English - 30
TROUBLESHOOTING
PROBLEM
SOLUTION
What should I do if the oven
doesn’t heat up?
•
The oven may not be switched on. Switch the oven on.
•
Check to see if the required settings have been applied.
•
A household fuse may have blown or a circuit breaker
may have tripped. Replace the fuses or reset the circuit.
If this happens repeatedly, call a qualified electrician.
What should I do if, even
though the oven function and
temperature have been set, the
oven does not heat up?
•
Do not leave the oven door open while oven is cooking.
•
If you don’t leave the oven door open, there may be
problems with the internal electrical connections. Call
your local service centre.
What should I do if the oven
light doesn’t illuminate?
•
The oven light may have failed. Replace the oven light.
•
If the oven light doesn’t work after changing the oven
light, call your local service centre.
What should I do if the cooling
fan is running after the oven has
been switched off?
•
After use, the cooling fan runs to protect your oven from
the heat until the oven has cooled down. Call your local
service centre if the cooling fan continues to run after the
oven has cooled down.
What should I do if the all keys
are not pressed?
•
Check if the child lock function is active or not. If the
child lock function is not activated, call your local service
centre.
INFORMATION CODES
All information codes are not from the fault of the oven. Please refer to below solution first, if the
information codes still occur, please call your local SAMSUNG Customer Care Centre.
CODE
PROBLEM
SOLUTION
**
1)
Safety Shutoff
Oven has continued operating at set
temperature for prolonged time.
•
Under 105 °C
16 hours
•
From 105 °C to 240 °C
8 hours
•
From 245 °C to Max
4 hours
Turn oven off and remove food.
Allow oven to cool before using again.
As it is not the error of oven, please use
the oven again after turning oven off and
cool down.
**
1)
Key Error
It occurs when the key is pressed and
held for a period of time.
Clean the keys and check if there is
water on the surface around key. Turn
off the oven and try setting again. If it
occurs again, call your local SAMSUNG
Customer Care Centre.
**
1)
Divider use is incorrect.
Insert divider for upper, twin and lower
mode. Remove divider for single mode.
If it occurs again even though you use
the divider with right way, call your local
SAMSUNG Customer Care Centre.
**
1)
Safety Error
An oven error may cause low
performance and problems in safety.
Stop using the oven immediately and
turn oven off.
Call your local SAMSUNG.
1) ** refers to all numbers.
NV690_HC_DG68-00593C-00_EN.indd 30
2014-05-12 �� 3:22:23
