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Samsung SCX-3405, User Manual

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Samsung SCX-3405 User Manual Download Page 307

Operating system problems

307

6.  Troubleshooting

3 

Common Linux problems

 

Condition

Suggested solutions

The machine does not print.

•

Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the 

Printers

 tab in the 

Printers configuration

 window to look at the list of available machines. Make sure that your machine is displayed on the list. If 

not, open 

Add new printer wizard

 to set up your device.

•

Check if the machine is started. Open 

Printers configuration

 and select your machine from the printers list. Look at the 

description in the 

Selected printer

 pane. If its status contains 

Stopped

, press the 

Start

 button. Normal operation of the machine 

should be restored. The “stopped” status might be activated when some problems in printing occur. 

•

Check if your application has special print options such as “-oraw”. If “-oraw” is specified in the command line parameter, then 
remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit the command line parameter in the 
command item.

Some color images come out all 
black.

This is a known bug in Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the document is indexed color 
space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should 
upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions at 
www.ghostscript.com.

Some color images come out in 
unexpected color.

This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of the document is indexed RGB 
color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you 
should upgrade Ghostscript on your system to at least GNU Ghostscript version 8.xx or later. You can find recent Ghostscript versions 
at www.ghostscript.com.

The machine does not print 
whole pages, and output is 
printed on half the page.

It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and has been 
reported to bugs.ghostscript.com as Ghostscript Bug 688252.The problem is solved in AFPL Ghostscript v. 8.52 or above. Download 
the latest version of AFPL Ghostscript from http://sourceforge.net/projects/ghostscript/ and install it to solve this problem.

Summary of Contents for SCX-3405

Page 1: ...his guide provides information concerning installation basic operation and troubleshooting on windows ADVANCED This guide provides information about installation advanced configuration operation and t...

Page 2: ...printing 53 Basic copying 59 Basic scanning 64 Basic faxing 65 3 Maintenance Ordering supplies and accessories 70 Available supplies 71 Available maintenance parts 72 Storing the toner cartridge 73 R...

Page 3: ...3 BASIC 5 Appendix Specifications 107 Regulatory information 116 Copyright 129...

Page 4: ...ow before using the machine Key benefits 5 Features by models 7 Useful to know 13 About this user s guide 14 Safety information 15 Machine overview 20 Control panel overview 24 Turning on the machine...

Page 5: ...sily edit and print whatever you captured using the Print Screen key on the keyboard see Easy Capture Manager on page 268 Samsung Easy Printer Manager and Printing Status or Smart Panel is a program t...

Page 6: ...n page 229 You can print in various operating systems see System requirements on page 112 Your machine is equipped with a USB interface and or a network interface Supports various wireless network set...

Page 7: ...Blank Not available Software Operating System SCX 340x Series SCX 340xW Series SCX 340xF Series SCX 340xFW Series SCX 340xHW Series SCX 340xFH Series Windows Macintosh Linux Unix Software SCX 340x Ser...

Page 8: ...Samsung Printer Status Smart Panel AnyWeb Print SyncThru Web Service SCX 340xW Series only SCX 340xFW SCX 340xHW Series only SyncThru Admin Web Service SCX 340xW Series only SCX 340xFW SCX 340xHW Ser...

Page 9: ...driver WIA scan driver Samsung Scan Assistant SmarThru 4 SmarThru Office a For XPS driver it is only supported for Windows through the Samsung website www samsung com Software SCX 340x Series SCX 340...

Page 10: ...et 10 100 Base TX wired LAN SCX 340xFW SCX340xHW Series only Network Interface 802 11b g n wireless LANa SCX 340xW Series only SCX 340xFW SCX340xHW Series only Eco printing Control panel Duplex 2 side...

Page 11: ...print Send Receive forward fax Send Receive forward email Send Receive forward server Scan Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan Scan to PC Features SCX 340x Ser...

Page 12: ...ft Edge erase Gray enhance Duplex copy a Depending on your country wireless LAN card may not be available For some counties only 802 11 b g can be applied Contact your local Samsung dealer or the reta...

Page 13: ...heck the meanings of LED indications in this manual and troubleshoot accordingly see Understanding the status LED on page 99 A paper jam has occurred Open and close the scan unit see Front view on pag...

Page 14: ...its options or model you purchased The screenshots in this administrator s guide may differ from your machine depending on the machine s firmware driver version The procedures in this user s guide ar...

Page 15: ...is damaged or if the electrical outlet is not grounded This could result in electric shock or fire Do not place anything on top of the machine water small metal or heavy objects candles lit cigarette...

Page 16: ...ctric shock or fire If the plug does not easily enter the electrical outlet do not attempt to force it in Call an electrician to change the electrical outlet or this could result in electric shock Do...

Page 17: ...ords The information below are only suggestions based on the units weight If you have a medical condition that prevents you from lifting do not lift the machine Ask for help and always use the appropr...

Page 18: ...ich is specified on the label If you are unsure and want to check the power level you are using contact the electrical utility company a AWG American Wire Gauge Unplug this product from the wall outle...

Page 19: ...an be dangerous if inhaled or ingested Do not burn any of the supplies such as toner cartridge or fuser unit This could cause an explosion or uncontrollable fire When storing supplies such as toner ca...

Page 20: ...Software CDa a The software CD contains the print drivers user s guide and software applications Handsetb b Handset model only see Features by models on page 7 Misc accessoriesc c Miscellaneous acces...

Page 21: ...tional goods may not be available depending on model or country see Features by models on page 7 Type A 1 Scanner lid 7 Output tray 7 6 1 2 5 4 8 9 10 11 3 2 Control panel 8 Scanner glass 3 Handle 9 S...

Page 22: ...width guide on a document feeder 4 Document feeder output support 14 Document feeder input support 5 Control panel 15 Document feeder input tray 6 Handle 16 Handseta 7 Tray 17 Scan unitb c 8 Tray hand...

Page 23: ...types of machine Some features and optional goods may not be available depending on model or country see Features by models on page 7 Type A Type B 1 USB port 2 Power receptacle 1 2 1 USB port 2 Netw...

Page 24: ...t blinking If you want to print only the active screen release the button when the Status LED stops blinking If you want to print the whole screen release the button while it s blinking Print Screen c...

Page 25: ...Pressandholdthisbutton for about 2 seconds until the status LED blinks slowly and release Supplied Information report Press and hold this button for about 6 seconds and release Network configuration...

Page 26: ...e screen select Full Print Screen can only be used in the Windows and Macintosh operating systems You can only use this function with USB connected machine When printing the active window whole monito...

Page 27: ...ED Indicates the status of your machine see Understanding the status LED on page 99 15 Numeric keypad Dials a number or enters alphanumeric characters see Keypad letters and numbers on page 223 16 OnH...

Page 28: ...nel overview 28 1 Introduction 14 Adjusting the control panel Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view...

Page 29: ...witch Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 2 Power is turned on automatically For SCX 34...

Page 30: ...and interface in use Selecting Custom Installation allows you to choose which programs to install Only use a USB cable no longer than 3 meters 118 inches 15 Windows 1 Make sure that the machine is con...

Page 31: ...e sure that the machine is connected to your computer and powered on 2 From the Start menu select Programs or All Programs Samsung Printers your printer driver name Uninstall 3 Follow the instructions...

Page 32: ...up This chapter provides information about the overall menu structure and the basic setup options Menu overview 33 Machine s basic settings 39 Media and tray 41 Basic printing 53 Basic copying 59 Basi...

