleaning the inside of the machine clears and reduces these problems Use a dry lint free cloth to clean the machine I...

Page 55: ...free cloth when cleaning the inside of the machine be careful not to damage the transfer roller or any other inside parts Do not use solvents such as benzene or thinner Printing quality problems can o...

Page 56: ...ng the machine 56 3 Maintenance 11 Cleaning the pickup roller Use a dry lint free cloth to clean the machine If your machine has a power switch turn the power switch off before cleaning the machine 1...

Page 57: ...ng the machine do not tilt or turn it upside down Otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or reduce print quality When moving the machine...

Page 58: ...pter gives helpful information for what to do if you encounter an error If your machine has a display screen check the message on the display screen first to solve the error If you cannot find a solut...

Page 59: ...ed correctly see Tray overview on page 25 Do not overload the tray Ensure that the paper level is below the paper capacity mark on the inside of the tray Do not remove paper from the tray while your m...

Page 60: ...60 4 Troubleshooting Clearing paper jams To avoid tearing the paper pull the jammed paper out slowly and gently 1 In tray 1...

Page 61: ...Clearing paper jams 61 4 Troubleshooting 2 In the manual feeder...

Page 62: ...Clearing paper jams 62 4 Troubleshooting 3 Inside the machine The fuser area is hot Take care when removing paper from the machine Before opening the front cover close the output support first...

Page 63: ...Clearing paper jams 63 4 Troubleshooting M2620 M2820 series 1 2 2...

Page 64: ...Clearing paper jams 64 4 Troubleshooting M2625 M2626 M2825 M2826 series 1 2 1 2 1 2...

Page 65: ...Clearing paper jams 65 4 Troubleshooting 4 In the exit area...

Page 66: ...Clearing paper jams 66 4 Troubleshooting 5 In the duplex area...

Page 67: ...Clearing paper jams 67 4 Troubleshooting If you do not see the paper in this area stop and go to next step 1 2...

Page 68: ...nor error has occurred and the machine is waiting for the error to be cleared When the problem is cleared the machine resumes On The cover is opened Close the cover There is no paper in the tray when...

Page 69: ...indicates the average capacity of print outs and is designed pursuant to ISO IEC 19752 The number of pages may be affected by operating environment printing interval graphics media type and media siz...

Page 70: ...5 Appendix This chapter provides product specifications and information concerning applicable regulations Specifications 71 Regulatory information 80 Copyright 91...

Page 71: ...Weight Machine with consumables M2620 series 7 0 kg 15 43 lbs M2625 M2626 series 7 2 kg 15 87 lbs M2625D M2626D series 7 4 kg 16 31 lbs M2820 series 7 2 kg 15 87 lbs M2825 M2826 series 7 4 kg 16 31 l...

Page 72: ...Level ISO 7779 Configuration tested basic machine installation A4 paper simplex printing b See the rating label on the machine for the correct voltage V frequency hertz and type of current A for your...

Page 73: ...80 g m2 21 lbs bond 60 to 220 g m2 16 to 59 lbs bond 1 sheet of 80 g m2 21 lbs bond Legal 216 x 356 mm 8 5 x 14 inches US Folio 216 x 330 mm 8 5 x 13 inches A4 210 x 297 mm 8 27 x 11 69 inches Oficio...

Page 74: ...105 g m2 24 to 28 lbs bond Thicker paper Refer to the Plain paper section Refer to the Plain paper section Not available in tray 164 to 220 g m2 44 to 59 lbs bond Thin paper Refer to the Plain paper s...

Page 75: ...es 60 to 163 g m2 16 to 43 lbs bond d e Maximum size custom 216 x 356 mm 8 5 x 14 inches a Maximum capacity may differ depending on media weight thickness and environmental conditions b 1 sheet for ma...

Page 76: ...tium IV 2 GHz 512 MB 2 GB 10 GB Windows Vista Intel Pentium IV 3 GHz 512 MB 1 GB 15 GB Windows 7 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graph...

Page 77: ...nistrator rights can install the software Windows Terminal Services is compatible with your machine Mac Operating system Requirements Recommended CPU RAM Free HDD space Mac OS X 10 5 Intel processors...

