Samsung S32D85 User Manual Download

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Troubleshooting Guide

9 Troubleshooting Guide

Refer to the user manual for your PC or graphics card for further instructions on adjustment.

How can I change the

resolution?

Windows XP: Go to

Control Panel

Appearance and Themes

Display

Settings

, and adjust the resolution.

Windows ME/2000: Go to

Control Panel

Display

Settings

and adjust the resolution.

Windows Vista: Go to

Control Panel

Appearance and Personalization

Personalize

Display Settings

, and adjust the resolution.

Windows 7: Go to

Control Panel

Appearance and Personalization

Display

Adjust Resolution

, and adjust the resolution.

Windows 8: Go to

Settings

Control Panel

Appearance and Personalization

Display

Adjust Resolution

, and adjust the resolution.

How do I set power-saving

mode?

Windows XP: Set power-saving mode in

Control Panel

Appearance and Themes

Display

Screen Saver Settings

or BIOS SETUP on the PC.

Windows ME/2000: Set power-saving mode in

Control Panel

Display

Screen Saver Settings

or BIOS SETUP on the PC.

Windows Vista: Set power-saving mode in

Control Panel

Appearance and Personalization

Personalize

Screen Saver Settings

or BIOS SETUP on the PC.

Windows 7: Set power-saving mode in

Control Panel

Appearance and Personalization

Personalize

Screen Saver Settings

or BIOS SETUP on the PC.

Windows 8: Set power-saving mode in

Settings

Control Panel

Appearance and Personalization

Personalize

Screen Saver Settings

or BIOS SETUP on the PC.

Question

Answer

Summary of Contents for S32D85

Page 1: ...ser Manual S27D850T S32D850T The color and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance BN46 00424A X...

Page 2: ...afety 14 Operation 17 Correct posture to use the product PREPARATIONS 18 Checking the Contents 18 Checking the Components 19 Parts 19 Frontal Button 21 Reverse Side 23 Installation 23 Attaching the St...

Page 3: ...onnecting the Product to a PC as a USB HUB 37 Connecting a PC to the Product 37 Utilizing the Product as a USB HUB 39 Driver Installation 40 Setting Optimum Resolution SCREEN SETUP 41 Brightness 41 Co...

Page 4: ...guring Position 59 Configuring Sound Source 60 Configuring Source 62 Configuring Image Size 66 Configuring Contrast COORDINATING OSD 68 Language 68 Configuring Language 69 Display Time 69 Configuring...

Page 5: ...rmation 86 Displaying Information 87 Configuring Brightness Contrast and Volume from the Initial Screen INSTALLING THE SOFTWARE 88 Easy Setting Box 88 Installing the Software 89 Removing the Software...

Page 6: ...sibility for the Pay Service Cost to Customers 106 Not a product defect 106 A Product damage caused by customer s fault 106 Others 107 Correct Disposal 107 Correct Disposal of This Product Waste Elect...

Page 7: ...DC are registered trademarks of the Video Electronics Standards Association Icons used in this manual z An administration fee may be charged if either a an engineer is called out at your request and t...

Page 8: ...le by the plug and do not touch the cable with wet hands Otherwise an electric shock may result 3 Wipe the monitor with a clean soft and dry cloth z Do not apply a cleaning agent that contains alcohol...

Page 9: ...product Be sure to allow the amount of space as shown below or greater when installing the product The exterior may differ depending on the product Precautions for storage Be sure to contact Samsung...

Page 10: ...dicates that high voltage is present inside It is dangerous to make any kind of contact with any internal part of this product This symbol alerts you that important literature concerning operation and...

Page 11: ...nds z Otherwise an electric shock may result Insert the power plug all the way in so it is not loose z An unstable connection may cause a fire Connect the power plug to a grounded power socket type 1...

Page 12: ...o completely cut the power to the product Power to the product cannot be completely cut off with the power button Hold the plug when disconnecting the power cord from the power socket z An electric sh...

Page 13: ...Otherwise the product lifespan may be reduced or a fire may result Do not install the product within the reach of young children z The product may fall and injure children Edible oil such as soybean...

Page 14: ...mer Service Center page 100 for repair Before moving the product turn off the power switch and disconnect the power cable and all other connected cables z Otherwise the power cord may be damaged and a...

