Zte Z852 User Manual Download Page 1

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Z852

User Manual

Summary of Contents for Z852

Page 2: ...e modifications on print errors or update specifications in this guide without prior notice This manual has been designed with the utmost care to ensure the accuracy of its content However all statements information and recommendations contained therein do not constitute a warranty of any kind either expressed or implied Please refer to For Your Safety to be sure to use your phone properly and saf...

Page 3: ...Google Inc The Bluetooth trademark and logos are owned by the Bluetooth SIG Inc and any use of such trademarks by ZTE Corporation is under license microSDXC Logo is a trademark of SD 3C LLC Qualcomm Snapdragon processors are products of Qualcomm Technologies Inc Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated registered in the United States and other countries Used with permission ...

Page 4: ...Time 18 Locking Unlocking the Screen and Keys 18 Using the Touch Screen 19 Getting to Know the Home Screen 22 Personalizing 25 Changing the System Language 25 Setting the Date and Time 25 Changing Ringtone and Notification Sound 26 Turning On Off System Sounds 26 Adjusting Volume 26 Switching to Silent or Vibration Mode 27 Using Do Not Disturb Mode 28 Applying New Wallpapers 29 Setting the Theme 3...

Page 5: ... Rearranging the Primary Shortcuts 41 Entering Text 41 Editing Text 51 Opening and Switching Apps 52 Using Two Apps in Split Screen Mode 53 Uninstalling or Disabling an App 54 Connecting to Networks and Devices 55 Connecting to Mobile Networks 55 Connecting to Wi Fi 57 Using Wi Fi Direct 60 Connecting to Bluetooth Devices 61 Connecting to Your Computer via USB 64 Using the microSDXC Card as Portab...

Page 6: ...Adjusting Your Call Settings 81 Contacts 88 Checking Contact Details 88 Adding a New Contact 88 Setting Up Your Own Profile 89 Importing Exporting and Sharing Contacts 89 Working With Favorite Contacts 91 Working With Groups 92 Searching for a Contact 94 Editing Contacts 94 Web Accounts 96 Adding or Removing Accounts 96 Configuring Account Sync 97 Email 99 Setting Up the First Email Account 99 Che...

Page 7: ...sage 105 Forwarding a Message 106 Deleting Messages or Threads 106 Changing Message Settings 107 Calendar 108 Viewing Your Calendars and Events 108 Creating an Event 109 Editing Deleting or Sharing an Event 110 Changing Calendar Settings 110 Web Browser 111 Opening the Browser 111 Setting the Homepage 111 Using Multiple Browser Tabs 112 Downloading Files 112 Changing Browser Settings 112 Camera 11...

Page 8: ... Retouching Your Pictures 124 Making a GIF Picture or a Collage 125 Playing Videos 127 Music 128 Viewing Your Music Library 128 Playing Music 129 Managing Playlists 131 Video Player 132 Opening the Video Library 132 Playing and Controlling Videos 132 Managing Video Files 133 FM Radio 135 Scanning and Saving Channels 135 Listening to FM Radio 135 Editing a Saved Channel 136 Other Options and Settin...

Page 9: ...ying a Voice Memo 138 More Apps 140 Backup Restore 140 Calculator 140 Clock 140 Downloads 142 File Manager 142 Google Apps 143 Settings 145 Wireless and Networks 145 Device 148 Personal 153 System 158 Upgrading the Phone Software 160 Troubleshooting 161 ...

Page 10: ...10 Getting Started Getting to Know Your Phone Earpiece Proximity light sensor Back key Home key Touch screen Front camera Recent apps key Indicator light Auxiliary microphone Main microphone ...

Page 11: ...11 Volume up down key Speaker Charging micro USB port 3 5mm Headset jack Back camera Flash Power key Back cover ...

Page 12: ...ch to return to the home screen from any application or screen Touch and hold to use Google Search Back key Touch to go to the previous screen Recent apps key Touch to see recently used apps Volume key Press or hold either end of the key to turn the volume up or down NOTE The positions of the Back key and the Recent apps key are interchangeable through Settings Navigation key ...

Page 13: ...led or removed while the phone is turned on You need to unmount the microSDXC card before removing it See Using the microSDXC Card as Portable or Phone Storage WARNING To avoid damage to the phone do not use any other kind of SIM cards or any non standard nano SIM card cut from a SIM card You can get a standard nano SIM card from your service provider 1 Insert your fingernail into the slot at the ...

Page 14: ...14 2 Hold the nano SIM card or the microSDXC card with the cut corner oriented as shown and slip it into the card holder microSDXC card nano SIM card ...

Page 15: ...ack cover with the back of the phone and press the cover back into place Ensure that all the tabs are secure and there are no gaps around the cover Charging the Battery Your phone s battery should have enough power for the phone to turn on find a signal and make a few calls You should fully charge the battery as soon as possible WARNING Use only ZTE approved chargers and USB cables The use of ...

Page 16: ...g jack Ensure that the adaptor is inserted with the correct orientation Do not force the connector into the charging jack 2 Connect the charger to a standard AC power outlet If the phone is on you ll see a charging icon such as or appear on the status bar 3 Disconnect the charger when the battery is fully charged NOTE ...

Page 17: ...can drain your battery You can follow the helpful tips below to conserve your battery power Use the Battery saver feature in Settings Reduce the screen backlight time Lower the screen brightness Turn Wi Fi Bluetooth and auto sync off when not in use Disable the GPS function when not in use Most applications using this function will periodically query the GPS satellites for your current location an...

Page 18: ...low the prompts to set up your phone Locking Unlocking the Screen and Keys Your phone allows you to quickly lock the screen and keys put the phone to sleep mode when not in use and to turn the screen back on and unlock it when you need it To lock the screen and keys To quickly turn the screen off and lock the keys press the Power key NOTE To save battery power the phone automatically turns off the...

Page 19: ...ock pattern a PIN or a password for your phone see Protecting Your Phone With Screen Locks you ll need to draw the pattern or enter the PIN password to unlock your screen Using the Touch Screen Your phone s touch screen enables you to control actions through a variety of touch gestures Touch When you want to type using the onscreen keyboard select items on the screen such as the application and se...

Page 20: ...o open the available options for an item for example a message or link in a web page touch and hold the item Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen ...

Page 21: ...to move your finger While dragging do not release your finger until you have reached the target position Pinch In some apps such as Maps web browser and Gallery you can zoom in and out by placing two fingers on the screen at once and pinching them together to zoom out or spreading ...

Page 22: ...to automatically change Touch the Home key Settings Display When device is rotated and select Rotate the contents of the screen You can also access the screen rotation control by sliding down the status bar twice and touching Auto rotate Portrait Getting to Know the Home Screen The home screen is the starting point for your phone s applications functions and menus You can customize your home scree...