Page 78: ...2009 2009 1 2010 32 64 bit Ubuntu 6 06 6 10 7 04 7 10 8 04 8 10 9 04 9 10 10 04 10 10 11 04 32 64 bit SuSE Linux Enterprise Desktop 10 11 32 64 bit Debian 4 0 5 0 6 0 32 64 bit CPU Pentium IV 2 4GHz...

Page 79: ...100 Base TX Wired Lan 802 11b g n Wireless LAN Network operating system Windows XP Windows Server 2003 Windows Vista Windows 7 Windows 8 Windows Server 2008 R2 Various Linux OS Mac OS X 10 5 10 8 UNI...

Page 80: ...ardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition Wa...

Page 81: ...power consumption is automatically lowered ENERGY STAR and the ENERGY STAR mark are registered U S marks For more information on the ENERGY STAR program see http www energystar gov For ENERGY STAR ce...

Page 82: ...USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please sepa...

Page 83: ...nce to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reor...

Page 84: ...utput of the wireless device or devices which may be embedded in your printer is well below the RF exposure limits as set by the FCC This transmitter must not be collocated or operation in conjunction...

Page 85: ...the fuse cover If you have lost the fuse cover do not use the plug until you have another fuse cover Contact the people from you purchased the machine The 13 amp plug is the most widely used type in...

Page 86: ...laws of the Member States related to electromagnetic compatibility March 9 1999 Council Directive 1999 5 EC on radio equipment and telecommunications terminal equipment and the mutual recognition of t...

Page 87: ...atibility of TBR21 terminals The product has been designed against and is fully compliant with all of the relevant advisory notes contained in this document European radio approval information for pro...

Page 88: ...care should be taken to minimize human contact during normal operation As a general guideline a separation of 20 cm 8 inches between the wireless device and the body for use of a wireless device near...

Page 89: ...tination country If your system came equipped with an internal embedded wireless device do not operate the wireless device unless all covers and shields are in place and the system is fully assembled...

Page 90: ...Regulatory information 90 5 Appendix 22 China only...

Page 91: ...ctronics Co Ltd Microsoft Windows Windows Vista Windows 7 Windows 8 and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft Corporation iPad iPhone iPod touch TrueType M...

Page 92: ...t the installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries BASIC This guide provides informa...

Page 93: ...ing the default print settings 156 Setting your machine as a default machine 157 Using advanced print features 158 Using Direct Printing Utility 165 Mac printing 167 Linux printing 169 Unix printing 1...

Page 94: ...94 ADVANCED Printing problems 197 Printing quality problems 201 Operating system problems 209...

Page 95: ...f your machine is attached to a network skip the following steps below and go on to installing a network connected machine s driver see Installing driver over the network107 Installation for Mac 96 Re...

Page 96: ...Installer OS X icon 5 Click Continue 6 Read the license agreement and click Continue 7 Click Agree to agree to the license agreement 8 Click Install All components necessary for machine operations wi...

Page 97: ...the Applications folder Samsung Printer Software Uninstaller 2 To uninstall printer software Click Continue 3 Check the program you want to delete and click Uninstall 4 Enter the password and click OK...

Page 98: ...ftware If you are not a super user ask your system administrator 3 From the Samsung website download the Unified Linux Driver package to your computer 4 Right click the Unified Linux Driver package an...

Page 99: ...Administrator Login window appears type root in the Login field and enter the system password You must log in as a super user root to uninstall the printer driver If you are not a super user ask your...

Page 100: ...step by step instructions for setting up a network connected machine and software Useful network programs 101 Wired network setup 102 Installing driver over the network 107 Wireless network setup 116...

Page 101: ...nt to a certain person s email automatically Configure the network parameters necessary for the machine to connect to various network environments 2 SyncThru Web Admin Service Web based machine manage...

Page 102: ...or SetIP program See Using SyncThru Web Service on page 178 See Setting IP address on page 103 4 Printing a network configuration report Youcanprint NetworkConfigurationReport fromthemachine scontrol...

Page 103: ...low the instructions in the installation window 3 Connect your machine to the network with a network cable 4 Turn on the machine 5 From the Windows Start menu select All Programs Samsung Printers SetI...

Page 104: ...e installed If you click Customize you can choose individual components to install 9 Enter the password and click OK 10 When the message that warns that all applications will close on your computer ap...

Page 105: ...iguration report on page 102 and enter it without the colons For example 00 15 99 29 51 A8 becomes 0015992951A8 5 The machine will automatically print the Network Configuration Report 6 IPv6 configura...