Page 15: ...Do not use or keep combustible spray or an inflammable substance near the product z An explosion or fire may result Ensure the vents are not blocked by tablecloths or curtains z Otherwise a fire may...

Page 16: ...ric shock or electric leakage Use the product at the recommended resolution and frequency z Your eyesight may deteriorate Looking at the screen too close for an extended period of time can deteriorate...

Page 17: ...olume too high z Having the sound too loud may damage your hearing Use the product in the correct posture as follows z Straighten your back z Allow a distance of 45 to 50 cm between your eye and the s...

Page 18: ...able which is provided by the supplier z The optimal resolution may not be available when using a non high speed HDMI or HDMI DVI cable z To ensure the screen displays properly it is recommended to us...

Page 19: ...enu or return to the parent menu z OSD control lock Maintain the current settings or lock the OSD control to prevent unintended changes to settings z Enable To lock the OSD control press and hold the...

Page 20: ...hows the changed input source will appear at the top left corner of the screen Press the button when configuring settings for the PIP PBP function is required Turn the screen on or off Function Key Gu...

Page 21: ...ithout notice to improve quality Port Description Connect the power cord for your monitor to the POWER IN port on the back of the product Connects to a source device via a DVI cable Connect to a sourc...

Page 22: ...0 or lower High speed charging is possible using the and ports only These ports charge devices faster than typical USB ports The speed depends on the connected devices Connect to an audio output devic...

Page 23: ...m what is shown Specifications are subject to change without notice to improve quality Place a protective cloth or cushion on a flat surface Next place the product with the face down on top of the clo...

Page 24: ...Power the product off and remove the power cable from the power socket Place a protective cloth or cushion on a flat surface Next place the product with the face down on top of the cloth or cushion De...

Page 25: ...r fall and cause personal injury Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall mount kit or desktop stand using excessive force z Sams...

Page 26: ...an be adjusted z Hold the top center of the product and adjust the height carefully 1 3 4 Rotating the Monitor Screen You can rotate your monitor as shown below z Adjust the screen following the arrow...

Page 27: ...ecifications are subject to change without notice to improve quality To lock an anti theft locking device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one e...

Page 28: ...o function may not be available 3 To maximize the performance of the function update the graphics card driver to the latest version 4 Fourteen languages are available as installation languages 5 If th...

Page 29: ...u items will automatically rotate when the screen rotates Caution 1 If the MagicRotation Auto software is not installed on the monitor contents on the screen cannot be rotated The OSD can still rotate...

Page 30: ...necting and Using a PC Select a connection method suitable for your PC Connecting parts may differ in different products 2 2 1 Connection Using the DVI Cable Do not connect the power cable before conn...

Page 31: ...ereo cable is connected the Volume product z Provided ports may vary depending on the product 2 2 3 Connection Using the HDMI Cable Do not connect the power cable before connecting all other cables En...

Page 32: ...ting the power cable 1 Connect the HDMI DVI cable to the HDMI IN port on the back of the product and the DVI port on the PC 2 Press to change the input source to HDMI z In order to hear the sound when...

Page 33: ...u connect a source device first before connecting the power cable 1 Connect one end of the DP cable to the DP IN port on the side of the product and the other end to the DP port on the PC 2 Press to c...

Page 34: ...ice first before connecting the power cable 1 Connect the stereo cable to the AUDIO IN port on the back of the product and the AUDIO OUT port on the PC 2 Connect an audio output device such as headpho...

Page 35: ...2 7 Connecting the Power z Connecting parts may differ in different products z The exterior may differ depending on the product z To use the product connect the power cable to a power outlet and the...

Page 36: ...with both hands in the direction indicated by the arrow Install the cables into the cable holder at the right side Hold the COVER CABLE and fix the cables into the grooves on the STAND REAR Hold the b...

Page 37: ...ng the product as a hub connect and use various source devices with the product at the same time A PC cannot connect to multiple source devices at the same time as it has a limited number of input out...

Page 38: ...orts charge devices faster than typical USB ports The speed depends on the connected devices z Battery charging is possible in power saving mode However it is not possible when the product is powered...