Page 23: ...right on the home screen to see the extended panels You can add or remove home screen panels or adjust their order To add a new home screen panel 1 Touch and hold a blank area of the home screen 2 Touch Widgets or Themes 3 Slide the home screen thumbnails left and touch Status bar Google Search Shortcut Folder Primary shortcuts Widget ...

Page 24: ...panel will also be removed NOTE When there are only two home screen panels you cannot delete any of them To adjust the order of a home screen panel 1 Touch and hold an empty area of the home screen and touch Home You can slide left or right to view the home screen thumbnails 2 Touch and hold a thumbnail and drag it left or right to the place you need NOTE Touch at the bottom of a home screen thumb...

Page 25: ...and drag it to the top of the list NOTE To remove languages from the list touch Remove and select the languages you want to delete Setting the Date and Time 1 Touch the Home key Settings Date time 2 Set the date time time zone and time format To adjust the date and time automatically turn on Automatic date time To adjust the date and time manually turn off Automatic date time and touch Set date Se...

Page 26: ...t notification sound 1 Touch the Home key Settings Sound 2 Touch Phone ringtone or Default notification ringtone 3 Select the ringtone you want to use 4 Touch OK Turning On Off System Sounds 1 Touch the Home key Settings Sound Other sounds 2 Touch the switch beside each option to turn it on or off Adjusting Volume 1 Touch the Home key Settings Sound 2 Drag the sliders below Media volume Alarm volu...

Page 27: ... media application is active to show the volume management window Drag the slider to the left or keep pressing the Volume down key to switch the phone to vibration mode Press the key again in vibration mode to switch the phone to silent mode Swipe down from the top of the screen to open the notification panel and drag the panel downwards Slide left and then touch Sound or Vibrate to switch the pho...

Page 28: ...ve selected Scheduled set the days and start end time during which Do not disturb mode should apply Touch Disturb rules to determine whether you allow exceptions Priority only Disturbance set as priority interruptions are allowed Alarms only Only alarms sound or vibration is allowed Total silence Forbid all disturbance If you have allowed priority interruptions customize the types of allowed sound...

Page 29: ... can alert you of their messages or calls NOTE To set exceptions based on apps touch the Home key Settings Notifications Select an app and switch on Override Do Not Disturb Applying New Wallpapers You can set the wallpaper for the home screen or lock screen 1 Touch the Home key Settings Display Wallpaper 2 Touch Gallery Live Wallpapers Photos or Wallpapers and select an image or an animation Some ...

Page 30: ...g the Home Screen Transition Effect 1 Touch and hold an empty place on the home screen and touch Home 2 Pick an effect and the phone will demonstrate how it works Touch other effects until you find the favourite one Changing Screen Brightness 1 Touch the Home key Settings Display Brightness level 2 Drag the slider to manually adjust the screen brightness NOTE Your phone can automatically adjust th...

Page 31: ...een lock and allow unlocking with a touch and hold gesture You can unlock the screen by touching and holding on the blank area of the screen Touch Pattern to draw and redraw a pattern that you must draw to unlock the screen Touch PIN or Password to set a numeric PIN or a password that you must enter to unlock the screen 3 For Pattern PIN or Password lock select how you want notifications and their...

Page 32: ...tolen and may be required or recommended in some organizations Consult your system administrator before turning it on In many cases the pattern PIN or password you set for encryption is controlled by the system administrator Before turning on encryption prepare as follows Set a screen lock pattern PIN or password Charge the battery Keep the phone connected to the charger Schedule an hour or more f...

Page 33: ... or more during which time your phone may restart several times When encryption is completed you re prompted to draw the unlock pattern or enter your PIN or password Subsequently you must draw your unlock pattern or enter your PIN or password each time you power on your phone in order to decrypt it Protecting Your Phone With Screen Pinning You can use the screen pinning feature to keep an app in v...

Page 34: ...re that screen pinning is turned on 2 Open the app you want to keep in view 3 Touch the Recent apps key 4 If there are many app tabs swipe up to find on the front most tab 5 Touch Unpin the Screen To unpin the screen and return to normal use touch and hold the Back key If you have asked for the unlock pattern PIN or password before unpinning the screen touch and hold on the lock screen and draw th...

Page 35: ...cons you may see 4G 3G connected No signal LTE connected Signal strength Do not disturb mode on Alarms only or Priority only Mobile data in use Do not disturb mode on Total silence Airplane mode Vibration mode Bluetooth on Silent mode Connected to a Wi Fi network Battery low Wi Fi in use Battery full Mobile hotspot on Battery charging Speaker on Alarm set Phone microphone off ...

Page 36: ...des notification icons on the left Below are some of the icons you may see New SMS or MMS messages Upcoming event New message s from the Email app New Wi Fi network detected New message s from the Gmail app Downloading data Missed call Sending data Call in progress USB connected Call on hold microSDXC card mounted Song playing ...

Page 37: ...o a notification or remove the notifications The notification panel also supports expandable notifications that let you perform additional actions right from the notification itself To respond to a notification just touch it Slide down with one finger to expand certain notifications You can also swipe two fingers vertically or pinch zoom to expand or collapse certain notifications or touch to expa...

Page 38: ...gs on the top To open the Quick Settings panel and find all setting tiles drag the notification panel downwards or swipe down from the top of the screen with two fingers NOTE You can swipe left or right on the Quick Settings panel to find all setting tiles To turn on or off settings quickly 1 Swipe down from the top of the screen with two fingers to open the Quick Settings panel 2 To turn on or of...

Page 39: ...n the Quick Settings panel touch at the top to get to the Settings menu Managing Shortcuts and Widgets Add Shortcuts and Widgets 1 Touch the Home key or To add widgets touch and hold an empty area of the home screen and select Widgets 2 Slide to browse the available applications or widgets 3 Touch and hold a widget or an application icon and drag it to a home screen panel NOTE While holding the it...

Page 40: ...en and then release it 2 An outline appears around the widget Drag the outline to resize the widget NOTE Not all widgets can be resized Organizing With Folders You can create folders on the home screen and add several shortcuts to a folder You can move or remove folders the same way as moving or removing shortcuts 1 Touch and hold a shortcut on the home screen until Folder appears 2 Drag the short...

Page 41: ...from all home screens You can keep at most four items in the primary shortcuts area Drag shortcuts or folders in or out of the area to rearrange it Entering Text You can enter text using the onscreen keyboard Some apps open it automatically In others you open it by touching where you want to type Touch the Back key to hide the onscreen keyboard You can also enter text by speaking with the Google v...

Page 42: ...hange keyboard 2 Select the input method you need NOTE The icon appears only when more than one keyboard input method is installed and enabled Google Keyboard The Google Keyboard provides a layout similar to a desktop computer keyboard When screen auto rotation is enabled turn the phone sideways and the keyboard will change from portrait to landscape The landscape keyboard is not supported in all ...