Page 33: ...ed in the Advanced Guide see Useful Setting Menus on page 189 1 Accessing the menu 1 Select the Fax Copy or Scan button on the control panel depending on the feature to be used 2 Select Menu until the...

Page 34: ...tup Sending Redial Times Redial Term Prefix Dial ECM Mode Send Report Image TCR Dial Modea Items Options Fax Setup Continue Receiving Receive Mode Ring To Answer Stamp RCV Name RCV Start Code Auto Red...

Page 35: ...Normal Dark 1 Dark 5 Light 5 Light 1 Items Options Copy Feature Continue Contrast Normal Dark 1 Dark 5 Light 5 Light 1 Original Type Text Text Photo Photo Layout Normal 2 Up 4 Up ID Copy Poster Copy C...

Page 36: ...rge Darkness Contrast Original Type Adjust Bkgd Items Options System Setup Machine Setup Machine ID Fax Number Date Time Clock Mode Language Power Save Wakeup Event System Timeout Altitude Adj Auto Co...

Page 37: ...Fax Network Conf c Usage Counter Fax Options Maintenance CLR Empty Msg d Supplies Life Serial No TonerLow Alert Items Options System Setup Continue Clear Setting All Settings Fax Setup Copy Setup Sys...

Page 38: ...g WLAN Setting WLAN Default WLAN Signal Clear Setting Network Conf a This option may not be available depending on your country b This option only appears if Paper Mismatch is enabled c SCX 340xFW SCX...

Page 39: ...Setup 3 Select the option you want then press OK Language change the language that is displayed on the control panel Date Time When you set the time and date they are used in delay fax and delay prin...

Page 40: ...ve mode Altitude Adjust Print quality is affected by atmospheric pressure which atmospheric pressure is determined by the height of the machine above sea level Before you set the altitude value determ...

Page 41: ...inflammable print media can cause a fire Use designated print media see Print media specifications on page 109 The use of inflammable media or foreign materials left in the printer may lead to overhe...

Page 42: ...depending on its options or models Check your machine type see Front view on page 21 1 Open the tray Then adjust the tray size to the media size you are loading see Tray overview on page 41 2 Flex or...

Page 43: ...en you print a document set the paper type and size for the tray see Setting the paper size and type on page 48 The settings made from the machine driver override the settings on the control panel a T...

Page 44: ...the available paper see Print media specifications on page 109 Flatten any curl on postcards envelopes and labels before loading them into the in the tray When printing on special media you must follo...

Page 45: ...with less than 6 mm curl and should not contain air Condition should not be wrinkled nicked nor damaged Temperature should resist the heat and pressure of the machine during operation Use only well co...

Page 46: ...he area where the envelope s seams meet Labels To avoid damaging the machine use only labels designed for use in laser printers When selecting labels consider the following factors Adhesives Should be...

Page 47: ...per When loading preprinted paper the printed side should be facing up with an uncurled edge at the front If you experience problems with paper feeding turn the paper around Note that print quality is...

Page 48: ...to press OK to navigate to lower level menus for some models 1 Select Menu button on the control panel 2 Press System Setup Paper Setup Paper Size or Paper Type 3 Select the tray and the option you w...

Page 49: ...achine type see Front view on page 21 8 Preparing originals Do not load paper smaller than 142 x 148 mm 5 6 x 5 8 inches or larger than 216 x 356 mm 8 5 x 14 inches Do not attempt to load the followin...

Page 50: ...depending on its options or models Check your machine type see Front view on page 21 On the scanner glass Using the scanner glass you can copy or scan originals You can get the best scan quality espec...

Page 51: ...pying a page from a book or magazine lift the scanner lid until its hinges are caught by the stopper and then close the lid If the book or magazine is thicker than 30 mm start copying with the scanner...

Page 52: ...iginal face up into the document feeder input tray Make sure that the bottom of the original stack matches the paper size marked on the document input tray 4 Adjust the document feeder width guides to...

Page 53: ...8 The following Printing Preferences window is for Notepad in Windows 7 1 Open the document you want to print 2 Select Print from the File menu 3 Select your machine from the Select Printer list 4 The...

Page 54: ...t job If the print job is waiting in the print queue or print spooler cancel the job as follows You can access this window by simply double clicking the machine icon in the Windows task bar You can al...

Page 55: ...r An mark means you can select that certain option but it is not recommended and an mark means you cannot select that option due to the machine s setting or environment 1 Open the document you want to...

Page 56: ...resets all current driver settings are saved Select more options and click Update settings will be added to the Presets you made To use a saved setting select it from the Presets drop down list The ma...

Page 57: ...ity program For Windows and Macintosh users see Device Settings on page 276 For Linux users see Using Smart Panel on page 279 The settings set from the machine s driver override the settings on the co...

Page 58: ...d If the administrator fixed to enable the Eco mode you have to enter the password to change the status Result simulator ResultSimulator shows the results of reduced emission of carbon dioxide used el...

Page 59: ...t Panel on page 279 c Enter the number of copies using the buttons if necessary d Press Start 1 Select copy on the control panel 2 Place a single document face down on the document glass or load the d...

Page 60: ...r Linux users see Using Smart Panel on page 279 It may be necessary to press OK to navigate to lower level menus for some models Darkness If you have an original containing faint marking and dark imag...

Page 61: ...y not be available depending on model oroptional goods see Variety feature on page 10 If the machine set to Eco mode reduce and enlarge features are not available To select from the predefined copy si...

Page 62: ...may differ 1 Press ID Copy on the control panel 2 Place the front side of an original facing down on the scanner glass where arrows indicate as shown Then close the scanner lid 3 Place Front Side and...

Page 63: ...sic copying 63 2 Menu Overview and Basic Setup If you do not press the Start button only the front side will be copied If the original is larger than the printable area some portions may not be printe...

Page 64: ...page 50 2 Select scan Scan to PC on the control panel OR Press Scan to on the control panerl If you see Not Available message check the port connection or select Enable Scan from Device Panel in Samsu...

Page 65: ...rovider for use on DSL Micro filter 1 Line port 2 Micro filter 3 DSL modem Telephone line see Rear view on page 23 19 Preparing to fax Before you send or receive a fax you need to connect the supplied...

Page 66: ...ature on page 10 1 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 50 2 Select fax on the control panel 3 A...

Page 67: ...ocument 7 To enter more fax numbers press OK when Yes appears and repeat steps 5 and 6 You can add up to 10 destinations Once you have entered a group dial number you cannot enter another group dial n...

Page 68: ...ne mode is not available The resolution setting is automatically changed to Fine When your machine is set to Super Fine resolution and the fax machine with which you are communicating does not support...

Page 69: ...r your machine Ordering supplies and accessories 70 Available supplies 71 Available maintenance parts 72 Storing the toner cartridge 73 Redistributing toner 75 Replacing the toner cartridge 77 Monitor...

Page 70: ...to obtain the list of available supplies and maintenance parts To order Samsung authorized supplies accessories and maintenance parts contact your local Samsung dealer or the retailer where you purcha...

Page 71: ...to different configurations of toner cartridges and other supplies according to the specific country conditions Samsung does not recommend using non genuine Samsung toner cartridge such as refilled or...

Page 72: ...rom worn parts see table below The purpose of which is to maintain your machine in top working condition The maintenance parts below should be replaced when the life span of each item has been met Par...