Page 106: ...button 7 Turn the machine off and turn it on again You can also set the DHCPv6 To manually set the IPv6 address Check the Manual Address check box Then the Address Prefix text box is activated Enter t...

Page 107: ...ntry see Features by models on page 6 The machine that does not support the network interface it will not be able to use this feature see Rear view on page 16 You can install the printer driver and so...

Page 108: ...etup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 3 Read...

Page 109: ...your product Support or downloads If you want to install Samsung s printer management tools you need to install them using the supplied software CD 1 Make sure that the machine is connected to the ne...

Page 110: ...x xxx means IP address for network printer p USB001 P LPT1 p hostname a dest_path or A dest_path Specifies destination path for installation The destination path should be a fully qualified path Since...

Page 111: ...UP printer name Removes only specified printer instance and not the driver files This command provides a waytoremoveonlyspecified printer instance from your system without effecting other printer dri...

Page 112: ...AutoSelectdoesnotworkproperly chooseSelectPrinterSoftwareand your machine name in Print Using 16 Click Add 17 After the installation is finished click Close 9 Linux You need to download Linux software...

Page 113: ...he UNIX operating system before installing the UNIX printer driver see Unix on page 78 The commands are marked with when typing the commands do not type Some features and optional goods may not be ava...

Page 114: ...inter Wizard window Setup the printer in this window referring to the following procedures On some UNIX OS for example on Solaris 10 just added printers may not be enabled and or may not accept jobs I...

Page 115: ...tion in the Description field This is optional 5 Specify the printer location in the Location field 6 Type the IP address or DNS name of the printer in the Device textbox for network connected printer...

Page 116: ...computer and the machine at a time Wireless network name and network password Wireless networks require higher security so when an access point is first set up a network name SSID the type of securit...

Page 117: ...method Description Reference With Access Point From the computer Windows user see Access point via USB cable on page 123 Windows user see Access point without a USB cable recommended on page 127 Mac...

Page 118: ...If you do not set the password on Access Points they might be exposed to illegal access from unknown machines including PCs smart phones and printers Refer to the Access Point user s guide for passwo...

Page 119: ...reless security settings The option name may differ depending on the access point or wireless router you are using Items to prepare Check if the access point or wireless router supports Wi Fi Protecte...

Page 120: ...n appears on the display 3 Insert the supplied software CD into your CD ROM drive and follow the instructions in the window to set up the wireless network Connecting in PIN mode 1 Press and hold the W...

Page 121: ...e printed see Printing a network configuration report on page 102 In ready mode Press the Cancel or Stop Clear button for more than five seconds on the control panel The machine without the Cancel or...

Page 122: ...work connection when the machine is connecting to the wireless network press and release the Cancel or Stop Clear or Power Wakeup button on the control panel You need to wait 2 minutes to re connect t...

Page 123: ...the Menu button on the control panel 2 Press Network Wireless WLAN Settings 3 Press the OK to select the setup method you want Wizard recommended In this mode the setup is automatic The machine will d...

Page 124: ...e replacing X with the letter which represents your CD ROM drive and click OK For Windows 8 If the installation window does not appear from Charms select Search Apps and search for Run Type in X Setup...

Page 125: ...running Windows 7 or higher wireless network installation proceeds automatically Go to step 10 7 After searching the window shows the wireless network devices Select the name SSID of the access point...

Page 126: ...irm Network Password Confirm the encryption network password value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when...

Page 127: ...not be able to connect to the Internet Creating the infrastructure network 1 Turn on your computer access point and machine 2 Insert the supplied software CD into your CD ROM drive If the installation...

Page 128: ...Then click Next 5 If Select the Wireless Setup Method screen appears select Using a direct wireless connection and click Next Even if your computer is running Windows 7 or higher you cannot use this f...

Page 129: ...change the printer driver name set the machine to be shared on the network set the machine as the default machine Click Next 9 Click Finish Ad hoc via USB cable If you do not have an access point AP y...

Page 130: ...indow and select Run Setup exe 3 Read and accept The software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Information Collection Program optional Then cli...

Page 131: ...work configuration is set to DHCP the wireless network setting should also be DHCP Likewise if the computer s network configuration is set to Static the wireless network setting should also be Static...

Page 132: ...e Access point Network connected printer Software CD that was provided with your machine A machine installed with a wireless network interface USB cable 1 Make sure that the machine is connected to yo...

