194
(HDMI-CEC) isn't working.
The Problem
Try this!
does not
work.
Confirm that the device is an device. The system supports
devices only.
Check if the power cord of the device is properly connected.
Check the cable connections of the device.
Go to
System
and see if
(HDMI-CEC)
has been set to
On
.
Check whether the TV remote control is in TV mode.
Check whether the remote control is compatible.
may not function when some other functions are active, including Channel
Search, Smart Hub, Start Up, etc.
If you have disconnected and then reconnected the HDMI cable, scan for devices
again or turn your TV off and on.
HDMI UHD Color
is specific to a UHD source, and does not operate properly for
any other source. In this case, navigate
Picture
>
Picture Options
>
HDMI UHD
Color
menu, and then set the
HDMI UHD Color
-enabled HDMI connector to
Off
.
I want to start
.
Check if the device is properly connected to the TV, and then navigate to
the
System
menu to see if
(HDMI-CEC)
is set to
On
.
Once you have verified that is on:
"
On the Samsung Smart Control, press the
KEYPAD
button, and then select
the
TOOLS
button on the On-Screen Remote. A list appears. Select
(HDMI-CEC)
from the list, and then a device.
"
On a standard remote, press the
TOOLS
button. A list appears. Select
(HDMI-CEC)
from the list, and then a device.
I want to exit .
Select
View TV
from the menu.
Select a non- device from the
Source
list.
The message
"Connecting to
device..."
or "Disconnecting
from device"
appears on the screen.
You cannot use the remote control when you are configuring or switching
to a viewing mode. Use the remote control after the TV has completed the
configuration or has switched to a viewing mode.
The device
won't play.
You cannot use the play function when
Setup
is in progress.
The connected device
is not displayed.
Check whether the device supports .
Check whether the HDMI cable is properly connected.
Go to
System
and see if
(HDMI-CEC)
has been set to
On
.
Scan for devices again.
devices must be connected to the TV using an HDMI cable. Make sure the
device is connected to your TV with an HDMI cable. Some HDMI cables may not
support .
If the connection is terminated because there has been a power failure or the HDMI
cable has been disconnected, please scan for the device again.
The TV audio is not
being played through
the receiver.
Connect an optical cable to the TV and the receiver.
ARC enables the TV to output digital sound via the HDMI (ARC) port.
However, ARC is only available when the TV is connected to an audio receiver that
supports ARC.