Page 73: ...ag from the original package Store lying flat not standing on end with the same side facing up as if it were installed in the machine Do not store consumables in any of the following conditions Temper...

Page 74: ...unt of toner that print jobs require The actual print yield may vary depending on the print density of the pages you print on operating environment percentage of image area printing interval media typ...

Page 75: ...uide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 To prevent damage to the toner cartridge do not expose it to light for more than...

Page 76: ...Redistributing toner 76 3 Maintenance 1 2...

Page 77: ...Cover it with a piece of paper if necessary Do not touch the green area of the toner cartridge Use the handle on the cartridge to avoid touching this area Do not use sharp objects such as a knife or...

Page 78: ...Replacing the toner cartridge 78 3 Maintenance...

Page 79: ...bout 6 seconds then release A supplied Information report prints out It may be necessary to press OK to navigate to lower level menus for some models 1 Select Menu System Setup Maintenance Supplies Li...

Page 80: ...on the control panel see Control panel overview on page 24 You can set the machine s settings by using the Device Settings in Samsung Easy Printer Manager program or Machine section in Printer Setting...

Page 81: ...ining large amounts of alcohol solvents or other strong substances can discolor or distort the cabinet If your machine or the surrounding area is contaminated with toner we recommend you use a cloth o...

Page 82: ...e to avoid touching this area Use a dry lint free cloth when cleaning the inside of the machine be careful not to damage the transfer roller or any other inside parts Do not use solvents such as benze...

Page 83: ...Cleaning the machine 83 3 Maintenance 1 2...

Page 84: ...nplug the power cord Wait for the machine to cool down If your machine has a power switch turn the power switch off before cleaning the machine Illustrations on this user s guide may differ from your...

Page 85: ...ed Turn the machine off and unplug the power cord Wait for the machine to cool down If your machine has a power switch turn the power switch off before cleaning the machine Illustrations on this user...

Page 86: ...Cleaning the machine 86 3 Maintenance 3 Wipe the surface of the scanner until it is clean and dry 1 Scanner lid 2 Scanner glass 3 Document feeder glass 4 White bar 4 Close the scanner lid 1 2 4 3...

Page 87: ...ng the machine do not tilt or turn it upside down Otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or reduce print quality When moving the machine...

Page 88: ...y messages 101 This chapter gives helpful information for what to do if you encounter an error If your machine has a display screen check the message on the display screen first to solve the error If...

Page 89: ...uidelines Ensure that the adjustable guides are positioned correctly see Tray overview on page 41 Do not remove paper from the tray while your machine is printing Flex fan and straighten paper before...

Page 90: ...n an original document jams in the document feeder a warning message appears on the display To avoid tearing the document remove the jammed document slowly and carefully To prevent document jams use t...

Page 91: ...front of scanner Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 This troubleshooting may not be a...

Page 92: ...nside of scanner Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 This troubleshooting may not be av...

Page 93: ...Clearing original document jams 93 4 Troubleshooting...

Page 94: ...may differ from your machine depending on its options or models Check your machine type see Front view on page 21 This troubleshooting may not be available depending on model or optional goods see Fr...

Page 95: ...per pull the jammed paper out slowly and gently 4 In tray Click this link to open an animation about clearing a jam Illustrations on this user s guide may differ from your machine depending on its opt...

Page 96: ...5 Inside the machine The fuser area is hot Take care when removing paper from the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your...

Page 97: ...Clearing paper jams 97 4 Troubleshooting 1 2...

Page 98: ...Clearing paper jams 98 4 Troubleshooting If you do not see the paper in this area stop and go to next step...

Page 99: ...printing data On The machine is on line and can be used Red Blinking A minor error has occurred and the machine is waiting for the error to be cleared Check the display message When the problem is cle...

Page 100: ...rily increase the printing quality by redistributing the toner see Redistributing toner on page 75 On A toner cartridge has almost reached its estimated cartridge lifea It is recommended to replace th...

Page 101: ...the problem persists call a service representative When you call for service provide the service representative with the contents of display message Some messages may not appear on the display dependi...

Page 102: ...artridge The toner cartridge you have installed is not for your machine Install a Samsung genuine toner cartridge designed for your machine Prepare new cartridge Small amount of toner is left in the i...

Page 103: ...the printer stops printing and you cannot print any more without changing the cartridge If you select Continue the printer keeps printing but the printing quality cannot be guaranteed Replace the ton...

Page 104: ...o paper in tray Clear the jam see In tray on page 95 Load paper in tray see Loading paper in the tray on page 42 Message Meaning Suggested solutions Network Problem IP Conflict The network IP address...

Page 105: ...nner is open The document feeder cover is not securely latched Close the cover until it locks into place Error error number Turn off then on The machine unit cannot be controlled Reboot the power and...

Page 106: ...5 Appendix This chapter provides product specifications and information concerning applicable regulations Specifications 107 Regulatory information 116 Copyright 129...

Page 107: ...15 83 x 11 54x 11 65 inches SCX 340xFH SCX 340xHW Seriesa 407 x 293 x 296 mm 16 02 x 11 54x 11 65 inches Weight Machine with consumables SCX 340x Series SCX 340xW Series 6 65 Kg 14 66 lbs SCX 340xF Se...

Page 108: ...an 1 6 W SCX 340xF SCX 340xFH Series Less than 1 7 W SCX 340xFW SCX 340xHW Series Less than 2 1 W Power off mode Less than 0 45 W Wirelessd Module T77H262 SPW B4319S a Dimensions and weight are measur...

Page 109: ...io 216 x 330 mm 8 5 x 13 inches A4 210 x 297 mm 8 27 x 11 69 inches Oficio 216 x 343 mm 8 5 x 13 5 inches JIS B5 182 x 257 mm 7 17 x 10 12 inches ISO B5 176 x 250 mm 6 93 x 9 84 inches Executive 184 x...

Page 110: ...nd 150 sheets of 80 g m2 21 lbs bond 75 to 90 g m2 20 to 24 lbs bond 1 sheet Colored Refer to the Plain paper section Refer to the Plain paper section 75 to 90 g m2 20 to 24 lbs bond 150 sheets of 80...

Page 111: ...to the Plain paper section Refer to the Plain paper section 10 sheets 1 sheet Archive Refer to the Plain paper section Refer to the Plain paper section 100 sheets 1 sheet Minimum size custom 76 x 127...

Page 112: ...Intel Pentium III 933 MHz Pentium IV 1 GHz 128 MB 256 MB 1 5 GB Windows Server 2003 Intel Pentium III 933 MHz Pentium IV 1 GHz 128 MB 512 MB 1 25 GB to 2 GB Windows Server 2008 Intel Pentium IV 1 GHz...

Page 113: ...perating system Requirements Recommended CPU RAM Free HDD space Mac OS X 10 4 Intel processors PowerPC G4 G5 128 MB for a powerPC based Mac 512 MB 512 MB for an Intel based Mac 1 GB 1 GB Mac OS X 10 5...

Page 114: ...4 bit SuSE Linux 10 1 32 bit OpenSuSE 10 2 10 3 11 0 11 1 11 2 32 64 bit Mandriva 2007 2008 2009 2009 1 2010 32 64 bit Ubuntu 6 06 6 10 7 04 7 10 8 04 8 10 9 04 9 10 10 04 32 64 bit SuSE Linux Enterpr...