Page 133: ...cable and click Next If the screen does not appear go to step 15 12 After searching the window shows the wireless network devices Select the name SSID of the access point you want to use and click Nex...

Page 134: ...access point has security enabled Enter the Network Password of the access point or router 13 The window showing the wireless network setting appears Check the settings and click Next Wi Fi Direct op...

Page 135: ...nstaller folder Installer OS X icon 5 Click Continue 6 Read the license agreement and click Continue 7 Click Agree to agree to the license agreement 8 Click Install All components necessary for machin...

Page 136: ...p 13 If below screen appears press the WPS button from the control panel within 2 minutes 12 When the wireless network set up is completed click Next 13 After the installation is finished click Close...

Page 137: ...desktop For Mac OS X 10 8 double click the CD ROM that appears on Finder 4 Double click the MAC_Installer folder Installer OS X icon 5 Click Continue 6 Read the license agreement and click Continue 7...

Page 138: ...showing the wireless network settings appears Check the settings and click Next Before entering the IP address for the machine you must know the computer s network configuration information If the com...

Page 139: ...k port will not be able to use this feature see Rear view on page 16 Your machine is a network compatible machine To enable your machine to work with your network you will need to perform some configu...

Page 140: ...son who set up your network To configure wireless parameters you can use SyncThru Web Service Using SyncThru Web Service Before starting wireless parameter configuration check the cable connection sta...

Page 141: ...ireless security setting window appears enter the registered password network password and click Next 9 The confirmation window appears please check your wireless setup If the setup is right click App...

Page 142: ...er and a mobile device that provides a secure connection and better throughput than ad hoc mode With Wi Fi Direct you can connect your printer to a Wi Fi Direct network while concurrently connecting t...

Page 143: ...activating this option Network Password If your printer is a Group Owner a Network Password is required for other mobile devices to connect to your printer You can configure a network password yourse...

Page 144: ...er instead of pushing the WPS button 20 Troubleshooting Problems during setup or driver installation Printers Not Found Your machine may not be turned on Turn on your computer and the machine USB cabl...

Page 145: ...configuration report on page 102 2 Check the printer port s IP address from your computer a Click the Windows Start menu For Windows 8 from the Charms select Search Settings b For Windows XP Server 20...

Page 146: ...not be found when searching firewall software might be blocking the communication Refer to the user s guide for the software to turn it off and try searching for the machine again Check whether the ma...

Page 147: ...arge metal objects between the access point or wireless router and the machine Make sure the machine and wireless access point or wireless router are not separated by poles walls or support columns co...

Page 148: ...eb pages and PDFs scanning is also supported If you have Samsung multfunction printer scan any document into a JPG PDF or PNG format for quick and easy viewing on your mobile device 22 Downloading Sam...

Page 149: ...Open the Chrome browser 2 Visit www google com 3 Sign in to the Google website with your Gmail address 4 Enter your printer s IP address in the address field and press the Enter key or click Go 5 Cli...

Page 150: ...ogle Cloud Print service Make sure the printer is turned on and connected to a wired or wireless network that has access to the Internet Printing from an application on mobile device The following ste...

Page 151: ...inting from the Chrome browser The following steps are an example of using the Chrome browser 1 Run Chrome 2 Open the document or email that you want to print 3 Click the wrench icon in the browser s...

Page 152: ...e upper right of the SyncThru Web Service website 4 Type in the ID and Password then click Login Type in the below default ID and password We recommend you to change the default password for security...

Page 153: ...nt 153 2 Using a network connected machine Cancelling print job To cancel the printing job or view the print summary click the print center icon in multitasking area You can click cancel in the print...

Page 154: ...stment 155 Changing the default print settings 156 Setting your machine as a default machine 157 Using advanced print features 158 Using Direct Printing Utility 165 Mac printing 167 Linux printing 169...

Page 155: ...u are You can set the altitude value from Device Settings in Samsung Easy Printer Manager program For Windows and Mac users you set from Samsung Easy Printer Manager Switch to advanced mode Device Set...

Page 156: ...ware Devices and Printers For Windows 7 Windows 8 select Control Panel Devices and Printers 3 Right click on your machine 4 For Windows XP Server 2003 Server 2008 Vista select Printing Preferences For...

