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Troubleshooting
230
Power and charging problems
Problem
Description & Solution
“Recharge
Battery” appears
on the display
When you turn on the phone, this
message appears. Recharge the
battery.
Battery low alert
appears on the
display
Your battery is insufficiently charged.
Recharge the battery.
While charging,
the LED on the
travel charger
blinks
• Disconnect the phone from the
travel charger, remove the battery,
and then replace it. Try charging
again.
• If the problem persists, clean the
metal contacts on the battery and
the phone.
• If the actions above do not clear the
problem, contact a Samsung service
representative.
The phone
malfunctions or
does not function
Remove the battery and then replace
it. Turn on the phone. Or press the
hole on the bottom of the phone to
perform a soft reset. If the problem
persists, contact a Samsung service
representative.
The LED on the
travel charger
turns to yellow
The travel charger is overheated.
Disconnect the charger from the
phone or unplug it from the power
outlet. Wait until the charger cools
down and then recharge the phone.