Page 43: ...ppear Then slide to choose É As you enter a word candidates appear above the keyboard Touch to select the correct one drag a suggestion to to remove it Touch to use uppercase Double tap to lock uppercase This key also changes to indicate the current case you are using for lowercase for uppercase and when locked in uppercase Touch to delete the text before the cursor Touch to select numbers and sym...

Page 44: ... for one hand input Gesture Typing The Google Keyboard supports the gesture typing feature You use this feature to input a word by sliding through the letters To enable and use gesture typing 1 Touch and hold on the Google Keyboard and then touch Google Keyboard settings 2 Touch Gesture typing and then touch Enable gesture typing if this feature is turned off 3 Move your finger from letter to lett...

Page 45: ...lly when you begin to input the next word TouchPal Keyboard The TouchPal keyboard offers three layouts including FULL PHONEPAD and T You can touch to select a language and layout You can also use Curve and Wave to speed up text input by moving your finger from letter to letter or word from word without lifting the finger Start of the word End of the word ...

Page 46: ...ble tap to lock uppercase This key also changes to indicate the current case you are using for lowercase for uppercase and when locked in uppercase Word prediction Touch and hold or and touch the prediction switch to turn off or on prediction Pre defined texts Touch to enter digits symbols and other texts You can touch the arrow keys to turn pages or touch to go back to the alphabetic keys Slide u...

Page 47: ...ouchPal use voice input edit text change keyboard themes and more The PHONEPAD Layout This layout is similar to a phonepad Touch an alphabetic key repeatedly until the desired letter appears You can also touch and hold the key and slide left or right to choose the letter or number you need If word prediction is enabled just touch the keys once and choose the right word ...

Page 48: ... If word prediction is enabled just touch the keys once and choose the right word Curve Word Gesture Curve allows you to enter text by moving your finger on the screen from letter to letter to enter each word To enable and use Curve 1 On the TouchPal keyboard touch Settings Smart input and check Curve Word gesture 2 Touch the Back key to return to the text field Open the TouchPal keyboard and swit...

Page 49: ...hen you want to If you want to enter a single letter go ahead and touch the key Lift your finger at the end of the word A space is added automatically when you begin to trace the next word Wave Sentence Gesture Wave allows you to enter words by dragging candidate words to the space key To enable and use Wave 1 On the TouchPal keyboard touch Settings Smart Start of the word End of the word ...

Page 50: ...ble in the FULL layout 3 Touch or use Curve to enter the first word As the first word appears on the text field candidate words appear on the keyboard for you to choose from as the following word 4 Drag the correct candidate word to the space key to add the word to the text field NOTE If no candidate word is correct or displayed you can go on entering the words normally ...

Page 51: ...hat you want to type 3 You can continue entering text to keep it or to delete it NOTE Say comma period question mark exclamation mark or exclamation point to enter punctuation Input Method Settings Choose the input method settings by touching Settings Languages input Virtual keyboard from the home screen You can set the current input method and choose the settings for input methods Editing Text Mo...

Page 52: ... PASTE Insert clipboard text to the text field Touch the tab below the cursor and then select PASTE Opening and Switching Apps Open an App 1 Touch the Home key 2 Slide up or down on the screen and touch an app to open it NOTE Drag the slider on the right side of the screen to the initial letter of the app you need or touch the search box at the top to search for apps Switch Between Recently Opened...

Page 53: ...e first app you want to use and then touch and hold the Recent apps key The screen is divided into two or Touch the Recent apps key to view your recently used apps touch and hold the tab of the app you want to use and drag it to the Drag here to use split screen area 2 You can do one of the following If the app you need is in the recent apps list touch it to set it as the second app Touch the Home...

Page 54: ...ication icon and drag the icon to Uninstall or Disable at the top of the screen 3 Touch OK to uninstall or disable the app NOTES Not all apps cannot be uninstalled or disabled To find the disabled applications touch the Home key Settings Apps and touch Disabled You can then touch an application and touch ENABLE to restore it ...

Page 55: ...switch to enable or disable mobile data use To get data services when roaming 1 Touch the Home key Settings Mobile networks International Data Roaming 2 Touch the Mobile Data switch if it is turned off NOTE Data roaming may incur significant roaming charges Select Preferred Network Type 1 Touch the Home key Settings Mobile networks Preferred network type 2 Touch the type of network you prefer to c...

Page 56: ...nformation you get from your service provider 4 Touch Save to complete NOTE To set the APN to default settings touch Reset to default Select Network Operator 1 Touch the Home key Settings Mobile networks Network operators 2 Touch Search networks to search for all available networks and select one to register manually You can also touch Choose automatically to select preferred network automatically...

Page 57: ...Fi On and Connect to a Wi Fi Network 1 Touch the Home key Settings Wi Fi 2 Slide the Wi Fi switch to the On position to turn on Wi Fi 3 Touch a network name to connect to it 4 If the network is secured enter the password and touch CONNECT NOTE Your phone automatically connects to previously used Wi Fi networks when they are in range Get Notified of Open Networks 1 Touch the Home key Settings Wi Fi...

Page 58: ...the network s administrator 1 Touch the Home key Settings Wi Fi 2 Slide the Wi Fi switch to the On position 3 At the bottom of the available Wi Fi networks touch Add network 4 Enter the network SSID name If necessary enter security or other network configuration details 5 Touch SAVE Connect to a WPS Network Wi Fi Protected Setup WPS is a feature that makes it easy to add your phone to the access p...

Page 59: ...umber into the access point s setup page After entering the PIN number your phone automatically finds the access point and configures the connection NOTE For detailed information about the WPS feature of the access point please refer to its user documents Forget a Wi Fi Network You can make your phone forget about the details of a Wi Fi network that you added for example if you don t want the phon...

Page 60: ...Wi Fi on in sleep mode MAC address Check the MAC address IP address Check the phone s IP address or Touch Advanced to adjust the following settings Install certificates Install certificates needed for connecting to certain Wi Fi networks Wi Fi Direct Use the Wi Fi Direct feature See Using Wi Fi Direct WPS Push Button Connect to a WPS network via the push button method WPS Pin Entry Connect to a WP...

Page 61: ...elow Peer devices to connect with it The other device will receive a connection prompt and need to accept the request for connection Both devices may need to enter a common PIN 5 Once connected the device is displayed as Connected in the Peer devices list Connecting to Bluetooth Devices Bluetooth is a short range wireless communication technology Phones or other devices with Bluetooth capabilities...

Page 62: ...oth is off Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range You could touch Refresh if you want to scan again 3 Touch the device you want to pair with 4 Confirm that the Bluetooth passkeys are the same between the two devices and touch PAIR Alternately enter a Bluetooth passkey and touch PAIR Pairing is successfully completed when the other device...