Page 115: ...ons Network interface Ethernet 10 100 Base TX Wired Lan 802 11b g n Wireless LAN Network operating system Windows 2000 Server 2003 Server 2008 XP Vista 7 Server 2008 R2 Various Linux OS Mac OS X 10 4...

Page 116: ...ents of IEC 60825 1 2007 Class I laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level...

Page 117: ...tion technology that reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered ENERGY STAR...

Page 118: ...g life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these itemsfromother sofwasteand recyclethemresponsiblytopromotethe sustainable reus...

Page 119: ...rence in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interferenc...

Page 120: ...he presence of wireless devices Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label The FCC has set a gene...

Page 121: ...to the antenna installed Therefore the user must maintain a minimum distance of 20cm from the antenna at all times This device cannot be colocated with another transmitter and transmitting antenna 15...

Page 122: ...operations or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68 If such changes can be reasonab...

Page 123: ...on the same phone line as your machine you may experience transmission and reception problems with all the equipment It is recommended that no other equipment except for a regular telephone share the...

Page 124: ...aptor or at the distribution board 22 Declaration of conformity European countries Approvals and Certifications January 1 1995 Council Directive 2006 95 EC Approximation of the laws of the member stat...

Page 125: ...ich contains notes and additional requirements to ensure network compatibility of TBR21 terminals The product has been designed against and is fully compliant with all of the relevant advisory notes c...

Page 126: ...e limits as known at this time Because the wireless devices which may be embedded into your printer emit less energy than is allowed in radio frequency safety standards and recommendations manufacture...

Page 127: ...vices Since your system is equipped with a wireless device when traveling between countries with your system check with the local Radio Approval authorities prior to any move or trip for any restricti...

Page 128: ...Regulatory information 128 5 Appendix 25 China only...

Page 129: ...use of this user s guide Samsung and the Samsung logo are trademarks of Samsung Electronics Co Ltd Microsoft Windows Windows Vista Windows 7 and Windows Server 2008 R2 are either registered trademark...

Page 130: ...ide This guide provides information about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countri...

Page 131: ...iguration 153 Wireless network setup 156 Samsung MobilePrint 188 3 Useful Setting Menus Before you begin reading a chapter 190 Print menu 191 Copy menu 192 Fax menu 199 Scan menu 203 System setup 205...

Page 132: ...71 Using Samsung Easy Printer Manager 274 Using Samsung Printer Status 277 Using Smart Panel 279 Using the Linux Unified Driver Configurator 281 6 Troubleshooting Paper feeding problems 286 Power and...

Page 133: ...e is attached to a network skip the following steps below and go on to installing a network connected machine s driver see Installing driver over the network on page 144 Installation for Macintosh 134...

Page 134: ...you to restart your computer Click Continue Installation 13 After the installation is finished click Quit or Restart 14 Open the Applications folder Utilities Print Setup Utility For Mac OS X 10 5 10...

Page 135: ...to your computer and powered on 2 Insert the supplied software CD into your CD ROM drive 3 Double click the CD ROM icon that appears on your Macintosh desktop 4 Double click the MAC_Installer folder...

Page 136: ...welcome screen appears click Next 7 When the installation is complete click Finish The installation program added the Unified Driver Configurator desktop icon and the Unified Driver group to the syste...

Page 137: ...w appears type root in the Login field and enter the system password You must log in as a super user root to install the machine software If you are not a super user ask your system administrator 3 Fr...

Page 138: ...in window appears type root in the Login field and enter the system password You must log in as a super user root to uninstall the printer driver If you are not a super user ask your system administra...

Page 139: ...rk connected machine and software Useful network programs 140 Wired network setup 141 Installing driver over the network 144 IPv6 configuration 153 Wireless network setup 156 Samsung MobilePrint 188 S...

Page 140: ...to a certain person s email automatically Configure the network parameters necessary for the machine to connect to various network environments 2 SyncThru Web Admin Service Web based machine manageme...

Page 141: ...r example MAC Address 00 15 99 41 A2 78 IP Address 169 254 192 192 5 Setting IP address The machine that does not support the network interface it will not be able to use this feature see Rear view on...

Page 142: ...m that all the settings are correct IPv4 configuration using SetIP Macintosh Before using the SetIP program disable the computer firewall from System Preferences Security Firewall The following instru...

Page 143: ...The following instructions may vary from your model or operating systems 1 Open opt Samsung mfp share utils 2 Double click the SetIPApplet html file 3 Click to open the TCP IP configuration window 4...

Page 144: ...etwork and powered on Also your machine s IP address should have been set see Setting IP address on page 141 If the Found New Hardware Wizard appears during the installation procedure click Cancel to...

Page 145: ...the command window Command line Parameters Following table shows commands that can be used in the command window Following command line are effective and operated when command is used with s or S But...

Page 146: ...package but not prior than command line parameters Command line Definition Description n Printer name or N Printer name Specifies printer name Printer instance shall be created as specified printer n...

Page 147: ...printer instance from your system without effecting other printer drivers It will notremoveprinterdriverfiles from your system d or D Uninstalls all device drivers and applications from your system T...

Page 148: ...st For Mac OS X 10 5 10 7 click the icon A display window will pop up 16 For Mac OS X 10 4 click IP Printer For Mac OS X 10 5 10 7 click IP 17 Select HP Jetdirect Socket in Protocol When printing a do...

Page 149: ...tar gz file and open the new directory 4 Double click the Linux folder install sh icon 5 The Samsung installer window opens Click Continue 6 The add printer wizard window opens Click Next 7 Select net...

Page 150: ...ocedure is common for all variants of UNIX OS mentioned 1 From the Samsung website download and unpack the UNIX Printer Driver package to your computer 2 Acquire root privileges su 3 Copy the appropri...

Page 151: ...printer To add the printer to your UNIX system run installprinter from the command line This will bring up the Add Printer Wizard window Setup the printer in this window according to the following ste...

Page 152: ...Installing driver over the network 152 2 Using a Network Connected Machine 11 Check the Make Default option to set this printer as default 12 Click OK to add the printer...

Page 153: ...k with a network cable 2 Turn on the machine 3 Print a Network Configuration Report that will check IPv6 addresses see Printing a network configuration report on page 141 4 Select Start Control Panel...

Page 154: ...r request DHCPv6 Off Never use DHCPv6 regardless of router request Router Use DHCPv6 only when requested by a router 11 From the SyncThru Web Service For models that do not have the display screen on...

Page 155: ...button Using SyncThru Web Service 1 Start a web browser such as Internet Explorer that supports IPv6 addressing as a URL 2 Select one of the IPv6 addresses Link local Address Stateless Address Statefu...

Page 156: ...your computer and the machine at a time Wireless network name and network key Wireless networks require higher security so when an access point is first set up a network name SSID the type of securit...

Page 157: ...ethod from the below table Some wireless network installation types may not be available depending on the model or country Set up method Connecting method Description Reference From the machine s cont...

Page 158: ...Access point via WPS button without a USB cable connection Windows user see Access point via WPS button without a USB cable connection on page 167 Macintosh user see Setting the access point using the...

Page 159: ...may differ depending on the access point or wireless router you are using Items to prepare Check if the access point or wireless router supports Wi Fi Protected Setup WPS Check if your machine support...

Page 160: ...less network the WPS LED light stays on c APSSID After completing the wireless network connection process the AP s SSID information appears on the display Connecting in PIN mode 1 Press and hold the W...

Page 161: ...panel for about 5 seconds You can find your machine s PIN 2 Press and hold the WPS button on the control panel for more than 4 seconds until the status LED stays on The machine starts connecting to t...

