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The basics
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Resetting your phone
You can perform a soft reset or a hard reset – a soft reset
restarts your phone and a hard reset returns your phone to
its factory setting and remove all of the programmes and
data you have added. The result of a soft reset is that some
data may be lost in programmes that are open.
However, the result of a hard reset is to wipe out new
programmes you have added – i.e., the phone will only
have the software that was present when you bought it.
Performing a soft reset
If your phone responds slowly, stops responding, or
freezes, try a soft reset. A soft reset causes the phone to
restart and re-adjust memory allocation. Unsaved data in
open windows may be lost.
To perform a soft reset use either of the following ways:
• With a pointed tool, press the reset button inside the hole
on the bottom of the phone.
• Remove the battery and then reinstall it.
Performing a hard reset
You can return the phone to its factory setting and remove
all of the programmes and data you have added.
To perform a hard reset:
1. Turn off the phone and remove the battery and install it
again.