Page 63: ...ice you want to forget 3 Touch FORGET Send Data via Bluetooth 1 Open the appropriate application and select the file or item you want to share 2 Select the option for sharing via Bluetooth The method may vary by application and data type 3 Touch a Bluetooth device the phone has paired with or wait for it to search for new devices and touch one of them Receive Data via Bluetooth 1 Turn Bluetooth on...

Page 64: ...ble microSDXC card Connect Your Phone to a Computer via USB 1 Connect your phone to the PC with a USB cable 2 Open the notification panel and touch USB for 3 Choose one of the following options Charge only Charge your phone via USB Install driver Install the driver needed for some USB connection modes such as MTP You only need to install the driver on the same PC once NOTE You can also install the...

Page 65: ...icroSDXC Card as Portable or Phone Storage You can use your microSDXC card as portable storage when there s already content such as your media and other files so that you don t lose them If your microSDXC card is new or doesn t have content you want to keep you can also set it up as an extension of the phone storage and this requires formatting that prevents the microSDXC card from working with ot...

Page 66: ... to remove the microSDXC card used as portable storage while the phone is on you must unmount it first 1 Touch the Home key Settings Storage 2 Touch next to the card name in the Portable storage section 3 When the screen prompts the card is safely ejected you can now remove it from the phone To erase and format the microSDXC card 1 Touch the Home key Settings Storage 2 Touch the card name in the P...

Page 67: ...ormatting procedure erases all the data on the microSDXC card after which the files CANNOT be retrieved 5 The phone will prompt you to move your photos files and other data from the internal storage to the microSDXC card Select Move now or Move later and touch NEXT Follow the onscreen instructions to continue To move data between the internal storage and the microSDXC card With the microSDXC card ...

Page 68: ...st 1 Touch the Home key Settings Storage 2 Touch your card name below Phone 3 Touch Remove SD card NOTE Before ejecting the card ensure that you have moved data and apps to the internal storage 4 Touch EJECT 5 When the screen prompts the card is safely ejected you can now remove it from the phone To reformat the microSDXC card as portable storage If you no longer want to use your microSDXC card as...

Page 69: ...hotspot Share Your Mobile Data Connection via USB You can access the Internet on your computer via the USB tethering feature of your phone The feature needs data connection on a mobile network and may result in data charges NOTE You cannot transfer files between your phone and your computer when the phone is USB tethered 1 Connect your phone to your computer with a USB cable 2 Touch the Home key S...

Page 70: ...the Internet You still remain connected to the Internet via your mobile data network 1 Touch the Home key Settings Mobile Hotspot 2 Slide the switch to the On position After a moment the phone starts broadcasting its Wi Fi network name SSID 3 On another device locate your phone via Wi Fi and connect with it to start using the phone s mobile data NOTE To stop sharing your data connection slide the ...

Page 71: ...select WPA2 PSK touch the Password field to edit the security password Show password Display or hide the security password Broadcast network name SSID Broadcast or hide your network name If the broadcast is disabled other users need to get your network name to find the mobile hotspot Manage users Block or unblock users or set the maximum number of devices that can connect to the hotspot simultaneo...

Page 72: ...nformation from your network administrator Add a VPN 1 Touch the Home key Settings More VPN 2 Touch at the top right corner and fill in the information provided by your network administrator 3 Touch SAVE The VPN is added to the list on the VPN screen NOTE You must set a lock screen pattern PIN or password before using VPN Connect to a VPN 1 Touch the Home key Settings More VPN 2 Touch the VPN that...

Page 73: ...73 2 Touch beside the VPN that you want to modify 3 Edit the VPN settings and then touch SAVE ...

Page 74: ... enter the phone number or the contact name your phone searches for matching information in your contacts If you see the number and contact you want to call touch it to place the call immediately 3 Touch below the keypad to dial You can also touch the search box at the top of the Phone app screen and enter the phone number or contact name you want to call Touch the matching contact or Call number ...

Page 75: ...ler ID or the information about the caller that you ve entered in the Contacts app You can answer or reject the call or reject it with a text message Answer a Call When you receive a phone call drag to to answer the call or If the screen is unlocked touch Answer to answer the call NOTE To silence the ringer before answering the call you can press the Volume key the Power key the Home key the Back ...

Page 76: ...ne app touch in the top search field and select Settings Quick responses Working With the Call History The call history is a list of all the calls you ve placed received or missed It provides a convenient way to redial a number return a call or add a number to your contacts To open the call history you can touch the Home key Phone in the top search field Call History Place a Call From the Call His...

Page 77: ... more call information Touch to delete the entry Touch to call the number Touch Block number BLOCK and you will no longer receive calls or messages from the number NOTE To find all blocked numbers touch the Home key Phone Settings Call blocking Touch Copy number to copy the number to the clipboard Touch Edit number before call to edit the number in the dialler before calling it Touch the contact i...

Page 78: ...ide a contact to make a call Checking Voicemail If you have set the phone to divert calls to voicemail callers can leave voicemail messages when they cannot reach you Here s how to check the messages they left 1 Touch the Home key Phone 2 Touch and hold the 1 key in the dialer If prompted enter your voicemail password 3 Follow the voice prompts to listen to and manage your voicemail messages NOTE ...

Page 79: ...nk account during the call Touch to put the call on hold when this option is available Touch to make another call separately from the first call which is put on hold Touch to open the Contacts app Touch to put the caller you are speaking to on hold and switch to the other call that has been put on hold Touch to merge the separate calls into a single conference call Touch to end the current call WA...

Page 80: ...omes in your phone screen informs you and displays the caller ID To respond to an incoming call while you re on a call Touch Hold current and answer to answer the call This puts the first caller on hold and answers the second call Touch End current and answer to answer the second call and end the first one Touch to reject the second call Touch to reject the second call and select a preset text mes...

Page 81: ...disconnected To end the conference call touch Adjusting Your Call Settings The call settings menu lets you configure a number of settings for the phone application Set Contact Display Options You can set the order of the contacts displayed in the CONTACTS tab of the Phone app 1 Touch the Home key Phone Settings Display options 2 Touch Sort by or Name format to set the order of the contacts and the...

Page 82: ...Calls When enabled these options allow you to end a call by pressing the Power key or allow the phone to vibrate when a call is answered 1 Touch the Home key Phone Settings Answer and end calls 2 Check or uncheck Power button ends call or Vibrate when call is answered Set Speed Dials You can touch and hold the 1 9 keys from the dialer to call the corresponding speed dial number The number key 1 is...

Page 83: ...settings Touch Service to select the voicemail service provider Your carrier is the default Touch Setup Voicemail number to view or edit the voicemail number Touch Sound to select the notification sound for new voicemails Check Vibrate to enable vibration for notification Use Fixed Dialing Numbers Fixed Dialing Numbers FDN allows you to restrict outgoing calls to a limited set of phone numbers 1 T...