Page 162: ...rent job is finished the light blinks fast on the WPS LED Then the wireless network connection is automatically disconnected and the WPS LED turns off 15 Using the menu button Some menus may not appea...

Page 163: ...rams or All Programs Samsung Printers your printer driver name Wireless Setting Program Access point via USB cable Items to prepare Access point Network connected computer Software CD that was provide...

Page 164: ...the WPS button See Access point via WPS button without a USB cable connection on page 167 7 Select the method to use from the wireless set up method window Configure the wireless settings manually Go...

Page 165: ...ption Select the encryption None WEP64 WEP128 TKIP AES TKIP AES Network Key Enter the encryption network key value Confirm Network Key Confirm the encryption network key value WEP Key Index If you are...

Page 166: ...trator to get the static IP address For example If the computer s network information is as shown below IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should...

Page 167: ...nt a test page click Print a test page Otherwise just click Next and go to step 18 17 If the test page prints out correctly click Yes If not click No to reprint it 18 If you want to register your mach...

Page 168: ...er supports WPS or not If the access point or wireless router has a WPS button select Yes and click Next 7 Follow the instructions on the window to set up the wireless network For models with a displa...

Page 169: ...onfirm Printer Connection window appears 10 Select the components to be installed Click Next 11 After selecting the components you can also change the machine name set the machine to be shared on the...

Page 170: ...to change the ad hoc settings click the Advanced Setting button Enter the wireless Network Name Enter the SSID name you want SSID is case sensitive Operation Mode Select ad hoc Channel Select the chan...

Page 171: ...work information is as shown follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as below IP address 169 254 133 43 Subnet Mask 255 255 0 0 Use t...

Page 172: ...access point and machine 3 Insert the supplied software CD into your CD ROM drive 4 Double click the CD ROM icon that appears on your Macintosh desktop 5 Double click the MAC_Installer folder Install...

Page 173: ...e method to use from the wireless set up method window Configure the wireless settings manually Go to step 13 Configure the wireless settings by pressing the WPS button on theaccesspoint Connect to th...

Page 174: ...ey Confirm the encryption network key value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the access point has se...

Page 175: ...to get the static IP address For example If the computer s network information is shown as follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be a...

Page 176: ...ave a WPS button you can set the wireless network using the WPS button without a USB connection and access point or a router WPS button Items to prepare Access point or wireless router Network connect...

Page 177: ...outer supports WPS or not If the access point or wireless router has a WPS button select Yes and click Next 12 Follow the instructions in the window to set up the wireless network For models with a di...

Page 178: ...network set up is completed After installation is finished click Quit After completing the wireless network connection you need to install a machine driver to print from an application see Installatio...

Page 179: ...eless Network Name Enter the SSID name SSID is case sensitive Operation Mode Select ad hoc Channel Select the channel Auto Setting or 2412 MHz to 2467 MHz Authentication Select an authentication type...

Page 180: ...address and other network configuration values for the machine For example If the computer s network information is shown as follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine...

Page 181: ...work configuration report on page 141 IP setting using SetIP Program Windows This program is used to manually set the network IP address of your machine using its MAC address to communicate with the m...

Page 182: ...SID Service Set Identifier is a name that identifies a wireless network access points and wireless devices attempting to connect to a specific wireless network must use the same SSID The SSID is case...

Page 183: ...in ID admin Password sec00000 5 When the SyncThru Web Service window opens click Network Settings 6 Click Wireless Custom You can also turn the Wi Fi network on off 20 Setting the Wi Fi Direct for mob...

Page 184: ...wired or wireless network We recommend using the default local IP address the default local IP address of the printer for Wi Fi Direct is 192 168 3 1 Group Owner Activate this option to assign the pri...

Page 185: ...ll be connected to your mobile device If your mobile device does not support WPS you need to enter the Network Key of a printer instead of pushing the WPS button 21 Troubleshooting Problems during set...

Page 186: ...rk environment The machine uses the static address when the computer is configured to static address For example If the computer s network information is as shown below IP address 169 254 133 42 Subne...

Page 187: ...ing a network configuration report see Printing a network configuration report on page 141 Check the wireless environment You might not be able to connect to the network in the infrastructure environm...

Page 188: ...mpatible Samsung printers Besides printing photos web pages and PDFs scanning is also supported If you have Samsung multfunction printer scan any document into a JPG PDF or PNG format for quick and ea...

Page 189: ...ow to browse the current status of your machine and the method of setting for advanced machine setup Before you begin reading a chapter 190 Print menu 191 Copy menu 192 Fax menu 199 Scan menu 203 Syst...

Page 190: ...s for using this chapter The control panel provides access to various menus to set up the machine or use the machine s functions These menus can be accessed by pressing Menu Some menus may not appear...

Page 191: ...on Orientation Selects the direction in which information is printed on a page Copies You can enter the number of copies using the number keypad Resolution Specifies the number of dots printed per inc...

Page 192: ...ge Reduces or enlarges the size of a copied image see Reduced or enlarged copy on page 61 If the machine is set Eco mode reduce and enlarge features are not available Darkness Adjusts the brightness l...

Page 193: ...owed by a second complete document On Prints output in sets to match the sequence of originals Off Prints output sorted into stacks of individual pages Item Description 2 up or 4 up N up Copy Reduces...

Page 194: ...ls on the scanner glass Your original is divided into 9 portions Each portion is scanned and printed one by one in the following order Item Description Clone Copy Prints multiple original images on a...

Page 195: ...originals on the scanner glass Item Description Booklet The machine automatically prints on one or both sides of the paper which are then folded to produce a booklet with all of the pages in the corre...

Page 196: ...spots drill holes fold creases and staple marks along any of the four edges of a document Off Does not use this feature SmallOriginal rases the edge of the original if it is small This feature is ava...

Page 197: ...t when you want to have large gray letters reading DRAFT or CONFIDENTIAL printed diagonally across the first page or all pages of a document Duplex You can set the machine to print copies on both side...

Page 198: ...e display depending on options or models If so it is not applicable to your machine see Menu overview on page 33 To change the menu options Press copy Menu Copy Setup on the control panel Item Descrip...

Page 199: ...t document settings procedure good results whenusingtypicaltext basedoriginals However ifyou send originals that are of poor quality or contain photographs you can adjust the resolution to produce a h...

Page 200: ...nal documents to a reserved delay fax job see Adding documents to a reserved fax on page 256 Cancel Job Cancels the delayed fax job which is saved in memory see Canceling a reserved fax job on page 25...

Page 201: ...CV Name Automatically prints the page number and the date and time of reception at the bottom of each page of a received fax Rcv Start Code Initiates fax reception from an extension phone plugged into...

Page 202: ...data on both sides of the paper You can save the paper usage Doc Box Saving Document Box Saving Stores received faxes in the common box This menu only appears when an optional mass storage device HDD...

Page 203: ...e to an FTP server see Scanning to FTP SMB server on page 246 SMB Default SMB Sets scan destination to an SMB server You scan the originals and send the scanned image to an SMB server see Scanning to...

Page 204: ...lt Setting Scan Default on the touch screen Item Description Scan Size Original Size Sets the image size Original Type Sets the original document s type Resolution Sets the image resolution Color Mode...

Page 205: ...form Select Form Form overlay is images stored on the printer s mass storage device HDD as a special file format that can be printed in layers on any document HDD Spooling When On stores documents on...