Page 157: ...a select Control Panel Hardware and Sound Printers For Windows Server 2008 R2 select Control Panel Hardware Devices and Printers For Windows 7 Windows 8 select Control Panel Devices and Printers 3 Sel...

Page 158: ...n only the file name the file is automatically saved in My Documents Documents and Settings or Users The saved folder may differ depending on your operating system or the application you are using 2 U...

Page 159: ...Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together Booklet Printinga Prints your document on...

Page 160: ...p Blank Pages feature does not work when you select the duplex option We recommend not to print on both sides of the special media such as labels envelopes or thick paper It may cause a paper jam or d...

Page 161: ...Watermark Message box You can enter up to 256 characters The message displays in the preview window Watermark Editing a watermark a To change the print settings from your software application access...

Page 162: ...a new page overlay containing your logo or image The overlay document size must be the same as the document you print with the overlay Do not create an overlay with a watermark The resolution of the...

Page 163: ...m the Overlay List box d If necessary check ConfirmPageOverlayWhenPrinting box If this box is checked a message window appears each time you submit a document for printing asking you to confirm printi...

Page 164: ...print more than one copy You can print one copy first to check then print the rest of the copies later Confidential This mode is used for printing confidential documents You need to enter a password...

Page 165: ...printing restriction feature and retry printing You cannot print PDF files that are restricted by a password Deactivate the password feature and retry printing Whether or not a PDF file can be printe...

Page 166: ...t click menu 1 Right click on the PDF file to print and select Direct Printing The Direct Printing Utility window appears with the PDF file is added 2 Select the machine to use 3 Customize the machine...

Page 167: ...ng printer settings You can use advanced printing features when using your machine Open an application and select Print from the File menu The machine name which appears in the printer properties wind...

Page 168: ...endars 1 From your Mac application select Print from the File menu 2 Select Layout from the drop down list under Orientation 3 Select a binding orientation from the Two Sided option 4 Select the other...

Page 169: ...Apply 4 Open the File menu and click Print 5 Select your machine to print 6 Choose the number of copies and indicate which pages to print 7 Change other printing options in each tab if necessary 8 Cl...

Page 170: ...displays on the printer list in Printers configuration Connection Allowsyoutovieworselectanotherport Ifyouchange the machine port from USB to parallel or vice versa while in use you must re configure...

Page 171: ...any copies are needed in Number of Copies To take advantage of the printer features provided by your printer driver press Properties 5 Press OK to start the print job 15 Changing the machine settings...

Page 172: ...esolution or image position of your document Text tab Set the character margin line space or the columns of the actual print output Margins tab Use Margins Set the margins for the document By default...

Page 173: ...f your machine Accessing management tools 174 Easy Capture Manager 175 Samsung AnyWeb Print 176 Easy Eco Driver 177 Using SyncThru Web Service 178 Using Samsung Easy Printer Manager 181 Using Samsung...

Page 174: ...8 from Charms select Search Apps 3 Find Samsung Printers 4 Under Samsung Printers you can see installed management tools 5 Click the management tool you want to use After installing the driver for som...

Page 175: ...r Available for Windows OS users only This feature may not be available depending on model or optional goods This tool helps you screen capture preview scrap and print Windows Internet Explorer pages...

Page 176: ...able depending on model or optional goods This tool helps you screen capture preview scrap and print Windows Internet Explorer pages more easily than when you use an ordinary program Download the soft...

Page 177: ...lication Start Easy Eco Driver before printing job checkbox in the printer properties should be checked Easy Eco Driver also allows you simple editing such as removing images and texts changing fonts...

Page 178: ...re configuring options in SyncThru Web Service you need to log in as an administrator You can still use SyncThru Web Service without logging in but you won t have access to Settings tab and Security t...

Page 179: ...such as TCP IP and network protocols Security tab This tab allows you to set system and network security information You need to log in as an administrator to view this tab System Security Sets the s...

Page 180: ...on 1 Start a web browser such as Internet Explorer from Windows Enter the machine IP address http xxx xxx xxx xxx in the address field and press the Enter key or click Go 2 Your machine s embedded web...

Page 181: ...Samsung machine Samsung Easy Printer Manager provides two different user interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two inter...

Page 182: ...in the user s guide 3 Application information Includes links for changing to the advanced settings switching UI refresh preference setting summary help and about The button is used to change the user...