Page 84: ...ce provider for assistance Forward Incoming Calls Call forwarding feature allows you to forward your incoming calls to another phone number 1 Touch the Home key Phone Settings Call settings Call forwarding 2 Touch an available option to enable it Set Call Waiting This option allows you to get notified of incoming calls during a call 1 Touch the Home key Phone Settings Call settings Call waiting 2 ...

Page 85: ...nd messages from these numbers 1 Touch the Home key Phone Settings Call blocking 2 Touch ADD A NUMBER 3 Enter the phone number or select one from the contacts 4 Touch BLOCK NOTE To unblock a number touch on its right and touch UNBLOCK Set TTY Mode Your phone is a TTY compatible device A TTY device can allow people who have hearing or speech disabilities to communicate by telephone Simply connect t...

Page 86: ...onversation of the other party and respond via text messages TTY VCO Users who can talk but cannot hear may use this mode to talk through the phone and receive responses via text messages Set Hearing Aids Your phone supports the Hearing Aid Compatibility HAC function When you turn on the hearing aid compatibility and use a hearing aid with a telecoil to answer the phone it will help you hear more ...

Page 87: ...hout a hearing aid or with a hearing aid without a telecoil may be harmful to your hearing Enable VoLTE You can use LTE services to improve call quality 1 Touch the Home key Settings More 2 Touch Enhanced LTE Services to turn the feature on or off ...

Page 88: ...s 1 Touch the Home key Contacts and touch the CONTACTS tab to access your contact list 2 Scroll through the list to view all your contacts 3 Touch a contact to view its details NOTE If you have a lot of contacts stored you ll see a slider on the right side of the screen Drag the slider to the initial letter you need Adding a New Contact 1 Touch the Home key Contacts 2 Touch to add a new contact 3 ...

Page 89: ... tab 2 Touch Set up my profile If a profile has already been set up touch the existing profile below ME and touch 3 Edit your profile information 4 Touch Importing Exporting and Sharing Contacts You can import export contacts from to the nano SIM card the phone storage or the microSDXC card This is especially useful when you need to transfer contacts between different devices You can also quickly ...

Page 90: ...ard 1 Touch the Home key Contacts 2 Touch Import Export Import from SIM card 3 Check the contacts you need and then touch Export Contacts to the Phone Storage or the microSDXC Card 1 Touch the Home key Contacts 2 Touch Import Export Export to storage 3 The phone will prompt you with the name of the vCard file and the directory in which the file will be saved Touch OK to create the file Export Cont...

Page 91: ...Choose how to share the contacts Options depend on the applications and services installed Working With Favorite Contacts In the favorite contacts tab you can find your favorite contacts and frequently contacted contacts Add a Contact to Favorites You can add the contacts you use frequently to FAVORITES so that you can find them quickly 1 Touch the Home key Contacts and touch the CONTACTS tab 2 To...

Page 92: ...ROUPS tab 2 Scroll through the list to view the preset groups and any groups you have created 3 Touch a group to view its members NOTE To send a message or an email to all or some of the group members you can touch Send group message Send group email after you open the group Set Up a New Group 1 Touch the Home key Contacts and touch the GROUPS tab 2 Touch to create a new group 3 If you have added ...

Page 93: ...s from the group members 7 Touch to save the group Delete a Group 1 Touch the Home key Contacts and touch the GROUPS tab 2 Touch a group and then touch Delete group 3 Touch OK to disband the group The contacts in the group will not be deleted Edit a Group 1 Touch the Home key Contacts and touch the GROUPS tab 2 Touch a group and then touch Edit group 3 Touch the group name to edit it or touch the ...

Page 94: ... contact has to search for it The contacts matched will be listed Editing Contacts Edit Contact Details 1 Touch the Home key Contacts 2 Touch a contact you need to edit and then touch 3 Edit the contact and touch Join Duplicate Contacts As your phone synchronizes with multiple online accounts you may see duplicate entries for the same contact You can merge all the separate information of a contact...

Page 95: ...4 Touch and touch LINK Separate Contact Information If contact information from different sources was joined in error you can separate the information back into individual contacts on your phone 1 Touch the Home key Contacts 2 Touch a joint contact you want to separate 3 Touch and touch Unlink 4 Touch UNLINK to confirm ...

Page 96: ... the onscreen steps to enter the information about the account Most accounts require a username and password but the details may vary You may also need to obtain some information from IT support or your system administrator When the account is successfully added it is displayed in the Accounts menu Remove an Account Removing an account will delete it and all information associated with it from you...

Page 97: ...d on changes you make to information on your phone or on the web are automatically synced with each other When automatic sync is turned off you need to sync manually to collect emails updates or other recent information Sync Manually 1 Touch the Home key Settings Accounts 2 Touch the account category and then the account you want to sync 3 Touch Sync now Or touch the types of information you want ...

Page 98: ...unt The Sync screen appears showing a list of information the account can sync 3 When auto sync is enabled switch on or off the items as you need The types of information that are switched on will be kept in auto sync When auto sync is disabled touch a listing to sync that type of information between the phone and the web ...

Page 99: ... address and password 3 Touch NEXT to let the phone retrieve the network parameters automatically NOTE Touch MANUAL SETUP if you want to enter these details manually or when automatic setup fails 4 Follow the on screen instructions to finish the setup Your phone will show the inbox of the email account and start to download email messages Checking Your Emails Your phone can automatically check for...

Page 100: ...ouch to select recipients from your contacts NOTE To send a carbon copy or blind carbon copy to other recipients touch beside the To field to open the Cc Bcc field and enter the contact names or email addresses 3 Enter the email subject and compose the email text 4 Touch to add audio files images videos and other types of files as attachments 5 Touch at the top right of the screen to send the mess...

Page 101: ...an return a read email to the unread state for example to remind yourself to read it again later You can also mark a batch of emails as unread While reading a message touch Mark unread While in a message list for instance the Inbox touch the sender images beside the messages and then touch Delete an Email You can delete an email from its folder You can also delete a batch of emails While reading a...

Page 102: ... Email to get the Inbox screen 2 Touch Settings Add account 3 Follow the prompts to set up the account as you did with the first one Edit an Email Account 1 Open Email to get the Inbox screen 2 Touch Settings and touch the account whose settings you want to change 3 Make the changes and touch when you finish The options you can configure depend on the type of the account For some accounts you may ...

Page 103: ...03 Changing General Email Settings General settings apply to all email accounts you add 1 Open Email to get the Inbox screen 2 Touch Settings General settings 3 Make the changes and touch when you finish ...