Page 206: ...g to the machine s altitude Item Description Auto CR Allows you to append the required carriage return to each line feed which is useful for Unix or DOS users Firmware Version Shows the product s firm...

Page 207: ...t media caused by a high humidity the print outs on the output tray may be curled and may not be stacked properly In this case you can set the machine to use this function to let print outs stacked fi...

Page 208: ...anel Or press Setup Machine Setup Initial Setup Sound Volume on the touch screen Item Description Paper Size Sets the paper size as A4 Letter or other paper sizes according to your requirements Paper...

Page 209: ...You can adjust the speaker volume only when the telephone line is connected a Press fax on the control panel b Press On Hook Dial A dial tone sounds from the speaker c Pressthearrowsuntilyouhearthevo...

Page 210: ...ax Prints the fax numbers specified as junk fax numbers Network Conf Network Configuration Prints information on your machine s network connection and configuration Item Description User Auth Local Us...

Page 211: ...ept incoming faxes Item Description Supplies Life Shows the supply life indicators see Monitoring the supplies life on page 79 TonerLow Alert Customizes the level to alert toner low or toner empty see...

Page 212: ...factory default Printer Setup Restores all of the printer options to the factory default Paper Setup Restores all of the paper options to the factory default Fax Setup Fax Default Restores all of the...

Page 213: ...creen Item Description Active Job Shows the print job lists that are waiting to be printed Store Job Shows the print job lists that are stored on the disk File Policy If the memory already has the sam...

Page 214: ...iew on page 33 Press Setup Machine Setup Email Setup on the touch screen Item Description Emulation Type The machine language defines how the computer communicates with the machine Setup Sets the deta...

Page 215: ...ocument Box Doc Box Feature on the control panel Doc Box Setup Press Menu Document Box Doc Box Setup on the control panel Option Description PhoneBook Adds views prints or deletes the phone book list...

Page 216: ...administrator TCP IP IPv6 Selects this option to use the network environment through IPv6 see IPv6 configuration on page 153 Ethernet Speed Configure the network transmission speed 802 1x You can sele...

Page 217: ...Prevents the Toner Low Alert message from appearing on the display Supplies Info Allows you to check how many pages are printed and how much toner is left in the cartridge Toner Low Alert If toner in...

Page 218: ...nsible Open Architecture web application is installed Contact the administrator to use this menu Some menus may not appear in the display depending on options or models If so it is not applicable to y...

Page 219: ...ious characters 223 Setting up the fax address book 224 Registering authorized users 227 Printing features 228 Scan features 243 Fax features 254 Using shared folder features 265 Using memory hard dri...

Page 220: ...ltitude value from Device Settings in Samsung Easy Printer Manager program or Machine section in Printer Settings Utility program For Windows and Macintosh users see Device Settings on page 276 For Li...

Page 221: ...using SyncThru Web Service 1 Access the SyncThru Web Service see Using SyncThru Web Service on page 271 2 Click Login on the upper right of the SyncThru Web Service website 3 Type in the ID and Passwo...

Page 222: ...Address Book Email View List Individual or Group on the touch screen 2 Search through the entire memory in index numerical order and select the name and address you want Searching with a particular fi...

Page 223: ...and finally 6 To find the letter that you want to enter see Keypad letters and numbers on page 223 You can enter a space by pressing 1 twice To delete the last digit or character press the left right...

Page 224: ...press OK 4 Enter the fax number you want and press OK 5 Press the Cancel or Stop Clear button to return to ready mode 6 Using speed dial numbers When you are prompted to enter a destination number whi...

Page 225: ...4 Select the name and number you want and press OK 5 Select Yes when Add appears 6 Repeat step 3 to include other speed dial numbers into the group 7 When you have finished select No when Another No...

Page 226: ...Search Dial Speed Dial or Group Dial on the control panel 2 Enter All or ID and press OK 3 Press the name and number or the keypad button labeled with the letter you want to search For example if you...

Page 227: ...sing SyncThru Web Service 1 Access the SyncThru Web Service see Using SyncThru Web Service on page 271 2 Click Login on the upper right of the SyncThru Web Service website 3 Type in the ID and Passwor...

Page 228: ...4 Select Printing preferences If Printing preferences has a you can select other printer drivers connected to the selected printer 5 Change the settings on each tab 6 Click OK If you want to change t...

Page 229: ...select Advanced Installation Custom Installation You can select the XPS printer driver in the Select Software and Utilities to Install window For models that provide XPS driver from the Samsung websi...

Page 230: ...may differ depending on the machine in use Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Select the Help menu or click the button...

Page 231: ...4 US Folio or Oficio sized print media The Booklet Printing option is not available for all paper sizes Select the available paper Size option under the Paper tab to see what paper sizes are available...

Page 232: ...onventional layout used in calendars Reverse Double Sided Printing Check this option to reverse the print order when duplex printing This option is not available when you use Double sided Printing Man...

Page 233: ...lect Edit from the Watermark drop down list The Edit Watermarks window appears c Select the watermark you want to delete from the Current Watermarks list and click Delete d Click OK or Print until you...

Page 234: ...u want to use If you have stored the overlay file you want to use in an external source you can also load the file when you access the Open window After you select the file click Open The file appears...

Page 235: ...ting Store and Print This mode is used when printing and storing document at the same time Spool This option can be useful when handling large amounts of data If you select this setting the printer sp...

Page 236: ...password feature and retry printing Whether or not a PDF file can be printed using the Direct Printing Utility program depends on how the PDF file was created The Direct Printing Utility program supp...

Page 237: ...dicate which pages to print 6 Click Print Changing printer settings You can use advanced printing features when using your machine Open an application and select Print from the File menu The machine n...

Page 238: ...ile menu 2 Select Layout from the drop down list under Orientation 3 Select a binding orientation from the Two Sided option 4 Select the other options to use 5 Click Print and the machine prints on bo...

Page 239: ...s such as spacing or columns Graphics Sets image options that are used when printing image files such as color options image size or image position Advanced Sets the print resolution paper source and...

Page 240: ...ault device options Jobs Shows the list of print jobs Click Cancel job to cancel the selected job and select the Show completed jobs check box to see previous jobs on the job list Classes Shows the cl...

Page 241: ...urce Select from which tray the paper is used By default it is Auto Selection Orientation Select the direction in which information is printed on a page Duplex Print on both sides of paper to save pap...

Page 242: ...rgin settings by changing the values in the respective fields Set by default these values depend on the page size selected Unit Change the units to points inches or centimeters Printer Specific Settin...

Page 243: ...be stored in the connected computers My Documents folder see Basic Scanning on page 64 TWAIN TWAIN is the one of a preset imaging applications Scanning an image launches the selected application enabl...

Page 244: ...s related to image altering 5 Press Save OK 21 Scanning from network connected machine The machine that does not support the network interface it will not be able to use this feature see Rear view on...

Page 245: ...Scanning to email This feature may not be available depending on model or optional goods see Features by models on page 7 Setting up an email account 1 Access the SyncThru Web Service see Using SyncTh...

Page 246: ...elect the file format to scan and press OK 7 Enter the SMTP server login name and password 8 The machine begins scanning and then sends the email 23 Scanning to FTP SMB server This feature may not be...

Page 247: ...Or select Scan SMB or FTP on the touch screen 4 Select a server and scan format you want 5 The machine begins scanning and then sends the scanned image to the specified server 24 Scanning from image...

