Samsung OfficeServ 7030, General Description Manual

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AUTOMATICALLY LOG IN
A user’s voicemail can be configured such that upon calling in to the voicemail they are automatically logged
in to their mailbox without being prompted for a password.
AUTOMATIC SELF CONFIGURATION
During the initial setup of the phone system the OfficeServ 7030 will automatically create mailboxes for each
station in the system, greatly reducing system setup time.
BUSY STATION QUEUING
An administrator may configure a voicemail box to allow queuing when the subscriber’s phone is busy.
Callers are given an option to hold for the busy station and can be informed of their position in queue and
the estimated hold time.
Note: Each queued caller will consume a voicemail port.
CALLBACKS
When listening to voice mail messages subscribers are given the option to automatically call back the person
who left the message. This call back feature may be allowed for internal calls and / or external calls. For exter-
nal calls the number called back is determined by Caller ID, which requires that Caller ID be received from the
phone company. Long distance callback numbers can be blocked if desired.
CALL BLOCKING
The administrator may grant voicemail subscribers the option to enable call blocking. When activated, call
blocking prevents the voicemail and automated attendant from trying to call the subscriber’s keyset, instead
forwarding them straight to the subscriber’s voicemail box.
DATE / TIME STAMP
All voicemail messages are stamped with the date and time they were received. This information is spoken to
the subscriber before the message by default, but can be set to only be spoken upon request.
DIRECT MESSAGING / QUICK MEMOS
The OfficeServ 7030 allows voicemail subscribers to quickly leave voice messages for other subscribers, with-
out the need to actually call the subscriber.
E-MAIL GATEWAY— See Unified Voicemail
FIND ME
If authorized to do so, a subscriber can create a list of stored telephone numbers for their mailbox. When
callers reach the subscribers voicemail they are given the option to try to locate the subscriber. The OfficeServ
7030 will dial through the stored telephone number list attempting to reach the subscriber. If the subscriber
is not reached or chooses to reject the call, the caller will be sent to the subscriber’s voicemail box.
FLEXIBLE NUMBERING PLAN
The OfficeServ 7030 voicemail is capable of distinguishing between similar dialing strings. For example mail-
boxes 2, 201, and 2011 can all coexist without risk of callers being misdirected. This is very useful in situations
where one subscriber may require multiple voicemail boxes. The voicemail can accommodate mailboxes with
as few as 1 or as many as 10 digits.
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