Page 183: ...ions or models If so it is not applicable to your machine Device Settings You can configure various machine settings such as machine setup paper layout emulation network and print information Alert Se...

Page 184: ...stall the machine software You can also launch Samsung Printer Status manually Go to the Printing Preferences click the Basic tab Printer Status button These icons appear on the Windows task bar Icon...

Page 185: ...pplies You can order replacement toner cartridge s from online 4 User s Guide You can view the online User s Guide This button opens the Troubleshooting Guidewhenanerroroccurs Youcandirectly open the...

Page 186: ...atically downloaded from the Windows Store if the machine is connected to a computer with an Internet connection 7 Understanding the Samsung Printer Experience To open the application From the Start s...

Page 187: ...ick on this button to order replacement toner cartridges online You need to be connected to the Internet to use this feature 4 Visit Samsung Links to Samsung printer website You need to be connected t...

Page 188: ...this window by simply double clicking the machine icon in the Windows task bar You can also cancel the current job by pressing Cancel or Stop Clear button on the control panel Opening more settings Th...

Page 189: ...ing settings such as copies orientation and document type Eco settings This option allows you to choose multiple pages per side to save media Advanced tab Paper settings This option allows you to set...

Page 190: ...pending on the model or options If this tab is not shown or disabled it means that this features are not supported Job Accounting This option allows you to print with the given permission Confidential...

Page 191: ...Unified Driver Configurator icon will automatically be created on your desktop 9 Opening Unified Driver Configurator 1 Double click the Unified Driver Configurator on the desktop You can also click th...

Page 192: ...ol buttons are as follows Refresh Renews the available machines list Add Printer Allows you to add a new machines Remove Printer Removes the selected machine Set as Default Sets the current selected m...

Page 193: ...dow you can view the list of available ports check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason Refresh Renews the av...

Page 194: ...chapter gives helpful information for what to do if you encounter an error Paper feeding problems 195 Power and cable connecting problems 196 Printing problems 197 Printing quality problems 201 Operat...

Page 195: ...and reload it correctly There is too much paper in the tray Remove excess paper from the tray The paper is too thick Use only paper that meets the specifications required by the machine The paper keep...

Page 196: ...olutions The machine is not receiving power or the connection cable between the computer and the machine is not connected properly Connect the machine to the electricity supply first and press the Pow...

Page 197: ...heets are removed from the toner cartridge If a system error occurs contact your service representative Theconnection cablebetweenthecomputerand the machine is not connected properly Disconnect the ma...

Page 198: ...on that was selected in the Printing Preferences may be incorrect For many software applications the paper source selection is found under thePaper tab within the Printing Preferences Select the corre...

Page 199: ...om Device Settings in Samsung Easy Printer Manager program see Device Settings on page 183 Pages print but they are blank The toner cartridge is defective or out of toner Redistribute the toner if nec...

Page 200: ...s not print special sized paper such as billing paper Paper size and paper size setting do not match Set the correct paper size in the Custom in Paper tab in Printing Preferences The printed billing p...

Page 201: ...er A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning Clean the inside of your machine The surface of the LSU part inside the machine may be dirty Clean the...

Page 202: ...spots appear on the page The paper is too rough and a lot of dirt from paper falls to the inner components within the machine so the transfer roller may be dirty Clean the inside of your machine The p...

Page 203: ...r on page 47 Toner smear Clean the inside of the machine Check the paper type and quality Remove the toner cartridge and install a new one Vertical repetitive defects If marks repeatedly appear on the...

Page 204: ...indow see Opening printing preferences on page 38 If background scatter covers the entire surface area of a printed page adjust the print resolution through your software application or in Printing Pr...

Page 205: ...Ensure that the paper is loaded properly Check the paper type and quality Both high temperature and humidity can cause paper curl Turn the stack of paper over in the tray Also try rotating the paper 1...

Page 206: ...idge and reinsert it The toner cartridge may be defective Remove the toner cartridge and install a new one The machine may require repairing Contact a service representative Loose toner Clean the insi...

Page 207: ...l stripes If horizontally aligned black streaks or smears appear The toner cartridge may be installed improperly Remove the cartridge and reinsert it The toner cartridge may be defective Remove the to...

Page 208: ...Lightprint or contamination occurs Your machine is probably being used at an altitude of 1 000 m 3 281 ft or above The high altitude may affect the print quality such as loose toner or light imaging C...