Page 104: ...ge Touch to search for a message using keywords Touch an existing message thread to open the conversation you ve had with a certain number Sending a Message 1 On the Messaging screen touch at the bottom right corner 2 Add recipients by one of the following ways Touch the To field and manually enter the recipient s number or the contact name If the phone presents a few suggestions touch the one you...

Page 105: ...ge Touch to add video voice contacts quick reply other types of files or record an audio clip and add to the message 5 Touch NOTE You can also include email addresses as recipients for a multimedia message NOTE Do not add any attachment if you want to send a text message Otherwise you may be charged for a multimedia message Replying to a Message Messages you receive are appended to existing thread...

Page 106: ...the thread that has the message you want to forward 2 Touch and hold the message and then touch at the top 3 Touch an ongoing thread or touch if you want to send the message to someone else 4 Edit the content if you want 5 Touch Deleting Messages or Threads Delete a Message in a Thread 1 On the Messaging screen touch a thread 2 Touch and hold the message you want to delete 3 Touch DELETE ...

Page 107: ...ssaging screen touch and hold a thread you want to delete 2 If there are more threads you want to delete touch them one by one 3 Touch DELETE Changing Message Settings Touch Settings in the Messaging screen to change the messaging settings ...

Page 108: ...select Calendar Viewing Your Calendars and Events Select Visible Calendars 1 Open the Calendar app 2 Touch Calendars to display 3 Touch the calendars to check the ones you want to see or uncheck the ones you d like to hide Events from hidden calendars are not shown in the Calendar app Change Calendar Views You can view your calendars in different forms The app offers four view types Month Week Day...

Page 109: ...te and touch a desired date to switch to in calendar View Event Details In Agenda Day or Week view touch an event to view its details In Month view touch a day to view events on that day Then touch an event to view its details Creating an Event 1 In any Calendar view touch at the bottom right You can also touch a spot in Day or Week view twice to add an event to that time spot 2 If you have more t...

Page 110: ...pen its details screen see View Event Details in this chapter 3 Do one of the following as you need To edit the event touch Touch SAVE to save your changes To delete the event touch OK To share the event touch and choose how to share Changing Calendar Settings To change the calendar settings open a calendar view Day Week Month or Agenda and touch Settings You can change General settings which appl...

Page 111: ...Touch the address box at the top 3 Enter the address URL of a web page or enter terms you want to search for 4 Touch a URL or search suggestion or touch the enter key on the keyboard to open the web page or search results Setting the Homepage Your home page opens when you open a new browser tab and when you start Browser after restarting your phone 1 Open the Browser app 2 Touch Settings BASIC Set...

Page 112: ...ear as a list 2 Touch the title you want to open NOTE Swipe a title horizontally or touch its X to close the tab Downloading Files 1 Touch and hold an image or a link to a file or to another web page 2 In the menu that opens touch Save image or Save link The downloaded files are saved to your phone You can view or open them in the Downloads app Changing Browser Settings You can configure a number ...

Page 113: ...113 control your privacy To open the Browser settings screen touch Settings in the browser screen ...

Page 114: ...ored on the microSDXC card you have installed or in the phone storage You can copy them to your computer or access them in the Gallery app Capturing a Photo 1 Touch the Home key Camera 2 Aim the camera at the subject and make any necessary adjustment PHOTO auto camera mode is used by default ...

Page 115: ...mera 5 Change the camera settings 6 Switch among the default PHOTO mode VIDEO mode MANUAL mode and more PANORAMA MULTI EXPOSURE and TIMELAPSE 7 Exit the camera 8 Select a filter 9 Capture a picture 10 View pictures and videos you have taken WARNING Keep a safe distance when using the flash Do not point the flash towards the eyes of people or animals NOTE You can spread or pinch on the screen to zo...

Page 116: ... use the front camera you can also touch or to turn on or off smile detection Recording a Video 1 Touch the Home key Camera VIDEO 2 Aim the camera at the subject You can touch any area on the screen that you want the camcorder to focus on before and during recording NOTE You can spread or pinch on the screen to zoom in or out before and during recording NOTE When you touch the screen to focus duri...

Page 117: ...r photo such as ISO white balance exposure etc 1 Touch the Home key Camera 2 Touch MANUAL 3 Aim the camera at the subject and you can make the following adjustments Drag the green circle to any area on the screen that you want to focus on Touch and hold it to lock the focus Drag the yellow square to any area on the screen where you want the camera to meter exposure so as to adjust the photo bright...

Page 118: ...A Capture panorama pictures MULTI EXPOSURE Capture two pictures for collage TIMELAPSE Set the time interval between each frame when you shot time lapse videos with the back camera Customizing Camera Camcorder Settings Before capturing a photo or a video you can touch to open the following camera and camcorder options NOTE Some camera and video options will change in different camera modes Options ...

Page 119: ...or golden spiral for balanced photo composition Gradienter Enable or disable the gradienter Shutter tone Turn on or off the shutter tone Geo tagging Select whether to store the GPS location in your captured photos and videos Auto review Show the picture just captured Volume key Assign the function of the Volume key Anti banding Set the anti banding value when you take pictures of TV or computer sc...

Page 120: ...ur captured photos and videos Anti banding Set the anti banding value when you record videos of TV or computer screens to avoid stripes on the screen Save location Change the storage location for captured photos and videos when a microSDXC card is installed Help View help details or enable help icon on the viewfinder screen Restore defaults Restore default camera and video settings ...

Page 121: ...w mode Timeline displays contents in chronological order and Album displays in a number of albums To view album contents Touch an album to view the pictures and videos it contains To share albums pictures or videos 1 Touch and hold an album to select it or touch and hold an item after you open an album to select a picture or a video 2 Touch more items that you want to share 3 Touch and select how ...

Page 122: ...to select a picture or a video 2 Touch more items that you want to delete 3 Touch OK To hide albums 1 Touch and hold an album to select it 2 Touch more albums that you want to hide 3 Touch OK NOTE To show the hidden albums again touch Settings Manage hidden albums Touch the albums you want to restore and touch Show at the bottom ...

Page 123: ...hen viewing a picture in full screen the following features are available Swipe horizontally to see more pictures or videos Pinch a picture or video to make it smaller You ll then see a filmstrip style view of all your pictures and videos in a row Swipe left or right to scan through them all ...

Page 124: ...he picture to the Favorite album Touch to rotate rename or print the picture set it as wallpaper or contact photo check file details or browse the album contents in a slideshow NOTE Some options may not be available for certain albums or pictures Retouching Your Pictures You can edit any photos you took and some other pictures in Gallery The changed picture is saved in the same album as the origin...

Page 125: ...ur options Adjust color of the picture Select a color and draw anything on the picture or add some text or mosaics to the picture and adjust the effect 3 Touch to keep the change or touch to cancel it 4 Touch to save the new picture NOTE Touch in the Photo Editor screen to see the edits you have made and undo or redo them Making a GIF Picture or a Collage You can put together a few pictures in the...

