Symptom
Check
Remedy
I cannot group speakers.
•
Is the product connected to the
network via Wi-Fi?
•
If the product is connected
to the network via Bluetooth,
NFC tagging(Android only), TV
SoundConnect, or AUX IN, you
cannot use the group speakers
function.
App doesn't work properly
•
Does an error occur when
accessing the app?
•
Make sure your smart device is
compatible with the app. (See
page 85)
•
Make sure the app is the latest
version.
•
Make sure the M7's front LED
turns from red to blue.
•
If used with a HUB
- Make sure the HUB and the
smart device are connected to
same router.
- Make sure the HUB's indicator
LED's show that it is working
correctly. (See page 19, item 3.)
- If you experience troubles with
connecting the HUB and M7,
try relocating the M7 so that
the M7 is closer to the wireless
router or HUB.
note
9
If the problem persists, consult the service center for troubleshooting.
A
open source License notice
• For further information on Open Sources used in this product, please visit the website: http://
opensource.samsung.com
A
Licences
• The Spotify Software is subject to third party licenses found here :
www.spotify.com/connect/third-party-licenses.
• For more information about Spotify Connect, please visit www.spotify.
com/connect
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