Page 248: ...Panel Hardware and Sound Devices and Printers 4 Right click on device driver icon in Printers and Faxes Start Scan 5 New Scan application appears 6 Choose your scanning preferences and click Preview...

Page 249: ...email it or publish it on a web site Image You can edit an image and send it to a selected application or folder email it or publish it on a web site Print You can print images you have saved Select t...

Page 250: ...scanning window 7 The Scan Setting window opens 8 Set scan settings and click Scan 29 Macintosh scanning Scanning from USB connected machine 1 Make sure that the machine is connected to your computer...

Page 251: ...lick Change Port from the Preference tab and select a new port For 10 5 Click Devices Browse Devices on Menu bar Make sure that Connected checkbox is checked beside your machine in Bonjour Devices If...

Page 252: ...eder see Loading originals on page 50 7 From the Scanner Properties window click Preview 8 The document is scanned and the image preview appears in the Preview Pane 9 Drag the pointer to set the image...

Page 253: ...Scan features 253 4 Special Features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image...

Page 254: ...up Sending on the control panel 2 Select Redial Times or Redial Term you want 3 Select the option you want 32 Redialing the fax number 1 Press Redial Pause button on the control panel 2 Select the fax...

Page 255: ...thout going to the machine To send a fax from your computer the Samsung Network PC Fax program must be installed This program will be installed when you installed the printer driver 1 Open the documen...

Page 256: ...and repeat steps 5 You can add up to 10 destinations Once you entered a group dial number you cannot enter another group dial numbers anymore 8 Enter the job name and the time If you set a time earli...

Page 257: ...ngle document face down on the document glass or load the documents face up into the document feeder 2 Press Fax Menu Fax Feature Priority Send on the control panel Or select Fax Priority Send To on t...

Page 258: ...ar to return to ready mode Subsequent sent faxes will be forwarded to the specified fax machine 38 Forwarding a received fax You can set the machine to forward the received or sent fax to other destin...

Page 259: ...touch screen Off Send faxes in normal mode 2 Side Send faxes on both sides of the original 2 1Side ROT2 Send faxes on both sides of the original and prints each one on a separate sheet but the informa...

Page 260: ...fax reception mode Tel Receives a fax by pressing On Hook Dial and then Start button Ans Fax Is for when an answering machine attached to your machine Your machine answers an incoming call and the cal...

Page 261: ...ing machine with the fax machine Otherwise the outgoing message from the answering machine will interrupt your phone conversation 44 Receiving faxes with an extension telephone When you are using an e...

Page 262: ...that the machine answers with a fax tone Then have a call placed to a different number assigned to that same line to be sure the call is forwarded to the extension telephone or answering machine plugg...

Page 263: ...ax Setup Receiving Duplex Print on the control panel Off Prints in Normal mode Long Edge Prints pages to be read like a book Short Edge Prints pages to be read by flipping like a note pad 3 Press OK 4...

Page 264: ...omatically You can set the machine to print a report with detailed information about the previous 50 communication operations including time and dates 1 Press fax Menu Fax Setup Auto Report On on the...

Page 265: ...ID and password to restrict the user s access and also set the maximum number of simultaneous users 50 Creating a shared folder 1 Open the Windows Explore window from the computer 2 Enter the printer...

Page 266: ...button System Setup Job Management Active Job All of the print jobs waiting to be printed are listed in the active job queue in the order you sent them to the printer You can delete a job from the que...

Page 267: ...elp you make full use of your machine Easy Capture Manager 268 Samsung AnyWeb Print 269 Easy Eco Driver 270 Using SyncThru Web Service 271 Using Samsung Easy Printer Manager 274 Using Samsung Printer...

Page 268: ...le depending on model or optional goods see Software on page 7 Available for Windows OS users only see Software on page 7 Capture your screen and launch Easy Capture Manager by simply pressing the Pri...

Page 269: ...r Windows and Macintosh OS users only see Software on page 7 This tool helps you screen capture preview scrap and print Windows Internet Explorer pages more easily than when you use an ordinary progra...

Page 270: ...rinting To use this application Start Easy Eco Driver before printing job checkbox in the printer properties should be checked Easy Eco Driver also allows you simple editing such as removing images an...

Page 271: ...ervice Before configuring options in SyncThru Web Service you need to log in as an administrator You can still use SyncThru Web Service without logging in but you won t have access to Settings tab and...

Page 272: ...urity Sets settings for HTTPs IPSec IPv4 IPv6 filtering 802 1x and Authentication servers User Access Control Classifies users into several groups according to each user s role Each user s authorizati...

Page 273: ...5 Click Add button to add e mail notification user Set the recipient name and e mail address es with notification items you want to receive an alert for 6 Click Apply If the firewall is activated the...

Page 274: ...achine Samsung Easy Printer Manager provides two different user interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two interfaces is...

Page 275: ...ly open the necessary section in the user s guide 3 Application information Includes links for changing to the advanced settings preference help and about The button is used to change the user interfa...

Page 276: ...ing Fax to PC Settings This menu includes settings related to the basic fax functionality of the selected device Disable If Disable is On incoming faxes will not be received on this device Enable Fax...

Page 277: ...d automatically when you install the machine software You can also launch Samsung Printer Status manually Go to the Printing Preferences click the Basic tab Printer Status button These icons appear on...

Page 278: ...pplies You can order replacement toner cartridge s from online 4 User s Guide You can view the online User s Guide This button opens the Troubleshooting Guidewhenanerroroccurs Youcandirectly open the...

Page 279: ...You can also launch Smart Panel manually Double click the Smart Panel icon in the Notification Area 1 2 3 4 1 Toner Level You can view thelevel oftonerremainingin each toner cartridge The machine and...

Page 280: ...anel 280 5 Useful Management Tools 9 Changing Smart Panel s settings Right click in Linux on the Smart Panel icon and select Configure smart panel Select the settings you want from the Configure smart...

Page 281: ...age 136 After the driver is installed on your Linux system the Unified Driver Configurator icon will automatically be created on your desktop 10 Opening Unified Driver Configurator 1 Double click the...

Page 282: ...ied Driver Configurator 11 Printers configuration Printers configuration has the two tabs Printers and Classes Printers tab View the current system s printer configuration by clicking on the machine i...

Page 283: ...as a default machine Stop Start Stops starts the machine Test Allows you to print a test page to ensure the machine is working properly Properties Allows you to view and change the printer s properti...

Page 284: ...rts check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason Refresh Renews the available ports list Release port Releases...

Page 285: ...n for what to do if you encounter an error Paper feeding problems 286 Power and cable connecting problems 287 Printing problems 288 Printing quality problems 292 Copying problems 300 Scanning problems...

Page 286: ...ns from inside the machine Paper has not been loaded correctly Remove paper from the tray and reload it correctly There is too much paper in the tray Remove excess paper from the tray The paper is too...

Page 287: ...ons The machine is not receiving power or the connection cable between the computer and the machine is not connected properly Connect the machine to the electricity supply first If the machine has a P...

Page 288: ...the toner cartridge see Replacing the toner cartridge on page 77 Make sure the protect cover and sheets are removed from the toner cartridge see Replacing the toner cartridge on page 77 If a system e...

Page 289: ...ting preferences on page 55 Select the correct paper source See the printer driver help screen see Using help on page 56 A print job is extremely slow The job may be very complex Reduce the complexity...