Page 126: ... remove the pictures you do not need 4 Touch NEXT The GIF or collage is displayed 5 Touch the options along the bottom to adjust the final picture For GIF you can adjust the speed order and size or touch MORE to add more pictures to the GIF change their order or adjust each picture For collage touch TEMPLATE FREE or COLLAGE and then select a border shading or style 6 When you are satisfied with th...

Page 127: ...127 Playing Videos 1 Touch an album in the gallery and then touch the thumbnail of a video 2 Touch at the center and select a player to start playing Touch the video to view the playback controls ...

Page 128: ...according to the information stored in the files Touch All Songs to view all music files on your phone Touch Artists Albums to browse music files on your phone organized by the artist or album name Touch Folders to find music files through the folders they are stored in Touch Favorites to browse music files you have marked as favorites Touch Playlists to view all music playlists you have created N...

Page 129: ...129 Playing Music Touch a song in the music library to listen to it Touch the bottom of the screen to open the following playback screen ...

Page 130: ...eat repeat the current track or repeat the current playlist 7 Add the track to the Favorites playlist 8 Touch to see the current playlist queue 9 Access additional options You can still control the music when you are not in the playback screen In other apps flick down the notification panel Touch the song title to restore the playback screen or just pause resume playback or skip songs When the scr...

Page 131: ...ngs you like in the order you prefer Touch Add to playlist next to a song to add it to a playlist or create a new playlist Touch Delete Rename next to a playlist to delete or rename the playlist Touch a playlist to view its content You can touch and hold a song to select multiple songs for removal from the playlist ...

Page 132: ...o change the display mode or sort the list Playing and Controlling Videos Touch a video in the video library to play it Touch the screen to show the playback controls You can control the video and audio or carry out other operations Touch the play pause button at the bottom to pause or resume the playback Slide horizontally on the screen to rewind or fast forward Slide vertically on the right or l...

Page 133: ...e Video Clips 1 Touch and hold a video in the video library 2 Check other videos you want to delete 3 Touch OK Share Video Clips 1 Touch and hold a video in the video library 2 Touch other videos you want to share 3 Touch and select how you want to share them Trim a Video Clip 1 Touch a video to start playing it 2 Touch Trim 3 Drag the two tabs on the progress bar to select the portion ...

Page 134: ...134 you want to keep If necessary touch to preview the selected portion 4 Touch The trimmed video is saved as a new video file NOTE You cannot trim the video during the preview ...

Page 135: ...hile listening to the radio the radio will be turned off Scanning and Saving Channels 1 Plug in a wired headset and touch the Home key FM Radio 2 Touch Scan Your phone scans for available channels and saves them to the All channels list NOTE When you open the FM Radio app for the first time it will automatically scan for channels and show the All channels list You can also touch All channels to vi...

Page 136: ...e radio through the phone speaker Editing a Saved Channel 1 Open the FM Radio app and touch All channels to display the list of saved channels 2 Touch and hold a channel and select Rename or Delete or touch the star to the right of a channel to add it to favorites Other Options and Settings To turn off FM radio automatically Touch Sleep Timer and select the time you want to turn off the radio A co...

Page 137: ... screen To set your radio region FM radio frequency ranges differ in different regions Touch FM frequency range to select the range you need NOTE If you change the frequency range previously saved channels are not shown until you switch back to the original frequency range ...

Page 138: ...Q icon to turn on or off high quality recording 3 Touch to start recording During recording touch to pause or continue the recording 4 Touch to stop recording The memo is automatically saved Playing a Voice Memo To play a memo you just recorded Touch To play any saved memo 1 Touch at the top right of the screen to see all recordings 2 Touch the title of a memo to play it NOTE ...

Page 139: ...139 Touch next to a memo to delete share rename trim it add a tag check its file information or set it as your phone ringtone or notification ringtone ...

Page 140: ...ard or storage Touch Help to view detailed guide Calculator Touch the Home key Calculator to use the phone s convenient built in calculator for some basic as well as advanced mathematical equations NOTE Slide left while holding the phone upright or hold the phone on its side to access advanced buttons Clock Touch the Home key Clock The Clock app allows you to check local time in places around the ...

Page 141: ...rms directly just touch the switches on the right side Touch in the tab to configure alarm settings including ringtone volume vibration alarm duration volume crescendo and alarm in silent mode To change the default alarm ringtone touch the Home key Settings Sound Default alarm ringtone Check World Time Touch the tab in the Clock app to check local time around the world Touch at the bottom to add a...

Page 142: ...e applications Touch and hold a file to delete or share it File Manager Quickly access all of your images videos audio clips and other types of files on your phone storage and the microSDXC card Touch the Home key File Manager Touch the CATEGORY tab to find the file you need by category Touch the LOCAL tab to browse folders and files Touch and hold an item to access option icons such as Copy Move ...

Page 143: ...Google Apps Open the Google apps to use Google services NOTE Some contents or Google services may not be available in your region Chrome Use the Chrome app to browse the Internet and get your bookmarks browsing history and more synced with your Google account Drive Store files on Google servers for free after you sign in to your Google account You can access them on your computers your phones and ...

Page 144: ...ickly and easily Maps Find your place and find your way in the world Photos Manage photos on the phone and your Google account Play Music Play music on the phone and on your Google account Play Store Buy and download apps games and other content from the Google Play Store Voice Search Search for information with your voice YouTube Watch video clips from YouTube com or upload your own and share wit...

Page 145: ...e main settings quickly without going back to the main settings screen by screen Wireless and Networks Wi Fi Touch the Home key Settings Wi Fi You can turn Wi Fi on or off and configure your Wi Fi connections See Connecting to Wi Fi When Wi Fi is on touch Advanced Wi Fi Direct in the Wi Fi menu to share data between two devices via Wi Fi directly See Using Wi Fi Direct Bluetooth Touch the Home key...

Page 146: ...Data usage to check and manage mobile data use You can view and restrict Wi Fi data usage as well Touch Data saver to enable Data Saver which prevents apps from using data connection in the background For an app you re currently using it can access data but may do so less frequently when Data Saver is enabled You can also touch Unrestricted data access and allow some apps to always have access to ...

Page 147: ...may warn before using these networks for large downloads to avoid high mobile data bills NOTE The data usage is measured by your phone and your carrier s data usage accounting may differ Airplane Mode Touch the Home key Settings More and slide the switch beside Airplane mode to turn airplane mode on or off All the phone s radios that transmit voice or data are turned off when airplane mode is on E...

Page 148: ... More VPN to set up and connect to virtual private networks See Connecting to Virtual Private Networks Network Settings Reset Touch the Home key Settings More Network settings reset RESET SETTINGS to reset all network settings including Wi Fi mobile networks and Bluetooth Device Display Touch the Home key Settings Display to configure the following options Brightness level Set the brightness of th...

