Account Code Entry
Forced - Verified
Forced - Not Verified
Voluntary
Account Code Key
Account Code Key - One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm
(Timer) Reminder
Authorization Codes
Forced
Voluntary
Auto Answer on CO
Auto Attendant†
Automatic Call Distribution (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center
Agent Busy/Manual Wrap-Up Key
Agent PIN (ID) Numbers
Agent Login & Logout
Automatic Logout
Automatic Wrap-Up Timer
Priority Call Queuing
Embedded Reporting Package
Agent Statistics
Call Statistics
Group Supervisors
Printed Reports
OfficeServ DataView
UCD Statistics
UCD Monitoring
Wall-Style Display Windows
Call Costing
Caller Identification†
Automatic Number Identification (ANI)
Caller ID
Calling Line Identification (CLI)
PRI
Caller ID Features
Name/Number Display
Next Call
Save Caller ID Number
Store Caller ID Number
Inquire Park/Hold
Caller ID Review List
Investigate
Abandon Call List
Caller ID on SMDR
Number to Name Translation
Caller ID to PSTN
Caller ID to Analog Port
Call Forwarding
All Calls
Busy
No Answer
Busy/No Answer
Forward DND
Follow Me
External
To Voice Mail
Preset Destination
Preset Forward Busy
Call Hold
Exclusive
System
Remote
Call Park and Page
Call Pickup
Directed
Groups
Established
Call Recording
Call Waiting/Camp-On
Caller Emergency Service ID (CESID)
Centrex/PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony Integration (CTI)
OfficeServ™ Link
OfficeServ™ DataView
OfficeServ™ EasySet
OfficeServ™ Call
OfficeServ™ Operator
OfficeServ™ Softphone
Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Saving Time-Automatic
Dialed Number Identification Service (DNIS)
Direct In Lines
Direct Inward Dialing (DID) T1
Day/Night Routing
Busy or Camp-On Option
MOH Source
DID Call Limits
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
E & M Tie Lines T1
Executive Barge-In (Override)
With Warning Tone
Without Warning Tone
Trunk Monitor or Service Observing
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Ground Start Trunks (T1)
Group Busy Setting
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service
Primary Rate Interface (PRI)
LAN Interface
Least Cost Routing
4.1
PART 4. BUSINESS FEATURE PACKAGE
SYSTEM FEATURES