Page 209: ...ring printing Just keep waiting until the machine finishes printing If the message appears in ready mode or after printing has completed check the connection and or whether an error has occurred Samsu...

Page 210: ...r illustrations are missing Printing the PDF file as an image may enable the file to print Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF fi...

Page 211: ...ommand line parameter then remove it to print properly For Gimp front end select print Setup printer and edit the command line parameter in the command item The machine does not print whole pages and...

Page 212: ...2 201 24 18 www samsung com be Dutch www samsung com be_fr French BOLIVIA 800 10 7260 www samsung com BOSNIA 051 133 1999 www samsung com BOTSWANA 0800 726 000 www samsung com BRAZIL 0800 124 421 4004...

Page 213: ...www samsung com latin_en English ESTONIA 800 7267 www samsung com ee FINLAND 030 6227 515 www samsung com Country Region Customer Care Center WebSite FRANCE 01 48 63 00 00 www samsung com fr GERMANY 0...

Page 214: ...www samsung com Country Region Customer Care Center WebSite KUWAIT 183 2255 183 CALL www samsung com ae English www samsung com ae_ar Arabic KYRGYZSTAN 00 800 500 55 500 www samsung com LATVIA 8000 72...

Page 215: ...m Country Region Customer Care Center WebSite PHILIPPINES 1 800 10 SAMSUNG 726 7864 for PLDT 1 800 3 SAMSUNG 726 7864 for Digitel 1 800 8 SAMSUNG 726 7864 for Globe 02 5805777 www samsung com ph POLAN...

Page 216: ...Levant English TADJIKISTAN 8 10 800 500 55 500 www samsung com TAIWAN 0800 329 999 0266 026 066 www samsung com Country Region Customer Care Center WebSite TANZANIA 0685 88 99 00 www samsung com THAIL...

Page 217: ...rks WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder ADF is a scanning unit that will automatically feedanoriginalsheetofpapersothatthemachine...

Page 218: ...t typically vertical area where control or monitoring instruments are displayed They are typically found in front of the machine Coverage It is the printing term used for a toner usage measurement on...

Page 219: ...uns back and forth on the page and prints by impact striking an ink soaked cloth ribbon against the paper much like a typewriter DPI Dots Per Inch DPI is a measurement of resolution that is used for s...

Page 220: ...control MAC data link layer of the OSI model Ethernet is mostlystandardizedasIEEE 802 3 It has become the most widespread LAN technology in use during the 1990s to the present EtherTalk A suite of pro...

Page 221: ...platters with magnetic surfaces IEEE The Institute of Electrical and Electronics Engineers IEEE is an international non profit professional organization for the advancement of technology related to el...

Page 222: ...ce exceeds that of TCP IP on a LAN ISO The International Organization for Standardization ISO is an international standard setting body composed of representatives from national standards bodies It pr...

Page 223: ...ng functionality in one physical body so as to have a printer a copier a fax a scanner and etc MH Modified Huffman MH is a compression method for decreasing the amount of data that needs to be transmi...

Page 224: ...but which is not itself copied or derived from something else OSI Open Systems Interconnection OSI is a model developed by the International Organization for Standardization ISO for communications OS...

Page 225: ...o interact with the device driver using standard input output system calls which simplifies many tasks Protocol A convention or standard that controls or enables the connection communication and data...

Page 226: ...dress and which part is the host address TCP IP The Transmission Control Protocol TCP and the Internet Protocol IP the set of communications protocols that implement the protocol stack on which the In...

Page 227: ...USB is designed to concurrently connect a single computer USB port to multiple peripherals Watermark A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transm...

Page 228: ...anced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection eas...

Page 229: ...for avoiding paper jams 59 L Linux common Linux problems 211 driver installation for network connected 112 driver installation for USB cable connected 98 driver reinstallation for USB cable connected...

Page 230: ...OS 148 mobileprint 148 print media card stock 33 envelope 31 labels 32 output support 73 preprinted paper 34 special media 30 transparency 32 printer preferences Linux 170 printer status general infor...

Page 231: ...tridge 49 storing 45 tray adjusting the width and length 25 changing the tray size 25 loading paper in manual feeder multi purpose tray 28 U understanding the status LED 68 UNIX driver installation fo...

Page 232: ...Index 232 Index wireless network network cable 139...

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