Page 290: ...contain blank pages Some parts such as the controller or the board may be defective Contact a service representative The machine does not print PDF files correctly Some parts of graphics text or illu...

Page 291: ...aper size in the Custom in Paper tab in Printing Preferences see Opening printing preferences on page 55 The printed billing paper is curled The paper type setting does not match Change the printer op...

Page 292: ...ner save mode is on Adjust the print resolution and turn the toner save mode off See the help screen of the printer driver A combination of faded or smeared defects may indicate that the toner cartrid...

Page 293: ...some areas to reject toner Try a different kind or brand of paper Change the printer option and try again Go to Printing Preferences click the Paper tab and set type to Thick see Opening printing pref...

Page 294: ...blem contact a service representative Black or color background If the amount of background shading becomes unacceptable Change to a lighter weight paper Check the environmental conditions very dry co...

Page 295: ...ping seams on the reverse side Printing on seams can cause problems Or select Thick from the Printing Preferences window see Opening printing preferences on page 55 If background scatter covers the en...

Page 296: ...roperly Check the paper type and quality Ensure that the guides are not too tight or too loose against the paper stack Curl or wave Ensure that the paper is loaded properly Check the paper type and qu...

Page 297: ...are dirty Check for leaking toner Clean the inside of the machine see Cleaning the machine on page 81 Solid color or black pages The toner cartridge may not be installed properly Remove the cartridge...

Page 298: ...thin parts of characters that should be solid black You may be printing on the wrong surface of the paper Remove the paper and turn it around The paper may not meet paper specifications Horizontal str...

Page 299: ...references click the Paper tab and set type to Thin see Opening printing preferences on page 55 An unknown image repetitively appears on a few sheets Loose toner Light print or contamination occurs Yo...

Page 300: ...n the document feeder If these steps do not correct the problem contact a service representative Image rubs off the copy easily Replace the paper in the tray with paper from a new package In high humi...

Page 301: ...th a known good cable If necessary replace the printer cable Check that the scanner is configured correctly Check scan setting in the SmarThru Office or the application you want to use to make certain...

Page 302: ...a copying or printing job in progress Try your job again when that job is finished The selected port is currently being used Restart your computer and try again The machine printer cable may be improp...

Page 303: ...or thin Make sure that the document feeder is firmly closed The document feeder rubber pad may need to be replaced Contact a service representative see Available maintenance parts on page 72 Faxes ar...

Page 304: ...aper or cannot answer incoming calls Speak with the other machine operator and ask them to solve the problem on their side Faxes do not store in memory There may not be enough memory space to store th...

Page 305: ...software from the startup group then restart Windows Reinstall the printer driver General Protection Fault Exception OE Spool 32 or Illegal Operation messages appear Close all other applications reboo...

Page 306: ...image may enable the file to print Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image Some letters are not displayed normally...

Page 307: ...ript until GNU Ghostscript version 7 05 when the base color space of the document is indexed color space and it is converted through CIE color space Because Postscript uses CIE color space for Color M...

Page 308: ...n your system Open Unified Linux Driver configurator switch to Scanners configuration then press Drivers Make sure that driver with a name corresponding to your machine s name is listed in the window...

Page 309: ...rt prints The print job was too complex You might need to reduce the complexity of the page or install more memory A PostScript error page prints The print job may not be PostScript Make sure that the...

Page 310: ...sung com BRAZIL 0800 124 421 4004 0000 www samsung com BULGARIA 07001 33 11 www samsung com CAMEROON 7095 0077 www samsung com CANADA 1 800 SAMSUNG 726 7864 www samsung com ca www samsung com ca_fr Fr...

Page 311: ...amsung com hk www samsung com hk_en HUNGARY 06 80 SAMSUNG 726 7864 www samsung com Country Region Customer Care Center Web Site INDIA 1800 1100 11 3030 8282 1800 3000 8282 1800 266 8282 www samsung co...

Page 312: ...msung com PERU 0 800 777 08 www samsung com Country Region Customer Care Center Web Site PHILIPPINES 1 800 10 SAMSUNG 726 7864 for PLDT 1 800 3 SAMSUNG 726 7864 for Digitel 1 800 8 SAMSUNG 726 7864 fo...

Page 313: ...8 99 00 www samsung com THAILAND 1800 29 3232 02 689 3232 www samsung com TRINIDAD TOBAGO 1 800 SAMSUNG 726 7864 www samsung com TURKEY 444 77 11 www samsung com U A E 800 SAMSUNG 726 7864 www samsung...

Page 314: ...WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder ADF is a scanning unit that will automatically feedanoriginalsheetofpapersothatthemachinecan...

Page 315: ...t typically vertical area where control or monitoring instruments are displayed They are typically found in front of the machine Coverage It is the printing term used for a toner usage measurement on...

Page 316: ...ssociated with domain names in a distributed database on networks such as the Internet Dot Matrix Printer A dot matrix printer refers to a type of computer printer with a print head that runs back and...

Page 317: ...external behavior which is in contrast to simulation which concerns an abstract model of the system being simulated often considering its internal state Ethernet Ethernet is a frame based computer net...

Page 318: ...st of a large number of dots while lighter areas consist of a smaller number of dots Mass storage device HDD Mass storage device HDD commonly referred to as a hard drive or hard disk is a non volatile...

Page 319: ...Exchange It is a networking protocol used by the Novell NetWare operating systems IPX and SPX both provide connection services similar to TCP IP with the IPX protocol having similarities to IP and SPX...

Page 320: ...ectory Access Protocol LDAP is a networking protocol for querying and modifying directory services running over TCP IP LED A Light Emitting Diode LED is a semiconductor device that indicates the statu...

Page 321: ...e first the differences determined and then the differences are encoded and transmitted NetWare A network operating system developed by Novell Inc It initially used cooperative multitasking to run var...

Page 322: ...eloped for early inkjet printers PCL has been released in varying levels for thermal dot matrix printer and laser printers PDF Portable Document Format PDF is a proprietary file format developed by Ad...

Page 323: ...es is usually routed through the switchboard RADIUS Remote Authentication Dial In User Service RADIUS is a protocol for remote user authentication and accounting RADIUS enables centralized management...

Page 324: ...e set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run TCR Transmission Confirmation Report TCR provides details of each transmissio...

Page 325: ...ort USB is designed to concurrently connect a single computer USB port to multiple peripherals Watermark A watermark is a recognizable image or pattern in paper that appears lighter when viewed by tra...

Page 326: ...anced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection eas...

Page 327: ...y general setup 192 copying basic copying 59 reducing or enlarging copies 61 custom setup 218 D default settings tray setting 48 direct printing utility 236 document box 215 general setup 215 driver i...

Page 328: ...g darkness 68 adjusting resolution 68 preparing to fax 65 receiving in Fax mode 67 features 5 machine features 189 print media feature 109 front view 21 G general icons 14 general settings 205 glossar...

Page 329: ...environment 115 introducing network programs 140 IPv6 configuration 153 SetIP program 141 142 143 181 wired network setup 141 wireless network setup 156 n up printing Macintosh 237 O optional memory...

Page 330: ...ms 292 scanning problems 301 R rear view 23 regulatiory information 116 reports machine information 192 199 200 201 204 205 206 209 210 resolution faxing 68 S safety information 15 symbols 15 Samsung...

Page 331: ...nd type 48 U understanding the status LED 99 UNIX driver installation for network connected 150 printing 240 Unix system requirements 114 usb 213 general setupusb 213 USB cable driver installation 30...

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