Page 149: ...ors or photos when the phone is docked or charging Ambient display Wake the phone from sleep when new notifications arrive Font size Set the font size of the text on the screen Display size Adjust the display size of items including fonts icons and images on the screen When device is rotated Select whether the screen contents should rotate when the phone is rotated Pulse notification light Flash t...

Page 150: ...notification mode see Switching to Silent or Viration Mode set Do not disturb options see Using Do Not Disturb Mode set up ringtone and notification sound see Changing Ringtone and Notification Sound set up default alarm sound or select system sounds see Turning On Off System Sounds Apps Touch the Home key Settings Apps to see apps installed on your phone and manage them Touch an app to see its in...

Page 151: ...et whether to open the links in the app and clear the app s defaults Battery Check the battery use details of the app since last full charge Memory Check how much memory has been used by the app Draw over other apps Allow the app to display on top of other apps that you re using Modify system settings Allow the app to modify system settings NOTE Not all options are available for the apps Storage T...

Page 152: ... been using the battery and optimize battery use Touch an app or service to adjust its settings in order to save battery life For example touch Screen Reduce the screen brightness and or screen timeout to change screen brightness and sleep Touch Battery saver You can turn on or off the Battery saver or configure it to turn on automatically in order to reduce battery use and improve battery life To...

Page 153: ... Connect to PC to select your USB connection type between your phone and PC See Connecting to Your Computer via USB Personal Location Touch the Home key Settings Location to manage location services which help your phone and apps determine your location To use location related applications such as finding your location on Google Maps you must have location services enabled on your phone 1 Slide th...

Page 154: ...p keep your phone and data safe Screen lock Disable the screen lock or enable it with long press pattern PIN or password See Protecting Your Phone With Screen Locks Touch beside Screen lock to set the following options Make pattern visible Show the pattern as you draw it This option is available when unlock pattern is set Automatically lock Set the time needed for the lock protection to be activat...

Page 155: ...hone With Encryption Set up SIM card lock Lock SIM card Activate or deactivate the PIN lock to require PIN before accessing the nano SIM card Change SIM PIN Change the PIN used to access the nano SIM card NOTE Put all your confidential passwords in a safe place for future use If you enter the wrong SIM PIN more times than allowed your nano SIM card will be locked and you cannot access the mobile p...

Page 156: ...e trust agents Screen pinning Keep a screen of your choice in view so that others cannot switch to other apps and access your personal information Touch this option to see how it works See Protecting Your Phone With Screen Pinning Apps with usage access Turn on or off some apps access to your phone usage information Accounts Touch the Home key Settings Accounts to manage your web accounts and sync...

Page 157: ... the phone s dictionary or remove words from the dictionary The words you add are used for spelling check and word suggestion Virtual keyboard Configure onscreen input method settings See Input Method Settings Physical keyboard Configure options for physical keyboard connected with your phone Text to speech output Select the speech synthesis engine or change its settings set speech rate and pinch ...

Page 158: ... up my data Back up app data Wi Fi passwords and other settings to Google servers after you sign in to your Google account Backup account Set the Google account that the data is backed up to Automatic restore Restore previously backed up settings and data when you reinstall an app Factory data reset Reset your phone to factory default settings All your data in the internal storage will be erased d...

Page 159: ... to manage Google Cloud Print service or other printer plug ins installed from the Google Play Store or your printer manufacturer Cricket Software Update Touch the Home key Settings Cricket Software Update to check for phone software updates and download them when they are available About Phone Touch the Home key Settings About phone to view the phone status legal information and other information...

Page 160: ...ackage offered by your mobile service provider 3 Use your PC to download an upgrade package to your microSDXC card and install it to your phone from the card NOTE Visit the ZTE official handset service support website http www ztedevice com support and click your country or region to learn more about the above upgrade methods as well as which phones and methods are supported ...

Page 161: ...eak at your current location for example in a basement or near a tall building because wireless transmissions cannot effectively reach it Move to a location where the network signal can be properly received The network is busy at the current time for example during peak times there may be too much network traffic to handle additional calls Avoid using the phone at such times or try again after wai...

Page 162: ...network link or phone line Unable to select certain features Your service provider does not support these features or you have not applied for services that provide these features Contact your service provider Cannot charge the battery The battery or battery charger is damaged Contact the dealer The phone s temperature is below 0 C or higher than 45 C Adjust the battery charging environment to avo...

Page 163: ...ea where signaling is weak temporarily power off the phone The battery is depleted In high temperature environments battery life will be shortened Contact the dealer to change a new battery If you are not able to connect to the network the phone will continue to send out signals as it attempts to locate a base station Doing so consumes battery power and will consequently shorten standby time Chang...

Page 164: ... card properly There is debris on the nano SIM card contacts Use a soft dry cloth to clean the nano SIM card contacts Unable to connect to the network The nano SIM card is invalid Contact your service provider You are not within the network s service area Check the service area with your service provider The signal is poor Move to an open space or if you are inside a building move closer to a wind...

Page 165: ... the service provider provides the nano SIM card s PUK code use the PUK code to unlock the nano SIM card Phone crashes reboots freeze or cannot be powered on Some third party software is not compatible with your phone Uninstall the software that may cause the problem Upgrade the phone software Reset the phone to factory status FCC Regulations This mobile phone complies with part 15 of the FCC Rule...

Page 166: ...d radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encoura...

Page 167: ...ctured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the United States During SAR testing this device was set to transmit at its highest certified power level in all tested frequency bands and placed in positions that simulate RF exposure in usage against the head with no separation and near the body with the separation ...

Page 168: ...c Absorption Rate or SAR The SAR limit set by the FCC is 1 6W kg This device is complied with SAR for general population uncontrolled exposure limits in ANSI IEEE C95 1 1992 and had been tested in accordance with the measurement methods and procedures specified in IEEE1528 The FCC has granted an Equipment Authorization this model phone with all reported SAR levels evaluated as in compliance with t...

Page 169: ...rn operation is based on a separation distance of 15 mm between the unit and the human body Carry this device at least 15 mm away from your body to ensure RF exposure level compliant or lower to the reported level To support body worn operation choose the belt clips or holsters which do not contain metallic components to maintain a separation of 15 mm between this device and your body RF exposure ...

Page 170: ...hining noise Some hearing devices are more immune than others to this interference noise and phones also vary in the amount of interference they generate The wireless telephone industry has developed a rating system for wireless phones to assist hearing device users in finding phones that may be compatible with their hearing devices Not all phones have been rated Phones that are rated have the rat...

Page 171: ...ice provider or phone retailer M Ratings Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled M4 is the better higher of the two ratings T Ratings Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device s telecoil T Switch or Telephone Switch than unrated phones T4 is ...

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Zte Z852, User Manual

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