Page 39: ...product z If the file provided is faulty visit the Samsung homepage http www samsung com and download the file 1 Insert the user manual CD provided with the product into the CD ROM drive 2 Click Windo...

Page 40: ...on on your PC to the optimum setting 1 Press to move to the language you want and press 2 To hide the information message press or z If the optimum resolution is not selected the message will appear u...

Page 41: ...nsor or Eco Saving is set to On 3 1 1 Configuring Brightness 1 Press any button on the front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Pres...

Page 42: ...to PBP Mode 3 2 1 Configuring Contrast 1 Press any button on the front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to Picture...

Page 43: ...uring Sharpness 1 Press any button on the front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to Picture and press on the product...

Page 44: ...screen 2 Press to move to Picture and press on the product 3 Press to move to Game Mode and press on the product The following screen will appear 4 Press to move to the option you want and press 5 The...

Page 45: ...menu screen 2 Press to move to Picture and press on the product 3 Press to move to Bright and press on the product The following screen will appear z Custom Customize the contrast and brightness as r...

Page 46: ...ode z Standard Select this mode when the surroundings are bright This also provides a sharp image z Movie Select this mode when the surroundings are dark This will save power and reduce eye fatigue z...

Page 47: ...ton on the front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to Picture and press on the product 3 Press to move to Upscale and...

Page 48: ...closer to 100 mean greater intensity for the color z Green Adjust the green saturation level Values closer to 100 mean greater intensity for the color z Blue Adjust the blue saturation level Values c...

Page 49: ...r tone When the external input is connected through DVI HDMI DP and PC AV Mode is set to AV Color Tone has four color temperature settings Cool Normal Warm and Custom z Gamma Adjust the middle level o...

Page 50: ...on on the front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to Picture and press on the product 3 Press to move to HDMI Black L...

Page 51: ...front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to Picture and press on the product 3 Press to move to Response Time and pres...

Page 52: ...ure in full screen regardless of the aspect ratio of the input source z 4 3 Display the picture with an aspect ratio of 4 3 Suitable for videos and standard broadcasts z 16 9 Display the picture with...

Page 53: ...nput signal is 480p 576p 720p or 1080p and monitor can display normally Not every model can support all of these signals This can only be set when the external input is connected through DVI HDMI DP a...

Page 54: ...to On 4 2 1 Configuring H Position V Position 1 Press any button on the front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to Sc...

Page 55: ...e graphics card used If the screen is blank in PIP PBP mode when the optimum resolution is selected go to Control Panel Display Screen Resolution and click Detect on the PC Instructions are based on W...

Page 56: ...Press to move to PIP PBP Mode and press on the product The following screen will appear z Off On 5 Press to move to the option you want and press 6 The selected option will be applied Screen Screen Fi...

Page 57: ...ar z Select the icon image if you want to use PBP mode where the optimum resolution for the left and right sides of the screen is 1280 x 1440 width x height z Select the icon image if you want to use...

Page 58: ...en and press on the product 3 Press to move to PIP PBP and press on the product 4 Press to move to Position and press on the product The following screen will appear z 5 Press to move to the option yo...

Page 59: ...ress to move to Sound Source and press on the product The following screen will appear The white area of the icon means that the Sound Source comes from the main screen sub screen or the left right sc...

Page 60: ...e Size The following screen will appear z DVI z HDMI z DisplayPort 5 Press to move to the option you want and press 6 The selected option will be applied z The input source for the main screen changes...

Page 61: ...e product Pressing when Cancel is selected will clear the Source settings and display the PIP PBP control menu page z The input source for the main screen changes z The screen may flicker if the input...

Page 62: ...roduct 3 Press to move to PIP PBP and press on the product 4 Press to move to Image Size and press available in PIP mode Size The following screen will appear z Auto Display the picture according to t...

Page 63: ...roduct z Changing the screen size is available when the following conditions are satisfied A digital output device is connected using the DVI HDMI DP cable The input signal is 480p 576p 720p or 1080p...

Page 64: ...he product 4 Press to move to Image Size and press available in PBP mode Size The following screen will appear z Auto Display the picture according to the aspect ratio of the each screen input source...

Page 65: ...upported depending on the ports provided with the product z Changing the screen size is available when the following conditions are satisfied A digital output device is connected using the DVI HDMI DP...

Page 66: ...orresponding menu screen 2 Press to move to Screen and press on the product 3 Press to move to PIP PBP and press on the product 4 Press to move to Contrast and press available in PIP mode Size The fol...

Page 67: ...en 2 Press to move to Screen and press on the product 3 Press to move to PIP PBP and press on the product 4 Press to move to Contrast and press available in PBP mode Size The following screen will app...

Page 68: ...PC 5 1 1 Configuring Language 1 Press any button on the front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to Options and press...

Page 69: ...on the front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to Options and press on the product 3 Press to move to Display Time a...

Page 70: ...Guide Next press to display the corresponding menu screen 2 Press to move to Options and press on the product 3 Press to move to Transparency and press on the product The following screen will appear...

Page 71: ...nsor 1 Press any button on the front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to Settings and press on the product 3 Press t...

Page 72: ...igh sensitivity that maximizes the varying level of screen brightness depending on the ambient light intensity z Medium Intermediate sensitivity that sets a varying level of screen brightness between...

Page 73: ...4 Press to move to Brightness Level and press on the product The following screen will appear z Brighter Increase the current brightness of the screen z Current Maintain the current brightness of the...

Page 74: ...he corresponding menu screen 2 Press to move to Settings and press on the product 3 Press to move to ECO and press on the product 4 Press to move to Eco Saving and press on the product The following s...

Page 75: ...The selected option will be applied Notes z If the screen brightness is adjusted according to the ambient light intensity when the Eco Light Sensor is on a pop up as shown above will appear showing th...

Page 76: ...ring USB Super Charging 1 Press any button on the front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to Settings and press on th...

Page 77: ...etup and Reset z Off Disable USB Super Charging z On Enable the function to quickly charge a source device connected to the USB 3 0 port 5 Press to move to the option you want and press 6 The selected...

Page 78: ...can select 1 1 or 1 2 6 3 1 Configuring DisplayPort Ver 1 Press any button on the front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to...

Page 79: ...AV 6 4 1 Configuring PC AV Mode 1 Press any button on the front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to Settings and pr...

Page 80: ...cted to a PC with HDMI to DVI cable please connect audio cable and set PC AV Mode to DVI PC 5 Press to move to the option you want and press 6 The selected option will be applied PC AV Mode DVI HDMI D...

Page 81: ...2 Press to move to Settings and press on the product 3 Press to move to Source Detection and press on the product The following screen will appear z Auto The input source is automatically recognized...

Page 82: ...roduct 3 Press to move to Key Repeat Time and press on the product The following screen will appear z Acceleration 1 sec or 2 sec can be selected If No Repeat is selected a command responds only once...

Page 83: ...duct 4 Press to move to Off Timer and press on the product The following screen will appear z Off Deactivate the off timer so that the product does not power off automatically z On Activate the off ti...

Page 84: ...Off After 6 The selected option will be applied z The off timer can be set within a range of 1 to 23 hours The product will automatically power off after the specified number of hours z This option is...

Page 85: ...the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to Settings and press on the product 3 Press to move to Reset All and press on the pr...

Page 86: ...on the front of the product to display the Function Key Guide Next press to display the corresponding menu screen 2 Press to move to Information The current input source frequency and resolution will...

Page 87: ...led Contrast z This option is not available when Bright is in Cinema or Dynamic Contrast mode z This menu is not available when Game Mode is enabled z This menu is not available when PIP PBP Mode is s...

Page 88: ...given on the screen to proceed with installation z The software may not work properly if you do not restart the computer after the installation z The Easy Setting Box icon may not appear depending on...

Page 89: ...re 8 8 Installing the Software 8 1 2 Removing the Software Click Start select Settings Control Panel and then double click Add or Remove Programs Select Easy Setting Box from the program list and clic...

Page 90: ...agnosis test 1 Power off both the PC and product 2 Disconnect the cables from the product 3 Power on the product 4 If the message Check Signal Cable appears the product is working normally If the scre...

Page 91: ...k the cable connection to the product Refer to 2 2 Connecting and Using a PC The screen is not clear The screen is blurry Remove any accessories video extension cable etc and try again Set the resolut...

Page 92: ...rn to normal operating mode Issues Solutions There is no sound Check the connection of the audio cable or adjust the volume Check the volume The volume is too low Adjust the volume If the volume is st...

Page 93: ...and adjust Refresh rate under Monitor settings z Windows Vista Go to Control Panel Appearance and Personalization Personalization Display Settings Advanced Settings Monitor and adjust Refresh rate un...

Page 94: ...s Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution How do I set power saving mode z Windows XP Set power saving mode in Control Panel Appearance and The...

Page 95: ...x 2 6 Inches 15 7 lbs 741 3 x 441 x 68 5 mm 9 4 kg 29 2 x 17 4 x 2 7 Inches 20 7 lbs With Stand MAX 627 4 x 596 3 x 280 mm 9 95 kg 24 7 x 23 5 x 11 0 Inches 21 94 lbs MIN 627 4 x 466 3 x 280 mm 9 95...

Page 96: ...tings if desired Panel Dots Pixels Due to the nature of the manufacturing of this product approximately 1 pixel per million 1ppm may be brighter or darker on the LCD panel This does not affect product...

Page 97: ...en settings are changed z ENERGY STAR is a US registered mark of the United States Environmental Protection Agency Energy Star power is measured with the test method in the current Energy Star Standar...

Page 98: ...from the PC does not belong to the standard signal modes the screen may be blank even though the power LED turns on In such a case change the settings according to the following table by referring to...

Page 99: ...natural pictures The repeat frequency is called vertical frequency or refresh rate and is indicated in Hz MAC 1152 x 870 68 681 75 062 100 000 VESA 1280 x 720 45 000 60 000 74 250 VESA 1280 x 800 49...

Page 100: ...samsung com BRAZIL 0800 124 421 Demais cidades e regi es 4004 0000 Capitais e grandes centros http www samsung com br CHILE 800 SAMSUNG 726 7864 http www samsung com cl COLOMBIA http www samsung com c...

Page 101: ...en English PARAGUAY 009 800 542 0001 http www samsung com py PERU 0 800 777 08 http www samsung com pe PUERTO RICO 1 800 682 3180 http www samsung com TRINIDAD TOBAGO 1 800 SAMSUNG 726 7864 http www s...

Page 102: ...only from land line 30 210 6897691 from mobile and land line http www samsung com gr HUNGARY 06 80 SAMSUNG 726 7864 http www samsung com hu ITALIA 800 SAMSUNG 726 7864 http www samsung com LATVIA 800...

Page 103: ...800 555 555 http www samsung com KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 http www samsung com KYRGYZSTAN 00 800 500 55 500 http www samsung com MOLDOVA 0 800 614 40 http www samsung com MONGOLIA 7 80...

Page 104: ...ng com sg TAIWAN 0800 32 9999 http www samsung com tw THAILAND 0 2689 3232 1800 29 3232 http www samsung com th VIETNAM 1800 588 889 http www samsung com MENA ALGERIA 0800 100 100 http www samsung com...

Page 105: ...OON 7095 0077 http www samsung com africa_fr COTE D IVOIRE 8000 0077 http www samsung com africa_fr DRC 499999 http www samsung com GHANA 0800 10077 0302 200077 http www samsung com africa_en KENYA 08...

Page 106: ...customer requests software installation and setup for the product z If a service technician removes cleans dusts or foreign materials inside of the product z If customer requests an installation addi...

Page 107: ...the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resour...

Page 108: ...he medium area between black and white Changing the grey scale through Gamma adjustment will change the medium brightness on the screen Scanning rate Scanning rate or refresh rate refers to the freque...

Page 109: ...reen It represents the level of display detail A higher resolution displays a greater amount of information on the screen and is suitable for performing multiple tasks at the same time E g A resolutio...

Page 110: ...ame Mode 44 General 95 H HDMI Black Level 50 I Image Size 52 Information 86 Installation 23 K Key Repeat Time 82 L Language 68 O Off Timer 83 P Parts 19 PC AV Mode 79 PIP PBP 55 Q Q A 93 R Requirement...

Page 111: ...Index Index 111 T Terminology 108 Transparency 70 U USB Super Charging 76 Utilizing the Product as a USB HUB 37...

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